8786 Courses delivered Online

Microsoft Exchange training course description A hands on course focusing on the day to day running of Microsoft Exchange. The course is designed for those with a sound understanding of how Exchange forwards emails and concentrates on important issues such as monitoring, backups and restores. This course can be delivered on any version of Microsoft exchange and tailored as required. What will you learn Install MS Exchange Create, configure and manage user mailboxes. Configure and administer MS Exchange. Backup and restore MS Exchange. Microsoft Exchange training course details Who will benefit: Anyone working with MS Exchange. Prerequisites: Total SMTP and email for engineers Duration 3 days Microsoft Exchange training course contents Review of mail basics Basic routing & Client/Server, Mail flow & protocols, Mail server technology. Exchange features MAPI, Database, The Exchange organisation, Active Directory consideration. Installing Understanding server roles, Planning for Exchange, Preparing Active Directory, Preparing the host server, Installing Exchange. Introduction to Exchange management tools Exchange Management shell, Exchange Management console. Administration Configuring SMTP domains, Send connectors, Receive connectors, Setting up & managing user mailboxes, Setting up resource mailboxes, Mail enabled groups, Address lists. Troubleshooting Security & troubleshooting wizards, Windows platform tools, External/Internet tools.

Microsoft security training course description A hands on training course focusing on security in the Microsoft environment. The course progresses from patch management onto the use of Microsoft security tools. Then server, desktop and network security are studied in the Microsoft environment. What will you learn Use Microsoft security tools. Secure Microsoft servers. Secure Microsoft desktops. Secure Microsoft networks. Microsoft security training course details Who will benefit: Technical server support staff. Technical desktop support staff. Technical network staff. Technical security staff. Prerequisites: Supporting Windows server 2016 Networking Microsoft systems. Duration 3 days Microsoft security training course contents Introduction Security threats, Microsoft defaults, admin accounts, security patches, patch management, patch tools. Hands on: Studying Microsoft defaults, applying security patches. Microsoft security tools Microsoft updates, WSUS, Inventory tool, baseline security analyser, URLscan, EventCombMT, Cipher security tool, Port reporter, PortQry. Tools hackers use. Hands on: Using Microsoft security tools. Server security Checklists, core server security, AD, Member server security, Domain controller security, Specific roles. Hands on Hardening Microsoft servers, security templates. Active Directory Admin authority in AD, group policy, trust and authentication. Desktop security Checklists, core client security, anti virus software, anti spyware software, firewalls, securing clients with AD, securing clients with group policy, software restriction policies. Hands on Securing Microsoft desktops. Network security Checklist, IP security, VPNs, PKI, certificate authorities, RAS, RRAS, IAS. Hands on: VPN configuration, IAS configuration. Monitoring Auditing, authorisation and logons, tracking, system monitoring, detecting attacks. Hands on: Monitoring Microsoft systems. Summary Microsoft security response centre, security advisories.

Application delivery training course description A concise hands on course covering section 1 of the F5 networks AD fundamentals exam. The course focuses on the technology and not any one manufacturers product. This will enable delegates to work with devices from any manufacturer. Practical hands on with Cisco and Microsoft systems follow the major sessions to reinforce the theory. What will you learn Explain, compare and contrast the OSI layers. Explain protocols and technologies specific to the data link layer. Explain protocols and apply technologies specific to the network layer. Explain the features and functionality of protocols and technologies specific to the Transport layer. Explain the features and functionality of protocols and technologies specific to the Application layer Application delivery training course details Who will benefit: Anyone taking the F5 networks AD fundamentals exam. Technical staff working in Application delivery. Prerequisites: None. Duration 3 days Application delivery training course contents What is TCP/IP? Protocols, services. The Internet, RFCs, The OSI 7 layer model. Layer 1 cables. Ping and addressing Host configuration of IP addresses, subnet masks, default gateways, ipconfig, ping. Hands on Configuring TCP/IP, ping. Ethernet and the data link layer 802.3, evolution, choosing cables, topologies, CSMA/CD, hubs, NICs, MAC addresses. Hands on Analysing MAC addresses. IP and Ethernet Relationship. Hands on ARP. What is a switch? Switches connect multiple devices, switches versus hubs, simultaneous conversations, switches work at layer 2, the forwarding database, how the forwarding database is built, broadcast and collision domains. Hands on Difference between hubs and switches. Link aggregation Loops, broadcast storms, STP, Architectures, modes, link aggregation, load sharing, resilience. Hands on fail over times. VLANs Virtual versus physical LANs, Why have VLANs? Broadcast domains. Hands on VLANs effect on traffic. IP IP datagram format, ICMP datagram format. Hands on Analysing IP and ICMP packets. IP addressing Format of addresses, registering, dotted decimal notation, choosing addresses, DHCP. Hands on impact of addressing errors. Routing What is a router? Reason for routing, network addressing, default gateways, how routing works, routing and addresses, routing tables, traceroute. Hands on Using a routed network. Routing protocols IGPs, EGPs, RIP & OSPF. Hands on Configuring routers for RIP and OSPF. Subnetting When to subnet, subnet masks, working with subnetting, CIDR notation. Hands on Changing the routed network to use subnetting. The transport layer UDP, Ports, TCP, acknowledgements, sliding windows. Hands on Analysing packets. Applications Clients, servers, web, Email SMTP, resource sharing, IM, VoIP, Video over IP, terminal emulation, FTP. Hands on FTP, SIP. Web pages URLs, DNS, names to IP addresses. HTTP, versions and status codes. Keepalives, cookies. Hands on Analysing HTTP headers.

