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1793 Courses delivered Online

CRM (Customer Relationship Management)

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

CRM (Customer Relationship Management)
Delivered Online On Demand
£53

Operations Management Level - 7

By Training Tale

Are you ready to advance your career in business management? With this exclusive Operations Management - Level 7, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management - Level 7 is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management - Level 7 aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Operations Management - Level 7 qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management - Level 7 prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Operations Management - Level 7course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Operations Management - Level 7 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Operations Management - Level 7 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Operations Management - Level 7 Bundle Course << Course 01: Operations Management - Level 7 Course 02: Level 7 Diploma in Leadership and Management Course 03: Level 7 Business Management Course Course 04: Level 2 Certificate in Business Management Course 05: Level 2 Diploma in Business Administration Course 06: Level 7 Diploma in Facilities Management Course Course 07: Level 5 Diploma in Business Analysis Course 08: Level 5 Diploma in Risk Management Course Course 09: Level 3 Business Administration Course 10: Level 1 Business Management Course 11: Minute Taking Course Course 12: Workplace Stress Management Course 13: Workplace First Aid Training Course 14: Dealing With Difficult People Course 15: Communication Skills Course >> Other Benefits of Operations Management - Level 7 Bundle Course << Free 15 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Operations Management - Level 7 course] Course Curriculum of Operations Management - Level 7 Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Operations Management - Level 7 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management - Level 7 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Operations Management - Level 7 course because it does not require any advanced knowledge or skills. Career path This Operations Management - Level 7 could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included

Operations Management Level - 7
Delivered Online On Demand4 days
£55

Forex Trading, Stock Trading & Financial Analysis Level QLS Endorsed Diploma

By Compliance Central

Recent news has shown a surge in interest in Forex Trading, Stock Trading & Financial Analysis, likely driven by the increasing accessibility and understanding of these markets. Individuals are recognizing the potential for significant financial gains through strategic investment and analysis. This bundle offers a comprehensive approach to mastering these areas, combining theoretical knowledge with practical application for a well-rounded understanding. With Forex Trading, Stock Trading & Financial Analysis becoming increasingly prevalent in global economic discussions, the demand for professionals with expertise in these fields is higher than ever. This Forex Trading, Stock Trading & Financial Analysis Level QLS Endorsed Diploma bundle encompasses a variety of courses, covering everything from the basics of stock market investing to advanced strategies in Forex trading. Whether you're a beginner looking to build a solid foundation or an experienced trader seeking to refine your skills, this bundle has something to offer. With a focus on personal development and career growth, it not only equips you with the technical know-how but also enhances your networking, confidence, and time management skills for success in the competitive world of finance. QLS Endorsed Courses: Course 01: Certificate in Stock Market Investing for Beginners at QLS Level 3 Course 02: Diploma in Financial Analysis at QLS Level 4 Course 03: Advanced Diploma in Forex Trading at QLS Level 7 CPD QS Accredited Courses: Course 04: Investment Course 05: Stock Market Day Trading Strategies Course 06: Financial Analysis Course 07: Complete Swing Trading Training Course 08: Day Trade Stocks with Price Action and Tape Reading Strategy Course 09: Capital Budgeting & Investment Decision Rules Course 10: Stock Market Investing for Beginners Course 11: Cryptocurrency: Wallets, Investing & Trading Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in Forex Trading, Stock Trading & Financial Analysis Level QLS Endorsed Diploma. Learning outcomes for this bundle include: Mastering advanced techniques in Forex Trading, Stock Trading & Financial Analysis, including risk management and technical analysis. Understanding the fundamentals of stock market investing, from basic principles to advanced strategies through Forex Trading, Stock Trading & Financial Analysis. Analyzing financial data effectively to make informed investment decisions. Developing expertise in various trading strategies, including day trading, swing trading, and penny stocks trading. Enhancing personal development skills such as networking, confidence, and stress management. Creating a career development plan tailored to your goals in the finance industry. The courses included in this bundle cover a wide range of topics essential for success in Forex Trading, Stock Trading & Financial Analysis. Participants will start by mastering the fundamentals of stock market investing, learning how to analyze market trends and make informed investment decisions. They will then delve into advanced techniques in Forex Trading, Stock Trading & Financial Analysis, exploring topics such as technical analysis, risk management, and trading psychology. Additionally, participants will gain insights into various trading strategies, including day trading, swing trading, and penny stocks trading, allowing them to diversify their investment portfolios and maximize returns. Furthermore, this Forex Trading, Stock Trading & Financial Analysis bundle emphasizes personal development, offering courses focused on networking, confidence building, and stress management. Participants will learn how to enhance their communication skills, expand their professional network, and develop a career development plan tailored to their goals in the finance industry. By the end of the program, participants will emerge as well-rounded professionals equipped with the knowledge, skills, and confidence to excel in Forex Trading, Stock Trading & Financial Analysis, positioning themselves for success in today's dynamic financial landscape. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Forex Trading, Stock Trading & Financial Analysis bundle is suitable for: Aspiring traders looking to enter the world of Forex Trading, Stock Trading & Financial Analysis. Finance professionals seeking to expand their knowledge and skills in Forex Trading, Stock Trading & Financial Analysis. Students studying finance or related fields who want to supplement their academic learning with practical insights. Anyone interested in personal development and enhancing their career prospects in the finance industry and they have interest in Forex Trading, Stock Trading & Financial Analysis. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path This Forex Trading, Stock Trading & Financial Analysis bundle will be helpful for anyone looking to pursue a career as: Junior Trader Financial Analyst Investment Analyst Portfolio Manager Risk Manager Hedge Fund Manager Financial Consultant Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Forex Trading, Stock Trading & Financial Analysis Level QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Level 5 Diploma in Manager Management

