• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

7637 Courses delivered Online

Customer Service Skills

4.7(160)

By Janets

If you want to improve your customer service skills, then this Customer Service Skills course will help you exceedingly. Initially, you will introduce to the concept of customer service, following with its importance for the company and understand customers' expectation. This course provides a comprehensive explanation of the fundamental aspects of customer service. Also, you will explore various methods to deal with the challenging situation and customers. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Delivering Excellent Service 00:20:00 Final Exam Final Exam- Customer Service Skills - Delivering Excellent Service 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service Skills
Delivered Online On Demand1 hour 51 minutes
£25

Influence and Persuasion Certificate Course Level 2

4.7(160)

By Janets

This Influence and Persuasion Certificate Course Level 2 course is ideal for you to grasp the appropriate knowledge about how to influence your employees to promote sales, perform better and get the best out of them. Learn how to convince your team to adopt a change, and produce better outcomes that boost sales. With the requisite knowledge from this course, you will feel driven and confident in your role and fully prepared to efficiently make decisions using persuasion rather than manipulation. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Influence and Persuasion Certificate Course Level 2 Course Overview 00:15:00 Understanding Persuasion 00:30:00 Preparing to Persuade 00:30:00 Getting Off on the Right Foot 00:30:00 Presentation Strategies 00:15:00 Using Stories to Persuade 00:15:00 Using Neuro Linguistic Programming 00:30:00 Mock Exam Mock Exam- Influence and Persuasion Certificate Course Level 2 00:20:00 Final Exam Final Exam- Influence and Persuasion Certificate Course Level 2 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Influence and Persuasion Certificate Course Level 2
Delivered Online On Demand3 hours 25 minutes
£25

Diploma in Google Adwords

4.7(160)

By Janets

Through this Diploma in Google Adwords course, you will take your Google AdWords knowledge to an advanced level and become an internet marketing expert. Gain exceptional learning of all the essential skills and techniques to make revenue from your AdWords campaigns. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Diploma in Google Adwords Benefits of online advertising and AdWords 00:30:00 Choosing a campaign type 00:30:00 Measure your results 00:30:00 The Secret to Monster Keyword Lists 01:00:00 Adwords Groups Plural 00:30:00 Save On Your Adwords Budget 00:30:00 Explosive Adwords Copywriting 01:00:00 Optimizing Your Landing Page 01:00:00 The v - Dynamic Keywords 01:00:00 Mock Exam Mock Exam- Diploma in Google Adwords 00:20:00 Final Exam Final Exam- Diploma in Google Adwords 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Diploma in Google Adwords
Delivered Online On Demand7 hours 10 minutes
£25

Fire marshal, Fire Safety and First Aid Course

5.0(14)

