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Helpful Ideas for Your Journey to True Diversity & Inclusion Globally, organizations are committing to Diversity and Inclusion (D&I) at higher rates than ever, with 87% of respondents indicating that D&I is a stated value or priority for their organization. However, for many organisations, the commitment does not extend past a statement in their annual report and allowing diversity groups the time and space to meet. Many business leaders surveyed still acknowledge that being a member of a Minority group is a barrier to employee progression. While there is solid research year on year to show that greater diversity and inclusion leads to improved business performance, many companies are still catching up. In this session, we will acknowledge the difference between Diversity and Inclusion at work and explore what leading companies are doing to enhance both. We will also acknowledge the continuing role of unconscious bias and explore strategies for minimising its impact. What good D&I looks like What one thing makes the most difference in getting a D&I strategy embedded in the culture 5 additional examples of the most successful D&I strategies What you can do to improve your organisation's D&I environment no matter your role

Helpful Ideas for Your Journey to True Diversity & Inclusion Globally, organizations are committing to Diversity and Inclusion (D&I) at higher rates than ever, with 87% of respondents indicating that D&I is a stated value or priority for their organization. However, for many organisations, the commitment does not extend past a statement in their annual report and allowing diversity groups the time and space to meet. Many business leaders surveyed still acknowledge that being a member of a Minority group is a barrier to employee progression. While there is solid research year on year to show that greater diversity and inclusion leads to improved business performance, many companies are still catching up. In this session, we will acknowledge the difference between Diversity and Inclusion at work and explore what leading companies are doing to enhance both. We will also acknowledge the continuing role of unconscious bias and explore strategies for minimising its impact. What good D&I looks like What one thing makes the most difference in getting a D&I strategy embedded in the culture 5 additional examples of the most successful D&I strategies What you can do to improve your organisation's D&I environment no matter your role

Register on the Complete Information Security today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Complete Information Security is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Complete Information Security Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Complete Information Security, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. 

About Course Create a safe workspace by increasing and respecting Diversity Equity and Inclusion at Workplace with this online DEI course. In today's global business environment, organizations striving for diversity equity and inclusion at workplace are achieving intended results. They provide proof that diversity, equity, and inclusion are much more than a legal or moral requirement. They're also a competitive advantage. This DEI course outlines the role of corporate policy in promoting cultural, racial, gender or any other differences based on identity in the workforce. Enroll to learn how to participate in constructive conversations on diversity and frame meaningful DEI strategies. Imagine that you work as part of a team with colleagues from different cultural backgrounds. How can your team quickly and seamlessly embrace diversity to boost productivity and have a positive experience? What is meant by 'diversity, equity and inclusion'? This course begins by introducing these interlinked values, commonly referred to as 'DEI'. We show you how to stage engaging and interactive training sessions that help employees to overcome any conflict or issues arising out of differences in culture, beliefs, socio-economic backgrounds, orientation or ideologies.DEI: Not Just a Buzzword, a Blueprint for a Better Workplace This course delivers valuable insights for any professional eager to build a more inclusive environment. However, it truly shines for those in leadership roles like managers and business owners. As the shapers of organizational culture, they'll find the content instrumental in championing DEI values within their teams. What are some examples of biases and stereotypes? This DEI course provides case studies and explains how to overcome prejudice in the workplace. We lay out the components of an inclusive workplace to show you how to establish trust and safety for everyone in your organization. Do you seek to initiate grassroots diversity and inclusion movement at your organization? Or maybe you're simply searching for effective strategies for commencing such initiatives. Whatever your goals, our course can help you to initiate a successful start. How does leadership help diversity? This course discusses the role that managers and leaders can play in championing diversity and inclusion. Our exercises are crafted to cultivate empathy and compassion, enabling you to connect with colleagues on a deeper level. Accordingly, you'll foster self-awareness among your team, encouraging thoughtful reflection and personal growth. While valuable for any professional, this course shines brightest for managers and business owners. As leaders tasked with shaping organizational culture, they will find the content instrumental in championing DEI values within their teams. This DEI sensitivity course provides exercises and techniques you can use to manage conflict and keep your workplace free of identity-related