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Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

English: Spelling, Punctuation and Grammar Overview Ever wish you could write with confidence, expressing yourself like a pro? Imagine leaving behind confusing rules and spelling doubts, embracing the power of clear English. This 'English: Spelling, Punctuation and Grammar' course is your magic wand, transforming you into a language whiz! Through fun and easy lessons, you'll unravel the secrets of the English language. Start with grammar basics, learning how words work together to build sentences that make sense. Discover how sentences are structured, so you can craft messages that grab attention. You'll even learn to ask perfect questions, unlocking valuable information and guiding conversations. Punctuation becomes your friend, not a foe. No more misplaced commas or confusing rules! You'll understand how to use them like magic tricks, making your writing clear and powerful. Capitalization turns from a guessing game into a tool for authority, ensuring your writing looks professional and polished. Spelling worries vanish as you crack the code of the English alphabet. Learn from common mistakes and clever strategies to avoid them, developing an eagle eye for accuracy. By the end, you'll tackle tricky words with ease, leaving typos in the dust. This course unlocks your communication superpowers, from academic success to career advancement. Whether you're a student, a professional, or simply someone who wants to express themselves clearly, the skills you learn here will open doors in every area of life. Learning Outcomes: Master the fundamentals of English grammar, sentence structure, and punctuation. Craft clear and impactful questions for effective communication. Apply proper capitalization to enhance the writing's professionalism and clarity. Conquer common spelling mistakes and develop strategies for accuracy. Communicate effectively in written and spoken English across various contexts. Why You Should Choose English: Spelling, Punctuation and Grammar Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? English: Spelling, Punctuation and Grammar is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our English: Spelling, Punctuation and Grammar is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. English: Spelling, Punctuation and Grammar Module 01: Introduction to the Course 00:10:00 Module 02: Basics of Grammar 00:13:00 Module 03: The Basics of Sentence 00:08:00 Module 04: Structure of Sentence 00:16:00 Module 05: Questions 00:11:00 Module 06: Punctuation and Capitalisation 00:21:00 Module 07: Spelling 00:26:00 Module 08: Common Mistakes and Ways to Improve 00:18:00

Do you want to acquire the knowledge that will Help you Understand & Cope with your Asperger's Child? Asperger's syndrome is a developmental disorder that affects a child's ability to socialise and communicate effectively with others. Children with Asperger's syndrome typically present social awkwardness and an all-absorbing interest in specific topics. This course is designed for people who are caregivers for autistic individuals (Parents and Educators). This course aims to help you comprehend the world of Asperger's syndrome, spot the signs and symptoms of the syndrome spectrum so that you can help someone living with such a condition to live a richer life. Course Highlights Asperger Syndrome Awareness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Asperger Syndrome Awareness into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 6 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Asperger Syndrome Awareness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Asperger Syndrome Awareness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Asperger Syndrome Awareness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Printing Worker Module 01: Fundamentals of Print Production 00:13:00 Module 02: Process of Print Production 00:17:00 Module 03: Tools of Print Production 00:16:00 Module 04: Understanding Colour 00:15:00 Module 05: Binding and Finishing 00:11:00 Module 06: Preparing Raster Images 00:15:00 Module 07: Understanding Fonts 00:12:00 Module 08: Photoshop Production Tips 00:14:00 Module 09: Illustrator Production Tips 00:13:00

Do you want to acquire the knowledge that will Help you Understand & Cope with your Asperger's Child? Asperger's syndrome is a developmental disorder that affects a child's ability to socialise and communicate effectively with others. Children with Asperger's syndrome typically present social awkwardness and an all-absorbing interest in specific topics. This course is designed for people who are caregivers for autistic individuals (Parents and Educators). This course aims to help you comprehend the world of Asperger's syndrome, spot the signs and symptoms of the syndrome spectrum so that you can help someone living with such a condition to live a richer life. Course Highlights Asperger Syndrome Awareness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Asperger Syndrome Awareness into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 51 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Asperger Syndrome Awareness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Asperger Syndrome Awareness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Asperger Syndrome Awareness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Art Conservation Module 01: Introduction and Fundamentals of Art Conservation 00:08:00 Module 02: Documentation, Examination, and Material Science 00:07:00 Module 03: Static and Dynamic Properties 00:06:00 Module 04: Preventive Conservation and Environmental Control 00:06:00 Module 05: Conservation Techniques, Treatments, and Specialisations 00:08:00 Module 06: Ethics and Legal Issues in Art Conservation 00:07:00 Module 07: Professional Practice, Career Development, and Final Project 00:09:00

A Perfect Guide To Home Business Overview Today's job market is not a picnic, as there are thousands of people competing for the same position. But if you have the skills to excel in life, there's an easy solution. Start your own business from home, and Home Business Perfect Guide course will help you in this endeavour to achieve the utmost level of success. This A Perfect Guide To Home Business course is directed towards the highly motivated individuals who are looking to work from home. You will be able to improve your soft skills and earn a lot of money. This course discusses the different sorts of home based businesses you can do and also looks at the different traits required to carry out these businesses successfully. The possibilities of a home based business is endless and you will have to get this course to discover them all. Learning Outcomes Grasp the core principles of business and entrepreneurship. Identify the different types of home-based business models. Understand the fundamentals of online business and digital marketing. Develop the skills necessary to manage and operate a successful home business. Gain insights into the legalities and financial aspects of home business ownership. Why You Should Choose A Perfect Guide To Home Business Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? A Perfect Guide To Home Business is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our A Perfect Guide To Home Business is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. A Perfect Guide To Home Business Module 01: Introduction to Business Introduction to Business 00:36:00 Module 02: Introduction to Entrepreneurship Introduction to Entrepreneurship 00:22:00 Module 03: What Is a Home-Based Business What Is a Home-Based Business 00:33:00 Module 04: Introduction to Online Business Introduction to Online Business 00:36:00 Module 05: Introduction to Digital Marketing Introduction to Digital Marketing 00:37:00 Module 06: E-Commerce Business Model: Dropshipping E-Commerce Business Model: Dropshipping 00:18:00 Module 07: E-Commerce Business Model: Affiliate Marketing E-Commerce Business Model: Affiliate Marketing 00:40:00 Module 08: Opportunities for Home-Based Income Opportunities for Home-Based Income 00:26:00 Module 09: At-Home Professional Service Provider Business At-Home Professional Service Provider Business 00:27:00 Module 10: Introduction to Freelancing Introduction to Freelancing 00:28:00

Level 2 HACCP Training Course All manufacturing, catering, and retail establishments must abide by European Regulation (EC) No 852/2004 on the Hygiene of Foodstuffs. A food safety management system known as Level 2 HACCP Training (Hazard Analysis and Critical Control Point) is required for all establishments that serve food and beverages, including hotels, restaurants, and hospitals. The purpose of this Level 2 HACCP Training Course is to familiarize you with the seven HACCP principles and food hygiene laws. Additionally, you will learn how to put important safety control measures into effect by implementing a HACCP system in the workplace. After completing this course, you will have a solid grasp of the fundamentals of managing food safety, as well as how to recognize and prevent dangers to food safety and maintain high standards of service and a safe working environment for everybody. Course Highlights Level 2 HACCP Training Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Level 2 HACCP Training Course into 3 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Level 2 HACCP Training Course Free e-Certificate immediately after successfully complete your course CPD Accredited certification on successful completion Lifetime access to the course No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Obtain the original print copy of your certificate, dispatch the next working day for as little as £9 Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 2 HACCP Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our  Level 2 HACCP Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.[/vc_column_text][/vc_column][/vc_row] Level 2 HACCP Training Module 01: Introduction to HACCP and Legislation Introduction to HACCP and Legislation 00:30:00 Module 02: Food Safety Microbiological Hazards Food Safety Microbiological Hazards 00:45:00 Module 03: Food Safety: Allergenic, Chemical & Physical Hazards Food Safety: Allergenic, Chemical & Physical Hazards 00:25:00 Module 04: HACCP Prerequisites, Preliminary Steps and Creation of HACCP System HACCP Prerequisites, Preliminary Steps and Creation of HACCP System 00:20:00 Module 05: The Seven HACCP Principles Explained The Seven HACCP Principles Explained 00:40:00