By Training Express

Master the essentials of safety with our Fire Marshal, Fire Safety and First Aid Course, expertly designed for those seeking to enhance their knowledge from anywhere. This three-part online programme covers crucial areas including fire marshal duties, comprehensive fire safety principles, and life-saving CPR and first aid techniques. Whether you’re responsible for managing fire safety in the workplace or simply want to be prepared to assist in emergencies, this course provides clear, accessible information to help you act confidently and responsibly. Delivered entirely online, this course allows you to learn at your own pace without the need for physical attendance. Each module is crafted to build your understanding of fire prevention, emergency response, and first aid fundamentals, ensuring you are well-equipped to contribute to safer environments. Ideal for employees, team leaders, or anyone interested in health and safety, this course blends essential knowledge with practical guidance to support your readiness in critical situations. Gain recognised certification and add valuable skills that reflect your commitment to safety and care. This Fire marshal, Fire Safety and First Aid bundle includes the following courses: Course 01: Fire Marshal Course 02: Fire Safety Training Course 03: CPR & First Aid Course Key Features of Fire marshal, Fire Safety and First Aid Bundle Accredited by CPD Top-notch video lessons Instant e-certificate Entirely online, interactive Fire marshal, Fire Safety and First Aid course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Fire marshal, Fire Safety and First Aid bundle and make your every penny worth it! How You will be Benefited from Fire marshal, Fire Safety and First Aid Bundle All through this self-paced training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Course Curriculum: Fire marshal Module 01: Fire Warden Safety: An Introduction Module 02: Understanding Fires - The Fire Triangle Module 03: Risk Assessments Module 04: The Fire Plan and Safety Arrangements Module 05: Fire Evacuation Procedures and Strategies Module 06: Personal Emergency Evacuation Plans Fire Safety Training Module 01: Fire Safety Basics Assessment Module 01 Module 02: Fire Safety Legislation and Risk Assessments Assessment Module 02 Module 03: Fire Safety Measures Assessment Module 03 Module 04: Evacuation Strategies and PEEPs Assessment Module 04 CPR & First Aid Course Module 01: Primary Survey Module 02: Secondary Survey Module 03: Basic First-Aid Techniques Module 04: Secondary Illness: Loss of Responsiveness and CPR Module 05: Secondary Illness: Breathing Problems Module 06: Secondary Illnesses and Injuries Module 07: Dealing With Fractures and Dislocations Module 08: Call for an Emergency Accreditation All of our courses included in this Fire marshal, Fire Safety and First Aid bundleare fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your Fire marshal, Fire Safety and First Aid course, you will immediately be sent digital certificates for the bundle courses. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a curious mind and an eagerness to learn can take this Fire marshal, Fire Safety and First Aid bundle. Individuals aspiring to become fire marshals or fire wardens. Professionals seeking to enhance their fire safety knowledge in the workplace. Individuals interested in gaining essential first aid skills. Students pursuing careers in health and safety management. Anyone wanting to contribute to community safety and well-being. Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Fire marshal, Fire Safety and First Aid bundle will help you uplift your career or guide you to a new one. Fire Safety Officer - £25K to £35K/year. Health and Safety Advisor - £28K to £40K/year. Emergency Response Coordinator - £30K to £45K/year. Occupational Health Technician - £22K to £30K/year. Community First Responder - £20K to £25K/year.

Fire marshal, Fire Safety and First Aid Course
Delivered Online On Demand1 hour
£21.99

GCSE History Online Course

By CloudLearn

Our brand new Online GCSE History course aims to develop your understanding of human activity in the past based on historical evidence. You will learn about the nature of cause and consequence, continuity and change, and similarity and difference. Through studying this course, you will develop an understanding of the present and how it is influenced by past events. The same IGCSE qualification you'd get in school or college Unlimited 1:1 support from your History tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this GCSE course. This course will teach you the Edexcel GCSE History syllabus (1HI0). You'll study 3 units: Thematic Study and Historic Environment Period Study and British Depth Study Modern Depth Study For a full breakdown of course content, download the GCSE History Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 12 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel GCSE History exam is available in May/June each year. It is assessed over 3 exam papers: Paper 1 1HI0 10-12 - 1 hour 15 min exam Paper 2 1HI0 20-29 - 1 hour 45 min exam Paper 3 1HI0 30-33 - 1 hour 20 min exam We generally ask that you book written exams at least 6 months in advance. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. GCSE exams are available in May/June of each year, with core subjects also assessed in January.We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By participating in Our Online GCSE History Course you will acquire skills that will be useful throughout your future studies or employment. You will develop your critical thinking, investigative and reasoning skills by developing and extending your understanding of specified key events, periods and societies in local, British, and wider world history; and of the wide diversity of human experience. You will also learn how to be a conscientious, critical, reflective and self-directed learner through engagement in historical enquiry. Furthermore, you will be challenged to use this new knowledge in creative and experimental forms. Additionally, you will discover the importance of open-mindedness and social responsibility through developing an awareness of why people, events and developments have been accorded historical significance and how and why different interpretations have been constructed about them. Furthermore, you will bolster your organisational and communication skills through preparing and disseminating your historical knowledge in different ways and reaching substantiated conclusions. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, historical discourses. Therefore, the CloudLearn GCSE History Course focuses on improving your skill-set so that you are equipped to prosper in any learning environment or career-path.

