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From the very childhood, human beings have intense curiosity about the formations and interpretations of dream. Whatever the driving force behind our knowledge and belief may be, we are convinced that dreams have serious interpretations. This course is for the beginners who want to analyze different factors associated with dreams. You can be either a serious learner or simply someone with healthy enthusiasm- the course contents is suitable for both these types. Do not get baffled with baseless allegations and explanations about dreams. It is your time to become an expert and lead the discussion. Enrol to our Dream Psychology Diploma now and enter the world of dream psychology for either your thirst of knowledge or start your career in this field because a professional certification can bring fruitful results whatever your intention is. Course Highlights Dream Psychology Diploma is an award winning and the best selling course that has been given the CPD Certification & CiQ accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Dream Psychology Diploma into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Dream Psychology Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Dream Psychology Diploma is CPD certified and CiQ accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Dream Psychology Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and CiQ accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Dream Psychology INTRODUCTION FREE 01:00:00 DREAMS HAVE A MEANING FREE 01:00:00 THE DREAM MECHANISM 01:30:00 DREAM ANALYSIS 01:30:00 SEX IN DREAMS 01:30:00 THE WISH IN DREAMS 01:30:00 THE FUNCTION OF THE DREAM 01:30:00 THE PRIMARY AND SECONDARY PROCESS- REGRESSION 02:00:00 THE UNCONSCIOUS AND CONSCIOUSNESS- REALITY 01:30:00 Mock Exam Mock Exam- Dream Psychology Diploma 00:20:00 Final Exam Final Exam- Dream Psychology Diploma 00:20:00

Are you aware of the importance of studying and how you can teach other people to study? Are you someone who struggles in studying but has a passion for teaching? Then worry no more! This course will help you learn how to study and be able to teach how to study. Description: In this course, you will be able to learn the concept of Psychology of Teaching. It can be helpful to any educator so that he/she'll be able to assess if his/her methods of teaching are helpful to your students. In this course, you will also be taught how to study efficiently and be able to teach other people how to study. In this course, you will be introduced to the methods and nature of the study and its principal factors. You will be able to choose from these methods which will suit you the best. Then you will be able to assess if students who are not studying properly and how you can address this. Likewise, you will be given the provision for a particular purpose which is one factor in studying. Who is the course for? Educators who want to improve their interactive teaching course. People who have an interest in teaching and studying. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Psychology of Teaching course would be beneficial for the following careers: Administrator Educators Guidance Counsellors Instructors Life Coach Mentors Teachers Tutors. Psychology of Teaching WHY YOUNG PEOPLE DO NOT LEARN TO STUDY PROPERLY? 01:00:00 THE NATURE OF STUDY, AND ITS PRINCIPAL FACTORS 02:00:00 PROVISION FOR SPECIFIC PURPOSES, AS ONE FACTOR OF STUDY 02:00:00 THE SUPPLEMENTING OF THOUGHT, AS A SECOND FACTOR OF STUDY 02:00:00 THE ORGANIZATION OF IDEAS, AS A THIRD FACTOR IN STUDY 02:00:00 JUDGING OF THE SOUNDNESS AND GENERAL WORTH OF STATEMENTS, AS A FOURTH FACTOR IN STUDY 02:00:00 MEMORIZING, AS A FIFTH FACTOR IN STUDY 02:00:00 THE USING OF IDEAS, AS A SIXTH FACTOR IN STUDY 02:00:00 PROVISION FOR A TENTATIVE RATHEE THAN A FIXED ATTITUDE TOWARD KNOWLEDGE, AS A SEVENTH FACTOR IN STUDY. 01:00:00 PROVISION FOR INDIVIDUALITY, AS AN EIGHTH FACTOR IN STUDY 02:00:00 FULL MEANING OF STUDY: RELATION OF STUDY TO CHILDREN AND TO THE SCHOOL 02:00:00 Mock Exam Mock Exam- Psychology of Teaching 00:20:00 Final Exam Final Exam- Psychology of Teaching 00:20:00

