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This comprehensive course covers essential skills in office administration and effective time management. Participants will learn various aspects of office organization, communication, and productivity enhancement, enabling them to excel in administrative roles. From mastering communication skills to handling meetings and stress, this course equips learners with a well-rounded skill set for successful office administration. Learning Outcomes: Understand the fundamental principles of office administration. Develop effective communication and business writing skills. Master time management techniques for enhanced productivity. Learn stress management strategies to maintain a healthy work-life balance. Acquire proficiency in using Microsoft Office applications. Gain insights into organizing meetings and conferences successfully. Develop conflict management and resolution skills. Cultivate professionalism and business etiquette in workplace interactions. Why buy this Office Administration and Time Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration and Time Management Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals seeking to enhance their office administration skills. Professionals aiming to improve time management and productivity. Office managers, assistants, and administrative personnel. Anyone interested in developing effective communication and Microsoft Office skills. Prerequisites This Office Administration and Time Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good internet connection. Career path Office Administrator - Average Salary: £22,000 - £30,000 per year Administrative Coordinator - Average Salary: £25,000 - £35,000 per year Office Manager - Average Salary: £28,000 - £40,000 per year Executive Assistant - Average Salary: £30,000 - £45,000 per year Operations Supervisor - Average Salary: £32,000 - £48,000 per year Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00

Begin a transformative career path with our exclusive First Time Supervisor / Caseworker Training Program View our First Time Supervisor / Caseworker training course dates below, available remotely via Microsoft Teams. Embark on a transformative journey with our First Time Supervisor / Caseworker Training course. Meticulously crafted for legal advisors stepping into their inaugural supervisory roles or transitioning into casework responsibilities. This course is designed to equip participants with the essential skills, knowledge, and insights needed to excel in their new leadership positions within the legal field. This comprehensive training program combines theoretical insights with practical applications, interactive discussions, and real-world scenarios. Elevate your leadership skills and excel in your role as a first-time supervisor or caseworker with our “First Time Supervisor / Caseworker Training.” Register now to unlock your potential for success in the legal advisory landscape.   Course joining links, materials and instructions are sent out 24hours before the course starts. Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our fully qualified and OISC regulated trainer will guide you through the process and ensure you are competent in the area of Unaccompanied Minors. Who Should Attend: Designed for immigration Legal Practitioners, Lawyers, Solicitors, Immigration Advisors. Course Topics: Smooth transitions for legal advisors becoming supervisors or caseworkers. Understanding new responsibilities and expectations. Building effective communication skills for team leadership. Fostering a positive and collaborative work culture. Techniques for efficient time management in supervisory or casework roles. Providing constructive feedback and evaluations for team members. Setting and monitoring performance goals for optimal team performance. Balancing legal expertise with leadership responsibilities. Addressing ethical considerations in a supervisory role. Maintaining accuracy and attention to detail in handling legal cases. Problem-solving strategies for complex legal cases. Identifying continuous learning and growth opportunities.