prejudice. Sign up to gain important contemporary skills you can use in any workplace. What Will You Learn? Distinguish between diversity and inclusion and how equity fits into your diversity and inclusion goals Identify the components of an inclusive workplace Discuss the importance of diversity, equity and inclusion in the workplace Analyze issues critical to of diversity, equity and inclusion Discuss various biases and stereotypes that affect workplace productivity Describe the role of leadership in cultivating and supporting a more diverse and inclusive organization Explain how to create a more diverse and inclusive workplace Course Content Introduction to Diversity, Equity, and Inclusion at Work Introduction Diversity, Equity, and Inclusion at Work Diversity, Equity, and Inclusion Diversity, Equity, and Inclusion Understanding Bias and Stereotypes Understanding Bias and Stereotypes Part 1 Understanding Bias and Stereotypes Part 2 Understanding Bias and Stereotypes Part 3 Creating a Safe and Inclusive Workplace Part 1 Part 2 The Role of Leadership in DEI The Role of Leadership in DEI part 1 The Role of Leadership in DEI part 2 DEI Exercises for Workplace Exercise 1 Exercise 2 Exercise 3 Exercise 4 Conclusion and Next Steps Conclusion and Next Steps A course by Xpert Learning Audience Individual contributors and managers interested in getting diversity initiatives started in their organization Executives responsible for strategic culture efforts Team managers and supervisors Anyone interested in creating an inclusive and supportive culture that promotes equal opportunities and treatment of employees

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic Business Chinese Course BCT (A)-Read & Write Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic Business Chinese Course BCT (A)-Read & Write Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic Business Chinese Course BCT (A)-Read & Write Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic Business Chinese Course BCT (A)-Read & Write Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic Business Chinese Course BCT (A)-Read & Write? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic Business Chinese Course BCT (A)-Read & Write there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic Business Chinese Course BCT (A)-Read & Write course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic Business Chinese Course BCT (A)-Read & Write does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic Business Chinese Course BCT (A)-Read & Write was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic Business Chinese Course BCT (A)-Read & Write is a great way for you to gain multiple skills from the comfort of your home. Listening BCT (A) L00 Q00 00:09:00 Q01 - Q10 Listening and Decide True or False Full 00:33:00 Q01 - Q10 Listening and Decide True or False P1 Listening 00:06:00 Q01 - Q10 Listening and Decide True or False P2 Explanation 00:12:00 Q01 - Q10 Listening and Decide True or False P3 Reading Drills 00:10:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer 00:34:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer P1 Listen 00:07:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer P2 SB & VB 00:18:00 BCT (A) Mock L3 Q 00 where to set off 00:12:00 BCT (A) Mock L3 Q 21 Take the Luggage 00:10:00 BCT (A) Mock L3 Q 22 How come you're back from the airport 00:11:00 BCT (A) Mock L3 Q 23 Process Visa 00:07:00 BCT (A) Mock L3 Q 24 why don't drive today 00:09:00 BCT (A) Mock L3 Q 25 Is the ticket booked 00:09:00 BCT (A) Mock L3 Q 26 Where do you see the job offer 00:07:00 BCT (A) Mock L3 Q 27 Book a room 00:12:00 BCT (A) Mock L3 Q 28 Traffic Jam 00:09:00 BCT (A) Mock L3 Q 29 Go hiking 00:10:00 BCT (A) Mock L3 Q 30 Market survey questionnaire 00:10:00 Reading Part 1 R1 Q 31-35 选词填空 Fill in the Blank 00:18:00 BCT (A) Mock R1 Q 36-40 选词填空 Fill in the Blank 00:08:00 Reading Part 2 R2 Q 00 看图决定对错 Decide True or False 00:03:00 R2 Q 41 标志 Signage, Sign 00:10:00 BCT (A) Mock R2 Q 42 客服调查 customer service survey 00:09:00 R2 Q 43 招聘 Job Vacancy 00:15:00 R2 Q 44 公司的产品 Company Products 00:08:00 R2 Q 45-46 手机用户调查 Mobile phone user survey 00:10:00 R2 Q 47 优惠大酬宾 Rewarding big discount 00:09:00 R2 Q 48 火车票 Train tickets 00:08:00 R2 Q 49-50 日程表 Daily Schedule 00:09:00 R2 Q 51-53 商业邀请信 Business Invitation letter 00:13:00 R2 Q 54-55 留言 Leave a message 00:08:00 R2 Q 56-57 服务范围 Our Services 00:10:00 R2 Q 58-60 十周年庆祝活动 Company 10th-anniversary celebration 00:12:00 Writing W1 Q 61-70 Write Chinese according to Pinyin 00:27:00

Overview Did you know almost 5000 injuries occur by angle grinders alone in the UK? This massive number is enough to explain the importance of abrasive wheel safety. Learn the key principles of safely using abrasive wheels with our Abrasive Wheel Safety Training. In this course you will get a clear understanding of the characteristics of abrasive wheels. The modules will teach you how to select the right type of wheel. In addition, you will be able to learn the proper process of grinding, truing, dressing and balancing the wheels. The course will also educate you on the dangers you may face and teach you how to be safe. This course is the ultimate safety guide for you. So, for the sake of your safety, enrol today and start learning! Course Preview Learning Outcomes Familiarise yourself with the characteristics of abrasive wheels Know how to choose the right types of wheels Understand the mounting of abrasive wheels Get introduced to the grinding, truing, dressing and balancing process Learn about the dangers of abrasive wheels Develop the skills to ensure abrasive wheel safety Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Selection of Abrasive Wheels Grinding, Turing and Balancing Ensuring Safety Who Should Take This Abrasive Wheel Safety Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge Are There Any Entry Requirements? This Abrasive Wheel Safety Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Abrasive Wheel Safety Training course will equip you with effective skills and abilities and help you explore career paths such as  Grinder Operator Industrial Safety Specialist Welder Metal Fabricator Module 01:Abrasive Wheel Safety Abrasive Wheel Safety 00:08:00 Module 02:Basics of Abrasive Wheels Basics of Abrasive Wheels 00:06:00 Module 03:Characteristics of Abrasive Wheel Characteristics of Abrasive Wheel 00:06:00 Module 04:Choosing the Right Wheel Choosing the Right Wheel 00:05:00 Module 05:Grinding, Truing, Dressing and Balancing Grinding, Truing, Dressing and Balancing 00:05:00 Module 06: Inspections and Training Inspections and Training 00:05:00 Module 07:Mounting of Abrasive Wheels Mounting of Abrasive Wheels 00:07:00 Module 08:The Dangers of Abrasive Wheels The Dangers of Abrasive Wheels 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Strategies for visual merchandising can turn a passer-by into a customer. Therefore, it is important to understand the role and strategies of visual merchandising for those working in the relevant field. If you are one of them, our Visual Merchandising Training can help you out. In this course, you will be introduced to the fundamentals of visual merchandising. The informative modules will allow you to learn the principles of exterior and interior store design. In addition, you will grasp the techniques of using mannequins to attract more customers. The course will also cover lessons on display fixture design.  At the end of the course, you will not only gain skills but also a certificate of achievement. This certificate will open new career opportunities for you. Enrol now! Course Preview Learning Outcomes Understand the definition and types of visual merchandising Learn the essentials about store layout and external design Develop the ability to create excellent in-store design Build the skills to use mannequins effectively for visual merchandising Acquire the expertise to create attractive display fixtures Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? External design Internal design Decorating mannequins Decorating display fixtures Who Should Take This Visual Merchandising Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Visual Merchandising Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Visual Merchandising Training will equip you with effective skills and abilities and help you explore career paths such as  Visual Merchandiser Retail Manager Marketing Manager Shop owner Module 01: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:14:00 Module 02: Store Layouts Store Layouts 00:09:00 Module 03: Exterior Design Exterior Design 00:10:00 Module 04: In-Store Design In-Store Design 00:14:00 Module 05: Mannequins in Visual Merchandising Mannequins in Visual Merchandising 00:12:00 Module 06: Display Fixtures Display Fixtures 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Disability Awareness & Inclusion Training Basics In an increasingly diverse and inclusive workplace, understanding and accommodating people with disabilities is essential for any organisation that values equal opportunities and a thriving work environment. This comprehensive Disability Awareness & Inclusion Training program provides participants with a deep understanding of disabilities, their impact on individuals, and the legal and ethical frameworks that govern disability inclusion in the workplace. According to the Office for National Statistics (ONS), 14.1 million people in the UK have a disability, representing 20.4% of the population. This number is expected to rise as the population ages. Despite this significant proportion, people with disabilities are still underrepresented in the workforce. The ONS reports that only 52.2% of people with disabilities are employed, compared to 83.1% of people without disabilities. This presents a significant opportunity for businesses to tap into a largely untapped talent pool and skills. By embracing Disability Awareness & Inclusion Training, organisations can gain a competitive advantage, enhance their reputation, and foster a more diverse and productive work environment. Upon completion of this Disability Awareness & Inclusion Training, participants will be able to learn about: Define disability and identify different types of disabilities. Understand the legal and ethical frameworks governing disability inclusion in the workplace. Apply the social model of disability to understand the barriers faced by people with disabilities. Identify and address attitudinal and environmental barriers that hinder disability inclusion. Implement effective communication strategies when interacting with people with disabilities. Contribute to creating an inclusive workplace that values and accommodates people with disabilities. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Disability Awareness & Inclusion Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Disability Awareness & Inclusion Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Disability Awareness & Inclusion Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Disability Awareness & Inclusion Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Concept of Disabilities and Inclusion Concept of Disabilities and Inclusion 00:12:00 Module 02: Disability and The Law Disability and The Law 00:11:00 Module 03: Models of Disability Models of Disability 00:11:00 Module 04: General Duties of Employers and Workers' Representatives General Duties of Workers' Representatives 00:08:00 Module 05: Ensuring Health and Safety for Disabled People Ensuring Health and Safety for Disabled People 00:16:00 Module 06: Managing Workers with Disabilities Managing Workers with Disabilities 00:11:00 Module 07: Effective Communication Strategies with Disabled People Effective Communication Strategies with Disabled People 00:09:00 Module 08: Recruiting People with Disabilities Recruiting People with Disabilities 00:12:00 Module 09: Promotion Promotion 00:09:00 Module 10: Creating An Inclusive Workplace Creating an Inclusive Workplace 00:13:00

