Managing Benefits™ Practitioner: In-House Training Managing Benefits™ provides generally applicable guidance encompassing benefits management principles, practices, and techniques. The purpose of the Practitioner-level qualification is to confirm whether you have achieved sufficient understanding of how to apply and tailor the Managing Benefits guidance and, specifically, the principles, practices, techniques, roles, and documentation in a scenario situation. A Practitioner candidate should, with suitable support, be able to plan, implement, sustain, and measure benefits management while adapting to different organizational environments. You should also be able to: Identify activities that should be undertaken during each of the practices of the Benefits Management Cycle, together with the accountabilities and responsibilities of each of the defined roles Evaluate examples of benefits management information (documents) Analyse the solutions adopted in relation to a given scenario This course will prepare you to take and pass the Practitioner exam, which is held on the afternoon of the second day. Using APMG-provided sample exam papers and additional project case studies, you will learn how to apply what you've learned during the Foundation course and how to approach the scenario-based Practitioner exam, which is aimed at testing your ability to apply Managing Benefits in an actual project environment (via simulated case study). What You Will Learn You'll learn how to: Plan for the implementation of benefits management Select appropriate strategies to sustain and measure progress Select and adapt principles, practices, and techniques to suit different organizational environments Identify activities that should be undertaken during each of the practices of the Benefits Management Cycle together with the accountabilities and responsibilities of each of the defined roles Evaluate examples of benefits management information (documents) Analyse the solutions adopted in relation to a given scenario Improve your ability to pass the APMG Managing Benefits Practitioner Certification exam Introductions Course structure Course goals and objectives Overview and Principles Review Managing Benefits Practices Managing Benefits Practitioner Exam Preparation Practitioner Exam Briefing Review of and practice with APMG sample questions and test papers Sample project case study scenarios to apply the concepts in practice and deepen the learning Sample Practitioner Exam Debrief Results from Sample Practitioner Exam APMG Managing Benefits Practitioner Exam
Photoshop one day training course bespoke 1-2-1 with lifetime support
Do you want practical methods for achieving your business goals? Do you want to create a compelling business vision that will help you succeed? Do you want to draft a business plan that will save years of frustration? If yes, then enrol now and learn how to create a business plan using our step by step methodology. Your business plan is your compass as it allows you map out a new course, and navigate through unchartered territory. Regardless of Whether you are an aspiring entrepreneur or you've already started your own business and want to grow it, this course would be beneficial for you. This course is designed to help you comprehend the importance of having a business plan and embrace the essential components that make up a good business plan. By the end of this course, you will not only be able to make a complete business plan, but you will also make a clear business plan, including supporting financial model that will help you take your business to the next level. Course Highlights Business Planning Online Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Planning Online Course into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Planning Online Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Planning Online Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Planning Online Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Business Planning Online Course 00:20:00 Final Exam Final Exam- Business Planning Online Course 00:20:00
The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** Join us on this educational adventure, where every course is a step towards not just being a Teaching Assistant, but a catalyst for positive change in the classroom. Your journey towards excellence begins here, with the "Teaching Assistant - QLS Endorsed Bundle." Teaching Assistant - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Teaching Assistant at QLS Level 4 Course 02: Certificate in SEN Teaching Assistant at QLS Level 3 Course 03: Diploma in Phonics Teaching at QLS Level 5 Course 04: Certificate in CBT (Cognitive Behavioural Therapy) at QLS Level 3 Course 05: Diploma in Sports Coaching at QLS Level 5 Course 06: Certificate in ADHD Awareness at QLS Level 3 Course 07: Diploma in Psychology at QLS Level 4 Course 08: Diploma in Art Therapy at QLS Level 4 Course 09: Diploma in Life Coaching at QLS Level 5 Course 10: Diploma in Career Coaching at QLS Level 5 Learning Outcomes Support diverse learners through specialised teaching strategies. Master effective coaching