GCSE History Online Course
Delivered Online On Demand
£299

Science GCSE Online Course (IGCSE)

By CloudLearn

Our Online GCSE Science Course is the international version. The International GCSE provides knowledge and understanding of scientific concepts, principles, themes and patterns. Through studying this course, you will learn to form hypotheses and design experiments to test them. You will also learn about how science affects the world in everyday life. You will gain basic knowledge in biology, chemistry and physics which will prepare you for more advanced study in each of these three subjects. The same International GCSE qualification you'd get in school or college Unlimited 1:1 support from your Science tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this International GCSE course. This course will teach you the Edexcel International GCSE Science syllabus (4SD0). You'll study 3 units: Biology Chemistry Physics For a full breakdown of course content, download the IGCSE Science Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 12 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel IGCSE Science exam is available in May/June and Oct/Nov each year. It is assessed over 3 exam papers: Paper 1 4SD0 1B - 2 hour Paper 2 4SD0 1C - 2 hour Paper 3 4SD0 1P - 2 hour We generally ask that you book written exams at least 6 months in advance. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. GCSE exams are available in May/June of each year, with core subjects also assessed in January.We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By participating in our Online GCSE Science Course you will acquire a comprehensive skill set that can be useful in a wide-range of subjects and professions. Through developing an appreciation of the practical nature of science, you will acquire experimental skills based on correct laboratory techniques. You will also learn to be a responsible, conscientious and self-regulated learner through an appreciation of the importance of safe experimental work and accurate reporting as scientific methods. Additionally, you will learn the benefits of open-mindedness and social responsibility through evaluating, in terms of their scientific knowledge and understanding, the benefits and drawbacks of real-life applications of science, including their everyday, industrial and environmental aspects. You will also be tasked with using your new knowledge and understanding in innovative and creative forms. Furthermore, you will bolster your organisational and communication skills as you will be expected to select, prepare and present information clearly and logically, using appropriate scientific terms and conventions. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, the scientific world. Therefore, by participating in CloudLearn Online GCSE Science Course, not only will you be prepared for more advanced courses in each of the three scientific disciplines, you will gain invaluable skills that will set you apart from other candidates in your chosen degree or career-path.

Science GCSE Online Course (IGCSE)
Delivered Online On Demand
£299

Emergency Planning Course

4.7(160)

By Janets

Register on the Emergency Planning Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Emergency Planning Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Emergency Planning Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Emergency Planning Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Introduction FREE 00:03:00 Who are We? 00:04:00 Who is This Course For 00:02:00 Why Have an Emergency Management Plan? 00:06:00 Emergency Planning Committee (EPC) Introduction 00:05:00 Emergency Plan and Procedures Emergency Identification and Analysis 00:06:00 Potential Emergencies for Venues. Let's start with Fire 00:05:00 Internal Threats, Visitors and Bomb Threats 00:09:00 Suspect Items 00:02:00 Active Shooter 00:06:00 Crowd-Related Emergencies 00:09:00 Terrorism 00:07:00 Structure of the Emergency Plan and Emergency Response Procedures 00:02:00 Evacuation Diagram 00:02:00 Distribution of the Emergency Plan and Procedures 00:04:00 Review and Routine Servicing 00:01:00 Key Considerations for our Emergency Response Procedures Introduction and Required Procedures 00:04:00 Notification, Communication, Media, Social Media, Control & Coordination 00:10:00 Children and Emergency Response Equipment 00:04:00 Evacuation Options, Routes & Assembly Areas 00:05:00 First Aid, Lifts & Escalators 00:01:00 Occupants and Visitors with a Disability 00:03:00 Other Considerations 00:06:00 Emergency Control Organisation Emergency Control Organisation 00:04:00 Selection Criteria for ECO Members, Roles, Identification and Indemnity 00:03:00 Who will make a good Chief Warden? 00:06:00 Training and Response Exercises EPC and ECO Training 00:05:00 Occupants, Visitors, Skill Retention & Training Materials 00:04:00 Emergency Response Exercises or 'Drills' 00:08:00 Wrap Up Wrap Up 00:02:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Emergency Planning Course
Delivered Online On Demand2 hours 18 minutes
£25

Diploma in Psychology

4.7(160)