Description: Nowadays the internet marketing is being used more increasingly as internet marketing is able to target more audience globally than other forms of marketing. It only means that the coverage of the modern marketing is wider through the internet. In today's commercial centre, associations require compelling, productive social showcasing techniques. In this course, you'll learn how to match markets to social techniques to productively develop your business. You'll be able to utilise online networking platforms and stages to the configuration, oversee and advance social battles to advance development and position your image in the worldwide computerised commercial centre. Getting into the universe of promotion is a decent choice. Everybody needs to make the principal strides and take in the ropes before becoming showbiz royalty. For now, begin and take in the stray pieces of web promoting. Learn in and out about internet marketing in this diploma course. Who is the course for? Businessmen and employees of the online and marketing business industry who want to learn how to promote efficiency through affiliate marketing and advertising People who have an interest in marketing through affiliate marketing email and how to effectively communicate with their audience. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Internet Marketing will be very beneficial and helpful, especially to the following careers: Marketing Executive Content Creator Internet Manager Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Social Media Managers Top Executives And Many More! Diploma in Internet Marketing What Does Internet Marketing Really Mean and Who Can Do It? 00:30:00 Concepts of Web Traffic - Why Internet Marketing Cannot Do without It 00:30:00 Monetizing the Traffic 01:00:00 Concepts of E Commerce You Will Need 00:30:00 Blogging for Building Internet Marketing Traffic 01:00:00 Article Submissions to Bring in Internet Marketing Traffic 00:30:00 Internet Marketing and Social Networking 00:30:00 Making Your Internet Marketing Venture a Full-Fledged Home Business 00:30:00 Pros and Cons of Internet Marketing 00:30:00 Conclusion 00:15:00 Mock Exam Final Exam Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview In order to provide proper medical facilities to the patient, it is vital to provide smooth customer service. Learn how to offer quality service and allow them to have a good experience from the Patient Customer Service Course. Whether you are an aspiring professional or already working in the medical sector, this course will come in handy. The course is designed to provide you with an excellent learning experience. You will be able to familiarise yourself with different areas of patient customer service. Here, you will be able to improve your skills such as operative, organising skills, filling skills and learn how to assist your customers effectively. The course will also include lessons on medical jargon and terminology. By the end of the course, you will develop the competence to handle difficult customers. Along with effective skills, the course will also provide you with a certificate of achievement. This certificate will increase your employability in the relevant fields. Join now! Course Preview Learning Outcomes Get introduced to the different areas of patient customer service Learn how to effectively provide customer services to the patient Improve your operative and organising skills Enhance your knowledge of medical jargon and terminology Build your expertise in effective filing systems Become proficient in dealing with difficult customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Patient customer service Filing medical records Organising schedules Who Should Take This Patient Customer Service Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Patient Customer Service Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Patient Customer Service Course Certification After completing and passing the Patient Customer Service Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Patient Customer Service Course will equip you with effective skills and abilities and help you explore career paths such as  Medical Receptionist Patient Services Coordinator Medical Administrator Customer Experience Specialist Healthcare Team Leader Module 01: Introduction To Patient Customer Service Introduction to Patient Customer Service 00:25:00 Module 02: Effective Patient Customer Service Training Effective Patient Customer Service Training 00:26:00 Module 03: Areas Of Patient Customer Service Areas of Patient Customer Service 00:36:00 Module 04: Customer Service Operative Skills Customer Service Operative Skills 00:36:00 Module 05: Organising Schedules Organising Schedules 00:44:00 Module 06: Medical Jargon And Terminology Medical Jargon and Terminology 00:44:00 Module 07: Effective Filing Systems In Medical Offices Effective Filing Systems in Medical Offices 00:35:00 Module 08: Patient Customer Service Soft Skills Patient Customer Service Soft Skills 00:28:00 Module 09: What Customer Service Is To Different Medical Professionals What Customer Service Is to Different Medical Professionals 00:36:00 Module 10: Providing Customer Service And Support To Colleagues Providing Customer Service and Support to Colleagues 00:27:00 Module 11: Handling Difficult Customers Handling Difficult Customers 00:38:00 Assignment Assignment - Patient Customer Service Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00