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Are you looking for a way to get rid of your annoying anxiety problem? If yes, then this course will provide you with methods that can help to lessen your anxiety, drastically. Description: While everybody has stressed or winds up plainly restless about a few things, an anxiety order is more than that, influencing a person's personal satisfaction, and capacity to work effectively. Anxiety is one of the greatest psychological health conditions experienced by a huge number of people consistently. While anxiety helps us assess our reactions to risks and dangers, it can transform into an issue when it becomes the norm rather than the exception. The anxiety awareness course is intended to enhance awareness in regards to nature of anxiety, the causes, indications, and medications. Self-awareness plays a vital part in helping us comprehend our feelings of fear, insecurities, and belief. It also engages us to help friends and family. The causes, signs, and medications clarified in the Anxiety Awareness Course will enable you to understand the condition completely. Who is the course for? This course is open to everyone. Anxiety sufferer. Individual who is interested in mental health and is looking to gain a qualification in this area. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Upon completion, candidates can use the qualification towards career development in a related field. Counsellor Psychological well-being practitioner. Level 2 Certificate in Anxiety Awareness What is Anxiety? 00:30:00 Adopt Every Situations Positively 00:30:00 Use Meditation 00:30:00 Nature Never Did Betray the Heart That Loved Her 00:30:00 Smile is Power 01:00:00 Remove Your Depression and Anxiety By Helping Others 01:00:00 Keep Your Hopes Alive 00:30:00 Hold Your Beliefs Dear to You 01:00:00 Continue Learning 00:15:00 Today Is A Gift 01:00:00 Getting Rid Of Fear 00:30:00 Mock Exam Mock Exam-Level 2 Certificate in Anxiety Awareness 00:20:00 Final Exam Final Exam-Level 2 Certificate in Anxiety Awareness 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

CPD Certified Diploma | 21-in-1 Premium Bundle | Free PDF & TranscriptY Certificates | 24/7 Tutor Support

Do you want to overcome tough situations? Do you want to acquire success in your career? The course will help you to gain knowledge about the strategies of personal development to handle tough situation practically and to achieve success in your chosen career path or business endeavour. Course Description: Achievement does not come overnight. For gaining success, one needs to prepare many things for it. The course will teach you the necessary steps that a person should encounter for winning victory. The course focuses the personal development issues like how to grow confidence, how to make the right decisions, how to gain self-awareness, etc. The course covers knowledge regarding your health, your occupation, your financial assets, your connections, your feelings, your propensities, and your abstract thoughts. The curriculum of the course helps you to see an in-depth look at your inside and explore the real you. The primary purpose of the course is to support you to gain success by maintaining the balance between your body and soul. Course Highlights Personal Development Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Personal Development Skills Training into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Personal Development Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Personal Development Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Personal Development Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Healthy Abundance Mindset 01:00:00 Meditation 01:00:00 Goal Setting 01:00:00 Center Yourself 01:00:00 Get Over Your Fear 01:00:00 Be Grateful 01:00:00 Visualize 01:00:00 Wrapping Up 00:15:00 Mock Exam Final Exam

Using mindfulness and cognitive-behavioural therapy, dating and relationships expert Rachel New guides you through the foundations to prepare you for healthy dating and love. In this online course, you will explore your anxieties and fears about dating, your limiting beliefs and unhelpful thoughts, and patterns of behaviour that you want to change. You'll become more resilient in your dating, have more confidence and higher self-esteem, and know what you want from your dating. If you want to fall in love with someone who will bring out the best in you, this is the course for you.

Starting up Business online With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Starting up Business course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Starting up Business course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a start up, as well as knowledge of the first steps in start up, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Starting up Business course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business START UP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Starting up Business Bundle Course Course 01: Starting up Business Course 02: Minute Taking Course Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Diploma in Business Analysis Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 1 Business Management Course 07: Level 3 Business Administration Others Included in this Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Starting up Business Detailed course curriculum of Starting up Business Module 01: Fundamental Steps for a Business Start-up Module 02: Strategic Thinking about New Business Module 03: The Best Business Ideas for You Module 04: Developing a Start-up Business Plan Assessment Method of Starting up Business After completing each module of the Starting up Business, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Starting up Business After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Starting up Business This course is ideal for anyone who wants to start up his own business. Requirements Starting up Business There are no specific requirements for this Starting up Business course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Starting up Business Upon successful completion of this course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

