This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans
The aim of this course is to expose the commercial context within which technical work is carried out. It is to allow technical staff to understand how they fit into a larger picture, why they may be asked to undertake tasks that may not appear to be technical and the impact their interactions have within the commercial context. The scope of the programme includes: The course emphasises the collaborative nature of delivery and the need to offer value to customers. The principal training objectives for this programme are to help participants: Understand why technical roles are broader than we might assume Appreciate the importance of, and the need to support, sales Value the idea of 'Good Enough' Recognise what can affect profitability Realise the future needs protecting 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 That's not my job! How we see our own role in work How other people see our role Stakeholders: who are they and why do they matter? The organisational backdrop What is my role really? 3 Sales and marketing Where does the money come from? Where do we find customers? The sales process One-off sales versus repeat business Customer/supplier relationships What something costs versus what the customer will pay The value chain 4 Estimating Purpose of estimates The problem with precision Five estimating techniques 5 Change control Can you just do this for me? When being helpful leads to bankruptcy How to deal with change requests 6 Risk management Risk in projects Risk in operations Categories of risk 7 The value of intellectual property Issues with sharing information Commercial in confidence Non-disclosure agreements 8 Course review and action planning (Course sponsor present) Identify actions to be implemented individually What actions should be implemented to improve working with non-technical people? Conclusion
Duration 4 Days 24 CPD hours This course is intended for This intermediate course is designed for technical support personnel who implement, operate, and perform day-to-day administration of IBM MQ V8 on z/OS. Overview Describe message-oriented middleware and the capabilities it must provideIdentify the key components of IBM MQ for z/OSSummarize the responsibilities of the IBM MQ administratorConfigure IBM MQ IBM V8 for z/OSEnable IBM MQ for z/OS eight-byte RBA and buffers above 2 GBDemonstrate how to create and change queues and place and retrieve messages from a queueDefine and demonstrate how to set up and work with distributed queuingDifferentiate between an IBM MQ queue manager and an IBM MQ clientDescribe and demonstrate how to set up an IBM MQ clusterContrast point-to-point and publish/subscribe messaging stylesDescribe shared queues and queue sharing groupsSummarize IBM MQ for z/OS recovery and restart activitiesDemonstrate how to use IBM MQ events for monitoringSummarize performance considerationsDescribe security considerations for IBM MQ for z/OSDescribe and implement connection authentication and channel authorizationIdentify correct problem determination techniques for IBM MQ for z/OSSummarize basic use and configuration of IBM MQ Managed File TransferDescribe IBM MQ support for CICS and IMS interfaces This course provides the skills that are necessary to configure and manage an IBM MQ V8 queue manager on z/OS. Through lectures and hands-on lab exercises, students learn how to install, customize, operate, and administer IBM MQ V8. Course Outline Course introduction IBM MQ review IBM MQ architecture, installation, and configuration Exercise: Configuring an IBM MQ for z/OS queue manager IBM MQ for z/OS administrative interface options Exercise: Working with queues Distributed queuing Exercise: Working with channels IBM MQ clients Exercise: Working with IBM MQ clients IBM MQ cluster basics Exercise: Working with IBM MQ clusters Publish/subscribe basics Exercise: Publish/subscribe basics Queue sharing groups Using IBM MQ events and the dead-letter queue utility Exercise: Working with IBM MQ events Security considerations Exercise: Security Problem determination IBM MQ Managed File Transfer Exercise: IBM MQ Managed File Transfer configuration for z/OS IBM MQ for z/OS backup, recovery, and related file tasks Exercise: Working with file handling utilities Support for CICS, IMS, and HTTP applications Course summary
