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Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

Kitchen management - help yourself to a warm meal every day Cooking can represent one's soul when they put enough love into it, many even believe that it is the pathway to the soul. But who has time to go through the effort of preparing a good meal every day? Today's busy lifestyle barely lets you have the time to defrost those cold peas before shoving them down your throat and running out the door. Well not to worry though, because this Kitchen Management Certificate Course will help you manage all your cooking related problems by helping you keep a well organized kitchen. Kitchen Management Certificate Course will help you find ways to save money by teaching you how to purchase your kitchen utilities smartly. It will also make you realize the difference between wanting something as opposed to really needing it. This course will help you understand how to complement different dishes. You will learn the cooking style for different occasions and from different locations. So if you want the perfect work-life balance, get this course immediately. Course Highlights Kitchen Management Certificate Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Kitchen Management Certificate Course into 38 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 5 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Kitchen Management Certificate Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Kitchen Management Certificate Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Kitchen Management Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 Buying Kitchen Equipment: Tips And Tricks To Save Money FREE 01:00:00 The Well Equipped Kitchen FREE 00:15:00 Take Inventory 01:00:00 Be Wary Of The Latest Trends 01:00:00 Inexpensive Vs. Cheap 00:15:00 Needing Vs. Wanting 01:00:00 Module 02 Comparison Shopping 01:00:00 How To Find The Best Deals 01:00:00 Secrets Of Outdoor Cooking Recipes 01:00:00 Once A Month Cooking Recipes 00:15:00 Mother's Day Cooking Made Easy 01:00:00 Mardi Gras Cooking Cajun Style 00:30:00 Learn To Cook Italian Food On Vacation 01:00:00 Cooking With A Dutch Oven 01:00:00 Module 03 Recipes Of Italian Vegetarian Cooking 01:00:00 Home Cooking Network: An Array Of Recipes 00:30:00 America's Home Cooking: The Television Program 01:00:00 A Wonderful Experience With Outdoor Cooking Burners 00:30:00 Cooking For Sunday Dinner 01:00:00 Healthy Cooking Oils 01:00:00 Cooking Cajun Food 01:00:00 Paula's Home Cooking Recipes 00:30:00 Module 04 The Importance Of Eating A Healthful Vegetarian Diet 01:00:00 Italian Food On A Date 00:30:00 The History Of Pasta In Italian Food 01:00:00 Review Of Different Vegetarian Cooking Shows 00:30:00 Italian Cooking Brochutto 01:00:00 Cooking Christmas Cookies 01:00:00 Back To Beginning For President's Day Cooking 00:30:00 Microwave Bacon Cooking Equipment 00:30:00 Module 05 Cheap Italian Food In Milan 01:00:00 Chinese Cooking Wok 01:00:00 7 Useful Cooking Tips And Hints 01:00:00 Down Home Cooking 00:30:00 Italian Cooking School 00:30:00 Cooking Games 00:30:00 Italian Cooking Recipes 00:30:00 French Cooking Holidays 00:30:00 Mock Exam Mock Exam- Kitchen Management Certificate Course 00:20:00 Final Exam Final Exam- Kitchen Management Certificate Course 00:20:00

The Perfect Course for Online Shopping Do you love shopping online? Are you confused about the procedures of an online order? The course will answer all the frequently asked questions about online shopping. Course Description: The demand of online shopping is increasing day by day. In many countries, a significant portion of GDP comes from online business. Online shopping saves both time and energy. The main advantage of online shopping is its price. The cost is kept low and fixed in the most online store. In the course, you will learn the details about online shopping like the benefits of online shopping, how to place an order, the top rated and featured products, how to choose original products, how to pay, where to find the used products, etc. The course will also cover the information about how to deal with a defective product. By the end of the course, you will be able to do your shopping online very smartly and smoothly. Course Highlights Online Shopping Guide is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Online Shopping Guide into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Online Shopping Guide Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Online Shopping Guide is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Online Shopping Guide is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Online Shopping 00:15:00 Reasons of Online Stores Become so Popular 00:30:00 Online Shopping Savings With Cards 01:00:00 Benefits of Online Shopping 00:30:00 Quick Orders and Tips for Placing Orders 01:00:00 Security Concerns Weigh of Online Shopping 01:00:00 How To Deal With a Defective Item Purchased Online 01:00:00 Solution of Online Shopping Problems 00:30:00 The Fine Print of Online Shopping 00:30:00 Where to Find Product Reviews Before Shopping Online 01:00:00 Mock Exam Final Exam

Overview This comprehensive course on Newspaper Journalism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Newspaper Journalism comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Newspaper Journalism. It is available to all students, of all academic backgrounds. Requirements Our Newspaper Journalism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 05:19:00 total length •Introduction and Principles of Newspaper Journalism: 00:23:00 •History and Development of Newspaper Journalism: 00:16:00 •Interviewing for Newspaper Journalism: 00:25:00 •News Writing: 00:20:00 •News Production: 00:20:00 •News Reporting: 00:21:00 •Writing Skills for Newspaper Journalists: 00:31:00 •Newspaper Journalism law: 00:36:00 •Court Reporting: 00:14:00 •Journalism Ethics: 00:16:00 •Niche Journalism: 00:27:00 •Tips on Writing a Good Feature Story: 00:34:00 •Health and Safety for Journalists: 00:36:00 •Assignment - Newspaper Journalism: 00:00:00

