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Step into effective leadership with the Team Leader Online Training course. Uncover the core principles of team dynamics, management, and leadership. From building high-performance teams to managing conflicts and virtual teams, this comprehensive course equips aspiring and existing team leaders with the skills to lead with confidence. Learning Outcomes: Define the essence of a team and its pivotal role in achieving organizational objectives. Grasp the nuances between management and leadership and their implications in team dynamics. Master the art of constructing high-performing teams, fostering collaboration and productivity. Harness motivational strategies to inspire team members and enhance overall engagement. Develop talent management skills, ensuring optimal team composition and skill alignment. Cultivate stress management and mental health awareness for a resilient and thriving team. Implement succession planning to ensure seamless leadership continuity. Enhance communication, negotiation, and conflict resolution skills for effective team leadership. Why buy this Team Leader Online Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Team Leader Online Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Team Leader Online Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Team Leaders and Supervisors. Current Team Leaders Seeking Skill Augmentation. Professionals Transitioning into Leadership Roles. Individuals Keen on Developing Proficiency in Team Management. Prerequisites This Team Leader Online Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader/Supervisor - $50,000 to $80,000/year. Operations Manager - $60,000 to $100,000/year. Project Manager - $70,000 to $120,000/year. Leadership Development Coach - $60,000 to $100,000/year. Human Resources Manager - $70,000 to $110,000/year. Course Curriculum Module 01: Defining Team Defining Team 00:28:00 Module 02: Understanding Management and Leadership Understanding Management and Leadership 00:39:00 Module 03: Building High Performing Teams Building High Performing Teams 00:28:00 Module 04: Motivating Team Members Motivating Team Members 00:37:00 Module 05: Talent Management Talent Management 00:39:00 Module 06: Stress Management and Mental Health Stress Management and Mental Health 00:23:00 Module 07: Succession Planning Succession Planning 00:31:00 Module 08: Communication Skills Communication Skills 00:42:00 Module 09: Negotiation Techniques Negotiation Techniques 00:19:00 Module 10: Managing Change Managing Change 00:21:00 Module 11: Managing Time Managing Time 00:28:00 Module 12: Managing Conflict Managing Conflict 00:31:00 Module 13: Risk Management Process Risk Management Process 00:14:00 Module 14: Managing Virtual Teams Managing Virtual Teams 00:17:00 Assignment Assignment - Team Leader Online Training Course FREE 00:00:00

***24 Hour Limited Time Flash Sale*** Construction (Architectural Studies, Cost Estimation & Construction Management) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into a world of vast possibilities with our exquisite bundle of eight courses titled 'Construction: Architectural Studies, Cost Estimation & Construction Management'. This expertly crafted suite provides you with a comprehensive theoretical understanding of the three critical aspects of construction: architectural studies, cost estimation, and management. With an impressive array of 3 QLS endorsed courses in Architectural Studies, Cost Estimation Diploma, and Construction Management, you'll equip yourself with the knowledge to understand the conceptual framework of construction projects. Upon successful completion, the QLS endorsed courses reward you with hardcopy certificates to embellish your professional portfolio. This unparalleled learning journey ensures a thorough comprehension of the complex landscape of construction, laying the groundwork for a prosperous career. Get ready to challenge the boundaries of your understanding, and sign up for the 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle today! Key Features of the Construction (Architectural Studies, Cost Estimation & Construction Management) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Construction (Architectural Studies, Cost Estimation & Construction Management) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Architectural Studies QLS Course 02: Construction Cost Estimation Diploma QLS Course 03: Construction Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Site Management Course 02: Construction Industry Scheme (CIS) Course 03: Construction Cost Estimation Diploma Course 04: Construction Safety Course 05: LEED V4.1 - Building Design and Construction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Construction (Architectural Studies, Cost Estimation & Construction Management) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Our meticulously crafted 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle is a unique compilation of eight theoretical courses designed to impart knowledge on a broad spectrum of construction areas. The curriculum meticulously addresses essential topics, ensuring that learners gain a comprehensive understanding of the subject matter. CPD 250 CPD hours / points Accredited by CPD Quality Standards Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Boost Your Career By Enrolling In This Team Leader Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Team Leader and boost your career, then take a step in the right direction with this industry-standard, comprehensive Team Leader bundle of courses, which are well organised. This Leader bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Team Leader Bundle Package includes: Course 01: Diploma in Team Leader Training at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Leadership Skills Course Course 02: Diploma in Employee Management Course 03: Team Building & Management Diploma Course 04: Workplace Team Networking Diploma Course 05: Diploma in Meeting Management Course 06: Quality Assurance (QA) Manager Course 07: Level 3: Public Speaking Diploma Course Course 08: Maximising Personal Productivity Course Course 09: Self-Esteem & Confidence Building Course 10: Workplace Stress Management Diploma Success becomes a lot simpler with this Team Leader bundle package, which allows you to monetise your skills. This Team Leader bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Team Leader bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Team Leader are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** Course 01: Diploma in Team Leader Training at QLS Level 5 Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the Team Leader course assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Team Leader Training at QLS Level 5 exams. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Diploma in Team Leader Training at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Diploma in Team Leader Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Certificate Accredited by CPD Digital certificate - £10

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's fast-paced business world, effective team leadership is more crucial than ever. Recent studies in the UK indicate that businesses with strong leadership structures enjoy a 23% higher employee retention rate and a significant increase in productivity. Are you ready to enhance your leadership skills and propel your team to new heights? This comprehensive Team Leader Training Bundle equips you with the knowledge and practical tools to become a confident and effective leader, fostering a thriving and productive team environment. With a single payment, you will gain access to Team Leader Training course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Team Leader Bundle Package includes: Main Course: Diploma in Team Leader Training at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Leadership Skills Course Course 02: Diploma in Employee Management Course 03: Team Building & Management Diploma Course 04: Workplace Team Networking Diploma Course 05: Diploma in Meeting Management Course 06: Quality Assurance (QA) Manager Course 07: Level 3: Public Speaking Diploma Course Course 08: Maximising Personal Productivity Course Course 09: Self-Esteem & Confidence Building Course 10: Workplace Stress Management Diploma This extensive Team Leader Training bundle offers a variety of courses that cover all aspects of successful team leadership. Learn the fundamentals of team building and management, develop essential leadership skills, and discover effective strategies for employee motivation and performance management. You'll also gain valuable insights into communication techniques, conflict resolution, and fostering a positive and productive work environment. Learning Outcomes of Team Leader Training Develop essential leadership qualities like communication, delegation, and motivation. Master effective team-building strategies to create a cohesive and collaborative unit. Implement successful conflict resolution techniques for a harmonious work environment. Learn how to manage projects, delegate tasks, and prioritize workloads efficiently. Discover methods to boost team morale and create a culture of continuous improvement. Gain the confidence to deliver impactful presentations and inspire your team. Take control of your team's success and propel your career forward. Enrollin this bundle today! Why Choose Our Team Leader Training Bundle? Get a Free QLS Endorsed Certificate upon completion of Team Leader Training Get a free student ID card with Team Leader Training Training The Team Leader Training is affordable and simple to understand The Team Leader Training is an entirely online, interactive lesson with voiceover audio Lifetime access to the Team Leader Training course materials The Team Leader Training comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Team Leader Training at QLS Level 5 Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High-Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change and much more... Course 01: Leadership Skills Course Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 3. Creativity in Leadership Module 4: Organisational Skills Module 5. Leadership Skills and Competencies Module 6: Communication Skills Module 7: Negotiation Techniques Module 8. Cultivating Inclusion, Belonging, and Engagement Module 9. Leadership Foundations Module 10. Emotional Intelligence and much more... Course 02: Diploma in Employee Management Module One: Purpose Of Onboarding Module Two: Introduction Module Three: Millennials And Onboarding Module Four: Onboarding Checklist Module Five: Engaging The Millennial Employee Module Six: Following Up With The Millennial Employee Module Eight: Setting Expectations With The Millennial Employee Module Eight: Mentoring The Millennial Module Nine: Assigning Work To The Millennial Employee Module Ten: Providing Feedback =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This bundle is ideal for: New Team Leaders Aspiring Leaders Team Managers Project Leaders Supervisors Requirements You will not need any prior background or expertise to enrol in this Team Leader Training bundle. Career path After completing this Team Leader Training bundle, you are to start your career or begin the next phase of your career. Team Leader Project Manager Department Head Manager Director Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Team Leader Training at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever wondered how past conflicts shaped the world we live in today? Studies show that in the UK, nearly 50% of adults lack a strong grasp of historical events. This Military History Diploma Training equips you to explore the intricacies of warfare throughout history, fostering a deeper understanding of international relations and its lasting impact. This course isn't just about memorizing dates and names. You'll gain a deeper understanding of the evolution of warfare, from the tactics of the Roman legions to the complex strategies of modern-day conflicts. You'll explore the social, political, and economic factors that lead to war, analyse the impact of technological advancements on military strategy, and delve into the ethical and legal considerations of armed conflict. This Military History at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Military History course, including 10 premium courses, a QLS hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Military History Bundle Package includes: Course 01: Diploma in Military History at QLS Level 4 10 Additional CPDQS Accredited Premiums Courses - Course 01: International Relations Course 02: International Law Course 03: International Development Studies Course 04: Intermediate Economics Level 6 Course 05: Medieval History Course 06: Firefighter Training Course 07: Workplace First Aid Level 4 Course 08: Anxiety Management Course Course 09: Professional Diploma in Stress Management Course 10: Workplace Productivity Course Empower yourself with a richer historical perspective. Enroll in the Military History Diploma Training and unlock a world of knowledge that enhances your understanding of the present and paves the way for a more fulfilling career. Learning Outcomes of Military History Training Develop a comprehensive understanding of military history and its global implications. Gain insights into international relations, law, and development studies. Learn about economics and its role in military strategy. Understand medieval history and its influence on modern conflicts. Acquire practical skills in firefighting, first aid, and stress management. Enhance productivity and resilience in demanding work environments. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Military History Get a free student ID card with Military History Training program (£10 postal charge will be applicable for international delivery) The Military History is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Military History course materials The Military History comes with 24/7 tutor support Take a step toward a brighter future! Course 01: Diploma in Military History at QLS Level 4 Module 01: Introduction Module 02: Theories of Warfare Module 03: Military Weaponry and Aviation Module 04: Naval Warfare Module 05: Ground Warfare and Military Technology Module 06: The World Wars Module 07: The British Military History Module 08: Leadership and Command in War Course 01: International Relations Module 01: Understanding International Relations Module 02: Historical Context Module 03: Actors In International Relations Module 04: Theories In International Relations I: Realism And Liberalism Module 05: Theories In International Relations II: The Marxist, The Constructivist And The Feminist Tradition Module 06: International Political Economy Module 07: Recent Issues In International Relations Module 08: War Module 09: International Organisation Course 02: International Law Module 01: Basics Of International Law Module 02: Sources Of International Law Module 03: International Law And Municipal Law Module 04: International Organisations Module 05: International Law Of Human Rights Module 06: Private International Law Module 07: International Criminal Law Module 08: Law Of Treaties Module 09: Territory And Jurisdiction Module 10: Law Of The Sea Module 11: International Commercial Law Module 12: International Environmental Law =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: History buffs Military enthusiasts Career changers Life-long learners Educators Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Historian Museum curator Researcher Teacher Journalist Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Military History at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

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Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview With the ever-increasing demand for Coaching & Mentoring in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Coaching & Mentoring may be. Learning about Coaching & Mentoring or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Coaching & Mentoring . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Coaching & Mentoring is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Coaching & Mentoring course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Coaching & Mentoring course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Coaching & Mentoring course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Coaching & Mentoring , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Coaching & Mentoring , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Coaching & Mentoring , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Coaching & Mentoring course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1-An Introduction to Counselling An Introduction to Counselling 00:00 Module 2-The Counselling Process The Counselling Process 00:00 Module 3- Coaching _ Mentoring Coaching _ Mentoring 00:00 Module 4-Counselling Based Communication Skills Counselling Based Communication Skills 00:00 Module 5-Understanding Body Language Understanding Body Language 00:00 Module 6-Anger Management Anger Management 00:00 Module 7-Stress Management Stress Management 00:00 Module 8-Counsellors and Counselling Counsellors and Counselling 00:00

Description: This diploma has been created for businesses who wish to garner a customer service team with the highest level of customer insight and understanding, allowing for delivery of front line customer service, built around proper businesses values. With this course, develop skills that allow the detection of profitable business opportunities based on the analysis and interpretation of customer information. It allows generating marketing strategies in organizations, through preparing, analyzing and structuring the available information to achieve an understanding of the client's behavior. The development of the program consists in defining the current or potential client, by means of analytical tools for the search of consumer behavior patterns, in order to design exciting commercial campaigns. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Handling Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Handling Sales Objections & Negotiating Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Elevate your delivery driving skills with our Defensive Driving Techniques and Risk Management course. Learn effective techniques for maintaining traffic laws, route planning, driving in adverse weather conditions and more. Enhance your driving skills and ensure a safe and successful delivery every time. Learning Outcomes Understand the basics of delivery driving Develop effective route planning skills Acquire stress management techniques Learn how to drive safely in adverse weather conditions Gain knowledge on vehicle maintenance and safety Learn zero contact delivery methods Why Prefer this Defensive Driving Techniques and Risk Management Course? Opportunity to earn a certificate accredited by CPD QS after completing this Defensive Driving Techniques and Risk Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support In the delivery industry, ensuring safe and timely deliveries is crucial. Our Defensive Driving Techniques and Risk Management course is designed to help delivery drivers understand the basics of delivery driving, including maintaining records, delivery and collection, and maintaining traffic laws. We will guide you through effective route planning, stress management, driver CPC, parking and reversing, and driving in adverse weather conditions. Furthermore, our course covers safety regulations and hygiene, vehicle maintenance and safety, and zero contact delivery methods. With our course, you will gain valuable knowledge and techniques to ensure safe and successful deliveries, while also reducing the risk of accidents and incidents. Join our course today and elevate your delivery driving skills. Certification Upon successful completion of the Delivery Driver Training course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the Delivery Driver Training course is: Delivery drivers Commercial drivers Anyone interested in enhancing their driving skills in the delivery industry Employers looking to train their delivery drivers Requirements You will not need any prior background or expertise. All you need to take this Defensive Driving Techniques and Risk Management is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Delivery Driver Training course will help you to pursue a range of career paths, such as: Delivery Driver (£18,000 - £28,000) HGV Driver (£24,000 - £35,000) Logistics Coordinator (£20,000 - £30,000) Van Driver (£18,000 - £25,000) Route Planner (£20,000 - £35,000) Operations Manager (£25,000 - £50,000)