By Janets

Register on the Diploma in Psychology today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Diploma in Psychology is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Diploma in Psychology Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Diploma in Psychology, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: The Foundation of Psychology The Foundation of Psychology 00:18:00 Module 02: Different Approaches of Psychology Different Approaches of Psychology 00:17:00 Module 03: Biological Psychology Biological Psychology 00:20:00 Module 04: Behavioural Psychology Behavioural Psychology 00:19:00 Module 05: Developmental Psychology: How Children Become Adults Developmental Psychology How Children Become Adults 00:18:00 Module 06: Social Psychology Social Psychology 00:21:00 Module 07: Emotions in Terms of Psychology Emotions in Terms of Psychology 00:20:00 Module 08: Motivation: Why Do We Do What We Do? Motivation Why Do We Do What We Do 00:24:00 Module 09: Dealing with Stress and Anxiety Dealing with Stress and Anxiety 00:18:00 Module 10: Personality: Psychological Factors That Make You an Individual Personality Psychological Factors That Make You an Individual 00:18:00 Module 11: Perception, Sensation and Love Perception, Sensation and Love 00:23:00 Module 12: Learning: Understanding Acquired Behaviour Learning Understanding Acquired Behaviour 00:18:00 Module 13: Thinking: Exploring Mental Life Thinking Exploring Mental Life 00:20:00 Module 14: Intelligence: In Pursuit of Rational Thought and Effective Action Intelligence In Pursuit of Rational Thought and Effective Action 00:19:00 Module 15: Atypical Behaviours from a Psychological Perspective Atypical Behaviours from a Psychological Perspective 00:21:00 Module 16: Mood Disorders Mood Disorders 00:18:00 Module 17: Eating Disorders Eating Disorders 00:19:00 Module 18: Personality Disorders Personality Disorders 00:19:00 Module 19: Research Methods Research Methods 00:20:00 Module 20: Psychological Assessments Psychological Assessments 00:25:00 Module 21: Ethical Issues in Psychological Assessments Ethical Issues in Psychological Assessments 00:19:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Diploma in Psychology
Delivered Online On Demand6 hours 54 minutes
£25

Data Entry Administrator

4.7(160)

By Janets

Register on the Data Entry Administrator today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Data Entry Administrator is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Data Entry Administrator Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Data Entry Administrator, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Making Data Entry Jobs Easier Introduction to Data Entry 00:08:00 Using the Computer for Data Entry 00:08:00 Common Rules and Guidelines for Data Entry 00:16:00 Using Excel for Efficient Data Entry 00:10:00 Using Excel's Flash Fill and Autofill to Automate Data Entry 00:13:00 How to Create a Data Entry Form in Excel? 00:33:00 Using Statistics Packages in Data Entry 00:16:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Data Entry Administrator
Delivered Online On Demand6 hours 1 minutes
£25

Effective Communication with Better Email

4.7(160)

By Janets

Register on the Effective Communication with Better Email today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Effective Communication with Better Email is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Effective Communication with Better Email Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Effective Communication with Better Email, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Unit 01: Introduction Course Introduction 00:06:00 Unit 02: The Best Uses of Email The First Use of Email: Getting Everyone Informed 00:02:00 The Second Use of Email: Make Requests 00:05:00 The Third Use of Email: Answer Requests 00:04:00 The Fourth Use of Email: Documentation 00:02:00 Other Uses for a Business Email 00:03:00 Unit 03: Getting Started with Email What Makes an Effective Email? 00:01:00 What Gets an Email Noticed? 00:06:00 What Gets an Email Opened? 00:07:00 What Gets an Email Read? 00:07:00 What Gets an Email Acted Upon? 00:06:00 Assignment 00:01:00 Assignment Solution 00:03:00 Unit 04: Subject Line Strategies Subject Line Strategies 00:03:00 Subject Line Practice Exercise-1 00:01:00 Subject Line Practice Scenario 00:01:00 Scenario Exercise Solution 00:01:00 Unit 05: Understand Your Audience Understand Your Audience 00:04:00 Assignment Understand Your Audience 00:02:00 Assignment Solution 00:06:00 Unit 06: Strategies to Get Email Read Strategies to Get Email Read 00:02:00 Exercise: Write Effective First Sentence 00:01:00 Exercise Solution 00:02:00 Exercise: Write Effective Second Sentence 00:01:00 Exercise Solution 00:01:00 Unit 07: Strategies to Get Email Acted Upon Strategies to Get Email Acted Upon 00:02:00 Assignment: Final Exercise Instruction 00:02:00 Final Exercise Solution 00:02:00 Unit 08: Closing Thoughts Closing Thoughts 00:02:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Effective Communication with Better Email
Delivered Online On Demand1 hour 26 minutes
£25