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37517 Courses delivered Online

Augmented Reality Online Training

4.3(43)

By John Academy

Overview AR is the technology that brings unique digital experiences to the real world. This Augmented Reality Online Training will take you through the application of augmented reality in medicine, education, and business. The Augmented Reality Online Training introduces you to the various forms of augmented reality and their applications. Training with us, you'll understand how augmented reality serves multiple purposes in education and improves student experiences and learning outcomes.  In addition, you'll know how augmented reality is used in business and how it can help empower customers and employees. With this flexible course, you'll also learn about many other key applications of AR and gain insights into the future of augmented reality. Course Preview Learning Outcomes Discover the essential features of AR. Identify the use of AR in education and its impact on student learning outcomes. Understand how AR makes medical education more effective Learn how to use AR in your businesses Understand what is the future of augmented reality Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From this Course? AR Applications Who Should Take this Augmented Reality Online Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Augmented Reality Online Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Augmented Reality Online Training Certification After completing and passing the Augmented Reality Online Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Augmented Reality Online Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Augmented Reality Developer: £30,000 - £70,000 per year AR Content Creator: £25,000 - £45,000 per year AR User Experience (UX) Designer: £35,000 - £65,000 per year AR Project Manager: £40,000 - £70,000 per year Module 01: Introduction to Augmented Reality Introduction to Augmented Reality 00:21:00 Module 02: Augmented Reality in Education Augmented Reality in Education 00:13:00 Module 03: Augmented Reality in Business Augmented Reality in Business 00:14:00 Module 04: Augmented Reality in Medicine Augmented Reality in Medicine 00:22:00 Module 05: Other Key Applications of AR Other Key Applications of AR 00:21:00 Module 06: Assessing the Future of Augmented Reality Assessing the Future of Augmented Reality 00:18:00 Assignment Assignment - Augmented Reality (AR) in Education, Medicine & Business 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Augmented Reality Online Training
Delivered Online On Demand1 hour 49 minutes
£24.99

Basic Training on Windows 10

By SkillWise

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic Training on Windows 10 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic Training on Windows 10 Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic Training on Windows 10 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic Training on Windows 10 Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic Training on Windows 10? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic Training on Windows 10 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic Training on Windows 10 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic Training on Windows 10 does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic Training on Windows 10 was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic Training on Windows 10 is a great way for you to gain multiple skills from the comfort of your home. Basic Training on Windows 10 Lesson 01: Overview 00:01:00 Lesson 02: File Explorer - File Menu Part 1 00:03:00 Lesson 03: File Explorer - File Menu Part 2 00:03:00 Lesson 04: File Explorer - Home Menu 00:02:00 Lesson 05: File Explorer - Share Menu 00:03:00 Lesson 06: File Explorer - View Menu 00:03:00 Lesson 07: File Explorer - View Menu Part 2 00:02:00 Lesson 08: File Explorer - Search Menu 00:03:00 Lesson 09: Managing Your Desktop 00:02:00 Lesson 10: Managing Your Display 00:02:00 Lesson 11: Managing Cortana - Voice Assist 00:02:00 Lesson 12: Quick Assist Settings 00:02:00 Lesson 13: Media Streaming Settings 00:02:00 Lesson 14: Recording A Screen Video 00:02:00 Lesson 15: Recording An Audio 00:01:00 Lesson 16: Taking A Snapshot of Your Screen 00:02:00 Lesson 17: Recording Your Steps 00:01:00 Lesson 18: Capturing Webcam Video 00:02:00 Lesson 19: Adding Applications 00:02:00 Lesson 20: Conclusion 00:02:00

Basic Training on Windows 10
Delivered Online On Demand
£29

SEO Specialist Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 SEO Specialist Diploma Mega Bundle** SEO Specialist Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the SEO Specialist Diploma package online with Studyhub through our online learning platform. The SEO Specialist Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This SEO Specialist Diploma course provides complete 360-degree training on SEO Specialist Diploma. You'll get not one, not two, not three, but twenty-five SEO Specialist Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these SEO Specialist Diploma courses are yours for as long as you want them once you enrol in this course This SEO Specialist Diploma Bundle consists the following career oriented courses: Course 01: SEO - Search Engine Optimisation Course 02: The Ultimate SEO Blueprint - Easily Ranking #1 On Google Course 03: Content Writing & Copywriting For SEO and Sales Course 04: How To Do Keyword Research For SEO & Ranking On Google Course 05: Do It Yourself Local SEO For The Small Business Owner Course 06: Advanced Training on SEO & SMM Strategies Course 07: Google Adwords Course Course 08: Google Ads Training Course 09: Facebook Marketing Course 10: Affiliate Marketing Course 11: Blogging Course 12: Content Marketing Certification Course Course 13: Digital Marketing for Beginners to Advanced Course 14: Learn to Drive Traffic into Sales through Digital Marketing Course 15: Online Multi-Business Master Plan Course 16: Email Marketing Course Course 17: Lead Generation and Attraction Marketing Training Course 18: WordPress Training for Everyone Course 19: Web Design for Beginners: Build Websites in HTML & CSS Course 20: E-Commerce: Complete Guide to Income Mastery Course 21: How To Build Sales Funnels With ClickFunnels Course 22: Social Media Marketing Course Course 23: Telesales Executive Training Course 24: ChatGPT for Marketing Content and Productivity with AI Tools Course 25: Touch Typing Complete Training Diploma The SEO Specialist Diploma course has been prepared by focusing largely on SEO Specialist Diploma career readiness. It has been designed by our SEO Specialist Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The SEO Specialist Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This SEO Specialist Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This SEO Specialist Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into SEO Specialist Diploma Elementary modules, allowing our students to grasp each lesson quickly. The SEO Specialist Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive SEO Specialist Diploma bundle, you really hit the jackpot. Here's what you get: Step by step SEO Specialist Diploma lessons One to one assistance from SEO Specialist Diplomaprofessionals if you need it Innovative exams to test your knowledge after the SEO Specialist Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five SEO Specialist Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your SEO Specialist Diploma certificate and transcript on the next working day Easily learn the SEO Specialist Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This SEO Specialist Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in SEO Specialist Diploma Requirements To participate in this SEO Specialist Diploma course, all you need is - A smart device A secure internet connection And a keen interest in SEO Specialist Diploma Career path You will be able to kickstart your SEO Specialist Diploma career because this course includes various courses as a bonus. This SEO Specialist Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore SEO Specialist Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