About this training course Artificial lift systems are an important part of production operations for the entire lifecycle of an asset. Often, oil and gas wells require artificial lift for most of the life cycle. This 5-day training course offers a thorough treatment of artificial lift techniques including design and operation for production optimization. With the increasing need to optimize dynamic production in highly constrained cost environments, opportunities and issues related to real-time measurements and optimization techniques needs to be discussed and understood. Artificial lift selection and life cycle analysis are covered. These concepts are discussed and reinforced using case studies, quizzing tools, and exercises with software. Participants solve examples and class problems throughout the course. Animations and videos reinforce the concepts under discussion. Understanding of these important production concepts is a must have to exploit the existing assets profitably. Unique Features: Hands-on usage of SNAP Software to solve gas-lift exercises Discussion on digital oil field Machine learning applications in gas-lift optimization Training Objectives After the completion of this training course, participants will be able to: Understand the basics and advanced concepts of each form of artificial lift systems including application envelope, relative strengths, and weaknesses Easily recognize the different components from downhole to the surface and their basic structural and operational features Design and analyze different components using appropriate software tools Understand challenges facing artificial lift applications and the mitigation of these challenges during selection, design, and operation Learn about the role of digital oilfield tools and techniques and their applications in artificial lift and production optimization Learn about use cases of Machine learning and artificial intelligence in the artificial lift Target Audience This training course is suitable and will greatly benefit the following specific groups: Production, reservoir, completion, drilling and facilities engineers, analysts, and operators Anyone interested in learning about selection, design, analysis and optimum operation of artificial lift and related production systems will benefit from this course. Course Level Intermediate Advanced Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 5 days in total (35 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 20. This course is also available through our Virtual Instructor Led Training (VILT) format. Prerequisites: Understanding of petroleum production concepts. Each participant needs a laptop/PC for solving class examples using software to be provided during class. Laptop/PC needs to have a current Windows operating system and at least 500 MB free disk space. Participants should have administrator rights to install software. Trainer Your expert course leader has over 35 years' work-experience in multiphase flow, artificial lift, real-time production optimization and software development/management. His current work is focused on a variety of use cases like failure prediction, virtual flow rate determination, wellhead integrity surveillance, corrosion, equipment maintenance, DTS/DAS interpretation. He has worked for national oil companies, majors, independents, and service providers globally. He has multiple patents and has delivered a multitude of industry presentations. Twice selected as an SPE distinguished lecturer, he also volunteers on SPE committees. He holds a Bachelor's and Master's in chemical engineering from the Gujarat University and IIT-Kanpur, India; and a Ph.D. in Petroleum Engineering from the University of Tulsa, USA. Highlighted Work Experience: At Weatherford, consulted with clients as well as directed teams on digital oilfield solutions including LOWIS - a solution that was underneath the production operations of Chevron and Occidental Petroleum across the globe. Worked with and consulted on equipment's like field controllers, VSDs, downhole permanent gauges, multiphase flow meters, fibre optics-based measurements. Shepherded an enterprise-class solution that is being deployed at a major oil and gas producer for production management including artificial lift optimization using real time data and deep-learning data analytics. Developed a workshop on digital oilfield approaches for production engineers. Patents: Principal inventor: 'Smarter Slug Flow Conditioning and Control' Co-inventor: 'Technique for Production Enhancement with Downhole Monitoring of Artificially Lifted Wells' Co-inventor: 'Wellbore real-time monitoring and analysis of fracture contribution' Worldwide Experience in Training / Seminar / Workshop Deliveries: Besides delivering several SPE webinars, ALRDC and SPE trainings globally, he has taught artificial lift at Texas Tech, Missouri S&T, Louisiana State, U of Southern California, and U of Houston. He has conducted seminars, bespoke trainings / workshops globally for practicing professionals: Companies: Basra Oil Company, ConocoPhillips, Chevron, EcoPetrol, Equinor, KOC, ONGC, LukOil, PDO, PDVSA, PEMEX, Petronas, Repsol, , Saudi Aramco, Shell, Sonatrech, QP, Tatneft, YPF, and others. Countries: USA, Algeria, Argentina, Bahrain, Brazil, Canada, China, Croatia, Congo, Ghana, India, Indonesia, Iraq, Kazakhstan, Kenya, Kuwait, Libya, Malaysia, Oman, Mexico, Norway, Qatar, Romania, Russia, Serbia, Saudi Arabia, S Korea, Tanzania, Thailand, Tunisia, Turkmenistan, UAE, Ukraine, Uzbekistan, Venezuela. Virtual training provided for PetroEdge, ALRDC, School of Mines, Repsol, UEP-Pakistan, and others since pandemic. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Are you passionate about creating breathtaking floral designs that leave lasting impressions? Do you dream of transforming ordinary spaces into extraordinary experiences with the beauty of flowers? Our Events Floral Arrangement & Design course is the perfect opportunity to turn your floral aspirations into reality! Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Events Floral Arrangement & Design course, learners will explore the fundamentals of design, including essential elements and principles. They will gain hands-on experience in creating a variety of floral arrangements, starting from basic techniques and progressing to more advanced designs. The course covers a range of styles and themes, ensuring students can craft beautiful and unique arrangements for different occasions. Special focus is given to wedding floristry, teaching how to design elegant bouquets and decorations tailored for weddings. Additionally, the course includes training on creating respectful and tasteful funeral flower arrangements. Throughout, students will develop their creativity, learn to use different flowers and materials effectively, and master the skills needed for professional floral design. This comprehensive course equips learners with the knowledge and practical expertise to excel in the floral arrangement industry. Course Curriculum Module 01: Elements and Principles of Design part 1 Module 02: Elements and Principles of Design part 2 Module 03: How to Make Floral Arrangements- part 1 Module 04: How to Make Floral Arrangements- part 2 Module 05: Beautiful Floral Designs part 1 Module 06: Beautiful Floral Designs part 2 Module 07: Wedding Floristry- part 1 Module 08: Wedding Floristry- part 2 Module 09: Making Funeral Flower Arrangements Learning Outcomes Master the foundational elements and principles of floral design. Create stunning floral arrangements with expert techniques and tools. Design beautiful, impactful floral displays for various events. Develop exquisite floral arrangements tailored for weddings. Craft meaningful and elegant funeral flower arrangements. Integrate advanced floral design principles into your creative process. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring florists seeking design knowledge. Event planners enhancing their floral skills. Hobbyists passionate about floral arrangement. Wedding coordinators specializing in floristry. Funeral directors offering personalised flower arrangements. Career path Event Florist Wedding Florist Floral Designer Funeral Florist Floral Design Instructor Floral Shop Owner Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Step into a world where precision meets passion. Our comprehensive training programme is meticulously designed to transform you into a key player in the dental field. Delve into the intricacies of dental instruments, office management, and the essential terminology that shapes the industry. Learn to navigate the complexities of treatment planning, ensuring each patient receives the highest level of care. Our curriculum encompasses everything from the general handling of dental materials to the critical aspects of infection control and instrument sterilisation, ensuring you are prepared for every scenario that comes your way. Key Features: CPD Certified Developed by Specialist Lifetime Access Experience the art and science of dental radiology, paediatric care, and the standards that define excellence in the UK. With a keen focus on safety and precision, you'll gain invaluable insights into the day-to-day operations of a dental practice. This training will empower you with the knowledge and confidence to excel in a dynamic and rewarding environment. Join us and embark on a journey that promises to elevate your understanding and capabilities, setting the foundation for a fulfilling career in dental care. Course Curriculum Module 01: Introduction to Dental Assisting Module 02: General Dentistry Instruments Module 03: Dental Office Management Module 04: Oral Diagnosis, Treatment Planning and Dental Terminology Module 05: General Handling and Safety of Dental Materials in the Dental Office Module 06: Infection Control and Instruments Module 07: Dental Radiology Module 08: Paediatric Dentistry Module 09: The Professional Dental Assistant Module 10: Standards of Dental Practice in the UK Learning Outcomes: Understand the roles and responsibilities of a dental assistant. Identify and use general dentistry instruments effectively. Manage dental office operations and administrative tasks proficiently. Comprehend oral diagnosis, treatment planning, and dental terminology. Safely handle dental materials in various clinical scenarios. Implement infection control protocols and utilise dental instruments appropriately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring dental assistants in the UK. Individuals interested in dental office management. Those seeking knowledge in dental radiology. Individuals passionate about paediatric dentistry. Anyone aiming to meet UK dental practice standards. Career path Dental Assistant Dental Office Manager Paediatric Dental Assistant Dental Radiology Technician Infection Control Coordinator Dental Materials Handler Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the keys to securing your legacy and navigating the intricacies of estate planning with our comprehensive course. Designed for anyone eager to master the art of