Description:  If you work in health and social care, utilise services yourself, or might want to study in depth to discover more about how we bolster grown-ups in our care framework, this course is for you. This course is designed to equip students with the skills and knowledge needed to care for others in a broad range of health or social care settings using real-life case studies to explore a wide variety of interesting issues and debates. Enrol now and study this course from the comfort of your home and at your own pace. Who is this course for? This course would be ideal for those either working or hoping to work within Health and Social Care sector in a variety of roles. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Health and Social Care for Adults course will be very beneficial and helpful, especially to the following professionals: senior care assistants/support workers/key workers in residential settings Senior healthcare assistants/support workers in community and primary care environments Senior healthcare assistants/support workers in acute health environments Senior care assistants/support workers/key workers in domiciliary services Senior care assistants/support workers/key workers in day services Senior support workers in supported living projects. Module 1: Personal Health care How I Became a Hygienist FREE 00:45:00 The Nature and Cause of Disease FREE 01:30:00 Fasting 01:00:00 Colon Cleansing 01:00:00 Diet and Nutrition 01:30:00 Vitamins and Other Food Supplements 01:30:00 The Analysis of Disease States: Helping the Body to Recover 03:00:00 Module 2: Health and Wellness Who Are The Baby Boomers? FREE 00:30:00 Boomers Want To Stay Healthy FREE 00:30:00 Exercise To Beat Aging 01:00:00 Diet To Beat Aging 01:00:00 Vitamins To Beat Aging 00:30:00 Module 3: Health of the Mind Mental Health Basics FREE 00:30:00 Are you Resilient FREE 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:15:00 When Do You Need to See a Professional? 00:30:00 Mock Exam Mock Exam- Health and Social Care for Adults 00:30:00 Final Exam Final Exam- Health and Social Care for Adults 00:30:00

Anyone who wants to have their own business should know the proper business etiquette. Even if you are just an employee, you need to be professional and learn business etiquette. Either way, you will be benefiting from this course. You will learn about etiquette and know how etiquette can be an asset to your company. You will also know the guidelines to make effective introductions. Know how to give a good impression and minimise nervousness during social interactions. You will also know all the basic types of communication and appropriate way to deal with it through this course. In this course you will learn the necessary skills, knowledge and information about Business Etiquette. Course Highlights Accredited Diploma in Business Etiquette is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Business Etiquette into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Business Etiquette Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Business Etiquette is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Business Etiquette is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Understanding Etiquette 01:00:00 Module Three - Networking for Success 01:00:00 Module Four - The Meet and Greet 00:30:00 Module Five - The Dining in Style 00:30:00 Module Six - Eating Out 00:30:00 Module Seven - Business Email Etiquette 01:00:00 Module Eight - Phone Etiquette 01:00:00 Module Nine - The Written Letter 01:00:00 Module Ten - Dressing for Success 01:00:00 Module Eleven - International Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Accredited Diploma in Business Etiquette 00:20:00 Final Exam Final Exam- Accredited Diploma in Business Etiquette 00:20:00

Description: Presentation skills are required for professionals, especially communication-related professionals. This skill is developed through education and experience. However, if you are someone who does not feel confident in your presentation skills yet, then you might want to consider practicing it through this course. Become more confident and at ease in presenting that it will feel like you are a natural presenter. Who is the Public Speaking course for? Professionals who are having hard time to express themselves in public People who have an interest in Public Speaking Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Public Speaking course for Beginners is a useful qualification to possess to people who are having a hard time speaking in public or giving public speeches. This could help especially in careers such as: Businessmen Communication Specialist Marketing Manager Promotions Staff Sales Agent Strategist. Presentation Skills Introduction FREE 00:30:00 Identifying your purpose FREE 00:15:00 Preparing your speech 00:30:00 Preparing your visual aids 01:00:00 Creating a mock presentation 00:30:00 Eliminate stage fright and build your self confidence 01:00:00 Incorporating your personality into your presentation 01:00:00 Extra stuff you need to help you convey a high-impact message 01:00:00 Surveying the audience 00:30:00 The all important Q&A session 00:30:00 Getting your audience engaged 01:00:00 Items of preparation prior to your presentation 01:00:00 Management Presentation Module One - Getting Started 01:00:00 Module Two - Creating the Program 00:30:00 Module Three - Choosing Your Delivery Methods 00:30:00 Module Four - Verbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Overcoming Nervousness 01:00:00 Module Seven - Creating Fantastic Flip Charts 00:30:00 Module Eight - Creating Compelling PowerPoint Presentations 01:00:00 Module Nine - Wow 'Em with the Whiteboard 00:30:00 Module Ten - Vibrant Videos and Amazing Audio 01:00:00 Module Eleven - Pumping it Up a Notch 01:00:00 Module Twelve - Wrapping Up 01:00:00 Professional Presentation Skills Diploma - Activities 00:00:00 Mock Exam Final Exam