Overview This comprehensive course on Mastering the art of Macarons will deepen your understanding of the food industry. After successful completion of this course you can acquire the required skills in this sector. This Mastering the art of Macarons comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Mastering the art of Macarons. It is available to all students, of all academic backgrounds. Requirements Our Mastering the art of Macaronsis fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 00:43:00 total length •Introduction: 00:04:00 •Video Recipes: 00:05:00 •Mixing Process Video: 00:04:00 •Italian Meringue Video: 00:05:00 •Mixing,Piping and Croutage: 00:06:00 •Raspberry Patè de Fruit: 00:02:00 •The Chocollate Ganache Video: 00:04:00 •Pistachio Cream Filling: 00:02:00 •Salted Caramel: 00:03:00 •Macarons Final Assembly: 00:05:00 •Tip Video: 00:02:00 •Conclusions: 00:01:00 •Assignment - Macarons Mastery Course: 00:00:00

Overview This comprehensive course on Mushroom Growing Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Mushroom Growing Course comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Mushroom Growing Course. It is available to all students, of all academic backgrounds. Requirements Our Mushroom Growing Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 04:53:00 total length •Introduction to Mushroom Cultivation: 00:28:00 •Identifying Edible Mushrooms: 00:36:00 •Mushroom Culture Part One: 00:30:00 •Mushroom Culture Part Two: 00:17:00 •Mushroom Spawning: 00:20:00 •Mushroom Compost Part One: 00:23:00 •Mushroom Compost Part Two: 00:16:00 •Making and Casing Mushroom Beds: 00:26:00 •Mushrooms Growing Conditions: 00:23:00 •Growing Mushrooms Outside: 00:26:00 •Harvesting and Storing Mushrooms: 00:26:00 •Mushroom Business: 00:22:00 •Assignment - Mushroom Growing Course: 00:00:00

Overview This comprehensive course on EFT - Emotional Freedom Technique will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This EFT - Emotional Freedom Technique comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this EFT - Emotional Freedom Technique. It is available to all students, of all academic backgrounds. Requirements Our EFT - Emotional Freedom Technique is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:00:00 total length •What Is EFT (Emotional Freedom Technique): 00:13:00 •EFT and Emotions, The Brain (EFT with the Body): 00:12:00 •Emotional Freedom Technique (EFT) Procedures: 00:19:00 •Detailed Instructions of ETF: 00:14:00 •Applying EFT to Physical Issues: 00:16:00 •Treating Children with EFT: 00:14:00 •EFT That Can Improve/ Heal Life & Tips: 00:14:00 •Doing Business with EFT: 00:18:00 •Assignment - EFT - Emotional Freedom Technique: 00:00:00

Social Work Studies is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Social Work Studies and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: An Overview of Social Work An Overview of Social Work 00:19:00 Module 02: Social Work Basics Social Work Basics 00:26:00 Module 03: Theories of Social Work and Sociology Theories of Social Work and Sociology 00:41:00 Module 04: Casework Process and Teamwork Casework Process and Teamwork 00:39:00 Module 05: Dimensions of Social Work / Models of Intervention Dimensions of Social Work / Models of Intervention 00:51:00 Module 06: Practice Contexts and Application Practice Contexts and Application 00:30:00 Module 07: Working with Adults Working with Adults 00:32:00 Module 08: Principles of Conduct and Role as Social Care Worker Principles of Conduct and Role as Social Care Worker 00:24:00 Recommended Materials Recommended Readings - Social Work Studies 01:16:00 Assignment Assignment - Social Work Studies 00:00:00

QLS Endorsed Level 4 | CPD Certified | FREE 2 Premium Courses | Free QLS Hard Copy + PDF Certificates | Lifetime Access

Overview Learn to engage with vulnerable individuals and be capable of ignoring obstructive conduct that usually prevents the necessary support. This course is an insightful and useful guide which will teach you to identify the sources of challenging behaviour and provide practical assistance. The Challenging Behaviour in Young People Level 2course is designed to help carers and relatives identify the reasons for anti-social or 'difficult' actions being displayed by individuals. You will be taught to detect signs of mental health problems, common disorders, or emotional pressure that may cause changes in a person's demeanour. With this knowledge, you will be empowered to understand, engage, and help those in need. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Challenging Behaviour in Young People Level 2. It is available to all students, of all academic backgrounds. Requirements Our Challenging Behaviour in Young People Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 6 lectures • 02:30:00 total length •Challenging Behaviour and Learning Disabilities: 00:15:00 •Key priorities for implementation: 00:15:00 •Children, Young People and Adults: 00:30:00 •Organising effective care: 00:30:00 •Risk assessment: 00:30:00 •Reactive strategies: 00:30:00