managing wills and probate, our curriculum offers an unparalleled journey through every vital aspect of the field. From the essential principles of crafting a will to understanding the nuances of intestacy, our course delivers profound insights with clarity and precision. Dive into the complexities of trusts, learn the procedures for obtaining probate, and gain the knowledge needed to rectify any errors in a will. Our expertly curated content ensures that you are well-equipped to handle all aspects of estate and probate law, demystifying even the most challenging concepts. Key Features: CPD Certified Developed by Specialist Lifetime Access Whether you're preparing to manage your estate, assist others with theirs, or simply looking to enhance your understanding of this crucial area, our course provides the guidance you need. Delve into the critical processes such as revoking wills and leveraging the power of attorney, all explained in a clear and engaging manner. With a focus on practical application, this course empowers you to make informed decisions, ensuring that your expertise in wills and probate law is both comprehensive and actionable. Enrol today and embark on a journey that will transform your approach to estate planning and probate administration. Course Curriculum Module 01: An Introduction To Estate And Wills Module 02: Making A Will Module 03: Trusts And Dispositions Module 04: Intestacy Module 05: Probate Module 06: Correcting Errors In A Will Module 07: Revocation Of Wills Module 08: Power Of Attorney Learning Outcomes: Understand the fundamentals of estate management and will creation. Learn the process and legal requirements for making a valid will. Explore trusts and their role in estate planning and dispositions. Comprehend the rules of intestacy and their implications. Gain insights into the probate process and its legal aspects. Learn how to correct errors and revoke wills effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals planning their estate and writing a will. Legal professionals specialising in wills and probate. Executors of estates seeking legal knowledge. Family members managing intestate estates. Those interested in trusts and estate planning. Career path Estate Planner Probate Lawyer Trust Administrator Legal Consultant in Wills Probate Court Officer Will Writer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the essentials of material management with our comprehensive course. Explore key modules including forecasting, inventory management, material requirements planning, and purchasing and supply chain management. Gain practical insights into materials handling and effective stores management. Designed for professionals and students alike, this course equips you with the skills to efficiently manage materials and streamline supply chain operations. Join us and enhance your expertise in material management. Key Features: CPD Certified Developed by Specialist Lifetime Access Through this programme, students study key components of efficient material management. They start by comprehending the basics, such as the significance of demand forecasting and effective inventory planning and management techniques. They go into detail on material requirements planning, which is an essential ability to guarantee that the appropriate materials are accessible when needed. In order to educate students on how to strategically buy materials and efficiently manage the complete supply chain, purchasing and supply chain management are addressed. The training also covers material handling procedures, with a focus on secure and effective ways to move and store things. In order to maximise accessibility and inventory management, learners ultimately get insights into store administration and control, including how to arrange and supervise material storage. All things considered, this curriculum gives students the real-world information and abilities needed for efficient material management in a variety of businesses. Course Curriculum: Module 01: Introduction to Material Management Module 02: Forecasting Module 03: Inventory Management, Planning and Control Module 04: Material Requirements Planning Module 05: Purchasing and Supply Chain Management Module 06: Materials Handling Module 07: Stores Management and Control Learning Outcomes Understand principles of material management and its importance in industries. Apply forecasting techniques to predict material demand accurately. Implement strategies for effective inventory planning and control procedures. Utilise material requirements planning (MRP) to optimise production processes. Analyse purchasing strategies and their impact on supply chain efficiency. Evaluate methods for efficient material handling and storage management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking knowledge in logistics and supply chain management. Students pursuing careers in operations or industrial management. Individuals interested in enhancing their understanding of inventory control. Career path Warehouse Manager Procurement Officer Inventory Controller Logistics Coordinator Supply Chain Analyst Materials Planner Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock opportunities in teaching English to speakers of other languages with our TESOL Training Diploma. Gain practical skills and theoretical knowledge to excel in ESL/EFL classrooms worldwide. Enroll now to become a certified TESOL instructor and make a meaningful impact on students' language learning journeys.

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00