In the ever-evolving landscape of holistic living in the UK, where individuals are increasingly seeking comprehensive approaches to health and wellbeing, our course, "Health and Wellbeing Essentials: Holistic Living," stands out as a beacon of knowledge and transformation. In a society grappling with the complexities of modern living, this Health and Wellbeing Essentials: Holistic Living course delves into the core facets of health, from traditional medical practices to alternative therapies, providing a holistic understanding of mind, body, and spirit. Through a meticulously curated curriculum encompassing health and social care, meditation, mindfulness, and alternative medicine, participants embark on a transformative journey towards a balanced and fulfilling life. This Health and Wellbeing Essentials: Holistic Living Bundle Consists of the following Premium courses: Course 01: Health & Social Care Course 02: Meditation & Mindfulness Course 03: The Power of Thoughts Course 04: Structure and Overview of the Health and Social Care Sector Course 05: Coaching and Mentoring in Care Course 06: Alternative Medicine Course 07: Safeguarding Health and Dignity for Vulnerable Adults Bundle Course 08: How To Do Chiropractic Adjustments: The Fundamentals Course 09: Parental Mental Health & Child Protection Course 10: Anti Social Behaviour Course 11: Depression Counseling Course 12: Diploma in Psychology Course 13: Mental Health Awareness and Psychiatric Disorders Course 14: Workplace Mental Health First Aid and Advocacy Training Course 15: Diploma in Professional Reflexology Course 16: Social Anxiety Therapy Course 17: Gluten free lifestyle Online Course Course 18: Laughter Therapy: Healing through Humor and Joy Course 19: Medical Acupuncture: Alternative Healing Techniques Course 20: Self Esteem & Assertiveness at QLS Level 3 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Health and Wellbeing Essentials: Holistic Living bundle, you should be able to: Understand the intricacies of health and social care sectors. Master the art of meditation and mindfulness practices. Analyse the profound impact of thoughts on overall well-being. Navigate the dynamics of coaching and mentoring in care settings. Apply alternative medicine principles for holistic health solutions. Safeguard the health and dignity of vulnerable adults effectively. Unlock the mysteries of the health and social care sector, explore the potency of thoughts, and gain insight into coaching and mentoring in care. Dive into alternative medicine and grasp the fundamentals of chiropractic adjustments. Safeguard the dignity of vulnerable adults, delve into the realms of parental mental health and child protection, and tackle the nuances of addressing anti-social behaviour. From depression counselling to workplace mental health advocacy, this Health and Wellbeing Essentials: Holistic Living course equips individuals with a diverse skill set, including reflexology, social anxiety therapy, and the healing power of laughter. Elevate your understanding of medical acupuncture and embrace a gluten-free lifestyle. Ultimately, empower yourself with the tools to enhance self-esteem and assertiveness at QLS Level 3. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking a holistic approach to health and wellbeing. Those interested in a comprehensive understanding of mental health. Professionals in care sectors aiming to broaden their skill set. Anyone exploring alternative therapies and wellness practices. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Health and Wellbeing Essentials: Holistic Living course, all you need is - A smart device A secure internet connection And a keen interest in Health and Wellbeing Essentials: Holistic Living Career path Health and Social Care Assistant - •22,000 to •26,000 per year. Mental Health Support Worker - •24,000 to •28,000 per year. Holistic Wellness Coach - •30,000 to •35,000 per year. Alternative Medicine Practitioner - •25,000 to •40,000 per year. Mental Health Advocate - •28,000 to •32,000 per year. Wellbeing Workshop Facilitator - •26,000 to •30,000 per year. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Overview Due to its many benefits, working remotely has become an important aspect of the work culture. Learn how to manage performance and motivate the teams while working remotely from our Performance Management, Motivation and Team Culture Management for Remote Teams course. This course is designed to give you a better understanding of managing remote teams. In this comprehensive course, you will be introduced to the strategies for persuading and motivating the team. The course will also teach you how to establish a conflict-free team. From the informative modules, you will learn about different types of games and activities for remote team building. By the end of the course, you will acquire the ability to create a healthy work culture and build effective communication within the teams. So, if you want to enhance your skills and your CV, enrol today! Course Preview Learning Outcomes Learn the techniques of motivation and influencing Understand how to maintain friendly relationships and resolve conflicts Grasp the skills for establishing performance goals Enhance your knowledge of virtual team building games and activities Build the skills to create an effective work culture and strengthen team connections Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Goal setting Communication Conflict resolution Who Should Take This Performance Management, Motivation and Team Culture Management for Remote Teams? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Performance Management, Motivation and Team Culture Management for Remote Teams is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Performance Management, Motivation and Team Culture Management for Remote Teams Certification After completing and passing the Performance Management, Motivation and Team Culture Management for Remote Teams successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Performance Management, Motivation and Team Culture Management for Remote Teams will equip you with effective skills and abilities and help you explore career paths such as  Team Leader Supervisor Manager Module 01: Motivating Remote Team Members Motivating Remote Team Members 00:36:00 Module 02: Tactics Of Influence And Persuasion Tactics of Influence and Persuasion 00:32:00 Module 03: Nurturing Team Connections And Resolving Conflicts Nurturing Team Connections and Resolving Conflicts 00:36:00 Module 04: Establishing Compelling Performance Goals Establishing Compelling Performance Goals 00:30:00 Module 05: Building Effective Relationships Building High Performing Teams 00:39:00 Module 06: Virtual Team Building Games And Activities Virtual Team Building Games and Activities 00:33:00 Module 07: Developing Team Culture Developing Team Culture 00:32:00 Module 08: Effective Communication Effective Communication 00:35:00 Module 09: Strengthening Team Cooperation Strengthening Team Cooperation 00:33:00 Assignment Assignment - Motivating Performance Managing And Maintaining Team Culture In A Remote Team 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

50-in-1 Mega Bundle| 1Free CPD PDF+ Transcript | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the UK's Equality, Diversity and Inclusion Act of 2010 protects individuals from discrimination based on nine characteristics, including age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, and marriage or civil partnership? In the UK, 21% of employees believe they have been discriminated against at work based on a protected characteristic. Creating a fair and inclusive workplace benefits everyone. This Equality, Diversity and Inclusion Bundle equips you with the knowledge and skills to build a positive and respectful work environment. This Certificate in Equality, Diversity and Inclusion at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! This Equality, Diversity and Inclusion course bundle equips you with the knowledge and skills to create a more positive and productive work environment. Learn about human rights legislation and how to prevent discrimination. Develop your cultural awareness and communication skills to bridge cultural divides. Identify and challenge unconscious biases that can hold you and others back. Explore techniques for dealing with difficult people and maintaining confidentiality. With a single payment, you will gain access to Equality, Diversity and Inclusion course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Equality, Diversity and Inclusion Bundle Package includes: Main Course: Certificate in Equality & Diversity at QLS Level 3 10 Additional CPD Accredited Premium Courses related to Equality, Diversity and Inclusion: Course 01: Human Rights Course 02: Cross-Cultural Awareness Training Course 03: Unconscious Bias Training Course Course 04: Workplace Harassment Course 05: Workplace Confidentiality Course 06: Youth Work & Leadership Course 07: Dealing With Difficult People Training Course Course 08: Social Anxiety Therapy Course 09: Self Confidence & Self Esteem Course 10: Motivation Skills Enrol now in Equality, Diversity and Inclusion and enhance your professional profile, foster a more harmonious and productive work environment, and contribute positively to a more just and equitable society. Learning Outcomes of Equality, Diversity and Inclusion Course Define equality, diversity, and inclusion concepts for better comprehension Identify discrimination types, exploring their impact on equality, diversity and inclusion Understand the UK legal framework for fostering equality, diversity, and inclusion Develop strategies integrating equality, diversity, and inclusion into organisational practices Recognise and challenge unconscious bias, promoting equality, diversity and inclusion Implement effective practices for promoting equality, diversity, and inclusion. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Equality, Diversity and Inclusion Get a free student ID card with Equality, Diversity and Inclusion Training program (£10 postal charge will be applicable for international delivery) The Equality, Diversity and Inclusion is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Equality, Diversity and Inclusion course materials The Equality, Diversity and Inclusion comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Main Course: Certificate in Equality & Diversity at QLS Level 3 Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality & Diversity Legislation Module 03: Integrating Equality & Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality & Diversity Course 01: Human Rights Module 01: Basic Concept Of Freedom And Human Rights Module 02: Classification Of Human Rights Module 03: Women's And Children's Right Module 04: Various Aspects Of Freedom Module 05: Various International Human Rights Organisations Course 02: Cross-Cultural Awareness Training Module 01: Introduction To Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working With And Managing A Culturally Diverse Team =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Equality, Diversity and Inclusion course is ideal for you: Individuals interested in Equality, Diversity Inclusion issues HR professionals Managers and team leaders Public sector workers Educators Anyone looking to make a difference in their community Requirements No prior background or expertise is required to enrol in this Equality, Diversity and Inclusion course. Career path After completing this Equality, Diversity and Inclusion bundle, you are to start your career or begin the next phase of your career. Diversity and Inclusion Manager Human Rights Officer Equality and Diversity Advisor Social Inclusion Officer Diversity Trainer Community Development Worker Certificates Certificate in Equality & Diversity at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

