3448 Courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Data Consultants/Managers, and Solution Architects. Overview Students will set up and deliver their own master data from SAP ERP to SAP SCM (APO), and make any necessary master data enhancements to ensure proper planning results in APO.Students will complete the modeling of their supply chain by creating APO master data that is necessary to activate a fully functional Supply Chain in APO. In this course, students learn how to set up and configure the standard interface between the SAP ERP system and SAP SCM with focus on SAP APO. Integration for Supply Chain Modeling Integrating SAP ERP and SAP SCM Configuring an Integration Model Using Monitoring and Error-Processing Tools Setting Up Incremental Data Transfers for Master Data Changes Organizing Integration Models Performing Routine Operations with Background Processing Supply Chain Locations Managing Locations Integrating Plant Data Integrating MRP Areas Managing Transportation Zones Integrating Customers as Locations Integrating Vendors as Locations Integrating Factory Calendars and Time Streams Supply Chain Products Integrating Products Maintaining Product Data External Procurements Relationships Integrating Purchasing Information Records Integrating Scheduling Agreements Network Modeling Creating Means of Transportation Creating Transportation Lanes Supply Chain Resources Integrating Production Resources Creating Supply Chain Management (SCM)-Specific Resources Integrating Capacity Variants Integrating Setup Groups and Matrices Manufacturing Process Modeling Preparing Integration of Master Data Mapping Bill of Materials (BOM) Fields Mapping the Routings Fields Integrating Production Master Data Transferring a Master Recipe to a Production Process Model (PPM) Transferring Characteristics and Classes Quota Arrangement Creating Quota Arrangements Supply Chain Modeling Creating an SAP liveCache Model Creating a Version in SAP SCM Using the Supply Chain Engineer (SCE) Transactional Data Integration Integrating Transactional Data Supply Chain Subcontracting Preparing Master Data for Subcontracting

Course Overview Editing and adjusting light is very important to bring out the beauty of a photograph. Learn to adapt and to edit photos using Adobe Lightroom with Photography: Pro Editing with Lightroom course and make your photography experience more vibrant. The Photography: Pro Editing with Lightroom course will teach you how to use Adobe Lightroom, import and organize photo, fix white balance, hue, saturation, luminance, lens, brush adjustment, grain and dehaze filters. The course will teach you different techniques to edit, correct, and export pictures and make your pictures more beautiful from scratch. This course will help you make your photos look better and more attractive. The course is ideal for photographers, photo editors, videographers, graphic designers or anyone who wants to learn more about Adobe Lightroom. Learning Outcomes Be able to import and export photos in Lightroom Be able to fix white balance, hue and saturation Use different types of lenses to change the effect Understand the function of brush adjustment Be able to use grain in and dehaze filters Who is this course for? This online course is for anyone who wants to learn more about photography and photo editing using Lightroom. This course will help learners from any level to learn the functions of Lightroom and use them. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. You can also obtain a Course Completion Certificate following the course completion. Certificates can be obtained either in hardcopy at £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Photography: Pro Editing with Lightroom is a useful qualification to possess and would be beneficial for any related profession or industry such as: Photography Photo Editing Videography Graphic Designing Unit 01: Basic of Adobe Lightroom Module 01: Introduction 00:03:00 Module 02: Editing Overview 00:02:00 Module 03: Importing, Catalogue and Sub Folders 00:05:00 Module 04: Advanced Organising 00:04:00 Module 05: Hidden Gems in Lightroom 00:03:00 Module 06: Overview of the Lightroom Panels 00:04:00 Unit 02: Develop Module Module 01: Understand the Histogram 00:05:00 Module 02: Local Adjustments 00:10:00 Module 03: Basics of Global Adjustments 00:09:00 Module 04: Tone Curves 00:05:00 Module 05: Hue, Saturation & Luminance 00:05:00 Module 06: Split Toning 00:03:00 Module 07: Sharpening & Noise Reduction 00:06:00 Module 08: Lens Correction 00:03:00 Module 09: Transform 00:02:00 Module 10: Effects & Calibration 00:03:00 Unit 03: Lightroom Editing Module 01: Landscape Image 00:17:00 Module 02: Cityscape Image 00:18:00 Module 03: Blue Hour