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Management of Value (MoV®) Foundation: Virtual In-House Training This interactive MoV® Foundation course provides a modular and case-study-driven approach to learning Management of Value (MoV). The core knowledge is structured and comprehensive; and well-rounded modules cover the methodology and various techniques. A case study is used to help appreciate the relevance of MoV in its practical application. What you will Learn Upon completion of an MoV course candidates should be able to discuss and explain: The main processes and techniques used within MoV and the reasons for using them How MoV may be applied at portfolio, program, project and operational levels The differences in applying MoV at different stages in a project and the expected outputs from a MoV Study at each stage The circumstances under which MoV should be used The concept of value and how value may be improved The main benefits arising from the use of MoV Approaches for implementing MoV How to respond to external and internal influences The principles of embedding MoV into an organization The key topics in document checklists, the toolbox, health check, organizational maturity and individual competence. Upon successful completion of this course, you will be able to: Organize and contribute constructively to a Management of Value (MoV) Study Demonstrate a knowledge of MoV principles, processes, approach and environment Analyse a company, program or project to establish its organizational value; includes identification and weighting of Value Drivers Pass the AXELOS MoV Foundation Examination Introduction to value management and MoV Value and Value Management Capabilities, Outcomes, Benefits and Disbenefits What is Value? What is Management of Value (MoV)? Why use MoV? Where use MoV? When MoV should be used? What using MoV involve? Selected MoV benefits Relationship with other AXELOS Global Best Practices and Models How MoV fits with other AXELOS Global Best Practice Guides MoV principles Align with organization's objectives Focus on functions and required outcomes Balance the variables to maximise value Apply throughout the investment decision Tailor MoV to suit the subject Learn from experience and improve Assign clear roles and responsibilities and build a supportive culture MoV processes Frame the programme or project Gather information Analyse information Process information Evaluate and select Develop Value Improving Proposals Implement and share outputs MoV techniques Function Analysis Function Analysis System Technique (FAST) Traditional (or classic) FAST Technical FAST Customer FAST Value Trees Measuring value Value profiling (a.k.a. value benchmarking) Simple multi-attribute rating technique (a.k.a. SMART) Value index Value metrics Value for money (VfM) ratio Value Engineering / Analysis Common techniques used in MoV Analysis of information Benchmarking Process Mapping Root Cause Analysis Discounted Cash Flow Analysis Generating Ideas Brainstorming Evaluation and option selection Option Selection Matrix Idea selection Allocation to Categories Idea Selection Matrix Weighting techniques Paired Comparisons Points Distribution Developing VIPs Developing Proposals Cost Benefit Analysis Building Decisions Implementing VIPs Implementation Plans Feedback Following up Tracking Benefits Approach to Implementation Generic approach to MoV implementation Plan the MoV activities Understand and articulate value Prioritize value Improve value Quantify value Monitor improvements in value Learn lessons Environmental factors Portfolio Considerations Programme considerations Project considerations Operational Considerations Embedding MoV into an organization Benefits of Embedding MoV into an organization MoV Policy MoV Policy Composition Embedding MoV into an organisation Key steps Suggested MoV Management Structure Overcoming barriers We do it anyway It takes up too much time We can't afford to make the changes What's in it for me? Don't fix it if it ain't broke Fixed returns on investment MoV products Briefing Meeting Agenda (A.1) Communications Checklist (A.2) Equipment list for an Effective Study/Workshop (A.3) Invitation to join the Study Team (A.4) Option Evaluation Matrix (A.5) Plan the Study (A.6) Recording Idea Selection (A.7) Reporting Study outputs (A.8) Scoping the Study (A.9) Study or Workshop Handbook (A.10) Value-Improvement Proposal Forms (A.11) Value Improvement Tracking Report (A.12) MoV toolbox MoV health check and maturity model P3M3 Maturity Model MoV Maturity Model (aligned with P3M3)

Overview This comprehensive course on Customer Service Training | Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Customer Service Training | Online Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 7 lectures • 00:38:00 total length •Introduction to Customer Service: 00:06:00 •Characteristics of Good Customer Service: 00:04:00 •Customer Relationship Management: 00:04:00 •Communicate with Customers: 00:06:00 •Handling Customer Complaints: 00:06:00 •Problem Solving Over Phone: 00:05:00 •Improving Customer Service: 00:07:00

