318 Courses delivered Online

Unlock the potential of freelance copywriting with our comprehensive Freelance Copywriter Training. From mastering essential skills to closing deals and targeting lucrative niches, this course equips you for success in the competitive world of copywriting. Ideal for aspiring freelancers and professionals seeking to enhance their copywriting prowess.

UX Process for Beginners from User Interviews to Personas, User stories, Information architecture to Usability testing

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Unlock your creative prowess in the exhilarating realm of game development through this course. This step-by-step guide empowers you to grasp the nuances of crafting captivating 2D games using Python and the robust Pygame library. Understanding of concepts such as control flow, data structures, and object-oriented programming would be beneficial.

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Enroll in the online course "Photoshop & Illustrator CC: Become a Professional Logo Designer" and gain comprehensive knowledge of logo design workflow from beginning to end, complete with practical examples and step-by-step guidance. The course commences by providing a thorough understanding of logos, their functions, and significance. You will then examine some of the world's most recognizable logos and explore the best practices and latest trends in logo design. Additionally, crucial topics such as plagiarism and copyright will also be discussed. Subsequently, the course delves into the visual components of a logo and focuses on two critical elements: typography and color. Furthermore, the course will cover the fundamental graphics and logo design processes, leading to the most demanding stage: learning how to use Photoshop and Illustrator, and ultimately creating your first logo using both tools. Step-by-Step Secrets to Designing Great Logos Master the use of Adobe Photoshop and Illustrator for effective logo design Explore the function of logos and why some work better than others Discover the fundamental design principles behind great logos Learn how to land clients and understand what they want from a design Push your creative skills into an in-demand, specialized area Combine Technical Skills with Creative Principles The "Step-by-Step Secrets to Designing Great Logos" online course is tailored to individuals who wish to create effective logos, including designers, small business owners, art students, and prospective freelancers. This course does not require prior design experience, but it can be beneficial to have a basic understanding of Illustrator, Photoshop, and design principles. The course covers several important topics, including the importance and function of logos, fundamental design principles, client acquisition, and the use of Adobe Photoshop and Illustrator for logo design. By the end of the course, you will have a comprehensive understanding of the logo design workflow, complete with real-world examples and step-by-step instructions. Finally, you will have the opportunity to apply your skills and create your first logo using Adobe Photoshop and Illustrator. This online course is an excellent choice for those starting a business, studying design, or looking to improve their skills. Length of Study: 8 hours with 12 years of access to content

If you want to enhance your problem-solving and decision-making abilities with ChatGPT's predictive capabilities, streamline your communication, and improve efficiency in professional/personal settings, this course is for you. Acquire the skills to train and fine-tune ChatGPT for specific applications and industries.

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

This course teaches the fundamental concepts of DAX in Power BI. If you have the questions: How do I learn DAX? What is the best way to learn DAX fast?-then this is the best course for you. This course teaches fundamental concepts and does not cover visualization or various advanced DAX patterns for specific questions.

Refine your editing skills with our Copyediting & Proofreading Course. Learn the art of polishing written content, mastering grammar rules, and ensuring accuracy and clarity in every piece. Elevate your career as a professional editor or freelancer. Enroll now and perfect your craft!