Recent updates in financial regulations have underscored the critical need for professionals equipped with expertise in Financial Investigator, Tax Accounting & Financial Analysis. With the ever-evolving landscape of finance, the demand for skilled individuals adept at navigating complexities and ensuring compliance is at an all-time high. In light of this, our comprehensive Financial Investigator, Tax Accounting & Financial Analysis QLS Endorsed Diploma bundle offers a strategic blend of theoretical knowledge and practical insights to empower learners in this field. Amidst recent discussions on tax reforms and regulatory frameworks, professionals proficient in Financial Investigator, Tax Accounting & Financial Analysis are in high demand. Our Financial Investigator, Tax Accounting & Financial Analysis bundle caters to this demand by offering a meticulous selection of courses endorsed by the Quality Licence Scheme (QLS), supplemented by CPD QS accredited modules. By amalgamating technical proficiency with personal development initiatives, this Financial Investigator, Tax Accounting & Financial Analysis bundle stands as a beacon for aspiring individuals looking to excel in the realm of finance. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in Financial Investigator at QLS Level 3 Course 02: Diploma in Financial Analysis at QLS Level 4 Course 03: Diploma in Advanced Tax Accounting at QLS Level 5 CPD QS Accredited Courses: Course 04: Corporate Finance: Profitability in a Financial Downturn Course 05: Finance: Financial Risk Management Course 06: Understanding Financial Statements and Analysis Course 07: Financial Wellness: Managing Personal Cash Flow Course 08: Internal audit skills Course 09: Anti-Money Laundering (AML) Training Course 10: Financial Accounting Course 11: Passive Income Mastery - Build Financial Security Take your career to the next level with our Financial Investigator, Tax Accounting & Financial Analysis bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Financial Investigator, Tax Accounting & Financial Analysis bundle, endorsed by the prestigious QLS and accredited by CPD.Financial Investigator, Tax Accounting & Financial Analysis QLS Endorsed Diploma. Learning Outcomes: Develop a comprehensive understanding of financial investigation techniques and methodologies through Financial Investigator, Tax Accounting & Financial Analysis. Master advanced principles of financial analysis to evaluate business performance effectively. Gain proficiency in navigating complex tax accounting principles and regulations. Acquire insights into corporate finance strategies amidst financial downturns by Financial Investigator, Tax Accounting & Financial Analysis courses. Strengthen skills in financial risk management and internal audit procedures. Enhance personal finance management and cash flow optimization techniques. This comprehensive Financial Investigator, Tax Accounting & Financial Analysis bundle delves into the intricacies of Financial Investigator, Tax Accounting & Financial Analysis with a meticulous approach towards theoretical frameworks and practical applications. Through a series of endorsed courses by the Quality Licence Scheme (QLS) and CPD QS accredited modules, learners will embark on a journey of discovery, uncovering the nuances of financial investigation techniques, advanced principles of financial analysis, and the complex landscape of tax accounting. Participants will engage in in-depth explorations of corporate finance strategies amidst financial downturns, mastering the art of financial risk management, and honing their skills in internal audit procedures. Additionally, the curriculum extends beyond traditional finance realms, offering insights into personal finance management and cash flow optimization techniques, equipping learners with a holistic understanding of financial dynamics. With a blend of theoretical knowledge and practical insights, this Financial Investigator, Tax Accounting & Financial Analysis course empowers individuals to navigate the multifaceted world of finance with confidence and competence. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course Financial Investigator, Tax Accounting & Financial Analysis is ideal for: Professionals seeking to enhance their expertise in financial investigation, tax accounting, and financial analysis. Individuals aspiring to pursue careers in forensic accounting, financial consultancy, or tax advisory roles. Finance professionals looking to advance their skills and stay abreast of industry trends across Financial Investigator, Tax Accounting & Financial Analysis courses. Graduates aiming to enter the finance sector with a competitive edge. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Financial Investigator, Tax Accounting & Financial Analysis courses, you will be able to: Financial Investigator Forensic Accountant Tax Consultant Financial Analyst Internal Auditor Risk Manager Corporate Finance Advisor Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included