Do you want to gather and share information through online? Do you want to develop good command over Microsoft One Note? The course will help you to know all the advanced skills of Microsoft One Note. Microsoft One Note is a computer program that contributes to filling up free form to gather information. It is used for multiple user collaboration. It stores users' notes either handwritten or typed, drawings, screen clippings and audio commentaries. These notes can be shared with another One Note user over the internet or a network. The course teaches the new features of Microsoft One Note 2013. You will learn the procedures for gathering and sharing information, the Ribbon and Backstage View, and workflow enhancements such as quick filing, linked notes, and Word styles in the course. The course will also show you the techniques of collaborating with another One Note user. Course Highlights Microsoft One Note Advanced Level Accredited is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft One Note Advanced Level Accredited into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft One Note Advanced Level Accredited Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft One Note Advanced Level Accredited is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft One Note Advanced Level Accredited is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 01:00:00 Module Two - Working with Notebooks 01:00:00 Module Three - Using Additional Notebooks 01:00:00 Module Four - Formatting and Editing Your Notes 01:00:00 Module Five - Working with Audio and Video 01:00:00 Module Six - Working with Tables 01:00:00 Module Seven - Working with Equations and Excel Spreadsheets 01:00:00 Module Eight - Researching a Topic 01:00:00 Module Nine - Advanced Review Tasks 00:30:00 Module Ten - Collaborating 01:00:00 Module Eleven - Advanced Sharing Options 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note Advanced Level Accredited 00:00:00 Mock Exam Mock Exam- Microsoft One Note Advanced Level Accredited 00:20:00 Final Exam Final Exam- Microsoft One Note Advanced Level Accredited 00:20:00

Whether you are a professional, an employee in a company or hard working student or business owner this course is designed for all those who wish to develop their skills and abilities using Microsoft Outlook 365. This online course will allow you to learn advanced Microsoft Outlook techniques, which will gear you to a good fresh start. It will also help you will experience the design to provide you documents and emails to look exactly like they would when printed. In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook 365. Course Highlights Accredited Microsoft Outlook 365 for Beginners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Microsoft Outlook 365 for Beginners into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Microsoft Outlook 365 for Beginners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Microsoft Outlook 365 for Beginners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Microsoft Outlook 365 for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Please Note: For practice purpose, you should have an account with Microsoft Office 365. You can either buy or use free trial version account from Microsoft. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Module One - Getting Started 01:00:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Working with Your Inbox (I) 01:00:00 Module Four - Working with Your Inbox (II) 01:00:00 Module Five - Creating a New E-Mail 01:00:00 Module Six - Managing E-Mail Messages 01:00:00 Module Seven - Using Outlook's Organizational Tools 01:00:00 Module Eight - Outlook Options 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Contacts 01:00:00 Module Eleven - An Introduction to Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Accredited Microsoft Outlook 365 for Beginners 00:00:00 Mock Exam Mock Exam- Accredited Microsoft Outlook 365 for Beginners 00:20:00 Final Exam Final Exam- Accredited Microsoft Outlook 365 for Beginners 00:20:00