By Compliance Central

Are you prepared to start the thrilling path to becoming a highly competent manager? With our Level 5 Diploma in Manager Management, you'll gain a comprehensive understanding of the essential skills and knowledge required to lead and manage teams effectively in today's dynamic business environment. This rigorous program will equip you with the expertise to navigate the complexities of project management, human resources, communication, and strategic planning. This course will help you master the essential skills of Manager Management, such as Global Project Management, Quality Management, Human Resources, and more. You will learn how to plan and schedule your projects effectively, measure and improve your performance, and manage your talent. You will also develop your abilities in Conflict Management, Stress Management, and Communication Skills, which are crucial for creating a positive work culture. Additionally, you will gain insights into Procurement & Purchasing and Risk Management, which are key aspects of managing resources and uncertainties. This course is your gateway to comprehensive insights into Managerial roles. It positions you as a strategic leader capable of navigating challenges with finesse. Enrich your professional profile with an in-depth understanding of Manager Management, setting you apart in today's competitive job market. Learning Outcomes: Develop advanced proficiency in Project Management principles. Master the art of effective Time and Quality Management. Hone your skills in Human Resources, Performance, and Talent Management. Acquire expertise in Conflict, Stress, and Crisis Management. Enhance communication skills crucial for effective leadership. Navigate Procurement & Purchasing and Risk Management with confidence. Level 5 Diploma in Manager Management Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resources Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meetings and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Module 19: Risk Management Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? This course is suitable for: Project Manager Operations Manager Team Lead Quality Assurance Manager Human Resources Manager Crisis Management Specialist Requirements Level 5 Diploma in Manager Management To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Manager Management Operations Manager: £40,000 to £70,000 per year Project Manager: £35,000 to £60,000 per year Human Resources Manager: £40,000 to £70,000 per year Sales Manager: £40,000 to £60,000 per year Supply Chain Manager: £40,000 to £70,000 per year Business Development Manager: £40,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 5 Diploma in Manager Management
Delivered Online On Demand8 hours
£109

Leadership & Management, Train the Trainer & Motivation QLS Endorsed Diploma

By Compliance Central

In the realm of Leadership & Management, recent data underscores its paramount importance for organizational success. A study in 2023 revealed that companies with strong Leadership & Management practices see up to a 35% increase in productivity. This demonstrates a clear link between effective Leadership & Management skills and the overall performance of an organization. Within this context, our Leadership & Management, Train the Trainer & Motivation QLS Endorsed Diploma stands as a comprehensive resource for those aiming to elevate their Leadership & Management capabilities to new heights. This bundle is meticulously crafted to enrich your Leadership & Management journey, blending theoretical knowledge with insights into Motivation, Training, and Management. Whether you're aspiring to climb the career ladder or seeking to enhance your Leadership & Management proficiency, this package serves as an ideal stepping stone, offering a robust foundation in Leadership & Management principles alongside essential personal development and career growth strategies. QLS Endorsed Courses: Course 01: Award in Motivation Skills at QLS Level 2 Course 02: Diploma in Train the Trainer Bootcamp at QLS Level 4 Course 03: Diploma in Leadership & Management at QLS Level 5 CPD QS Accredited Courses: Course 04: Organizational Behaviour, HR and Leadership Course 05: Team Management Course 06: Delegation Skills Course 07: Office Administration Course 08: UK Employment Law Course 09: Equality, Diversity and Discrimination Course 10: Workplace Stress Management Course 11: Dealing With Difficult People Training Course Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in the Leadership & Management, Train the Trainer & Motivation QLS Endorsed Diploma . Learning Outcomes Master Leadership & Management Fundamentals: Gain an in-depth understanding of core Leadership & Management principles, enabling you to lead with confidence and efficiency. Enhance Motivational Skills: Learn strategies to motivate your team effectively, fostering a productive and positive work environment. Effective Training Techniques: Acquire the skills to design and deliver impactful training sessions, enhancing the capabilities of your team in Leadership & Management contexts. Develop Strategic Management Abilities: Understand the intricacies of strategic Leadership & Management to make informed decisions that drive organizational success. Career Advancement Strategies: Equip yourself with the tools for successful career planning, CV crafting, and job searching to accelerate your career growth. Improve Personal and Professional Communication: Enhance your public speaking, presentation, and networking skills to establish and maintain effective relationships in professional settings. This Leadership & Management bundle is designed to imbue learners with a comprehensive grasp of Leadership & Management principles, preparing them for advanced roles in various sectors. Through an exploration of motivational techniques and training methodologies, participants will learn how to inspire and educate their teams effectively, thereby enhancing organizational performance and culture. Leadership & Management is at the heart of this course, with a focus on building strong foundational knowledge and strategic management capabilities. The curriculum includes an in-depth look at team management, delegation, and office administration, underpinned by a thorough understanding of UK employment law, equality, diversity, and workplace stress management. Leadership & Management is not just about leading but also about managing resources, people, and processes efficiently, skills that are covered extensively in this course. Additionally, the bundle addresses personal development aspects such as dealing with difficult people, which is crucial for effective Leadership & Management. The theoretical approach ensures that learners grasp the concepts of Leadership & Management without the need for industry-specific examples, providing a universal foundation that applies across various fields. This makes the course not only about Leadership & Management but also about developing a versatile skill set that enhances personal growth and career advancement. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive package is designed for: Individuals aspiring to leadership roles who wish to deepen their understanding of Leadership & Management. Mid-level managers aiming to enhance their Leadership & Management skills for career progression. HR professionals seeking to broaden their knowledge in Leadership & Management, motivation, and training. Team leaders wishing to improve their motivational and delegation skills within the context of Leadership & Management. Professionals looking to transition into leadership roles and requiring a solid foundation in Leadership & Management. Recent graduates interested in pursuing a career in Leadership & Management, seeking to understand the theoretical underpinnings of effective leadership. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon course completion, you'll unlock opportunities in: Leadership & Management across sectors. Training Specialists enhancing skills within organizations. Team Leader roles prioritizing motivation and delegation. Strategic Management guiding organizational strategy. Personal Development Coaching in various domains. Entrepreneurial ventures, leveraging leadership for success. Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Leadership & Management, Train the Trainer & Motivation QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Anti Social Behaviour & Counselling

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Anti Social Behaviour & Counselling will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Anti Social Behaviour & Counselling will help you keep ahead of the pack. The Anti Social Behaviour & Counselling incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Anti Social Behaviour & Counselling will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Anti Social Behaviour & Counselling, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Anti Social Behaviour & Counselling course, you will get 08 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Anti Social Behaviour & Counselling Bundle Consists of the following Premium courses: Course 01: Anti Social Behaviour Course 02: Counselling Course Course 03: Emotional Intelligence and Human Behaviour Course 04: Addiction and Mental Health - Dual Diagnosis Course 05: Cognitive behavioural therapy Course 06: Biohacking Your Physical and Mental Health Course 07: Dialectical Behaviour Therapy Course 08: Domestic Violence and Abuse Awareness - Level 2 Course 09: Stress Management Training Course 10: Level 2 Mindfulness for Wellbeing Course 11: Effective Communication Skills As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Anti Social Behaviour & Counselling to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Anti Social Behaviour & Counselling: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*9= £90) Hard Copy Certificates: Free (Previously it was £20*09= £180) Curriculum of Anti Social Behaviour & Counselling Bundle Course 01: Anti Social Behaviour Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 02: Counselling Course Introduction to the course Understanding Psychotherapy Starting Psychotherapy Practice Your Potential Clients in Therapy Different Types of Psychotherapy Internet Based Therapy Course 03: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 04: Addiction and Mental Health - Dual Diagnosis Promotional Video SAMHI Dual Diagnosis Intro video Module 01 - Drugs and Effects Module 02 - Addictions & Mental Health Module 03 - Harm Minimisation & Optimal Health Module 04 - Brain Works - Neurophysiology Module 05 - Trauma Model & Keys to Treatment Module 06 - Brief & Early Intervention and Tripod of Support Course 05: Cognitive behavioural therapy Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety Final Words Course 06: Biohacking Your Physical and Mental Health Module 01: Introduction Module 02: Sleep - So MUCH More Than Just Rest Module 03: Blue Light & Red Light Module 04: Mindfulness & Movement Module 05: What You Put In Your Mouth is KEY! Module 06: Hidden Secret - 'Cryotherapy' Module 07: Importance Of PURE Air Module 08: Final Thoughts & Recommendations Course 07: Dialectical Behaviour Therapy Module 01: Introduction to Dialectical Behaviour Therapy Module 02: DBT Working Process Module 03: DBT Strategies Module 04: Mindfulness Skills Module 05: Distress Tolerance Skills Module 06: Emotion Regulation Skill Module 07: Interpersonal Effective Skills Module 08: Multistage Approach of DBT Module 09: Prioritising Treatment Targets Module 10: Behavioural Analysis Module 11: DBT for Borderline Personality Disorder Module 12: DBT in Depression Module 13: DBT in Anxiety and Obsessive-Compulsive Disorder Module 14: DBT in Eating Disorder Module 15: DBT in Substance Dependence Module 16: DBT in Suicidal and Self-destructive Behaviour Course 08: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course 09: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 10: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 11: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Anti Social Behaviour & Counselling bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Anti Social Behaviour & Counselling is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Anti Social Behaviour & Counselling
Delivered Online On Demand
£53

Team Management at QLS Level 5

4.7(47)

