The Computer Maintenance & Repair Technician course aims to enable participants to diagnose and repair system level faults in computer-based systems at the foundation level.
Course Information Our extensively proven course delves into the essential stages of process and system auditing. Gain invaluable insights and direction in auditing systems and processes, spanning across global and local organisational levels. This course will assist delegates with: A practical approach for the development and conduct of process and system audits An enhanced understanding of key system audit principles, preparation, design and conduct Increased expertise, efficiency and confidence. This course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Share knowledge and experiences. By the end of the course delegates will be better able to: Design and plan more effectively to achieve their process and systems audit objectives and add value to their organisation Improve the effectiveness, focus and credibility of the audit programme Understand the key system audit principles, preparation, design and conduct Develop system audit tools to ensure more effective audit conduct and outcome Create audit strategies utilising risk management principles Prepare for inspections. Tutors Tutors will be comprised of (click the photos for biographies): Allison Jack Executive Director, Bristol Myers Squibb Rocio Castellanos Director, Pfizer Ltd Guy Houben G(C)LP Auditor, Janssen Pharmaceutical Companies of Johnson & Johnson Programme Please note timings may be subject to alteration. Day 1 08:50 Registration 09:00 Welcome and Introductions, Expectations/Challenges/Experiences A discussion to explore the range of approaches to the conduct of systems audit. 09:30 Introducing Systems Audit What is a system? Why conduct system audits? Advantages, disadvantages and challenges. 10:20 Break 10:35 Systems Audit Design and Planning Identifying the customer, setting objectives, development of the audit plan and audit tools, plans for the audit report. 12:00 Designing System Audit Tools 12:45 Lunch 13:30 System Audit Plan - Exercise 14:00 Introduction to Case Studies The objectives of the case studies are defined and process and outputs described. 14:15 Case Studies - Session 1 A first opportunity for work on case studies. Defining objectives and scope and understanding the requirements of the audit client. 15:00 Break 15:20 Case Studies - Session 1 continued 16:30 Case Studies - Feedback 17:00 Close of Day 1 Day 2 09:00 Simple System Audit Example - Introduction The objectives of the case studies are defined and process and outputs described. 09:10 Case Studies - Session 2 - A Simple System Audit Example An example of system audit applied to a simple system. 10:30 Break 10:45 A Simple System Audit Example - Case Study Feedback 11:30 Strategy Audit programme planning. 12:15 Lunch 13:00 Case Studies - Session 3 Work on delegate's case studies. 14:30 Break 14:45 Case Studies - Session 3 - Feedback 15:15 Closing remarks 15:30 Close of course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Develop
The Power of Acknowledgment (On-Demand) The Power of Acknowledgment is an ingenious and proven clear-cut behavioral change model. These behaviors and actions, when properly practiced by people on an ongoing basis, are transformational. They help people feel engaged, inspired and appreciated in heartfelt and authentic ways. According to author/trainer Judith W. Umlas' experience of 14 years of training and delivery practice globally, it will change your interactions with everyone in both your personal and professional life in profound and positive ways. In a business context, acknowledging others canincrease customer engagement and bottom-line results when you communicate with authenticity and understanding ofothers' needs. Acknowledging people can have a deep and powerful impact on changing attitudes, fostering collaboration, and achieving successful outcomes. The goal of this workshop experience is to identify and employ techniques for creating a more positive and meaningful connection between you and the people around you, and to improve your ability to develop a more rewarding and successful personal and professional life. You will learn valuable tools that you can put into immediate action. These will help you overcome barriers to acknowledging others in heartfelt and authentic ways. Inspiring stories, videos, and case studies will move and energize you. You will learn to practice new or enhanced communication skills in an interactive, engaging, high-impact way. This workshop is developed by author and trainerJudith W. Umlaswith 16 years of global training and delivery experience. Judy is the author of the ground-breaking bookThe Power of Acknowledgement, and creator ofThe Center for Grateful Leadership. Her work has been a catalyst for immediate, positive change in the lives of hundreds of thousands of people, and the lives of others that are part of their world. What You Will Learn At the end of this program, you will be able to: Use the 7 Key Principles of Acknowledgment Practice the 5 C's of Acknowledgment Improve your relationships in all facets of life Identify myths that get in the way of your expressing heartfelt and authentic acknowledgment, appreciation and gratitude to your team members and others Be a Champion for Change where you live, in your workplace and community Acknowledge people on a regular basis in ways that make a profound difference to them, to you, and to any organization The Power of Acknowledgment The 7 Principles of Acknowledgment Transforming Challenging Relationships Through Acknowledgment´ The Five Cs of Acknowledgement
If you’re looking to start a career in HTML & CSS coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically HTML & CSS, and the types of careers available through learning HTML & CSS.
If you’re looking to start a career in Python coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically Python, and the types of careers available through learning Python.
The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.
If you’re looking to start a career in JavaScript coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically JavaScript, and the types of careers available through learning JavaScript.
This course bundle is aimed at absolute beginners to IT who want to start a career as an IT Technician or just develop their skills in this area. The course assumes you have no technical knowledge of IT whatsoever. To understand what IT Technicians do and perform it at a technical level, you must first possess an understanding of basic IT literacy as well as certain technologies, which you will be taught through this course. Through this course, you will gain a series of globally recognised certifications from CompTIA and Microsoft, including the CompTIA A+, CompTIA Network+. You will also possess a set of technical skills you can apply to a vast range of IT job roles.
Learn to build a complete Internet of Things solution with Arduino, a SQL Database, and a web server
Online Asset Management Course eLearning designed for experienced delegates looking to sit the IAM Certificate qualification and fill in some knowledge gaps