Duration 5 Days 30 CPD hours This course is intended for This course is intended for project team members and other key users (persons from special departments) responsible for creating and optimizing a cross location supply plan including production, procurement and distribution plans. In this course, students gain an understanding of how to create cross-location production plans, distribution resource plans, and procurement plans taking into account work center capacities, supplier capacities, and transportation capacities in SAP APO. Course Outline Overview of Supply Chain Planning in SAP SCM (APO), Integration with Demand Planning (DP) and Production Planning (PP/DS) Overview of exchanging master and transaction data with SAP ECC Master data for supply network planning, interchangeability and shelf live Configuring Supply Network Planning and interactive planning using planning books and macros Introduction to the Planner Home Page (EhP 3) Collaborative Supply Planning (supplier and manufacturer exchange data over the Internet) Integrated exception management in the alert monitor Discussions about the different planning methods: Heuristic including capacity leveling, optimization, capable-to-match, and VMI. Standard and advanced Cross-location safety stock planning Deployment: Implementing stock transport requisitions into manageable stock transport orders. Calculating and optimizing short-term replenishment plans for distribution centers and customers Transport Load Builder (TLB): Grouping stock transfers by threshold values for volumes, weight and pallets. Additional course details: Nexus Humans SCM230 SAP Supply Network Planning (APO-SNP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM230 SAP Supply Network Planning (APO-SNP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for Penetration Testers Microsoft Administrators Security Administrators Active Directory Administrators Anyone looking to learn more about security Overview Upon completion, Certified IS Security Manager students will have a strong foundation in Cyber Security & IS management standards with current best practices and will be prepared to competently take the C)ISSM exam. Companies will lean on a Certified IS Security Manager, C)ISSM to create solutions for tomorrow?s problems, today. When it comes to identifying critical issues and providing effective IS management solutions.ÿ ÿThe knowledge and course content provided in the Certified Information Systems Security Manager ? C)ISSM will not only cover ISACA©?s CISM exam but will provide a measurable certification that demonstrates proficiency in the IS Management Field. The Certified Information Systems Security Manager covers the skills and knowledge to assess threat analysis and risks, Risk & incident management, Security programs and CISO roles, IS security strategy and frameworks, Audit and Risk management creation of policies, compliance and awareness, as well as DR and BCP development, deployment and maintenance. Course Outline Introduction Information Security Governance Information Risk Management and Compliance Information Security Program Development and Management Information Security Incident Management Additional course details: Nexus Humans C)ISSM - Certified Information Systems Security Manager Mile 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C)ISSM - Certified Information Systems Security Manager Mile 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is intended for: C|ASE-certified professionals Application security professionals DevOps engineers IT security professionals Cybersecurity engineers and analysts Software engineers and testers Anyone with prior knowledge of application security who wants to build a career in DevSecOps Overview This course empowers you with the knowledge and skills to: Understand DevOps security bottlenecks and remediation Understand the DevSecOps toolchain and implement tools Integrate Eclipse and GitHub with Jenkins to build applications Align security practices Integrate threat modeling tools Understand and implement continuous security testing Integrate runtime application self-protection tools Integrate automated security testing Perform continuous vulnerability scans Use AWS and Azure tools to secure applications. Integrate compliance-as-code tools EC-Council Certified DevSecOps Engineer (E|CDE) is a hands-on, instructor-led comprehensive DevSecOps certification program that helps professionals build the essential skills to design, develop, and maintain secure applications and infrastructure. Course Outline Module 1: Understanding DevOps Culture Module 2: Introduction to DevSecOps Module 3: DevSecOps Pipeline?Plan Stage Module 4: DevSecOps Pipeline?Code Stage Module 5: DevSecOps Pipeline?Build and Test Stage Module 6: DevSecOps Pipeline?Release and Deploy Stage Module 7: DevSecOps Pipeline?Operate and Monitor Stage Additional course details: Nexus Humans EC-Council Certified DevSecOps Engineer (E|CDE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EC-Council Certified DevSecOps Engineer (E|CDE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is targeted towards developers looking to build a career as a Node.js developer. This course offers you a deep but gentle dive into Node.js. You will start off by discovering the basic building blocks of the modern JavaScript language, which are necessary for you to have a good grasp of Node.js, before delving into the fundamentals of Node.js.Most courses quickly dive into Node.js forgetting that, at the end of the day, Node.js is still JavaScript. This can be challenging for JavaScript newbies who are then trying to build a solid house on a shaky foundation.This course overcomes that obstacle by beginning with a quick introduction to the modern JavaScript language (ES6+). You will then discover Node's asynchronous