Level 3 HACCP Training Overview Ensuring the consumer is protected from potential contamination at every stage of the food management or catering process is crucial. Fulfilling the requirements for HACCP (Hazard Analysis and Critical Control Points) accreditation and training will demonstrate your ability to handle this and your concern for your clients. The purpose of this more advanced Level 3 HACCP Training is to walk senior employees through the fundamentals of HACCP. This will make it possible for managers and supervisors in charge of food safety to implement HACCP plans at work and establish food safety laws for the property. They'll be able to make sure that other staff members are similarly qualified and equipped to follow HACCP regulations. You will be completely knowledgeable about HACCP concepts and know how to use them in your business by the end of the course. Additionally, you will discover how to prevent food supply chain contamination and the spread of microorganisms. Why You Should Choose Level 3 HACCP Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 3 HACCP Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 3 HACCP Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01: An Introduction to HACCP An Introduction to HACCP 00:15:00 Module 02: HACCP and Food Safety Legislation HACCP and Food Safety Legislation 00:25:00 Module 03: Food Safety Hazards Food Safety Hazards 01:00:00 Module 04: Planning a HACCP System Planning a HACCP System 00:40:00 Module 05: Creating the HACCP System Creating the HACCP System 00:20:00 Module 06: Principle 1 - Hazard Analysis Principle 1 - Hazard Analysis 00:15:00 Module 07: Principle 2 - Critical Control Points Principle 2 - Critical Control Points 00:12:00 Module 08: Principle 3 - Critical Limits Principle 3 - Critical Limits 00:20:00 Module 09: Principle 4 - Monitoring Critical Control Points Principle 4 - Monitoring Critical Control Points 00:20:00 Module 10: Principle 5 - Corrective Action Principle 5 - Corrective Action 00:25:00 Module 11: Principle 6 - Verification of the HACCP System Principle 6 - Verification of the HACCP System 00:30:00 Module 12: Principle 7 - Documentation Principle 7 - Documentation 00:16:00 Module 13: Implementing the HACCP System Implementing the HACCP System 00:12:00 Module 14: HACCP Alternatives HACCP Alternatives 00:15:00

 Want to learn effective stock management skills? Are you looking forward to a guide to stock management? If yes, then enrol now to gain access to the information shared regarding stock management through this course. Description: Stock management is basically for risk takers, as investing in stock market is no different than gambling. In this course, you will learn from scratch what stock marketing is? You will also learn about the basics of stocks and shares. You will also come across the variable differences between stocks and shares. Various trading fundamentals will also be introduced in this course. You will also come across the advantages of using stocks and shares. Many other immensely important topics in relation to stock management have been comprehensively explained by our well experienced and professional experts in this course. Course Highlights Stock and Shares Basics is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Stock and Shares Basics into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 55 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Stock and Shares Basics Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Stock and Shares Basics is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Stock and Shares Basics is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction To Stocks Basics FREE 00:30:00 About Of Shares Basics FREE 00:30:00 The Difference Between Stocks And Shares 00:30:00 Concept Of Fundamentals Of The Stock Market 00:30:00 How Exactly Do Stock Prices Get Determined? 00:30:00 Benefits Of Using Stocks And Shares 01:00:00 When To Get Out Of The Stock Market 00:30:00 Wrapping Up 00:15:00 Reference Books Stock Management 00:00:00 Guide To Listing on LSE 00:00:00 Mock Exam Mock Exam- Stock and Shares Basics 00:20:00 Final Exam Final Exam- Stock and Shares Basics 00:20:00