techniques for educational success. Apply cognitive behavioural therapy principles in real-world scenarios. Demonstrate proficiency in sports coaching at an advanced level. Recognise and respond to the unique needs of individuals with ADHD. Understand fundamental principles of psychology and its application. Utilise art therapy for emotional expression and well-being. Provide impactful life coaching grounded in psychological principles. Guide individuals through strategic career planning and decision-making. Apply SEN teaching techniques for inclusive educational environment Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Picture this: a dynamic blend of knowledge, hands-on skills, and a dash of enthusiasm, all wrapped up in a comprehensive package designed to elevate your role as a Teaching Assistant. Immerse yourself in a diverse range of courses designed to elevate your expertise and broaden your skill set. Dive into the art of supporting learners with a comprehensive Diploma in Teaching Assistant , diving into the intricacies of Special Educational Needs with a Certificate in SEN Teaching Assistant. Hone your phonics teaching skills, and gain valuable insights into cognitive behavioural therapy with a Certificate. Elevate your impact in sports coaching with a Diploma, and deepen your understanding of ADHD awareness with a Certificate. Explore the realms of psychology, art therapy, life coaching, and career coaching through specialised diplomas. This comprehensive bundle is crafted to empower you with knowledge and proficiency, opening doors to new possibilities in the dynamic field of education and support. Develop a nuanced understanding of diverse learning needs, master the art of effective coaching, and gain insights into psychological principles. Enhance your skills in providing specialised assistance to learners with unique requirements. Navigate the intricacies of cognitive behavioural therapy and ADHD awareness, equipping yourself with valuable insights for holistic support. Dive into the psychology of human behaviour, harness the therapeutic power of art, and unlock the keys to effective life and career coaching. This bundle is tailored for individuals seeking a comprehensive education support foundation and a deeper understanding of behavioural and psychological dynamics within the educational landscape. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Teaching Assistants Educational Support Professionals Coaches and Sports Enthusiasts Individuals Interested in Psychology Aspiring Art Therapists Life and Career Coaches in Training Those Passionate About Special Educational Needs Professionals Seeking a Holistic Educational Support Skill Set Career path Teaching Assistant SEN Teaching Assistant Sports Coach ADHD Support Specialist Psychology Research Assistant Career Guidance Counsellor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included
Duration 2 Days 12 CPD hours This course is intended for Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence. Overview Develop a leadership style that gets results Employ suitable motivation techniques for your team or unit Utilize your communication style to provide influence to drive direction Empower your team to achieve the results you and they want Success is measured by results and results are only accomplished with effective planning efforts. Detailed plans and a captivating vision are important, but true accomplishment is in carrying your goals through to a winning outcome. In this workshop, you will learn how to find and strengthen your leadership voice and foster employee buy-in to exceed expectations while achieving the most positive outcome. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Leadership Style Guide Leadership characteristics Crucial abilities of leaders Determining the Type of Leader You Want to Be 2. Understanding Motivation What motivates people? Strategies for motivation Motivation for behavior modification 3. Adapting Communication Understanding communication styles Comparing the 4 Style Traits Adapting to Differing Communication Communication adaptability 4. Strategy and Results Strategy and planning Building effective team visions Creating personal visions 5. Building a Better Team Team development Handling conflict within a team Developing Trust and Respect 6. Enabling Others to Act Managing the Workload Major factors of delegation Steps in delegation Successful delegation Avoiding Wasted Time and Energy Following-Up to Ensure Success Additional course details: Nexus Humans Accomplishing the Results You Want (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Accomplishing the Results You Want (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Overview By enroling in Policing & Intelligence Analysis, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic. The Policing & Intelligence Analysis course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Policing & Intelligence Analysis course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Policing & Intelligence Analysis Program. So enrol in our Policing & Intelligence Analysis course right away if you're keen to envision yourself in a rewarding career. Description Enroling in this Policing & Intelligence Analysis course can improve your Policing & Intelligence Analysis perspective, regardless of your skill levels in the Policing & Intelligence Analysis topics you want to master. If you're already a Policing & Intelligence Analysis expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Policing & Intelligence Analysis insights that will help you make the most of your time. This Policing & Intelligence Analysis course will act as a guide for you if you've ever wished to excel at Policing & Intelligence Analysis. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Will I Receive A Certificate Of Completion? Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? This Policing & Intelligence Analysis course is a great place to start if you're looking to start a new career in Policing & Intelligence Analysis field. This training is for anyone interested in gaining in-demand Policing & Intelligence Analysis proficiency to help launch a career or their business aptitude. Requirements The Policing & Intelligence Analysis course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Policing & Intelligence Analysis, without any fuss. Career Path This Policing & Intelligence Analysis training will assist you develop your Policing & Intelligence Analysis ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a Policing & Intelligence Analysis professional story and personalise your path to a new career. Furthermore, developing this Policing & Intelligence Analysis skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Policing & Intelligence Analysis Module 01: Introduction to Intelligence Analysis 00:18:00 Module 02: Criminal Intelligence Analysis 00:21:00 Module 03: Criminal Intelligence Analyst - Skills and Competencies 00:17:00 Module 04: Understanding Criminal Psychology 00:37:00 Module 05: Research Methods in Crime Analysis 00:28:00 Module 06: Decision Making in Criminal Intelligence Analysis 00:18:00 Module 07: Intelligence-Led Policing 00:16:00 Module 08: Counterterrorism and Criminal Intelligence Analysis 00:18:00 Module 09: Technology in Criminal Intelligence Analysis 00:19:00 Module 10: The Criminal Justice System in England and Wales 00:17:00 Assignment Assignment - Policing & Intelligence Analysis 00:00:00 Order Your Certificate Order Your Certificate 00:00:00
Duration 2 Days 12 CPD hours This course is intended for The primary audiences for this course are quality directors and quality assurance managers, managers responsible for the governance of an enterprise and management of its risks, technical experts, project managers and consultants, internal auditors, compliance officers and virtually anybody involved in ANSI/TIA-942 compliance certification related projects either from an end-user or vendor perspective. Participants must hold a valid CTDC certificate in order to be able to register for the CTIA class. Overview After completion of the course the participant will be able to: 1. Prepare the organisation for an audit according to ANSI/TIA-942 including preparation of the required documents, resource planning and management of the audit process itself 2. Conduct an internal audit according to ANSI/TIA-942 following ISO-19011 guidelines 3. Facilitate and support the external audit to ANSI/TIA-942 4. Manage the post-audit process with respect to CAR (Corrective Action Reports), gap closing and _nal certification 5. Facilitate surveillance and recertification audits This intensive course builds further on the technical understanding of the standard acquired in the CTDC© (Certified TIA-942 Design Consultant) course. Fundamental concepts and process of an internal audit Terms and de_nitions Difference between an internal and external auditor Audit principles Auditor competency requirements Managing an audit programme Establishing the audit objectives Establishing the audit programme Planning the audit Planning the schedule Resource planning Tools/equipment required Document requirements - Design documents - Process documents - Declarations Conducting the audit Conducting an opening meeting Conducting the audit Interviews Document review Facility review Typical non-conformities - Architectura - Electrica - Mechanical - Telecommunications Preparing the audit conclusions Conducting the closing meeting Preparing and distributing the audit report Audit report requirements Classification of non-conformities Typical format of an audit report Following up on the audit The CAR ? Corrective Action Report Evaluation of the Corrective Action Report Requesting a formal external auditIssuing a conformity certificate Requirements of the certificate Registration of the certificate Surveillance auditsRecertification auditsExam: Certified TIA-942 Internal Auditor) Actual course outline may vary depending on offering center. Contact your sales representative for more information. Additional course details: Nexus Humans Certified TIA-942 Internal Auditor (CTIA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified TIA-942 Internal Auditor (CTIA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.