programming model and examine Node's module system, including built-in modules and application modularization, as well as the NPM third-party module registry. We will finish off by working on a simple web application API using the Hapi.js and Knex.js frameworks. Introducing React and UI Design What is React? How to Set Up a React-Based Application How to Design a UI Creating Components Definition of a Component Using JSX Composing Components Data Propagation Managing the Internal State Managing User Interactivity Managing User Interaction Component Lifecycle Events Additional course details: Nexus Humans Beginning Frontend Development with React training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Beginning Frontend Development with React course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for This course is intended for anyone who is responsible for day-to-day management of many FortiGate devices via the FortiManager platform. Overview Describe capabilities of FortiManager Add FortiGate devices to Device Manager and import their running configuration Use provisioning templates and scripts for device-level changes across many devices Identify the synchronization states Manage the revision history of managed devices Offer a local FortiGuard Distribution Server to your Fortinet devices Deploy administrative domains (ADOMs) to support multiple customers on a single FortiManager Manage firewall policies across multiple FortiGate devices using policy packages with shared and dynamic objects Deploy policies and objects from the global ADOM to multiple ADOMs Explain high availability, backup, and recovery options for FortiManager Compare methods for centrally managing IPsec VPNs Explain the restricted ''admin'' profile and API high-level usage Use workspaces and workflow mode Identify steps to replace a managed FortiGate device Manage FortiGate devices' firmware centrally In this 2-day class, you will learn the fundamentals of using FortiManager for centralized network administration of many FortiGate devices. Example use cases include large enterprise and carrier networks. Course Outline Module1 - Introduction and Initial Configuration Module2 - Administration and Management Module3 - Device Registration Module4 - Device Level Configuration and Installation Module5 - Policy and Objects Module6 - Manager Panes Module7 - Diagnostics and Troubleshooting Module8 - Advanced Configuration Additional course details: Nexus Humans FortiManager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the FortiManager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for Systems engineers Network engineers Field engineers Technical support personnel Channel partners and resellers Overview After taking this course, you should be able to: Describe the key concepts of segment routing Implement and verify IGP segment routing Migrate an existing Multiprotocol Label Switching (MPLS) LDP-based network to segment routing Implement and verify TI-LFA segment routing Instantiate segment routing policies Instantiate multidomain segment routing policies Configure and verify BGP prefix segments and SR-based services The Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 course covers the fundamental concepts of segment routing (SR), how to configure and verify segment routing within an Interior Gateway Protocol (IGP), and the interworking of Label Distribution Protocol (LDP) with segment routing. You will learn how to implement topology-independent loop-free alternate (TI-LFA) using segment routing, and how to instantiate and verify segment routing traffic engineering policies. You will also learn how to implement segment routing within Border Gateway Protocol (BGP). Course Outline Introduction to Segment Routing IGP Segment Routing Implementation and Verification Segment Routing and LDP Interworking Topology Independent ? Loop Free Alternate Segment Routing Policies ? Traffic Engineering (SR-TE) Multidomain SR Policies BGP Prefix Segment and Egress Peer Engineering Additional course details: Nexus Humans Cisco Implementing Segment Routing on Cisco IOS XR v2.0 (SEGRTE201) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Segment Routing on Cisco IOS XR v2.0 (SEGRTE201) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Overview of Entrepreneurship & Innovation Management Join our Entrepreneurship & Innovation Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Entrepreneurship & Innovation Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Entrepreneurship & Innovation Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Entrepreneurship & Innovation Management Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Entrepreneurship & Innovation Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Entrepreneurship & Innovation Management course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Entrepreneurship & Innovation Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Entrepreneurship & Innovation Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Entrepreneurship & Innovation Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.