Do you know the concept of self-awareness and self-assure? Are you trying to help yourself or someone attain self-development through assertiveness? We should take an initiative to be able to develop ourselves and know how to help other become assertive to establish their own boundaries and this course is designed for that! Description: The objective of falling into a centre of the assertiveness scale is that you will be more effective in life and have better individual and work connections. Being assertive just implies that you know how to express your emotions and how to assert your own rights while being aware also of other people's rights. If you are given the chance to do this and learn how to master the right kind of assertiveness then you won't have as much clash with other individuals throughout your life. Both detached and forceful individuals have a tendency to live in a world that is loaded with disagreement and show because of their failure to discuss their sentiments and yearnings constructively and this course will help you in that. You will be able to know the right way in becoming an assertive person and how to help people become one. Who is the course for? Professionals who are helping people build their personal goals and become assertive People who have an interest in the personal development concepts Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Assertiveness Skills is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists. Level 2 Certificate in Assertiveness Skills Understanding Assertiveness 01:00:00 Are You Assertive? How Assertive Are You? 10 Questions To Find Out 02:00:00 Being Assertive At Work 01:00:00 How to Say No and Be Assertive in Social Settings 02:00:00 When Should You Say No 00:30:00 How to Raise Assertive Children 01:00:00 Conclusion 00:15:00 Final Exam Mock Exam-Level 2 Certificate in Assertiveness Skills 00:20:00 Mock Exam Final Exam-Level 2 Certificate in Assertiveness Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Life Coaching: Life Coaching Course Online The Life Coaching: Life Coaching Course Online "Empowering the Next Generation" is now available! "What is Life Coaching?" is one of the most frequently posed queries. Giving advice is only one aspect of life coaching: life coaching courses. Life Coaching: Life Coaching Course involves getting to know the client and helping them figure out what they can do to reach their objectives. Understanding your client's needs and the adjustments they must make in order to better their lives is crucial if you want to be a successful life coach. The Life Coaching: Life Coaching Course will introduce you to the basics of life coaching, numerous life coaching methods, and various life coaching areas before guiding you towards an awareness of your client's development of mental and physical skills. Additionally, it will show you how to assist your patients in developing greater mindfulness and self-awareness. Special Offers of this Life Coaching: Life Coaching Course This Life Coaching: Life Coaching Course includes a FREE PDF Certificate. Lifetime access to this Life Coaching: Life Coaching Course Instant access to this Life Coaching: Life Coaching Course Get FREE Tutor Support from Monday to Friday in this Life Coaching: Life Coaching Course Main Course: Level 7 Life Coaching Course Free Courses Course 01: Anger Management Course 02: Level 5 Diploma in Business Analysis [ Note: Free PDF certificate as soon as completing the Life Coaching: Life Coaching Course] Life Coaching: Life Coaching Course Online Industry Experts Designed this Life Coaching: Life Coaching Course into 12 detailed modules. Course Curriculum of Life Coaching: Life Coaching Course Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method of Life Coaching After completing each module of the Life Coaching: Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Life Coaching After completing the MCQ/Assignment assessment for this Life Coaching: Life Coaching Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course is perfect for: Life Coaches Students Fresh Graduates Job Seekers People who are serious about loving and assisting others. Anybody who wants to pursue a worthwhile and satisfying career for the rest of their lives. Requirements Life Coaching: Life Coaching Course Online Students who intend to enroll in this Life Coaching: Life Coaching Course must meet the following requirements: Life Coaching: Good command of the English language Life Coaching: Must be vivacious and self-driven. Life Coaching: Basic computer knowledge Life Coaching: A minimum of 16 years of age is required. Career path Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. By introducing new skills to your CV, you will be able to progress your career and become more successful in your chosen industry. Certificates Certificate of completion Digital certificate - Included

