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Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

The 'Dealing With Difficult People - Diploma' course offers a transformative learning experience, designed to equip you with the skills to navigate and manage challenging interpersonal interactions effectively. This course is not merely an educational pursuit; it's a journey towards personal and professional growth. Beginning with the fundamentals of understanding difficult behaviour, the curriculum progresses through foundational tips and tools, providing a deep dive into the psychology behind challenging interactions. Each module is crafted to build upon the last, ensuring a comprehensive understanding of the subject. From exploring the dynamics of difficult relationships in Module 04 to discovering practical solutions in Module 05, the course is tailored to offer actionable strategies. The 'Problem-Solving' module stands out as a pinnacle of learning, equipping you with the techniques to resolve conflicts adeptly. Concluding with final notes and a bonus video on dealing with emotions and anger, this course offers a well-rounded approach to mastering the art of dealing with difficult people in any setting, be it personal or professional. Learning Outcomes Understand the core principles behind difficult behaviours and how to approach them. Employ foundational strategies for managing challenging interactions. Develop effective relationship management skills in difficult scenarios. Master solution-focused techniques for resolving conflicts. Gain insights into emotional self-management, particularly in dealing with anger. Why choose this Dealing With Difficult People - Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Dealing With Difficult People - Diploma for? Individuals seeking to improve their conflict resolution skills. Professionals aiming to enhance their interpersonal communication. Managers and team leaders looking to foster a positive workplace environment. Customer service representatives dealing with challenging clients. Anyone interested in personal development and effective communication. Career path Human Resources Manager - £35,000 to £50,000 Customer Service Leader - £20,000 to £30,000 Team Supervisor - £24,000 to £35,000 Conflict Resolution Consultant - £30,000 to £45,000 Corporate Trainer - £25,000 to £40,000 Counsellor - £22,000 to £30,000 Prerequisites This Dealing With Difficult People - Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Dealing With Difficult People - Diploma Module 01: Difficult Promo 00:06:00 Module 02: Fundamentals 00:08:00 Module 03: Foundational Tips and Tools 00:16:00 Module 04: Difficult People - Relationships 00:13:00 Module 05: Difficult People - Solutions 00:13:00 Module 06: Problem - Solving 00:14:00 Module 07: Final Notes and Tips 00:10:00 Module 08: Bonus Video - dealing With Emotions & Anger 00:10:00 Assignment Assignment - Dealing With Difficult People - Diploma 00:00:00

Negotiation Training Course Overview This negotiation course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Negotiation is a basic means of getting what you want from others. It's a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed. This negotiation course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator. Entry Requirement There are no academic entry requirements for this negotiation course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: What is Negotiation Module 2: The Key Negotiation Stages and skills Module 3: Negotiating Positions Module 4: The Negotiation Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will help you to cultivate a mindset that maximises efficiency and effectiveness. If you are willing to boost your workplace productivity or you want to develop your personal growth, this course will help you to harness the power of your mindset to achieve peak productivity levels. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand what a productive mindset is. Discover the importance of customer service. Learn the strategies required to improve productivity. Develop the skills required for a productive mindset. Learn to plan a healthy routine for greater productivity. Advance your time management skills and beat procrastination. Learn to heighten your productivity at home. Learn to create an appropriate environment for productivity enhancement. Why Productivity Mindset Course right for you? This productivity mindset course online will help you become a successful mentor or leader and learn more advanced skills. This flexible online course will teach you what a productive mindset is and how you can improve the same. This growth mindset online course will help you learn various strategies and skills required to have a productive mindset. This comprehensive online course will help you create the perfect environment for productivity and manage your time strategically. You will also learn to declutter your life and set up a routine for enhanced productivity with the help of this extensive online course. By the end of this course, you will understand the importance of a productive mindset and how to achieve the same online. This self-helped online course will also help you create the right environment for productivity and also help you manage your time. Productivity Mindset Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction & First Concepts Introduction Creating the Right Environment for Productivity Developing a Productive Mindset Key Time Management & Productivity Hacks Time Management Strategies - Key to Productivity Declutter Your Life Routines for Greater Productivity Additional Productivity Boosts Recognize What's Important Delegate - Outsource - Great Productivity Tools Increasing Your Productivity at Home Conclusion - Final Thoughts, Ideas & Tips Conclusion - Final Thoughts Who should take this course? This comprehensive productivity mindset course online is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of leadership. Entry Requirements There are no academic entry requirements for this animal care and psychology course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This productivity mindset course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Stress and anxiety are two of the most common problems that millions of people encounter today. If you are one of those who suffer to effectively manage stress and anxiety throughout different aspects of your day, this course is ideal for you. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the difference between good and bad stress Learn what is stress and how it impacts individuals Know why people experience stress differently Discover the relationship between stress and burnout Understand the methods to cope with stress as an individual Know how addictions contribute to stress Understand why people are unable to cope with stress Get to know different stress management techniques such as breathing, stress-reducing techniques, or medication Know the types of anxiety disorders are such as generalised anxiety disorder, panic disorder or addictions Why Stress and Anxiety Management Course right for you? In times of pandemic or other distress, one may face mental illness and anxiety and may exhibit unusual behaviours. This extensive course will help you understand individual experiences of stress, anxiety disorders and the techniques and treatments to cope with stress. This comprehensive stress and anxiety management course covers the psychology of stress and anxiety in-depth, as well as how to recognise and detect the stress and anxiety that your body is experiencing. You will study how a good diet and exercise play a pivotal role in reducing stress. This comprehensive course will also help you discover the difference between stress and anxiety. You'll also learn the prevalent forms of therapy and procedures that are currently thought to be the most effective in therapeutic practice, including how to swiftly reduce the state of 'panic' or 'anxiety' using various breathing techniques. Upon successful completion of this stress and anxiety management course, you will gain adequate knowledge of anxiety and stress management methods to deal with people suffering from any kind of mental illness. Stress and Anxiety Management Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Psychology of Stress What is `Stress` How Does 'stress' Affect Us Why Do We Experience 'Stress' Differently 'Good Stress' (Eustress) Vs 'Bad Stress' (Distress) 'Stress' and 'Burnout' Individual Experiences of 'Stress' Coping With Stress as an Individual Low Ability (Inability) to Cope With Stressors What Do People Use to Cope With Stress 'Addictions' and Coping with 'Stress' Stress Management 'Breathing' in Stress Management Stress-Reducing Techniques Medication Treatments (Pharmacology) - Part 1 Medication Treatments (Pharmacology) - Part 2 Nutrition and 'Stress' - Part 1 Nutrition and 'Stress' - Part 2 Psychology of 'Anxiety' What Do We Call 'Anxiety' What is the Difference Between 'Stress' and 'Anxiety' When Does 'Anxiety' Become an 'Anxiety Disorder' Anxiety Disorders Generalised Anxiety Disorder (GAD) Social Anxiety Disorder (Social Phobia) Panic Disorder 'Addictions' and Anxiety Disorders Coping with Anxiety Psychotherapy for Anxiety Disorders Cognitive Behavioural Therapy (CBT) for Anxiety Disorders Mindfulness & Mindfulness Based Therapy (MBT) Medial Treatments (Pharmacology) Anxiety-Reducing Techniques Final Words Good Bye and Thank You! Who should take this course? This stress and anxiety management course is primarily aimed at: Psychologist Counsellor Therapist Cardiologist Academic Advisor Students of psychology Anyone who works in a therapeutic setting Employer or employee looking to implement stress management in workplaces This course is, however, not restricted to a particular profession or field of endeavour. It may also benefit a larger range of people interested in learning more about anxiety and stress management in order to effectively manage their own stress and anxiety as well as help others around them cope with stress and anxiety. Entry Requirements There are no academic entry requirements for this stress and anxiety management course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This stress and anxiety management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Description Learning to say no is the single most effective way to increase your focus and productivity. Saying no will help you reduce leverage activities (those that consume resources and drive results slowly) and invest more time and energy into high leverage activities, which are the key to achieving the right results faster. We must learn to say no to the things that don't matter so we can say yes to the things we care about. This Mindfulness Diploma includes all you need to take back control of your life. This means that you can start to say Yes to the right things and No to the rest. And that means more time for what matters and less stress from what doesn't. What Will I Learn? Make effective Yes or No choices Be able to say No Take back control of your life Achieve more of what matters Feel good about saying 'No' Reduce your stress levels Requirements There are no course requirements, beyond a willingness to change the habits that have been holding you back for a lifetime.   Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Who is the target audience? people who no longer feel in control of their lives... because you always seem to be doing the things that matter - to someone else. people who have studied time management and applied the principles... yet you still don't have enough time to do what really matters to you. people who know that 'NO' is often the right answer... but you hear yourself saying 'Yes' all the same. people who worry that 'No' sounds negative and will lose you respect, opportunities, and friends. [Hint: It won't do any of these if you do it right.] people who get stressed by the constant demands on them... if you want to stress less about the trivial, the unnecessary, and the things other people impose on you. for YOU, if you want to take back control of your life, do more of what matters, and live a better life. The Why of No - why No matters and why it's hard to say Why is No Important? FREE 00:06:00 Why is No Difficult? Your Inner Gopher 00:09:00 Why is No Difficult? Six things that Drive you to Say Yes 00:08:00 The What of No - What to say No to, and when to say it What to do to Challenge your Instincts on No 00:04:00 What to Say No to FREE 00:05:00 Specific things to Say No to 00:05:00 When to Say No 00:08:00 What are your Choices? 00:08:00 When to Say No to Relationships 00:03:00 What does No Mean? 00:03:00 What is Special Time? 00:05:00 The How of No - Here's the meat: how to say NO in lot's of situations How to be Happy with No 00:07:00 How to Decide Yes or No: Six Tools to Help Make Your Decision 00:10:00 How to Decide Yes or No: Six Ways of Thinking about Any Problem 00:04:00 How to Make No Feel Easier 00:09:00 How to Say No 00:03:00 How to say No to Friends and Loved Ones 00:02:00 How to say No to your Customers 00:03:00 How to say No to False Assumptions 00:06:00 How to say No to Temptation 00:03:00 How to Say No to your Colleagues at Work 00:03:00 How to Get on with it: How to say No to Procrastination FREE 00:07:00 How to say No in Negotiations 00:11:00 More Tips on How to Say No 00:04:00 The What if of No - Oh wait! What if? ...Don't worry; I've got you covered What if they Resist your No? 00:11:00 What if you want to Say Yes? 00:03:00 Four 'What if?' Questions 00:04:00 What if you don't Follow my Advice? FREE 00:01:00