***24 Hour Limited Time Flash Sale*** Understanding Sustainable Energy Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Understanding Sustainable Energy Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Understanding Sustainable Energy Course bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Understanding Sustainable Energy Course Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Understanding Sustainable Energy Course Career Bundle: Course 01: Understanding Sustainable Energy Course 02: Renewables Energy Consultant Course 03: Renewable Energy Systems Engineering Course 04: Solar Energy System - Hybrid Solar Energy Course 05: Carbon Literacy Knowledge Course Course 06: Oil and Gas Industry Course 07: Meteorology Course 08: Conservation Course 09: Environmental Engineering Course 10: Environmental Health Course 11: Environmental Law Course Course 12: Land Management Course Course 13: Wildlife Rescue and Rehabilitation Course Course 14: Medical Gases Course 15: Hydrogen Sulphide Training Course 16: Spill Management Training Course 17: Cleaning, Decontamination, and Waste Management Course 18: Diploma in Water Treatment Course Course 19: Process Improvement: How to Reduce Waste Course 20: COSHH Training Course 21: RIDDOR Training Course 22: LOLER Training Course 23: Forestry Course 24: Botany Course 25: Oceanography With Understanding Sustainable Energy Course, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Understanding Sustainable Energy Course today and take the first step towards achieving your goals and dreams. Why buy this Course? Free CPD Accredited Certificate upon completion of this bundle Course Get a free student ID card with the bundle Course Lifetime access to the Understanding Sustainable Energy Course materials Get instant access to this Understanding Sustainable Energy Course Learn Understanding Sustainable Energy Course from anywhere in the world 24/7 tutor support with the Understanding Sustainable Energy Course. Start your learning journey straightaway! Understanding Sustainable Energy Course premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Understanding Sustainable Energy Course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Understanding Sustainable Energy Course. After passing the Understanding Sustainable Energy Course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Understanding Sustainable Energy Course is ideal for: Students seeking mastery in the Understanding Sustainable Energy Course Professionals seeking to enhance their Understanding Sustainable Energy Course skills Individuals looking for an Understanding Sustainable Energy Course-related career. Anyone passionate about the Understanding Sustainable Energy Course Requirements This Understanding Sustainable Energy Course doesn't require prior experience and is suitable for diverse learners. Career path This Understanding Sustainable Energy Course bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

SAFe® Scrum Master: In-House Training Build your skills as a high-performing team member of an Agile Release Train (ART) and prepare to support the facilitation of team and program events when you become a SAFe® 5 Scrum Master (SSM). In this course, you'll gain an understanding of the role of Scrum Master in a SAFe® enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe® Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise and prepares you to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organization. What you will Learn To perform the role of a SAFe® Scrum Master, attendees should be able to: Describe Scrum in a SAFe® enterprise Facilitate Scrum events Facilitate effective Iteration execution Support effective Program Increment execution Support relentless improvement Coach Agile teams for maximum business results Support DevOps implementation Build a high-performing ART by becoming a servant leader and coach Develop an action plan to continue your learning journey Introducing Scrum in SAFe® Characterizing the role of the Scrum Master Experiencing Program Increment planning Facilitating Iteration execution Finishing the Program Increment Coaching the Agile team

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24 Hour Flash Deal **40-in-1 Professional Digital Marketing Diploma Mega Bundle** Professional Digital Marketing Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Professional Digital Marketing Diploma package online with Studyhub through our online learning platform. The Professional Digital Marketing Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Professional Digital Marketing Diploma course provides complete 360-degree training on Professional Digital Marketing Diploma. You'll get not one, not two, not three, but forty Professional Digital Marketing Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Professional Digital Marketing Diploma courses are yours for as long as you want them once you enrol in this course This Professional Digital Marketing Diploma Bundle consists the following career oriented courses: Course 01: Professional Digital Marketing Diploma Course 02: Learn to Drive Traffic into Sales through Digital Marketing Course 03: SEO - Search Engine Optimisation Course 04: Advanced Training on SEO & SMM Strategies Course 05: Content Marketing Certification Course 06: Content Writing Course 07: Certificate in SEO Content Writing Course 08: Social Media Marketing Course -The Step by Step Guide Course 09: Email Marketing Course Course 10: Sales and Marketing: Email Marketing Course 11: Unlocking the Power of Google Adwords for Digital Marketing Course 12: Google Ads Training Course 13: Facebook Marketing Course 14: Instagram Marketing Course 15: Affiliate Marketing Course 16: Linkedin Marketing Course 17: Youtube Marketing Course 18: Social Media Influencer Course 19: Youtube and Instagram Video Production Course 20: Make a Wordpress WooCommerce Amazon Affiliate Store Course 21: Build an Amazon Affiliate E-Commerce Store from Scratch Course 22: Affiliate Marketing Business Essentials Course 23: E-Commerce: Complete Guide to Income Mastery Course 24: Blogging Course 25: Determining Market Size for Your Product Course 26: Simple Copywriting Secrets: How to Write Killer Sales Copy Course 27: ChatGPT for Marketing Content and Productivity with AI Tools Course 28: Lead Generation and Attraction Marketing Training Course 29: Marketing Strategies for Business Course 30: Brand Branding Course 31: Telemarketing Course 32: Strategic Planning and Analysis for Marketing Course 33: Diploma in Sales and Strategic Marketing Certificate Course 34: Web Design for Beginners: Build Websites in HTML & CSS Course 35: Advanced Diploma in User Experience UI/UX Design Course 36: Data Analysis, Automating and Visualisation in Excel Course 37: Customer Relationship Management (CRM) Course 38: Complete Course for Podcasting Course 39: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 40: Digital Media & Interaction Design Diploma In this exclusive Professional Digital Marketing Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Professional Digital Marketing Diploma lessons One to one assistance from Professional Digital Marketing Diploma professionals if you need it Innovative exams to test your knowledge after the Professional Digital Marketing Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all forty Professional Digital Marketing Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Professional Digital Marketing Diploma certificate and transcript on the next working day Easily learn the Professional Digital Marketing Diploma skills and knowledge you want from the comfort of your home The Professional Digital Marketing Diploma course has been prepared by focusing largely on Professional Digital Marketing Diploma career readiness. It has been designed by our Professional Digital Marketing Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Professional Digital Marketing Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Professional Digital Marketing Diploma bundle course has been created with forty premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Professional Digital Marketing Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Professional Digital Marketing Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Professional Digital Marketing Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Professional Digital Marketing Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Professional Digital Marketing Diploma Interested to further enrol in Level 4 Diploma in Digital Marketing (HL) Digital Marketing Institute COB Certified Digital Marketing Manager Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. 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If you got a call from a TV producer asking you to appear on Newsnight, would you say ‘yes’? And if you did, could you make your argument in a way that captured the attention of the audience without being interrupted? Our media training courses are aimed at senior spokespeople and experts who give interviews on TV, radio or in print. We equip them with the skills and confidence to take control and give engaging, memorable and effective performances in which they deliver their key messages, no matter what the circumstances. Highly interactive and practical, each course includes a series of realistic print, radio and television exercises with experienced journalists. We provide immediate feedback following each interview, including techniques for improvement, advice about potential answers and the framing of key messages. While all our media training courses are bespoke, on a typical course we will cover: how the media operates how to prepare for interviews the differences between TV, radio and print interviews how to conduct different types of interview, such as pro-active, reactive, expert commentator and hostile (crisis communications) developing key messages which convey your views persuasively how to take control of an interview, stick to your own agenda and deliver key messages successfully use of language, body language, dress and delivery After the course, each delegate receives the Rough House Media Toolkit, including written feedback, recorded copies of their interview exercises, the Rough House Media Guide to Interviews and further supporting materials. We also provide a confidential assessment to the PR team of each delegate’s suitability for different types of interview. Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

The Level 3 Contract Management Course provides a comprehensive understanding of the intricacies of contract management in the modern world. With modules covering everything from the principles of English Contract Law to negotiation techniques and risk assessment, this course equips individuals with essential skills for navigating the complex landscape of contractual agreements. In an era where businesses thrive on partnerships and agreements, proficiency in contract management is invaluable. Learning this skill opens doors to a plethora of job opportunities in the UK, with positions such as Contract Manager, Procurement Officer, or Legal Advisor being in high demand. According to recent data, professionals with expertise in contract management earn competitive salaries, with average annual earnings ranging from £35,000 to £60,000 depending on experience and industry. Moreover, the advantages of acquiring this qualification extend beyond job prospects, as it enhances one's ability to mitigate risks, resolve disputes, and optimize supplier relationships. With the demand for contract management professionals steadily increasing by 10-15% annually, investing in this course promises a rewarding career path in a flourishing sector. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Contract Management Module 02: Contract Manager's Roles, Responsibilities & Career Opportunitiesv Module 03: Principles of English Contract Law Module 04: Classification of Contracts Module 05: Case Study on Contract Management Module 06: Contract Management Plan & Efficiency Module 07: Risks, Disputes & Supplier Relation In Contract Management Module 08: Negotiation, Variation & Changes in Contract Management Module 09: Contract Management Process Evaluation & KPI Module 10: Contract Review, Challenges and Future Learning Outcomes: Understand principles of English Contract Law and its application. Identify and classify various types of contracts effectively and efficiently. Analyze real-life case studies to apply contract management principles. Develop robust contract management plans to enhance organizational efficiency. Effectively manage risks, disputes, and supplier relations in contract management. Evaluate contract management processes using Key Performance Indicators (KPIs). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Contract Management Course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Level 3 Contract Management . Moreover, this course is ideal for: Professionals seeking to advance in contract management roles. Individuals aspiring to enhance their understanding of contract law. Those looking to improve contract negotiation and management skills. Graduates aiming to pursue careers in procurement and supply chain. Managers responsible for overseeing contract management processes. Requirements There are no requirements needed to enrol into this Level 3 Contract Management Course. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 3 Contract Management Course. Career path After finishing this Level 3 Contract Management Course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Contract Management are: Contract Manager - £35K to 60K/year Procurement Specialist - £30K to 50K/year. Legal Advisor (Contracts) - £40K to 70K/year. Supplier Relations Manager - £35K to 55K/year. Compliance Officer (Contracts) - £30K to 50K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Telecomms training course description A comprehensive tour of the telecommunications technologies and terminology currently in use, and under development. What will you learn List and describe components of the PSTN. Explain how calls are made over the PSTN Compare analog and digital transmission methods. Describe the technologies within the transport plane. Recognise the benefits of extra features available in today's telephone networks. Telecomms training course details Who will benefit: Anyone new to the Telecommunications industry. Prerequisites: None. Duration 2 days Telecomms training course contents Telephone network architecture Handsets, local loop, distribution points, Local exchanges, main telephone switches, PBXs. Making a call - some basics Telephone call components, how a telephone call works, accessing the local exchange, loop disconnect, DTMF, standards, E.164, PSTN routing, Intelligent Networks, Special Rate Services. Analogue vs Digital Voice characteristics, PSTN bandwidth, analogue signalling, Digital encoding, PCM and the 64k, ADPCM and other voice compression methods. PBXs PABX, Call processing, networking PBXs, PBX facilities, bandwidth, blocking probability and Erlangs, Erlang models, using Erlang tables. Transmission methods Two wire transmission, 64k circuits, Nx64, E1, 2 wire to 4 wire conversion, echo, echo suppression, echo cancellers, twisted pair, coax, fibre optic, power lines, satellite systems, microwave. Signalling Analogue signalling, loop start, earth calling, E&M, AC15. Digital signalling -CAS, robbed bits and E1 slot 16 signalling. Digital signalling CCS, Q.931, SS7, Q.SIG, DPNSS, DASS2. Transport planes PDH, PDH issues, SDH, SDH architecture, SDH standards, SDH bit rates, SDH mulitplexors, DWDM. Networks Circuit Switched Networks, TDM, Packet Switched Networks, Frame Relay, Message Switching, Circuit Switching, STDM, Cell Switching, ATM, ATM cells, ATM traffic parameters, ATM QoS, MPLS. Other network access Modems, modulation, speeds, ISDN, BRI, PRI, xDSL, SDSL, ADSL. Other Services Centrex, VPNs, FeatureNet, CTI, Call Processing Systems, Voice Mail, Automated Attendant Systems, Interactive Voice Response, Call Management Systems, Call Conferencing, Star Services. Mobile communications 3 types of wireless telephone, mobile generations, base stations, cells, GSM, GPRS, 3G, UMTS, WCDMA, 4G, LTE. VoIP overview What is VoIP, VoIP benefits, What is IP? The IP header, Packetising voice, VoIP addressing, H.323, SIP, RTP. Bandwidth requirements.

SAFe® DevOps: In-House Training This course provides a comprehensive overview for understanding the DevOps skills needed to accelerate time-to-market by improving the flow of value through the Continuous Delivery Pipeline. You will map the current value stream through the delivery pipeline from idea to cash and identify practices that will eliminate bottlenecks to flow. The course will build an understanding of the complete flow of value from Continuous Exploration to Continuous Integration, Continuous Deployment, and Release on Demand. What you will Learn After attending the class, attendees should be able to: Explain how DevOps enables strategic business objectives Apply a CALMR approach to DevOps to avoid automating broken processes Understand how successful DevOps requires continuous exploration, continuous integration, continuous deployment, and the ability to release to end users on demand Incorporate continuous testing and continuous security into the delivery pipeline Use value-stream mapping to measure flow and identify bottlenecks in the end-to-end delivery process Select DevOps skills and tools strategically for the fastest, most compelling results Prioritize DevOps solutions and investments for the greatest economic benefit Design and implement a multi-phased DevOps transformation plan tailored to their organization Work with all roles and levels in the organization to continually optimize the value stream Introducing DevOps Mapping your Continuous Delivery Pipeline Gaining alignment with Continuous Exploration Building quality with Continuous Integration Reducing time-to-market with Continuous Deployment Delivering Business Value with Release on Demand Taking action