Polarization, or the “polarized mind,” is a fixation on one view, causing widespread destructiveness. It needs presence and love to address. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Polarisation - between Prof. Ernesto Spinelli and Prof. Kirk Schneider “I view polarization or that which I call the “polarized mind” as the fixation on a single point of view to the utter exclusion of competing points of view, and I see it as a core dimension of human destructiveness both individually and collectively. Arguably, polarization or the polarized mind is responsible for more devaluation and abuse than any other general psychological dimension, and it crosses cultures, parties, disciplines and so-called diagnosed and undiagnosed populations. In fact it is the undiagnosed populations—polarized cultural, political, and religious leaders and their followers–who have arguably caused the most human destructiveness by far, over those whom we conventionally termed the diagnosed The polarized mind may be partly dispositional but appears to be largely fear-driven and requires abiding presence and love to address it. We are in a race against time to avail people to these “nutrients.” Prof. Kirk Schneider. Prof. Kirk J. Schneider, Ph.D. is a leading spokesperson for contemporary existential-humanistic and existential-integrative psychology. Dr Schneider was a 2022 Candidate for President of the American Psychological Association (APA), a co-founder and current president of the Existential-Humanistic Institute (an award-winning psychotherapy training center), and a two-term Member of the Council of Representatives of the APA. He is also past president (2015-2016) of the Society for Humanistic Psychology (Division 32) of the APA, recent past editor of the Journal of Humanistic Psychology (2005-2012), a founder and frequent presenter/facilitator of the bridge-building dialogue approach the Experiential Democracy Dialogue and a trained moderator for the conflict mediation group Braver Angels. Dr Schneider is also an adjunct faculty member at Saybrook University and Teachers College, Columbia University and an Honorary Member of the Society for Existential Analysis of the UK and the East European Association for Existential Therapy. He received the Rollo May Award for “outstanding and independent contributions” to the field of humanistic psychology from the Society for Humanistic Psychology, APA and is a Fellow of seven Divisions of the APA (5, 9, 32, 42, 12, 29, and 24). His work on existential-integrative psychotherapy has been featured in a special issue of the Journal of Psychotherapy Integration (March 2016), as well as The Wiley World Handbook of Existential Therapy and the APA’s forthcoming Handbook of Psychotherapy. Dr Schneider has published over 200 articles, interviews and chapters and has authored or edited 14 books including The Paradoxical Self, Horror and the Holy, Rediscovery of Awe, Awakening to Awe, The Spirituality of Awe, The Polarized Mind, The Handbook of Humanistic Psychology, Existential-Humanistic therapy, Existential-Integrative Psychotherapy, The Wiley World Handbook of Existential Therapy, The Depolarizing of America: A Guidebook for Social Healing and his latest volume (February, 2023) Life-Enhancing Anxiety: Key to a Sane World. Dr. Schneider’s work has been featured in Scientific American, the New York Times, USA Today, The Guardian, Vanity Fair, Forbes Health, Psychology Today, BBC World News and many other health and psychology outlets. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 12 April from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:
In this class we work on the Yang 10-Step Tai Chi Form. This is a 'standardised' set of movements that is performed in the same way throughout the world. We are specifically focusing on the 'energy' side of tai chi in this class - how energy rises and falls in the body. We are also working on a set of Qigong exercises called the 'Ba Duan Jin' or '8 Strands of the Brocade' - one of the oldest sets of Qigong. This is a 13-week term.
This GRI, IEMA & CPD course is geared for busy professionals who want to understand how to proceed and create a 1st Class GRI Standards Sustainability Report and have a plan for immediate sustainability action without wasting time.
Recent statistics indicate a growing demand for skilled professionals in administrative, secretarial, and personal assistant roles, underlining the indispensable nature of these positions across industries. In response to this trend, our comprehensive Admin, Secretarial & PA with Office Management & Minute Taking QLS Endorsed Diploma bundle offers a strategic blend of QLS endorsed courses and CPD QS accredited modules designed to elevate your proficiency and advance your career in the administrative realm. With a holistic approach encompassing technical expertise and personal development, this Admin, Secretarial & PA with Office Management & Minute Taking bundle equips you with the essential tools to excel in diverse administrative environments. In today's dynamic workplace landscape, adaptability and multifaceted competencies are paramount. This Admin, Secretarial & PA with Office Management & Minute Taking bundle empowers you with the knowledge and skills necessary to navigate the complexities of office management, minute taking, and administrative support roles efficiently. Whether you're aspiring to enter the field or aiming to enhance your existing capabilities, this curated collection of courses provides a robust foundation for professional growth and success. Bundle Include includes: QLS Endorsed Courses: Course 01: Advance Certificate in Office Management & Administration at QLS Level 3 Course 02: Diploma in Minute Taking at QLS Level 5 Course 03: Diploma in Admin, Secretarial & PA at QLS Level 5 CPD QS Accredited Courses: Course 04: Online Meeting Management Course 05: UK Employment Law Course 06: HR and Leadership Management Course 07: Report Writing Course 08: Document Control Course 09: Delegation Skills Course 10: Paralegal Training Course 11: Process Improvement: How to Reduce Waste Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Admin, Secretarial & PA with Office Management & Minute Taking QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Admin, Secretarial & PA with Office Management & Minute Taking bundle, participants will: Demonstrate advanced proficiency in office management and administration techniques. Execute effective minute taking procedures in various organizational settings. Implement administrative best practices in secretarial and personal assistant roles. Apply UK employment law principles to ensure compliance within the workplace. Cultivate leadership and HR management skills essential for effective team coordination. Employ critical thinking and decision-making strategies to enhance problem-solving abilities. Embark on a transformative journey towards professional excellence with our comprehensive Admin, Secretarial & PA with Office Management & Minute Taking course bundle designed to elevate your administrative prowess and career trajectory. Dive into the intricacies of office management and administration, gaining proficiency in essential tasks ranging from scheduling and budgeting to team coordination and facility management. Explore the art of minute taking, mastering techniques to capture vital meeting discussions accurately and succinctly, ensuring effective communication and documentation within your organization. Moreover, immerse yourself in the dynamic landscape of UK employment law, equipping yourself with the knowledge and insights necessary to navigate legal frameworks and safeguard organizational compliance. Harness the power of HR and leadership management, honing your abilities to foster a cohesive and productive work environment while nurturing talent and driving strategic initiatives. From enhancing your report writing skills to implementing efficient document control processes, each module is meticulously crafted to equip you with the tools and techniques needed to thrive in today's competitive administrative arena. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue careers in administrative, secretarial, or personal assistant roles. Professionals seeking to enhance their skill set and advance their career prospects. Graduates looking to augment their theoretical knowledge with practical administrative expertise. Entrepreneurs or small business owners aiming to streamline administrative processes within their organizations. HR professionals interested in bolstering their leadership capabilities and strategic decision-making skills. Anyone keen on refining their networking abilities and maximizing personal success in the professional arena. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Administrative Assistant Executive Assistant Office Manager HR Coordinator Legal Secretary Personal Assistant Business Administrator Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificate Hard copy certificate - Included
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - SETTING EXPECTATIONS Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing 3 - SETTING GOALS Understanding Cascading Goals The SMART Way Helping Others Set Goals 4 - ASSIGNING WORK General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach 5 - DEGREES OF DELEGATION Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence 6 - IMPLEMENT DELEGATION Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation 7 - PROVIDING FEEDBACK Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback 8 - MANAGING YOUR TIME The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS What to Do If You?ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR Ask the Right Questions of the Right People Go to Gemba Keep Learning 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
Duration 1 Days 6 CPD hours This course is intended for The target students for this course are office professionals with a foundational understanding of Adobe Acrobat Pro DC who want to use the advanced productivity features and the creative features of Acrobat Pro DC. Overview In this course you will create and manage PDF documents. Students will: Customize the Acrobat Pro DC workspace. Create PDFs from technical documents. Enhance PDF documents. Create interactive PDF forms. Finalize PDF files for commercial printing. In this course, students will learn to use advanced document tools and modify document properties, compare documents, enhance scans, as well as enhance documents by adding rich media such as sound, video, and interactive buttons. Students will learn to use the measurement tool, the distance tool, the perimeter tool and the area tool. Students will create interactive forms from a Word document or InDesign document, add form elements, add check boxes and radio buttons, and distribute forms for feedback. Students will understand the importance of accessibility and test for accessibility. Finally, students will understand signatures, create signatures, and add signatures to a document. 