Toyota Kata - What is it. Where Might it Fit. and Why? Future solutions are getting less and less likely to be ones we've used before. And even if we can draw on 'experience', it may represent the lowest form of innovation which may not be good enough; we are limiting ourselves to only what we know now.Agile is about mindset, not about process. Mindset can support agile behaviors or can hinder them. Improvement exercises involve multiple people or groups working on different parts of the puzzle; how they understand customer needs and how they collaborate to create a cohesive whole can greatly influence success. So the most important question becomes, 'How might we develop an Agile mindset?'The connection between Agile and Toyota Kata is intriguing. When you look into why, it's actually quite plain and simple. Further, when you have an understanding of Toyota Kata, how it came about and why, then its potential value to those adopting Agile shines through even more so. You will recognize the potential of the 2 unintentionally hidden managerial routines at Toyota from which 'Toyota Kata' was born."One of the best, compact introductions to Toyota Kata that I've seen!" (Quote by Mike Rother, author of 'Toyota Kata', following a presentation by Oscar in Austin TX in Feb 2020.) In this session you will: See the connection between Agile and Toyota Kata and their common ancestry See why the most success in the future will come to those who can rapidly adapt and innovate Understand that a concept or model alone generally won't change behaviors (and why), but a practice routine will Understand the 2 'Kata' patterns and get a feel for how you can start your application of them, one in particular
Toyota Kata - What is it. Where Might it Fit. and Why? Future solutions are getting less and less likely to be ones we've used before. And even if we can draw on 'experience', it may represent the lowest form of innovation which may not be good enough; we are limiting ourselves to only what we know now.Agile is about mindset, not about process. Mindset can support agile behaviors or can hinder them. Improvement exercises involve multiple people or groups working on different parts of the puzzle; how they understand customer needs and how they collaborate to create a cohesive whole can greatly influence success. So the most important question becomes, 'How might we develop an Agile mindset?'The connection between Agile and Toyota Kata is intriguing. When you look into why, it's actually quite plain and simple. Further, when you have an understanding of Toyota Kata, how it came about and why, then its potential value to those adopting Agile shines through even more so. You will recognize the potential of the 2 unintentionally hidden managerial routines at Toyota from which 'Toyota Kata' was born."One of the best, compact introductions to Toyota Kata that I've seen!" (Quote by Mike Rother, author of 'Toyota Kata', following a presentation by Oscar in Austin TX in Feb 2020.) In this session you will: See the connection between Agile and Toyota Kata and their common ancestry See why the most success in the future will come to those who can rapidly adapt and innovate Understand that a concept or model alone generally won't change behaviors (and why), but a practice routine will Understand the 2 'Kata' patterns and get a feel for how you can start your application of them, one in particular
Duration 3 Days 18 CPD hours This course is intended for Authors Overview Please refer to course overview This course provides authors with an introduction to build reports using Cognos Analytics. Techniques to enhance, customize, and manage reports will be explored. Activities will illustrate and reinforce key concepts during this learning opportunity. What is IBM Cognos Analytics - Reporting The Welcome page Consume report content Interactive filtering Working with reports Dimensionally modeled relational dataUse personal data sources and data modules Upload personal data Upload custom images Using navigation paths in a data module Examine list reports Group data Format columns Include headers and footers Aggregate fact data Identify differences in aggregation Multiple facts and repeated information Use shared dimensions to create multi-fact queries Present repeated information Add repeated information to reports Create a mailing list report Create crosstab reports Add measures to a crosstab Data sources for a crosstab Create complex crosstab reports Add items as peers Create crosstab nodes and crosstab members Work with crosstab data Format, sort, and aggregate a crosstab Create discontinuous crosstab reportsCreate visualization reports Visualization categories Customize visualizations Client side visualizations Enhanced map visualizations Focus reports using filters Create filters to narrow the focus Use advanced detail filters Apply a filter with aggregation Use summary filters Focus reports using prompts Examine parameters and prompts Create a parameter for a report item Add a prompt page Add a prompt item to a report Identify a prompt type Create a cascading prompt Use calculations What are calculations Add Date and Time functions Add string functions Display prompt selections in report titles Customize reports with conditional formatting Three steps for conditional formatting Create a variable Assign the variable to a report object Format based on the conditional value Conditionally render report objects Drill-through definitions Navigate to related data Enhance report layout View the structure of a report Use Guided report layout Force page breaks Create horizontal pagination Modify the report structure Format objects across reports Use additional report-building techniques Enhance a report design Add objects to reports Convert a list to a crosstab Explore reuse Additional course details: Nexus Humans B6258 IBM Cognos Analytics - Author Reports Fundamentals V11.1.x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6258 IBM Cognos Analytics - Author Reports Fundamentals V11.1.x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Workspace ONE administrators, account managers, solutions architects, solutions engineers, sales engineers, technical support engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Summarize the basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway⢠platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist⢠In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of VMware Workspace ONE© UEM. Troubleshooting is the backbone of service maintenance and management. To effectively troubleshoot product issues, administrators must understand how product services communicate and function. This in turn helps optimize service and software health management. Course Introduction Introductions and course logistics Course objectives Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common group management and assignment-related issues Outline common issues for Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain VMware Workspace ONE© Access? integration and VMware Workspace ONE© Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Understand how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Applications Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway And Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify and resolve common issues for Content Gateway on Unified Access Gateway Summarize troubleshooting techniques for VMware Workspace ONE© Tunnel? on Unified Access Gateway Email Troubleshooting Review different email architecture and workflows Summarize common errors associated with email profiles Identify tools and resources for email troubleshooting Discuss troubleshooting techniques for VMware AirWatch© Secure Email Gateway? on Unified Access Gateway Outline PowerShell integration issues and techniques to address them Additional Troubleshooting Tools Describe how the Self-Service Portal helps administrators and empowers end-users to resolve issues Understand how Workspace ONE Assist can help endpoint troubleshooting