Do you know the basics of Microsoft Word and want to improve your skill? Do you want to increase your current knowledge of Microsoft Word and want to take advantage of the more advanced features? Then this course is designed for you. The course will help you know the complex and advanced features of Microsoft Word. Course Description: Our Microsoft Word 2013 course is perfect for the people who have a basic working knowledge of Microsoft Word. The course focuses the advanced features and functionalities of Microsoft Word 2013 like the customization options in the Word Options dialogue box, he auto text, Quick Parts, and Building Blocks, etc. By the end of the course, you will be an expert user of Microsoft Word 2013. Course Highlights Accredited Microsoft Word Intermediate Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Microsoft Word Intermediate Level into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 17 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Microsoft Word Intermediate Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Microsoft Word Intermediate Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Microsoft Word Intermediate Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Customizing Word 01:30:00 Module Three - Working with Reusable Content 01:30:00 Module Four - Working with Templates 01:30:00 Module Five - Working with Sections and Linked Content 01:30:00 Module Six - Managing Versions and Tracking Documents 01:30:00 Module Seven - Using Cross References 01:30:00 Module Eight - Creating Mail Merges and Labels 01:30:00 Module Nine - Working with Master Documents 01:30:00 Module Ten - Working with Macros 01:30:00 Module Eight - Creating Mail Merges and Labels 01:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities-Accredited Microsoft Word Intermediate Level - IAO & CPD certified 00:00:00 Mock Exam Mock Exam- Accredited Microsoft Word Intermediate Level - IAO & CPD certified 00:20:00 Final Exam Final Exam- Accredited Microsoft Word Intermediate Level - IAO & CPD certified 00:20:00

Do you need to access office data from your home? Do you want to upgrade your skill of Microsoft SharePoint Essential 365? The course will help you to gain complete knowledge of Microsoft Share Point 365. SharePoint Online is a cloud-based service that helps the organisation and companies to share data, internal sites, and documents and to collaborate with colleagues, partners, and customers from anywhere- at the office, at home, or from a mobile device. Microsoft Share Point is the Office 365 answer to collaboration. In Microsoft SharePoint 365 Essentials course, you will learn the necessary information, features and functions of Microsoft SharePoint. The course will teach you how to sign on to the Microsoft Office 365 portal, where to sign into Team Site and the Office 365 web apps, how to look at the Team Site and how to navigate around and view the SharePoint Site or where to store the Share Point content. The course will also teach the basics of Microsoft Outlook. By the end of the course, you will be able to contact with customers virtually and can access necessary information from anywhere. Course Highlights Microsoft SharePoint 365 Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft SharePoint 365 Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft SharePoint 365 Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft SharePoint 365 Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft SharePoint 365 Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Please Note: For practice purpose, you should have an account with Microsoft Office 365. You can either buy or use free trial version account from Microsoft. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Basic SharePoint Concepts 01:00:00 Module Three - Working with My Site 01:00:00 Module Four - Working with SharePoint Content 01:00:00 Module Five - Working with Libraries 01:00:00 Module Six - Working with Lists 01:00:00 Module Seven - Working with Other Types of Lists 01:00:00 Module Eight - Working with Calendars 01:00:00 Module Nine - Working with Sites and Pages 01:00:00 Module Ten - Working with Views 01:00:00 Module Eleven - Using Workflows 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft SharePoint 365 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 365 Essentials 00:20:00 Final Exam Final Exam- Microsoft SharePoint 365 Essentials 00:20:00

Diploma in Telephone Etiquette for Customer Service Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field? Do you want to know the manners and etiquettes of telephone communication? Do you need to learn the proper behaviors of a phone conversation? This course is designed for the learners who want to know the details about telephone manner or etiquette. Course Description: The course covers professional telephone techniques and calls handling etiquette, with an emphasis on customer service. If you or your staffs have to deal with clients either face to face or over the telephone, then this course will help you to develop a customer caring attitude to delivering service appropriately and consistently. The course teaches the methods and techniques to increase your etiquette so that you can handle customers accurately. You will learn the basics of phrasing and listening skills and will be confident enough to apply the knowledge in your real life. By the end of the course, you will be an expert in telephone etiquettes and can talk with the clients professionally. Course Highlights Accredited Diploma in Customer Service: Telephone Etiquette is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Customer Service: Telephone Etiquette into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Customer Service: Telephone Etiquette Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Customer Service: Telephone Etiquette is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Customer Service: Telephone Etiquette is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00