1 - Introduction Introduction 2 - Advanced Document Tools Using Document Properties Comparing Documents Enhancing Scans 3 - Adding Rich Media Adding Sound Adding Video Adding Buttons 4 - Using the Measurement Tools Understanding the Measurement Tool Using the Distance Tools Using the Perimeter Tool Using the Area Tool 5 - Creating Forms Creating a Form from a Word Document Creating a Form from InDesign Adding Form Elements Adding Check Boxes and Radio Buttons Distributing Forms 6 - Understanding Accessibility What is Accessibility? Running an Accessibility Test 7 - Creating Signatures and Certificates What is a Digital Signature? Creating a Digital Signature Adding a Signature to a Document 8 - Conclusion Course Recap Additional course details: Nexus Humans Adobe Acrobat Pro DC - Advanced training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Adobe Acrobat Pro DC - Advanced course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Getting Started The method of study adopted for the Cybersecurity courses program is intended to guide the learners who wish to enhance their core capacities within the cybersecurity field. The result of the Cyber Security Diploma, an accepted UK qualification, is for the aspirants to expertise in the skills needed by organisations worldwide. All the programs are designed to provide learning based on concepts and practical insights necessary for the present and future companies. Apart from this, we look forward to building up efficient team leaders, managers and leaders through the invention and delivery of learning required for the industry. The qualification will: Train students for employment and Provide support to carry out various roles in the working environment. These Cybersecurity courses are meant for executives and leaders of the firm who are intended to attain business sustainability, profitability, security and safety. Employees are accountable for colleagues' and customer data across diverse business environments. The qualification will integrate culturally diverse concerns critical for handling and protecting business people, assets and infrastructure. It favours spotting, assessing and protecting people and data against the threats due to cyber-attacks and associated forces. Open-source information like websites, specialist books, journals, manuals, news articles, guidance, International Standards, and court documents is available for performing research to identify cyber-attack issues. The prime aim of the cybersecurity courses qualification is to protect confidential documents like business revenue premises for business travellers. Key Benefits This qualification will bring you many vital benefits, such as; To understand the concept of Cyberattack Insight into Mobile Device and Data Security Issues and Risks Analysing various cyber security solutions Laws and regulations regarding computer and data use Knowledge enabling individuals to meet changing environments and risk Key Highlights Are you striving to become a senior-level professional and gain cyber and information security knowledge? Then, the QUALIFI Level 2 Diploma in Business Beginners in Cyber Security is the ideal starting point for your career journey. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI Level 2 Diploma in Business Beginners in Cyber Security can open many career pathways including, but not limited to: Security consultant with an estimated average salary of £64,758 per annum IT security analyst with an estimated average salary of £30,000 per annum Ethical hackers with an estimated average salary of £33,100 per annum Computer forensics, with an estimated average salary of £23,000per annum Penetration tester with an estimated average salary of £25,700 per annum Security system administrator with an estimated average salary of £24,723 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following: Learners who have capabilities at Level 1 and Learners who have work experience in a business environment and express desire with apparent career goals; Learners who have capabilities at a level 2 qualification in another discipline and want to develop their careers in business management and risk management We also accommodate students with significant years of experience even though they do not possess formal qualifications. The criteria for admission will be through an interview for those who can demonstrate the skills to cope with the demands of the course. Progression Learners completing the QUALIFI Level 2 Diploma in Cyber Security Management and Operations will be eligible to: The QUALIFI Level 3 Diploma in Counter Terrorism for Business Management, or Directly Acquire employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Cyber Security: What is 'Hacking'? Reference No : CSB01 Credit : 10 || TQT : 100 The unit helps you to know more about cybersecurity Hacking informations, and you will learn how hacking has emerged as a career option and what needs to be done to achieve mastery in hacking. The unit will provide insights into hacking techniques, strategies, study configuration, understand network types and enhance skills. UNIT2- CSB02 attack methods Reference No : CSM02 Credit : 10 || TQT : 100 The attack methods learning enables The attack methods learning enables individuals to meet changing environments and risks, and you will understand the attack methods enhance skills. UNIT3- Computer and Data Use: Laws and Regulations Reference No : CSB03 Credit : 10 || TQT : 100 The Unit can help you learn more about Computer and Data Use of Laws and Regulations and develop the knowledge, understanding and skills required for success in employment. UNIT4- Mobile Device and Data: Security issues and Risks Reference No : CSB04 Credit : 10 || TQT : 100 The Mobile Device and Data: Security issues and Risks in the unit learn how organizations and individuals seek to keep their mobile devices secure and protect the data on them, and you will develop your ability and improve knowledge and skills gained in the qualifications. UNIT5- Cyber Security Solutions Reference No : CSB05 Credit : 10 || TQT : 100 The unit develops skills and techniques, personal qualities and attributes essential for safe and secure performance on cybersecurity. And it helps you to know more about how do you manage cybersecurity, and you will also learn how to do this in practical. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - WHAT ARE SOFT SKILLS? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION Ways We Communicate Improving Non-Verbal Communication Listening Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC What Are You Working For? Caring for Others vs. Self Building Trust Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY Getting over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE Confident Traits Self-Questionnaire Surefire Confidence Building Tactics Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM Wow, You Mean I'm Not Perfect? Listen With An Open Mind Analyze and Learn Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING Redefining Need Identifying Others' Interests Reaching Out When to Back Off 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations Additional course details: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process