Duration 5 Days 30 CPD hours This course is intended for Cloud architects, systems engineers, datacenter administrators, and cloud administrators with experience in managed services or managing a service provider environment. Overview By the end of the course, you should be able to meet the following objectives: Understanding NSX-T Data Center and VMware Cloud Director fundamentals List the various NSX-T Data Center components List the use cases and topologies of VMware Cloud Director networks Discuss the VMware Cloud Director provider networking configurations Discuss the VMware Cloud Director tenant networking configurations Discuss NSX Advanced Load Balancer and its components Discuss NSX Advanced Load Balancer configuration and integration with VMware Cloud Director Enable a layer 2 stretched network that spans across multiple VMware Cloud organization VDCs Showcase the importance of the VMware Cloud Director migration tool and its functionality Manage resources from the VMWare Cloud Director console and use VMware vRealize Operations Manager⢠In this five-day course, you focus on designing, integrating, configuring, and managing VMware Cloud Director? 10.x with VMware NSX-T© Data Center and VMware NSX© Advanced Load Balancer?. You learn about creating Network Pools and Edge Cluster management. You also learn about creating and managing an external network and creating and managing the organization of VDC, vApp, and data center group networks. Course Introduction Introductions and course logistics Course objectives VMware Cloud Director Data Center Fundamentals Explain NSX-T Data Center and its architecture Discuss various NSX-T Data Center components Describe NSX-T Data Center objects and their creation methods List the various requirement and maximum configuration details Explain NSX-T Data Center and its architecture Discuss various NSX-T Data Center components Describe NSX-T Data Center objects and their creation methods Explain VMware Cloud Director and its architecture List the various requirement and maximum configuration details Discuss VMware Cloud Director pre-requisites and deployment Discuss the use cases and features of VMware Cloud Director List the various requirement and maximum configuration details Discuss the design best practices Provider Configuration Discuss the integration of VMware vCenter Server© with VMware Cloud Director Discuss the integration of NSX-T Data Center with VMware Cloud Director Explain the provider side networking concepts and features Tenant Configuration Discuss the various types of organization VDC networks that can be created using NSX-T Data Center Explain the edge services available under each type of Organization VDC networks Explain what vApp network is Discuss various types of vApp networks Cross VDC networking with NSX-T Explain data center groups Configure cross-VDC networking and L2 stretched networks Configure a distributed firewall for a Data Center Group NSX Advanced Load Balancer Describe the NSX Advanced Load Balancer components and main functions Explain the NSX Advanced Load Balancer key features and benefits Understand and apply a Global Server Load Balancing design framework VMware NSX Migration for VMware Cloud Director Understand the main usage and purpose of the NSX migration for VMware Cloud Director List the supported topology and compatibility matrix List the supported features Understand the environmental prerequisites and how to prepare the edge cluster for bridging Know the logs and error handling exceptions Monitoring VMware Cloud Director Networking Discuss the methods to manage and monitor networking objects from VMware Cloud Director portals Understand the vRealize Operations Manager and vRealize Operations Manager Tenant App overview Discuss how to monitor VMware Cloud Director networking objects using vRealize Operations Manager and vRealize Operations Manager Tenant App Create views and reports Describe the use of vCloud Usage Meter with VMware Cloud Director
The aim of this programme is to provide current / prospective senior project managers with an in-depth review of the role and importance of project management in the organisation. It focuses on the strategic role of the project manager and aims to draw out the full scope of the role and how it impacts on project performance. The five key objectives of this programme are to enable the participants to: Identify the characteristics and attributes needed by project managers in ensuring the organisation is recognised as an industry leader in delivering successful projects Understand the full scope and impact of the project manager / leader's role in managing projects or programmes to maximise benefit to the business Define the hallmarks and skills required to manage significant business projects or project portfolios Develop an understanding of the skills required and their impact on the project through case study work and syndicate exercises Benefit from an effective forum for exchanging experience and fostering a sense of team spirit and mutual support between senior project managers DAY ONE 1 Introduction (Course sponsor) A vision of future opportunities and challenges The impact of project managers / leaders on future success 2 The determinants of success The contractor's perspective The client's perspective Success and failure: factors that determine the project outcome The impact of the project manager 3 Case study: Project Giotto How successful was this project? What were the primary factors that influenced the outcome? How relevant are these factors to current projects? Feedback and review 4 Project team exercise A practical exercise demonstrating the role of the project manager in managing the interfaces between the client, the project team and suppliers Review - what skills are required to be a 'world class' project manager? 5 The role of the Project Manager The role and skills of the 'world class' project manager The three key dimensions of effective project leadershipManaging influential stakeholdersManaging project performanceManaging the project team Project leadership skills appraisal (individual review) DAY TWO 6 Managing influential stakeholders Project management and the art of leadership Who are the influential stakeholders and how do they affect the project? What we need to do / not do, to build successful working relationships 7 Case study: Understanding the customer What are the likely problems the project manager will encounter? What should the project manager do to ensure an effective partnership? 8 Managing project performance Issues affecting commercial performance Joining up the project life-cycle: getting performance from inception to closure The roles of project manager, line manager and project sponsor 9 Project team exercise: Making the promise / delivering the promise An exercise demonstrating the commercial and team leadership skills needed by the project manager Review - what must the project manager do to optimise project performance? 10 Managing multi-functional project teams The challenges of building effective, multi-functional project teams Co-ordinating work across functional and organisational boundaries Maintaining strategic focus and balancing priorities 11 Making it happen Individual action planning Syndicate discussion 12 Course review and transfer planning (Course sponsor present) What will we do differently? How will we make it happen? Conclusion
This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans