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Wonder how people write creative letters? Want to become a professional letter writer? Or are you willing to enhance your current writing skills? If yes, then enroll now and gain access to the information provided by our professional tutors. What is letter writing? It is an art that an individual should learn, know and practice to become a professional letter writer. Letter writing occurs in many forms like letters, notes, and postcards. In this course, you will learn how to write different types of letters and their purposes. You will also learn about the important points that will help you make your letter impressive. You will also learn how to get the right content for your letter. You will go through the dos and don'ts of writing a letter. You will come across the common mistakes the writers do during writing any letter whether personal or a business letter. Course Highlights Mastering the Techniques of Letter Writing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering the Techniques of Letter Writing into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mastering the Techniques of Letter Writing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mastering the Techniques of Letter Writing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mastering the Techniques of Letter Writing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 Understanding The Fundamentals Of Letter Writing 01:00:00 How To Learn SAP 00:15:00 Getting Content For Your Letter 00:15:00 Draw Step By Step Outline 00:30:00 10 Important Points To Make Impressive Letter-Body 00:15:00 Tips To Create An Interesting Letter 00:30:00 Art Of Writing Important Letters 01:00:00 Mock Exam Final Exam

Business and Data Analysis with SQL is a comprehensive training in the theoretical and practical study of Data analysis and SQ language. This module is open to the people who want to elevate their business growth. Secure your position as an asset to the organization by learning SQL. Make your professional skill more productive by learning data analysis and SQL communication. The course exposes to you the details on computational and data investigational methods. It also highlights the basics of extracting data from the database storage. On completion of this online course, you will have an extensive understanding of how the database works and ways to function them properly, and thus be able to make critical decisions like a professional. What you'll learn At the end of this course, you will have the ability to run your own data projects, work with databases and manage large datasets and provide meaningful business intelligence reports to your team. Requirements Be familiar with reports and data-based projects. Who this course is for: This course is aimed at business professionals who work with data of all sizes. You will learn the fundamentals of business intelligence and basic data warehouse development. Introduction Business and Data Analysis with SQL FREE 00:06:00 Database and Datawarehouse Design Introduction to Databases- A History 00:04:00 SQL Statement Categories 00:02:00 Capture data requirements 00:09:00 Physical Vs Logical Data Representations 00:03:00 Normalise data 00:07:00 Fact Tables 00:04:00 Aggregate data 00:07:00 Entity Relationship Diagrams (ERD's) 00:07:00 Extract, Transform and Load (ETL) 00:13:00 Structured Query Language (SQL) - Fundamentals MySQL Server Setup 00:05:00 MySQL Server Start and stop Service 00:02:00 Connect to database 00:07:00 Comments in SQL 00:05:00 Select data from a table 00:16:00 Table Indexes 00:08:00 Table and Column Aliases 00:05:00 Inner Join Tables 00:02:00 Left and Right Outer Table Joins 00:04:00 Union (all) Results 00:04:00 Project Management Project Management (Agile Methodology) 00:11:00 Kanban boards 00:09:00 Prioritise Requirements using MoSCoW 00:04:00 Sales Project Sales Project - Introduction 00:05:00 Create and Drop Database 00:05:00 Query Workflow 00:09:00 Sales Project - Part 1 - Data Capture 00:15:00 Sales Project - Part 2 - Data Analysis 00:08:00 Sales Project - Part 3 - Data Summary 00:12:00 Sales Project - Part 4 - Send to production 00:09:00 MySQL Query Explain Plan 00:07:00 Common Table Expressions (WITH) 00:14:00 Data Control Language (DCL) User Administration 00:13:00 MySQL Programs MySQL Set Windows Environment Variable 00:05:00 MySQL Command Line 00:17:00 Visualising Data Export results to Excel 00:06:00 Setup MySQL ODBC (Open Database Connector) 00:11:00 Creating a report in Microsoft Excel 00:21:00 Course Certification

Gain a thorough understanding of writing prescriptions for controlled drugs and antibiotics. Enrol in our Diploma in Nurse Prescribing course to develop your clinical competence. This Diploma in Nurse Prescribing course will teach you everything you need to know about prescription writing, record keeping, labelling, and administering controlled drugs, as well as how to provide palliative care and manage medicines in care homes. In simple words, you will learn everything a world-class nurse knows. By the end of this Diploma in Nurse Prescribing course, you will be far more capable of diagnosing disorders, prescribing controlled drugs and antibiotics, generalising anxiety disorders, dealing with panic disorders, and much more. Enrol today to help people with your excellent nursing care plans. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of Nurse Prescribing. Know how to prescribe controlled drugs. Gain a solid understanding of neuropathic pain in adults. Know how to cope with generalised anxiety disorder and panic disorder in adults. Understand diagnosis and management of headaches in over 12s. Understand depression in adults. Gain a clear understanding of palliative care for adults. Know how to prescribe antibiotics for respiratory tract infections. Know how to prescribe and manage medicines in care homes. Understand Antimicrobial prescribing for Hospital Acquired Pneumonia, Acute Prostatitis and Sinusitis. Understand drug misuse in over 16s: opioid detoxification. Gain in-depth knowledge about future challenges for nurse prescribers. Why Choose Nurse Prescribing Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Nurse Prescribing Bundle Course Course 01: Nurse Prescribing Course 02: Clinical Psychology Diploma Course 03: Healthcare Management Training **Other Benefits of Nurse Prescribing Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Nurse Prescribing course] Course Curriculum of *** Nurse Prescribing *** Module 1: An Overview of Nurse Prescribing Module 2: How to Prescribe Controlled Drugs Module 3: Neuropathic Pain in Adults: Pharmacological Management Module 4: Coping with Generalised Anxiety Disorder and Panic Disorder in Adults Module 5: Diagnosis and Management of Headaches in Over 12s Module 6: Understanding Depression in Adults Module 7: Palliative Care for Adults Module 8: Prescribing Antibiotics in Respiratory Tract Infections Module 9: Prescribing and Managing Medicines in Care Homes Module 10: Antimicrobial Prescribing for Hospital Acquired Pneumonia Module 11: Antimicrobial Prescribing for Acute Prostatitis and Sinusitis Module 12: Drug Misuse in Over 16s: Opioid Detoxification Module 13: Future Challenges for Nurse Prescribers Assessment Method After completing each module of the Nurse Prescribing, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Nurse Prescribing course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Nurse Prescribing course is suitable for aspiring nurses, prescribers, pharmacists, and those working in other fields where medicine is administered and prescribed. Requirements Students who intend to enrol in Nurse Prescribing course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Nurse Prescribing course will provide you with all of the fundamental skills needed to prescribe, as well as the opportunity to work in a variety of professions, including: Nurses Healthcare professionals Pharmacists

Course Overview Develop a solid foundation in speech therapy and grasp the skills of a proficient SEN teaching assistant with the Speech Therapy and SEN Teaching Assistant Course. This course is designed to help you understand the principles of speech therapy. You will also receive the theoretical knowledge and practical skills required to become an SEN teaching assistant. You will receive an overall understanding of speech therapy from the Speech Therapy and SEN Teaching Assistant Course. In this course, you will learn about the science of speech and the anatomy of speech. The easy-to-follow modules will educate you on the characteristics of speech. In addition, you will receive a clear understanding of speech and language disorders seen in adults and children. You will also develop the skills to help children with SL difficulties. The Speech Therapy and SEN Teaching Assistant Course will provide you with a valuable skill set along with a certificate of achievement. This certificate will add value to your resume and help you establish a brilliant career in the relevant industries.  What You Will Learn Get an introduction to the fundamentals of speech therapy Familiarise yourself with the science of speech and anatomy of speech Understand the characteristics of speech Know the stages of language development Learn about speech and language disorders Develop the skills to support a child with SL difficulties Why Should You Choose this Speech Therapy and SEN Teaching Assistant Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Speech Therapy and SEN Teaching Assistant Course is for anyone interested in enriching their understanding of speech therapy and special education needs. The course will be beneficial for anyone who wishes to pursue a career in the relevant industry. Requirements Our Speech Therapy and SEN Teaching Assistant Course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Speech Therapy and SEN Teaching Assistant Course will assist you in pursuing a career in the relevant fields  SEN Teaching Assistant (Salary Range £19,000-£23,000) Teacher (Salary Range £19,000-£65,000) Speech Therapy Module 01: An Overview of Speech Therapy 00:10:00 Module 02: The Science of Speech 00:17:00 Module 03: The Anatomy of Speech 00:53:00 Module 04: Characteristic of Speech: Linguistic Discipline 00:24:00 Module 05: Literacy and Language Development 00:20:00 Module 06: Child Speech & Language Disorders 00:30:00 Module 07: Adult Speech & Language Disorders 00:27:00 Module 08: How to Help a Child with SL Difficulties 00:32:00 SEN Teaching Assistant Special Education Needs (SEN) An Overview 00:08:00 SEN Support 00:13:00 High Quality Teaching for Pupils with SEN 00:09:00 SEN Teaching Methodologies 00:21:00 Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:12:00 Module 08: Sensory or Physical Needs 00:16:00 Module 09: Working in Partnership 00:08:00