Image 00:18:00 Module 04: Small Sensor Image 00:14:00 Module 05: Low Light Image 00:10:00 Module 06: Milky Way Image 00:20:00 Module 07: Reflection Image 00:15:00 Module 08: Waterfall Image 00:15:00 Module 09: Winter Image 00:15:00 Module 10: Sunrise Image 00:12:00 Module 11: Travel Portrait Image 00:12:00 Module 12: Architecture Image 00:11:00 Module 13: HDR Image 00:13:00 Module 14: Panoramic Image 00:15:00 Module 15: HDR Panoramic Image 00:05:00 Unit 04: Advanced Lightroom Module 01: Cloaning & Object Removal 00:07:00 Module 02: Presets 00:05:00 Module 03: Dodge & Burn 00:09:00 Module 04: Orton Effect 00:05:00 Module 05: Sun Flare 00:04:00 Unit 05: Exporting Module 01: Basics of Exporting 00:09:00 Module 02: Exporting for Social Media 00:04:00 Module 03: Exporting for Printing 00:04:00 Module 04: Creating Export Presets 00:03:00 Unit 06: Advanced Photoshop Module 01: Focus Stack 00:07:00 Module 02: Exposure Blending 00:05:00 Module 03: Blending Moments in Time 00:05:00 Module 04: Advanced Object removal 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Mental Health Support Worker Description: Approximately 1 in 4 people in the UK will experience mental health problems yearly. Suppose you're interested in a career in mental health care. In that case, this Diploma in Mental Health Support Worker will give you the skills and knowledge to care for individuals with mental health issues during their psychological and emotional lows, professionally, or to support a loved one. Explore our comprehensive mental health diploma course with three key modules. First, learn the basics of mental health care, understand mental health in children, and embrace the role of a mental health support worker: Discover the fundamentals of mental health, develop resilience, and cultivate healthy relationships in this course. You will focus on nurturing positivity and confidence in children and will familiarise them with congenital disabilities, mental illnesses, behaviour disorders and much more. You'll look into what it takes to become a mental health support worker, exploring the roles, tasks, required training and possible career paths. Kickstart your career in the mental health service and learn how to give professional care and treatment to people with mental health conditions. Enrol in this mental health support worker training course today and start making a difference in young people's and adults' mental health and well-being. Who is the course for? Professionals who are helping people suffering from mental issues People who have an interest in the personal mental development Entry Requirement: This mental health diploma course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Mental Health Support Worker course is a useful qualification to possess, and would be beneficial for the following careers: Mental Health Support Worker Nurse Home Care Taker Diploma in Mental Health Support Worker - Updated Version Introduction to Mental Health 00:21:00 Overview of Mental Health Support Worker 00:16:00 Childhood and Adolescent Psychiatric Disorders 00:26:00 Stress and Anxiety Disorders 00:33:00 Schizophrenia 00:34:00 Personality Disorders 00:43:00 Mood Disorders 00:23:00 Eating and Sleeping Disorders 00:44:00 Self-Harm and Suicide 00:21:00 Medication and Therapy in the Treatment of Mental Illness 00:33:00 Mental Health Legislation and Services 00:30:00 Community Mental Health Teams (CMHTs) 00:19:00 The Participation of The Service User 00:22:00 Mock Exam Mock Exam- Diploma in Mental Health Support Worker 00:20:00 Final Exam Final Exam- Diploma in Mental Health Support Worker 00:20:00 Diploma in Mental Health Support Worker - Old Version Module 1: Mental Health Basics Mental Health Basics 00:30:00 Are you Resilient 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:30:00 When Do You Need to See a Professional? 00:30:00 Module 2: Mental Health of Children Children's Mental Health Basics 00:30:00 Nurturing Positivity And Confidence 01:00:00 Recognize Changed Behaviour In Your Child 01:00:00 About Birth Defects 01:00:00 About Behavior Disorders 01:00:00 Mental Health Games For Children 01:00:00 Make Sure You Take Care Of Yourself As Well 00:30:00 Wrapping Up 00:15:00 Module 3: Mental Health Support Worker Introduction 00:30:00 Definition 01:00:00 Role and tasks 01:00:00 Role Clarity 01:00:00 Training, career pathway and pay 01:00:00 Worker satisfaction 00:30:00 Recommended Reading Recommended Reading : Diploma in Mental Health Support Worker 00:00:00 Refer A Friend Refer A Friend 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Elevate your career with our Receptionist course! Gain mastery in communication, front desk management, scheduling, and more. Become an office cornerstone. Enrol now!

