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How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Good management is the pillar of a company's success. Whether it's a project or a team, without proper management, it'll inevitably fail. Ask any business owner, and they'll tell you just how difficult it is to find trustworthy and skilled management for a business. But if you're a professional, this is good news for you because businesses are willing to pay good money for people who are good at management. This KYC - CPD Accredited course is expertly made to make you highly skilled at KYC - CPD Accredited, thus opening the doors to many opportunities and high-salary jobs for you. We understand that your schedule is busy, and you won't necessarily be able to make extra time for a course all the time; this is why our course is flexible and allows you to study at your own speed. Rather than changing your schedule to do a course, the course itself becomes available to you at all times so that you don't have to worry about deadlines and whatnot. To aid you in your career progression, the course also comes with certification, and to get your very own certificate, you just have to study the course and pass the test at the end; you won't have to pay extra or anything like that for your certificate. The entire course is highly intuitive, and the lessons are detailed and meticulously crafted to make each lesson as easily digestible as possible. For a deeper look at what the course specifically covers, have a look at the Description section below; there's a full curriculum breakdown given there. Furthermore, just to ensure that you are getting what you are paying for and there's no room for disappointment, you get a full 100% money-back guarantee, so there's nothing to worry about. You can enrol in the course with complete confidence. Course Curriculum: Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this KYC - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The KYC - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our KYC - CPD Accredited training.

This Intelligent Investor course teaches you how to invest wisely for your best returns.

Criminal Law, Criminology and AML Diploma Advance your legal career with our Criminal Law, Criminology and AML Diploma. Acquire specialized Criminology knowledge coupled with AML expertise. Become the Criminology and AML professional you aspire to be. Learning Outcomes: Construct criminal profiles using Criminology theories. Analyse crime scenes through a Criminology lens. Interpret criminal psychology via Criminology principles. Assess victim impact using Criminology methodologies. Implement AML regulations informed by Criminology insights. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Criminal Law, Criminology and AML Diploma: Profiling in Criminology: Develop accurate criminal profiles utilising advanced Criminology techniques. Crime Scene: Conduct comprehensive crime scene analysis, grounded in Criminology principles. Understanding Criminal Psychology: Integrate criminal psychology theories into your Criminology practice. Victimology: Apply Criminology frameworks to assess and understand the impact on victims. AML Regulations: Master Anti-Money Laundering (AML) regulations, enriched by your Criminology knowledge. Responsibility of AML Reporting Officer: Fulfill AML reporting responsibilities effectively, leveraging Criminology insights.

It will teach you how to invest your money wisely to achieve your financial goals.

Through the use of modern models and strategies, this course will present several ways to attain financial freedom.

Elevate your real estate wholesaling game with this comprehensive masterclass. From property acquisition and analysis to negotiating with sellers and reducing risk, this course is a step-by-step guide to mastering every facet of the wholesaling business.

Compliance and Risk Management in Enterprise Settings: In today's fast-paced business landscape, mastering both compliance and risk management is not just beneficial-it's critical. This course integrates Compliance Risk Management with Enterprise Risk Management, offering you a robust, holistic framework for mitigating risks and ensuring compliance across your organisation. Learning Outcomes: Grasp compliance's role in organisational sustainability. Implement effective compliance frameworks. Identify key laws for compliance. Formalise operational risk management policies. Understand the Compliance Management System (CMS) structure. Explore UK-specific Compliance Audits. Master risk management strategies. Learn about HMRC compliance checks. Study ISO 31000 and Enterprise Risk Management. Master the Enterprise Risk Management process. Know Operational Risk Management fundamentals. Master Environmental Risk Management. Develop a Risk Management Framework. Implement risk management in projects. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Let's have a look at some key modules: Structure of Compliance Management System (CMS): Implement an effective CMS to manage and identify risks for enhanced Compliance and Risk Management. Compliance Audit in England: Master the audit program and process, focusing on key guidelines and policies for Compliance and Risk Management. Compliance Risk: Recognize, classify, and understand various types of Compliance Risks for effective Compliance and Risk Management. Tax Compliance: Understand HMRC checks and post-check procedures for robust Tax Compliance and Risk Management. The ERM Process: Step by Step: Navigate the ERM process from strategy to oversight for comprehensive Compliance and Risk Management.