Visual Merchandising Diploma Overview Ever wondered why some shops seem to magically draw you in? The secret lies in visual merchandising, the art of transforming stores into captivating experiences. The Visual Merchandising Diploma equips you to become a retail magician, turning products into showpieces and crafting store layouts that entice customers to explore. This comprehensive program unveils the secrets behind eye-catching displays and strategic store design. Learn the fundamentals of store layouts, from maximizing traffic flow to creating designated shopping zones. We'll delve into the importance of exterior design, exploring how to make a captivating first impression that draws customers through the door. The course equips you with the skills to create engaging in-store experiences. Discover the power of mannequins and how to use them to showcase products in a dynamic way. You'll learn about various display fixtures and how to arrange them to tell a compelling story with your merchandise. We'll also explore the evolving role of a visual merchandiser in the modern retail landscape, where digital elements and customer engagement play a key role. By the end of this diploma program, you'll be a visual merchandising whiz, possessing the skills to transform any retail space into a customer magnet. The Visual Merchandising Diploma is your key to unlocking a creative and exciting career in the ever-evolving world of retail. Learning Outcomes Gain a comprehensive understanding of visual merchandising principles and their impact on customer behavior. Design effective store layouts that optimize traffic flow and product visibility. Master the art of exterior design to create an inviting storefront that attracts customers. Craft engaging in-store displays using mannequins and various display fixtures. Analyze the evolving role of a visual merchandiser in the modern retail environment. Why You Should Choose Visual Merchandising Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Visual Merchandising Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Visual Merchandising Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Visual Merchandising Diploma Module 01: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:16:00 Module 02: Store Layouts Store Layouts 00:20:00 Module 03: Exterior Design Exterior Design 00:21:00 Module 04: In-Store Design In-Store Design 00:19:00 Module 05: Mannequins in Visual Merchandising Mannequins in Visual Merchandising 00:20:00 Module 06: Display Fixtures Display Fixtures 00:21:00 Module 07: The Role of a Visual Merchandiser The Role of a Visual Merchandiser 00:15:00 Module 08: Challenges of Modern Visual Merchandising Challenges of Modern Visual Merchandising 00:19:00 Recommended Materials Recommended Readings - Visual Merchandising Diploma 00:00:00 Assignment Assignment - Visual Merchandising Diploma 00:00:00

Diet and Nutrition Diploma Overview The key to having a fit and healthy physique is adhering to a balanced diet and consuming wholesome foods. Through the Diet and Nutrition Diploma course, gain an understanding of the fundamentals of diet and nutrition. You will receive advice on how to keep your body in good condition from this course. With this Diet & Nutrition Diploma, you can accelerate your career from the comforts of your home and earn a Certificate of Achievement. The principles of food and nutrition are covered in this course, along with the need of a balanced diet for maintaining good health. You will discover how to make healthy eating a part of your daily routine and investigate the relationship between nutrition and human health. You will gain knowledge about lipids, proteins, and carbs during this course to aid in your decision-making regarding what to eat. There is also a thorough discussion on child nutrition, weight control, food labelling, and the advantages of detoxification and healthy dieting. After finishing successfully, you will possess the useful knowledge needed to put a healthy eating plan into action and begin your road towards better health. Why You Should Choose Diet and Nutrition Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diet and Nutrition Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diet and Nutrition Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01: Introduction to Nutrition Module 01: Introduction to Nutrition 00:14:00 Module 02: Nutrients for Life - Nutrients for Life Macronutrients Nutrients for Life - Nutrients for Life Macronutrients 00:00:00 Module 03: Nutrients for Life - Micronutrients Nutrients for Life - Micronutrients 00:18:00 Module 04: Nutrition Requirements from Pregnancy to Teenage Nutrition Requirements from Pregnancy to Teenage 00:17:00 Module 05: Nutrition Requirements for Adults and Various Groups Nutrition Requirements for Adults and Various Groups 00:17:00 Module 06: Healthy Dieting Healthy Dieting 00:19:00 Module 07: Eating Disorders Eating Disorders 00:20:00 Module 08: Diet and Nutrition Related Diseases Diet and Nutrition Related Diseases 00:19:00 Module 09: Use of Nutrition in Different Illnesses/Diseases Use of Nutrition in Different Illnesses/Diseases 00:21:00 Module 10: Weight Control Management Weight Control Management 00:15:00 Module 11: Weight Loss Management Weight Loss Management 00:18:00 Module 12: Basics of Ketogenic Diet Basics of Ketogenic Diet 00:24:00 Module 13: The Role of Nutritionist The Role of Nutritionist 00:20:00