SEO Specialist Diploma - CPD Certified
Delivered Online On Demand6 days
£279

Fire and Rescue Services Training Manager

4.7(160)

By Janets

Register on the Fire and Rescue Services Training Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Fire and Rescue Services Training Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Fire and Rescue Services Training Manager Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Fire and Rescue Services Training Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Firefighter Introduction to Firefighter 00:13:00 Module 02: Fire Safety Legislation Fire Safety Legislation 00:24:00 Module 03: Understanding Fire Understanding Fire 00:25:00 Module 04: Fire Risk Assessment Fire Risk Assessment 00:30:00 Module 05: Fire Safety Arrangements Fire Safety Arrangements 00:30:00 Module 06: Evacuation & Safety Evacuation & Safety 00:18:00 Module 07: Fire Extinguishers Fire Extinguishers 00:17:00 Module 08: Emergency First Aid at Work Emergency First Aid at Work 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Fire and Rescue Services Training Manager
Delivered Online On Demand2 hours 50 minutes
£25

Fashion Store Assistant Training

4.7(160)

By Janets

Register on the Fashion Store Assistant Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Fashion Store Assistant Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Fashion Store Assistant Training Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Fashion Store Assistant Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Fashion Store Assistant Training Module 01 Profession of a Personal Shopper 00:37:00 Module 02 Planning Advice 00:10:00 Module 03 Fashion and Trends 00:45:00 Module 04 Communication and Protocol 00:14:00 Module 05 Career Guidance 00:13:00 Module 06 Understanding Consumer Behaviour 00:37:00 Module 07 How to Make Your Shop a Magnet to Customers 00:33:00 Recommended Materials Workbook - Fashion Store Assistant Training 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Fashion Store Assistant Training
Delivered Online On Demand3 hours 9 minutes
£25

Cross-Cultural Awareness Training

5.0(10)

By Apex Learning

Overview This comprehensive course on Cross-Cultural Awareness Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Cross-Cultural Awareness Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Cross-Cultural Awareness Training. It is available to all students, of all academic backgrounds. Requirements Our Cross-Cultural Awareness Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 01:44:00 total length •Introduction to Cross-Cultural Awareness: 00:14:00 •Cross-Cultural Communication: 00:15:00 •Corporate Cross-Cultural Awareness: 00:16:00 •Cross-Cultural Design: 00:13:00 •Cross-Cultural Competency: 00:17:00 •Cultural Values: 00:14:00 •Working with and Managing a Culturally Diverse Team: 00:15:00 •Assignment - Cross-Cultural Awareness Training: 00:00:00

Cross-Cultural Awareness Training
Delivered Online On Demand1 hour 44 minutes
£12

Writing Clear Business Communication: In-House Training

By IIL Europe Ltd

Writing Clear Business Communication: In-House Training This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication

Writing Clear Business Communication: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£495

26th February Diana Beaumont #Agent121. Looking for: ADULT FICTION, NON-FICTION

5.0(1)

By I Am In Print

LOOKING FOR: ADULT FICTION, NON-FICTION Diana joined the prestigious DHH Literary Agency in June 2024. She started agenting with Rupert Heath Literary Agency in 2011 before moving to UTA and Marjacq in 2017. Before that she was senior commissioning editor at Transworld. Diana was chosen as one of The Bookseller’s Rising Stars of 2012, was a nominee for RNA Agent of the Year 2019, and was shortlisted for Literary Agent of the Year 2022 at the British Book Awards. Her list includes a wide range of bestselling and prize-winning authors in the UK and internationally. Diana represents adult fiction and non-fiction. For fiction, she is looking for upmarket women's commercial, with depth and heart, including reading group, historical, saga, uplit and contemporary stories that are irreverent and make her laugh; accessible literary fiction, high-concept crime fiction and thrillers. She has a thing for spy novels and would love to find a great vampire story.  On the non-fiction side: memoir, smart, funny feminists, lifestyle, cookery and social justice, and open to anything with a strong, original voice. She also encourages submissions from writers who have been traditionally under-represented. Diana would like you to submit a covering letter, 1 - 2 page synopsis and the first three chapters (a maximum of 5,000 words) of your manuscript in a single word document.  (In addition to the paid sessions, Diana is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 17th February 2025

26th February Diana Beaumont #Agent121. Looking for: ADULT FICTION, NON-FICTION
Delivered Online + more
£72

Forklift Online Training

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Forklift Online Training
Delivered Online On Demand2 hours 26 minutes
£25

The Art of Negotiation: Virtual In-House Training

By IIL Europe Ltd

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: Virtual In-House Training
Delivered OnlineFlexible Dates
£450