Developing Financial IQ CPD & IAO Accredited Do you need to improve your financial proficiency and insight? Then this is the perfect course for you. Course Description: In business, it is important to have an explicit knowledge about the financial areas. Many workers do not have the proper understanding of financial terms and issues to solve any business problems. If you are in a business firm or if you are doing business, the first thing you need to succeed in business is the basics idea about business. The course will guide you about the basics of financial IQ focusing the major financial terms. The course will help you to manage the cash flow based on the current needs and goals. The Developing Financial IQ CPD & IAO Accredited course will guide you to create various financial options. Finally, the course illustrates the proper rule of investing and helps you to overcome any financial mess. Course Highlights Developing Financial IQ is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Developing Financial IQ into 4 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Developing Financial IQ Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Developing Financial IQ is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Developing Financial IQ is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-01 Introduction To Financial IQ FREE 01:00:00 Chapter-02 Essential Ways To Build Wealth FREE 01:00:00 Chapter-03 When's The Right Time To Invest? 01:00:00 Chapter-04 The Methods Of Financial Mess 01:00:00 Mock Exam Final Exam

Stock Trading: Stock Trading Course Revolutionize your financial landscape with Stock Trading! Stock Trading opens doors to unparalleled wealth-building opportunities. Dive into the dynamic world of Stock Trading and witness your investments thrive. Maximize returns, embrace market fluctuations, and empower your portfolio. Elevate your financial game - Stock Trading is your key to a prosperous tomorrow! Special Offers of this Stock Trading: Stock Trading Course This Stock Trading: Stock Trading Course includes a FREE PDF Certificate. Lifetime access to this Stock Trading: Stock Trading Course Instant access to this Stock Trading: Stock Trading Course Get FREE Tutor Support from Monday to Friday in this Stock Trading: Stock Trading Course Main Course: Diploma in Stock Trading Other 2 courses that are included with our Stock Trading: Stock Trading Course Course 01: Level 5 Diploma in Business Analysis Course 02: Level 7 Business Management Course Other Benefits of Stock Trading: Stock Trading Course Free 03 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [Note: A free PDF certificate will be provided as soon as the Stock Trading: Stock Trading Course is completed] Stock Trading: Stock Trading Industry Experts Designed this Stock Trading: Stock Trading Course into 09 detailed modules. Main Course Detailed Curriculum of Diploma in Stock Trading Module 01: An Overview of Forex Trading Module 02: Major Currencies and Market Structure Module 03: Different Types of Foreign Exchange Market Module 04: Managing Money Module 05: Fundamental Analysis Module 06: Technical Analysis Module 07: Drawbacks and Risks Module 08: Risk Management Module 09: Trading Mindset Assessment Method of Stock Trading After completing each module of the Stock Trading: Stock Trading course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Stock Trading After completing the MCQ/Assignment assessment for this Stock Trading: Stock Trading course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Stock Trading: Stock Trading This Stock Trading: Stock Trading course will benefit anyone interested in learning how to trade the FOREX market. Requirements Stock Trading: Stock Trading Students who intend to enroll in this Stock Trading: Stock Trading course must meet the following requirements: Stock Trading: Good command of the English language Stock Trading: Must be vivacious and self-driven. Stock Trading: Basic computer knowledge Stock Trading: A minimum of 16 years of age is required. Career path Stock Trading: Stock Trading This Stock Trading: Stock Trading course was designed to be educational and may be useful for the following professions: - Forex Trader, Stock Market Investor, and Financial Advisor. Certificates Certificate of completion Digital certificate - Included