Course Overview All those who professionally handle food must have an excellent understanding of food hygiene and safety compliance to protect the health of staff and customers. In this Level 1 Food Hygiene training course, you will learn the fundamentals of food safety compliance, covering food laws and standards in the UK. It includes essential training for anyone who is new to the food, catering or hospitality industry, and can also be used as refresher training for new chefs and catering assistants. Through case studies and audiovisual training, this course covers a wide range of topics concerning the management of food safety and hygiene. You'll learn about the correct temperatures for storing, cooking and serving food, how to maintain a clean workspace, identify food safety hazards, maintain excellent personal hygiene, and much more. You'll also deepen your understanding of foodborne illnesses and allergies, equipping you with the tools to monitor staff and advise customers on their food choices. Once you have successfully completed this course, you will be able to use this qualification to fast track your career and ensure full compliance in your field. Learn about food hygiene and safety and kickstart your career in the food, catering or hospitality sector today! What You Will Learn This Level 1 Food Hygiene and Safety Course provides essential information for professional food handlers in the restaurant, catering and hospitality industries. It covers best practice procedures, safety standards and regulations in the UK. An Introduction to Food Hygiene An Overview of Food Safety Hazards Food Safety Control Measures Food Hygiene Laws & Regulations in the UK Staff Training Requirements Food Allergies and Intolerances Personal Hygiene Best Practice Kitchen Cleaning Procedures Food Contamination & Food-Related Illness Food Prep, Storage, Temperature Control Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Level 1 Food Hygiene and Safety Introduction to Food Hygiene Legislation and Food-borne Illness 00:15:00 Types of Food Safety Hazards 00:30:00 Hazard Control Measures and Refrigeration 00:25:00 Food Handlers Personal Hygiene 00:13:00 Cleaning and Disinfection 00:17:00 Mock Exam Mock Exam- Level 1 Food Hygiene and Safety 00:20:00 Final Exam Final Exam- Level 1 Food Hygiene and Safety 00:20:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

For running our hot showers, sanitation systems, water based cleaning services, etc. in our household or workplaces, we do need a fully functional plumbing system. When the system breaks down, it causes a lot of inconvenience. So, if you are thinking of joining the working squad of plumbers and earn some work experience in this professional field, then this Accredited Plumbing Skills Training Course is perfect for you. This course has been deliberately designed to help you learn the fundamentals of plumbing initially. It starts out by teaching you things such as the plumbing code, licensing, etc. It also has contents which has detailed explanations which will show you on how to work with the water flow. After that, you will see contents about the hydraulic principles, controlling water pressure, vacuum, Pascal's law, etc. Next, you will further gain knowledge on PVC and pipe fittings, solvent cementing and different types of joints and unions. And finally, you will learn about the plumbing repair techniques of worn out, ball type faucets, water closets, and many more. You can easily expand your knowledge on plumbing systems and solve many problems around the household. So, get started with this course now. Course Highlights Accredited Plumbing Skills Training Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Plumbing Skills Training Course into 5 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Plumbing Skills Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Plumbing Skills Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Plumbing Skills Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Plumbing Skills Training Course Basic Plumbing FREE 00:30:00 Hydraulic Principles FREE 01:00:00 Plumbing Fittings 01:00:00 Plumbing Repairs 02:00:00 Drains & Vents 01:00:00 Mock Exam Mock Exam- Accredited Plumbing Skills Training Course 00:20:00 Final Exam Final Exam- Accredited Plumbing Skills Training Course 00:20:00

Regardless of whether you need to work at a fitness gym, coach a customer at his/her home or simply need to take in the fundamentals of aerobics for yourself, the Online Aerobics Training course is just tailored for you. If you as of now have the benefit of working with a fitness centre, you can, in any case, take this Aerobics course to enhance your knowledge and skills. As an aerobics trainer, you will not only supervise exercises and fitness routines but also advise, monitor and evaluate several activities taking place during your work. This online aerobics will cover several of aerobic coach obligations, vigorous exercise wellness hypothesis; high impact exercise works out and much more. Course Highlights Fitness Course: Aerobics is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Fitness Course: Aerobics into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Fitness Course: Aerobics Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Fitness Course: Aerobics is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Fitness Course: Aerobics is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Fitness Course: Aerobics Introduction To Aerobic Exercise FREE 00:30:00 Kinds Of Aerobic Exercises FREE 00:30:00 Set To Aerobics Exercises 00:30:00 About Of Aerobic Breathing 00:30:00 Aerobic Dance Combines Exercise 01:00:00 Aerobic Exercise Equipment 00:30:00 About Of Aerobic Kickboxing 01:00:00 Step Aerobics Exercise For Fitness 01:00:00 Aerobics For Kids 01:00:00 The Best Types Of Aerobics 00:15:00 Aerobics Exercise basics 00:15:00 Aerobics During Pregnancy 01:00:00 The Beauty Of Aerobic Exercises 00:30:00 Benefits Of Aerobics Exercises 00:30:00 Mock Exam Mock Exam-Fitness Course: Aerobics 00:20:00 Final Exam Final Exam-Fitness Course: Aerobics 00:20:00