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Feeling overwhelmed by your to-do list? Master the art of time management with our guide! Learn proven strategies to maximize your productivity, prioritize tasks effectively, and achieve a healthy work-life balance. Say goodbye to procrastination and hello to accomplishing more in less time. Start your journey to a stress-free and organized future today!

***Ever Dreamed of Reaching Millions with Your Words and Photos?*** Starting a blog can be an exciting and rewarding experience. Not only can it be a creative outlet, but it can also be a platform to share your unique perspective, educate others, and even make a profit. Did you know that the number of bloggers globally is expected to reach 81.1 million by 2025 [Source: OptinMonster]? The blogging world is booming, and it's never been easier to turn your passions into a thriving online platform. This comprehensive Blogging, Writing and Photography course will equip you with the knowledge and confidence to launch and grow a successful blog. Whether you're a complete beginner with a story to tell or a seasoned writer looking to refine your craft, this course will provide the tools and strategies you need to take your blogging to the next level. In this Blogging, Writing and Photography course, you'll learn how to: Craft engaging and informative blog posts that resonate with your target audience. Develop a strong understanding of blogging fundamentals and best practices. Master the art of captivating blog photography and visual storytelling. Build a strong social media presence to promote your blog and connect with your readers. Learn effective strategies for collaborating with brands and potentially monetizing your blogging endeavours. Develop your personal brand as a blogger and establish yourself as a thought leader in your niche. Don't let your passion for writing go to waste. Sign up for our Blogging, Writing and Photography course today and start your journey to becoming a successful blogger. Key Highlights for Blogging, Writing and Photography Course: CPD QS Accredited Proficiency with this Blogging course. After successfully completing the Blogging course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Blogging course. The online test with immediate results You can study and complete the Blogging course at your own pace. ***So, Are you ready to take your writing to the next level and start a successful blog with Blogging, Writing and Photography course? You should not wait too long. Now is the time to enrol!*** ***Dive Deep into the World of Blogging*** This Blogging, Writing and Photography course delves into the core elements of successful blogging. You'll begin a journey that starts with identifying your target audience and defining your niche. We'll explore the art of writing engaging blog posts that capture attention and keep readers coming back for more. You'll also learn the fundamentals of photography and imagery, discovering how to create stunning visuals that elevate your aesthetic blogging appeal. Moving beyond the content, the Blogging, Writing and Photography course equips you with the knowledge to leverage the power of social media to expand your reach and build a loyal following. We'll delve into strategies for working with brands and exploring various collaboration opportunities. You'll also gain insights into the networking world and understand how to connect with other bloggers and industry influencers. This Blogging, Writing and Photography course culminates with a focus on monetization, guiding you through proven strategies to turn your blog, writing and photography into a profitable venture. Curriculum Breakdown of the Blogging, Writing and Photography Course Module 01: Introduction to blogging Module 02: Target Audience Module 03: Getting Started Module 04: Writing for Bloggers Module 05: Content Development Module 06: Photography and Imagery Module 07: Staying Social Module 08: Working with Brands Module 09: Networking Module 10: Monetising Your Blog Module 11: Building a Brand Module 12: Growing as a Blogger CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Blogging, Writing and Photography course is suitable for: Aspiring bloggers who are looking to start a blog from scratch New bloggers who want to improve their skills and grow their readership Experienced bloggers who want to take their blog to the next level and monetise it Writers or content creators who wish to expand their portfolio and gain experience writing for a digital audience Entrepreneurs and small business owners who want to use a blog as a marketing tool The Blogging, Writing and Photography course is open to anyone, regardless of experience and will provide you with the knowledge and skills needed to create and grow a successful blog. Requirements Enrolling in this Blogging, Writing and Photography course requires a basic understanding of the English Language and an internet connection. Career path Here are a few career paths that someone with a certificate in Blogging, Writing & Photography may pursue: Blogger Content Creator Social Media Manager SEO Specialist Digital Marketing Coordinator Content Marketer Freelance Writer/ Blogger Content Strategist A Blogging, Writing and Photography certificate can open up various career opportunities in the digital media & content creation industry. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 Outside of the UK: £9.99 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

***Teaching English: TEFL / TESOL - Become a Qualified English Language Teacher!*** The demand for qualified English language teachers (TEFL/TESOL) is on the rise! A recent industry report states that the global English language learning market is expected to reach $20.1 billion by 2027. This TEFL/TESOL course equips you with the necessary knowledge and theoretical foundation to embark on a rewarding career teaching English to speakers of other languages (ESOL) around the world. Our Teaching English course starts with the basics of Teaching English and gradually progresses towards advanced topics. Therefore, each lesson of this Teaching English course is intuitive and easy to understand. Learning Outcomes By the end of this Teaching English: TEFL / TESOL course, you will be able to: Demonstrate a strong understanding of the principles of Teaching English: TEFL / TESOL. Apply a variety of effective teaching methodologies to different learning styles. Plan, develop, and deliver engaging and interactive English language lessons. Create effective teaching materials to support student learning. Manage a classroom environment that fosters motivation and participation. Teaching English: TEFL / TESOL professionally and ethically. Why would you choose the Teaching English: TEFL / TESOL course: Lifetime access to Teaching English: TEFL / TESOL course materials Full tutor support is available from Monday to Friday with the Teaching English: TEFL / TESOL course Learn Teaching English: TEFL / TESOL skills at your own pace from the comfort of your home Gain a complete understanding of Teaching English: TEFL / TESOL course Accessible, informative Teaching English: TEFL / TESOL learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Study Teaching English: TEFL / TESOL in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Teaching English: TEFL / TESOL course Free Courses: Course 01: Teaching Strategies for Remote Classroom Course 02: Lesson Planning for Teaching This Teaching English: TEFL / TESOL course is designed to provide a thorough exploration of the theoretical underpinnings of effective English language instruction. Modules 1-3: Establish a solid foundation in Teaching English: TEFL / TESOL by exploring core concepts like language learning theories, linguistics principles, and English pronunciation. Modules 4-5: Delve into the art of teaching grammar and vocabulary effectively in Teaching English: TEFL / TESOL contexts. Gain insights into various language teaching methodologies that can be applied in the classroom. Modules 6-9: Focus on the development of all four language skills: reading, writing, listening, and speaking. Learn strategies for effective teaching of each skill specific to Teaching English: TEFL / TESOL learners. Modules 10-12: Equip yourself with the tools to create engaging and well-structured lesson plans and explore the applications of technology in Teaching English: TEFL / TESOL classrooms. Modules 13-14: Discover effective classroom management techniques and explore the situational approach in Teaching English: TEFL / TESOL. Module 15: Conclude your journey by exploring avenues for continuous professional development and opportunities within the Teaching English: TEFL / TESOL field. Curriculum Breakdown of Teaching English: 120 hours TEFL / TESOL - CPD Certified Course Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Teaching English: TEFL / TESOL course is ideal for: Individuals with no prior teaching experience who are interested in a career in Teaching English: TEFL / TESOL. Educators who want to gain a strong theoretical foundation in Teaching English: TEFL / TESOL principles. Professionals seeking to transition into the field of Teaching English: TEFL / TESOL. Anyone passionate about languages and interested in Teaching English: TEFL / TESOL to speakers of other languages. Travellers who want to teach English abroad and gain valuable cultural experiences. Individuals looking to enhance their employability and qualifications. Requirements There are no prior teaching qualifications required to enroll in this Teaching English: TEFL / TESOL course. A passion for languages and a desire to teach English to speakers of other languages are essential. pen_spark Career path The Teaching English course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. ESL Teacher: £22,000 to £51,000 per year English Language Instructor: £29,000 to £58,000 per year Teacher Trainer: £36,000 to £72,000 per year Academic Director: £43,000 to £86,000 per year Language Center Manager: £36,000 to £72,000 per year Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Enroll in our comprehensive Applied Behavioural Analysis (ABA) Course to master ABA principles and techniques for improving motor, language, cognitive, and visuospatial skills. Perfect for parents, educators, therapists, and healthcare professionals.