First Aid Course Overview Being familiar with the fundamentals of first aid is a must, whether you're at home or at work. It's never too late to start training since you never know when you might need to save a life. The goal of this first aid course is to familiarise you with both the basic and advanced concepts of first aid, including how to handle potentially fatal situations and how to examine an injured person from head to toe. Everyone can benefit from our First Aid course, which features professional audiovisual presentations, simple-to-follow modules, and useful guidance for low-risk work environments including restaurants, stores, and offices. First aid kits, the recovery posture, performing CPR, and managing follow-up ailments including allergies and asthma are important subjects. You will study the items of the first aid bag in detail and gain knowledge of the duties and responsibilities of a first aider through case studies and hands-on exercises. You will be guided through the steps and best practices for handling a variety of minor and significant injuries by our knowledgeable educator. In addition to learning first aid skills for adults, this course will teach you how to modify and use basic first aid techniques for a child or baby. Upon completion of this course, you will possess exceptional theoretical and practical expertise, enabling you to assume command in the event of a first aid emergency. As evidence of your new abilities and assurance that you are implementing the appropriate safety precautions for your company or workplace, you will also obtain a CPD-approved certificate. Why You Should Choose First Aid Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? First Aid Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our First Aid Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. First Aid Module 01: Basic First-Aid Techniques Basic First-Aid Techniques 00:20:00 Module 02: Incident Management at Work Incident Management at Work 00:25:00 Module 03: Primary Survey Primary Survey 00:15:00 Module 04: Secondary Survey Secondary Survey 00:15:00 Module 05: Paediatric First Aid for Common Illnesses, Injuries and Incidents Paediatric First Aid for Common Illnesses, Injuries and Incidents 00:38:00 Module 06: First Aid for Acute Medical Conditions First Aid for Acute Medical Conditions 00:22:00 Module 07: Loss of Responsiveness and CPR Loss of Responsiveness and CPR 00:20:00 Module 08: Medical Emergency Medical Emergencies 00:16:00 Module 09: Things to Keep in Mind Things to Keep in Mind 00:15:00

AML Investigation Overview Have you ever wondered how criminals hide their stolen money? Ever wished you could stop them? This 'AML Investigation' course turns you into a financial detective, uncovering fishy activities and protecting your community. Forget confusing lectures; think exciting puzzles! Step into the shoes of a detective and learn how laws like the 'Proceeds of Crime Act' track down stolen cash. See how banks and businesses fight financial crime, and discover your role as a 'Money Laundering Reporting Officer': spotting suspicious activity and sounding the alarm. Become a risk assessment whiz, figuring out who's most likely to be involved. Learn to analyze people and businesses like a pro, searching for hidden clues. You'll even master record-keeping, ensuring everything is documented for future investigations. Plus, develop a keen eye for suspicious transactions, catching criminals in their tracks. This course unlocks exciting career paths. Whether you see yourself in banks, law enforcement, or government agencies, your knowledge will make a real difference. So, if you're ready to fight financial crime and protect your community, enrol today and become a financial detective! Learning Outcomes: Understand the fundamentals of money laundering and its impact on society. Analyze the Proceeds of Crime Act and its implications for financial investigations. Apply a risk-based approach to identify and assess money laundering risks. Conduct thorough customer due diligence to mitigate financial crime threats. Implement effective record-keeping practices for investigative purposes. Recognize and report suspicious conduct and transactions with confidence. Stay up-to-date with the latest anti-money laundering regulations and best practices. Why You Should Choose AML Investigation Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? AML Investigation is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our AML Investigation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. AML Investigation Module 01: Introduction to Money Laundering Introduction to Money Laundering 00:15:00 Module 02: Proceeds of Crime Act 2002 Proceeds of Crime Act 2002 00:19:00 Module 03: Development of Anti-Money Laundering Regulation Development of Anti-Money Laundering Regulations 00:25:00 Module 04: Responsibility of the Money Laundering Reporting Officer Responsibility of the Money Laundering Reporting Officer 00:19:00 Module 05: Risk-based Approach Risk-based Approach 00:20:00 Module 06: Customer Due Diligence Customer Due Diligence 00:22:00 Module 07: Record Keeping Record Keeping 00:15:00 Module 08: Suspicious Conduct and Transactions Suspicious Conduct and Transactions 00:20:00 Module 09: Awareness and Training Awareness and Training 00:18:00