2800 Courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - SETTING EXPECTATIONS Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing 3 - SETTING GOALS Understanding Cascading Goals The SMART Way Helping Others Set Goals 4 - ASSIGNING WORK General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach 5 - DEGREES OF DELEGATION Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence 6 - IMPLEMENT DELEGATION Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation 7 - PROVIDING FEEDBACK Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback 8 - MANAGING YOUR TIME The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS What to Do If You?ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR Ask the Right Questions of the Right People Go to Gemba Keep Learning 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

ITIL® 4 Strategist: Direct, Plan and Improve: On-Demand The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

If you're passionate about dogs and want a career that moves—literally—then the Dog Training: Dog Agility Mini Bundle is your path to becoming hireable in a fast-growing field. Whether you dream of working with pets professionally or supporting public and private animal care sectors, this bundle sets you apart. Animal care organizations, dog agility trainers, and public health departments are increasingly looking for people trained in puppy training, dog basics, public health, animal care, and psychology. Don't just be someone who loves dogs—be someone who gets hired to train and care for them. Description Dogs are more than pets—they’re a career. The Dog Training: Dog Agility Mini Bundle opens up job-ready pathways in pet training services, agility coaching, animal care facilities, and public health outreach. You’ll build industry-respected fluency in puppy training, dog basics, public health, animal care, and psychology—skills that immediately set you apart. Canine behavior is science, and professionals who understand puppy training and dog basics through a psychology lens are in demand. Combine that with awareness of public health regulations and hands-on animal care knowledge, and you become a key asset to vet clinics, shelters, pet daycares, and agility training centers. This isn’t just about learning—it’s about becoming the type of trainer or care specialist that organizations want to hire today. Get ahead while others hesitate. These roles move fast, and those fluent in puppy training, dog basics, public health, animal care, and psychology will always have a competitive edge. FAQ Who is this bundle for? Ideal for aspiring dog trainers, agility instructors, animal welfare assistants, and public health volunteers who want to apply puppy training, dog basics, public health, animal care, and psychology in practical ways. Why are these skills in demand? Because puppy training, dog basics, public health, animal care, and psychology are the backbone of safe, ethical, and effective dog handling—especially in a society that values animal wellbeing. Will this help me start a pet-related career? Definitely. It prepares you for entry-level work in agility training, pet care centers, and even dog-related community outreach that connects public health with animal care needs.

The Translation: Translator Mini Bundle is made for individuals ready to turn language into career currency. Whether you're planning to work in education, corporate training, content localisation, or language therapy, this bundle speaks the hiring manager’s language. With English Grammar, ESOL, TEFL, Phonics, and Speech and Language Therapy at the core, it’s a complete toolkit for language-driven professions. Translation is more than word swapping—it’s precision, fluency, and understanding. Don’t let language job listings pass you by. This bundle gives you the edge to stand out in translation agencies, online teaching platforms, NGOs, and education systems worldwide. Description English Grammar is still the foundation of professional communication. Employers in publishing, e-learning, and education all value team members with strong grammar fundamentals. Combine that with ESOL and TEFL, and you’re instantly relevant to global teaching roles, remote learning hubs, and content localisation firms. Phonics adds another dimension—particularly valuable for child-focused roles and pronunciation coaching. It’s a skill highly valued by ESOL and TEFL recruiters alike. Speech and Language Therapy broadens your employability even more. It signals that you can work not only with fluent learners but also with those who have challenges in language acquisition or pronunciation. Together, English Grammar, ESOL, TEFL, Phonics, and Speech and Language Therapy create a versatile skill stack that works across borders, industries, and demographics. If you're aiming for translator, language coach, TEFL teacher, or ESL support jobs—this bundle puts you in prime hiring territory. FAQ Q: Will this help me get a job as a translator or language coach? A: Absolutely. English Grammar, TEFL, and ESOL are key for such roles. Q: What industries value these skills? A: Education, language services, publishing, NGOs, and healthcare all need these skills. Q: Why is Speech and Language Therapy included? A: It makes you more employable in special education and speech development fields. Q: Is Phonics useful outside of school settings? A: Yes. Phonics is crucial for ESOL, TEFL, and speech improvement in adult education too. Q: Do TEFL and ESOL overlap? A: They complement each other—one covers teaching methodology, the other learner orientation. Q: Why buy this bundle? A: You get five employment-critical language skills in one cost-efficient purchase.

Learn a balanced approached to celebrating wins and setting goals.

Rather than dieting and avoiding foods, self-diagnosing issues and getting lost in a whirlwind of information about this det, that diet and wondering what’s really best for you start with understanding the basics, peel back 1 layer at a time and put yourself back in the driving seat of your health, wellbeing and fitness goals. From working out how much you should be eating/portion size to gain energy to how your meals can be optimised to fulfil fitness goals his book has you covered. You can also book in sessions with Samantha to coach you through your journey as it suits you to help you create your personalised nutrition plan.

Specializing in Corrective Exercise with NASM can stretch your earning potential along with your clients’ abilities to reduce the risk of injury—helping them move, feel and live better. By becoming a Corrective Exercise Specialist, you’ll take your fitness career and ability to help your clients to new levels. You’ll learn how to assess clients in a whole new way. It will help you better identify their movement compensations, where they are weak or strong, and hone your ability to use that knowledge to design effective and efficient programs. You’ll take your ability to assess clients from generalized to specific, breaking assessments down into smaller, more in-depth pieces so you can identify different parts of the body in need of attention.

The Art of Delegation and High-Impact Feedback: Virtual In-House Training Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models

The Art of Delegation and High-Impact Feedback: In-House Training Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models

The Art of Delegation and High-Impact Feedback (Virtual) Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to delegate? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What You Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you delegate Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Delegation What is delegation? What makes delegation hard? What do I delegate and why? How to delegate effectively