By Academy for Health and Fitness

This Diploma in Team Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! As multinational organisations are shifting to a more flat, group-based structure, employers must find out how to mix full-time operational tasks with leadership and managerial roles. People who desire to be or are currently in positions of leadership in any organisation would benefit significantly from comprehensively designed Team Management at QLS Level 5 course. The purpose of this Team Management course is to provide students with the fundamental information required to manage and encourage high-performing teams successfully. It also includes talent management, succession planning, and risk management approaches. It will help you to improve your organisational, communication, negotiation, and conflict management abilities. You will also learn about motivating team members as a part of leadership, as well as dispute resolution and coping with office politics. This Team Management course will also teach you the fundamentals of managing virtual teams. Working in team management is a fascinating job. This career pays well and has several prospects for advancement in the United Kingdom. So, do not sell yourself short. Instead, enrol in our complete package of Team Management at QLS Level 5 course to establish a successful career in management. Upon completion of the Team Management at QLS Level 5 course, you will be able to, Understand how to define a team. Improve your management and leadership skills. Learn to build high-performing teams. Get an overview of talent management, stress management, and mental health. Determine the methods of negotiation techniques. Know the steps of managing time effectively. Recognise the importance of the risk management process. Learn the key fundamentals of managing virtual teams. Why Prefer This Team Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Team Management at QLS Level 5 course: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Team Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Team leaders and managers HR professionals Business owners and entrepreneurs Project managers Anyone interested in improving their team management skills Requirements No prior background or expertise is required. Career path This Team Management at QLS Level 5 course is designed uniquely to benefit the following careers. Team Manager (average salary £40,000) HR Manager (average salary £45,000) Project Manager (average salary £47,000) Business Development Manager (average salary £35,000) Operations Manager (average salary £42,000) Virtual Team Manager (average salary £40,000) Certificates Certificate of completion Digital certificate - Included Diploma in Team Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Team Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Team Management at QLS Level 5
Delivered Online On Demand3 weeks
£105

Operations Management

4.8(9)

By Skill Up

Hone your operational leadership skills and ensure a streamlined business process to increase productivity. Gain mastery of Negotiation Techniques, Supply Chain Management.