In a world where diversity fuels innovation and success, this "Managing a Culturally Diverse Team" course is your passport to thriving in a global marketplace. From understanding cultural values to honing cross-cultural communication skills, this transformative journey empowers you with the knowledge to lead diverse teams with confidence, foster inclusivity, and unlock the full potential of multicultural collaboration. Learning Outcomes: Develop cross-cultural awareness to navigate diverse work environments effectively. Enhance cross-cultural communication skills to foster understanding and collaboration. Gain insights into corporate cross-cultural dynamics to drive organisational success. Acquire knowledge of cross-cultural design principles to create inclusive products and services. Cultivate cross-cultural competency to bridge cultural gaps and build strong relationships. Understand cultural values and their impact on team dynamics and decision-making. In today's interconnected world, cultural diversity has become a driving force behind successful organisations. Embrace the transformative power of the "Managing a Culturally Diverse Team" course as you embark on a captivating journey that unveils the intricacies of culture in the workplace. With a comprehensive curriculum that spans cross-cultural awareness, communication, and design, this course equips you with the essential skills to thrive in multicultural environments. Immerse yourself in a wealth of knowledge, understanding the subtle nuances of cultural values and their impact on team dynamics. Through practical insights, you'll gain the knowledge to lead with confidence, foster inclusivity, and harness the boundless opportunities that arise from embracing diversity. Enrol today and unlock the cultural intelligence that propels businesses towards unprecedented growth and success. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Managers and team leaders seeking to lead culturally diverse teams effectively. Human resources professionals responsible for fostering an inclusive work environment. Business professionals working in multicultural organisations or global markets. Individuals aspiring to enhance their cross-cultural competency for personal and professional growth. Career path Diversity and Inclusion Manager: £40,000 - £60,000 per year Global Team Leader: £50,000 - £80,000 per year Intercultural Communication Specialist: £35,000 - £50,000 per year Cross-Cultural Consultant: £45,000 - £70,000 per year International Project Manager: £55,000 - £90,000 per year Multicultural Program Coordinator: £30,000 - £45,000 per year

In today's digital age, media has an undeniable impact on our daily lives. That's why our Media Studies: Study the Influence of Media course is essential for anyone who wants to understand how media influences society. With six comprehensive modules, you'll explore everything from advertising and communication to visual media and globalisation. Gain invaluable insights to navigate the constantly evolving media landscape and stay ahead of the game. Enrol now and start your journey towards becoming a media expert. Learning Outcomes: Understand the fundamental concepts and theories of Media Studies. Analyse and evaluate the different forms of media and their influence on society. Gain insights into the world of advertising and its role in communication. Explore the significance of visual media, film, and cultural studies in shaping perceptions. Examine the relationship between media audiences and institutions. Develop a critical understanding of new media and its impact on globalisation. In an era dominated by media, understanding its influence is crucial. Dive into the captivating realm of Media Studies with our comprehensive course. Over six modules, you'll explore various facets of media and its impact on society. Delve into the world of advertising, communication, and visual media, uncovering their profound influence on cultural perceptions. Investigate the relationship between media audiences and institutions, gaining valuable insights into the dynamics at play. Furthermore, explore the transformative power of new media and its role in shaping the global landscape. This course provides a solid theoretical foundation to navigate the complexities of today's media-driven world. So don't wait time overthinking. Enrol in the course right now! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course will be especially helpful for: Professionals seeking a deeper understanding of media's influence on society. Students pursuing degrees in media-related fields. Individuals interested in cultural studies and visual media. Business owners and marketing professionals looking to enhance their understanding of advertising and communication strategies. Career path Media Analyst: £25,000 - £40,000 per year. Advertising Coordinator: £22,000 - £30,000 per year. Cultural Researcher: £26,000 - £45,000 per year. Public Relations Specialist: £25,000 - £45,000 per year. Digital Marketing Strategist: £30,000 - £50,000 per year. Media Consultant: £35,000 - £60,000 per year.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included