Life Coaching: Life Coaching Course Online The Life Coaching: Life Coaching Course Online "Empowering the Next Generation" is now available! "What is Life Coaching?" is one of the most frequently posed queries. Giving advice is only one aspect of life coaching: life coaching courses. Life Coaching: Life Coaching Course involves getting to know the client and helping them figure out what they can do to reach their objectives. Understanding your client's needs and the adjustments they must make in order to better their lives is crucial if you want to be a successful life coach. The Life Coaching: Life Coaching Course will introduce you to the basics of life coaching, numerous life coaching methods, and various life coaching areas before guiding you towards an awareness of your client's development of mental and physical skills. Additionally, it will show you how to assist your patients in developing greater mindfulness and self-awareness. Unlock your potential with our Level 7 Life Coaching course. Dive deep into transformative techniques and master the art of life coaching. Elevate your career, empower others, and enrich lives. Join us to embark on a journey of personal growth and professional fulfillment. Enroll now and ignite your passion for life coaching! Special Offers of this Life Coaching: Life Coaching Course This Life Coaching: Life Coaching Course includes a FREE PDF Certificate. Lifetime access to this Life Coaching: Life Coaching Course Instant access to this Life Coaching: Life Coaching Course Get FREE Tutor Support from Monday to Friday in this Life Coaching: Life Coaching Course Courses included with Level 7 Life Coaching: Life Coaching Course Course 01: Level 7 Life Coaching Course 02: Level 5 Mental Health Care - MCA and DOLS Course 03: Workplace Stress Management Course 04: Dealing with Difficult People Course 05: Level 5 Personal Development [Note: Free PDF certificate as soon as completing the Life Coaching: Life Coaching course] Life Coaching: Life Coaching Course Online Industry Experts Designed this Life Coaching: Life Coaching Course into 12 detailed modules. Course Curriculum of Life Coaching: Life Coaching Course Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method of Life Coaching After completing each module of the Life Coaching: Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Life Coaching After completing the MCQ/Assignment assessment for this Life Coaching: Life Coaching Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course is open to candidates with no prior expert experience from all backgrounds. Requirements Life Coaching: Life Coaching Course Online Students who intend to enroll in this Life Coaching: Life Coaching course must meet the following requirements: Life Coaching: Good command of the English language Life Coaching: Must be vivacious and self-driven Life Coaching: Basic computer knowledge Life Coaching: A minimum of 16 years of age is required Career path Life Coaching: Life Coaching Course Online Certificates Certificate of completion Digital certificate - Included

Getting Started The ILM Level 5 Certificate in Leadership and Management is designed for practising project managers, department heads, and middle managers, helping them to develop skills and experience, improve performance and prepare for senior management responsibilities. At the Certificate level, the mandatory unit focuses on understanding different leadership styles and adopting the most effective style to motivate staff and achieve organisational goals. Another unit covers using and evaluating action learning for leadership development, planning, and undertaking activities to develop the learner's leadership performance. The benefits of an ILM qualification are endless. The Level 5 management course focuses on the development of an individual's ability to lead, motivate and inspire a team, to provide strategic leadership as well as improve day-to-day operational management, benchmarking their managerial skills and raising their profile within the organisation-making ILM Level 5 one of the best management qualifications to have. The Institute of Leadership and Management (ILM) Level 5 Certificate will build upon and broaden senior managers' skills, giving them the practical techniques to excel as strong and effective leaders. The ILM Level 5 Certificate aims at those with considerable management experience and those looking to take their next career step to higher-ranking leadership positions within an organisation. Studying with ILM delivered by SBTL offers the learner real, practical and transferable skills that can immediately be implemented in the workplace. Key Benefits The Level 5 Certificate in Leadership and Management is designed for practising middle managers, helping them to develop their skills and experience, improve performance and prepare for senior management responsibilities. Benefits for individuals  Understand yourself as a leader  Use feedback and self-review to enhance your leadership skills  Learn solid techniques for planning and implementing complex pieces of work  Put these skills into practice in your workplace  Raise your profile, get results and get a nationally recognised qualification.  Benefits for employers  Short, concise qualification focused on workplace-based activity  Give managers the tools to manage their own professional development  Managers with the self-awareness to lead and the practical skills to deliver results in your organisation. About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? A dedicated tutor for individual students to help and provide suggestions throughout the course. Providing formative assessment with formative feedback will support the learner to improve their achievements. Our online learning platform will provide all of the assessment materials. Platform independent accessibility of Online learning portal, SBTL delivers the course straight to the student's smartphone, tablet, laptop or desktop, enabling them to study at their convenience. Entry Requirements Must be 19 years of age and over Substantial experience as a manager or supervisor Should possess provable academic ability to complete a level 5 qualification Progression These qualifications will provide progression opportunities to other qualifications including: ILM Level 5 Diploma in Principles of Leadership and Management Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Credit Value: Minimum 13 credits Maximum 36 credits Rules of Combination: Minimum 13 credits, maximum 36 credits Minimum of 7 credits from Group 1 Maximum of 6 credits from Group 2 Unit Code Unit Title Credit Group 1 8607-506 Managing Stress and Conflict in the Organisation 3 8607-511 Managing Projects in the Organisation 4 Group 2 8607-402 Managing Equality and Diversity in Own Area 4 8607-415 Motivating people in the workplace 2 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.