Operations Management
Delivered Online On Demand7 hours 51 minutes
£25

Financial Analysis, Corporate Finance with Financial Investigator Training

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Financial Analysis, Corporate Finance with Financial Investigator Training Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Looking forward to becoming the Next Finance Guru in the world of fast-growing Corporates? Or want to be self-sufficient by enriching yourself with Finance knowledge? Welcome to the captivating world of financial analysis, corporate finance, and financial investigation. Our exclusive bundle, "Financial Analysis, Corporate Finance with Financial Investigator Training," is designed to empower learners like you with essential knowledge and skills in these dynamic fields. Embark on a journey that will not only expand your understanding but also boost your career prospects. With two QLS-endorsed courses and five CPD QS-accredited courses, this comprehensive bundle is a gateway to success. Within this bundle, you will find three QLS-endorsed courses that grant you industry-recognized qualifications. These courses, namely Financial Analysis, Introduction to Corporate Finance, and Finance: Financial Investigator, delve deep into their respective subjects and equip you with the expertise to excel. As a testament to your accomplishments, you will receive hardcopy certificates for each of these courses. Additionally, our bundle includes five CPD QS-accredited courses, ensuring that you stay at the forefront of the industry. Dive into the intricacies of Financial Management, Financial Risk Management, Accounting and Finance, Corporate Finance: Profitability in a Financial Downturn, and Corporate Finance: Working Capital Management. These courses provide valuable insights and keep you updated with the latest standards and practices. Moreover, as a bonus, you will receive five career-boosting courses absolutely free with this bundle. Enhance your professional journey with courses in Professional CV Writing, Job Search Skills, Self-Esteem & Confidence Building, Professional Diploma in Stress Management, and Complete Communication Skills Master Class. Immerse yourself in this unparalleled learning experience, seize the opportunity to gain a competitive edge, and unlock a world of possibilities in the realms of financial analysis, corporate finance, and financial investigation. Enrol today and embark on a transformative educational journey that will shape your future. Key Features of the Financial Analysis, Corporate Finance with Financial Investigator Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Financial Analysis, Corporate Finance with Financial Investigator Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Financial Analysis QLS Course 02: Introduction to Corporate Finance QLS Course 03: Finance: Financial Investigator 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Financial Management Course 02: Finance: Financial Risk Management Course 03: Accounting and Finance Course 04: Corporate Finance: Profitability in a Financial Downturn Course 05: Corporate Finance: Working Capital Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Financial Analysis, Corporate Finance with Financial Investigator Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Acquire a comprehensive understanding of financial analysis and its practical applications. Develop a strong foundation in corporate finance, including financial planning and decision-making. Gain the skills to investigate financial activities, identify irregularities, and mitigate risks effectively. Analyse financial statements and interpret key financial ratios to assess business performance. Master the concepts of financial risk management and implement strategies to safeguard organisations. Demonstrate proficiency in accounting principles and practices, enabling informed financial decision-making. Learn techniques to optimise working capital management and navigate financial challenges during downturns. Explore the intricacies of financial analysis, corporate finance, and financial investigation with our comprehensive bundle, "Financial Analysis, Corporate Finance with Financial Investigator Training." This engaging course package is designed to provide you with the knowledge and expertise necessary to thrive in these interconnected domains. With three QLS-endorsed courses and five CPD QS-accredited courses, this bundle covers a wide range of topics, ensuring a well-rounded learning experience. Delve into the world of financial analysis, where you will gain a comprehensive understanding of its principles, techniques, and applications. Discover how financial statements are analysed, and learn to interpret key ratios to assess the financial health of organisations. Acquire the skills to make informed financial decisions and identify opportunities for growth and improvement. In the realm of corporate finance, you will explore the fundamental concepts that drive financial planning and decision-making within organisations. Understand the intricacies of capital budgeting, cost of capital, and capital structure, and develop the ability to optimise financial resources to maximise shareholder value. Moreover, gain insights into profitability management during financial downturns and learned strategies to navigate challenges successfully. The course also delves into the world of financial investigation, equipping you with the necessary skills to identify irregularities, detect fraud, and mitigate financial risks. Learn to apply investigative techniques and tools to uncover potential financial misconduct, ensuring the integrity and transparency of financial operations. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals seeking to enhance their knowledge and skills in financial analysis, corporate finance, and financial investigation. Accounting professionals looking to broaden their understanding of financial management and corporate finance principles. Individuals interested in pursuing a career in finance, investment, or financial investigation. Entrepreneurs and business owners aim to make informed financial decisions and effectively manage their organisations' resources. Career path Financial Analyst: £35,000 - £70,000 Corporate Finance Manager: £50,000 - £100,000 Financial Investigator: £30,000 - £60,000 Risk Manager: £40,000 - £90,000 Accounting Manager: £35,000 - £70,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Financial Analysis,  Corporate Finance with Financial Investigator Training
Delivered Online On Demand27 hours
£309

Marketing - CPD Accredited

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Marketing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. Marketing incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Marketing Bundle? Course 1: Marketing Fundamentals Course 2: Business Branding Course 3: Social Media Marketing Training Course 4: Phone-Based Customer Service Course 5: Sales: Psychology of Customers Course 6: Facilities Management Level 3 Course 7: Applied Business Analysis Diploma Course 8: The Formula to Talk with Strangers Course 9: Effective Communication Skills Diploma Course 10: Stress Management Training Course 11: Decision-Making So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Marketing: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 1: Marketing Fundamentals Introduction Definitions Traditional vs Contemporary Marketing Management Orientations Understand your Customers Segmentation Course 2: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 3: Social Media Marketing Training Module 01: Social Media Marketing Module 02: Sales Psychology Module 03: Business Branding Module 04: Search Engine Optimization Module 05: Facebook Marketing Module 06: YouTube Marketing Module 07: Instagram Marketing Module 08: Twitter Marketing Module 09: Pinterest Marketing Module 10: LinkedIn Marketing Module 11: Quora Marketing Course 4: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 7: Applied Business Analysis Diploma Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Course 8: The Formula to Talk with Strangers Course Overview Marketing The Formula Summary End Course 9: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Decision-Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Marketing - CPD Accredited
Delivered Online On Demand
£53