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LOOKING FOR: ADULT FICTION, NON-FICTION Florence has been at A M Heath for five years and represents a range of commercial fiction and non-fiction. The authors she represents include Jaspreet Kaur, Salma El-Wardany, Rachel Thompson, Annie Lord, Angelica Malin and Phil Ellis. Their books range from the heart-breaking and profound to the inspirational, funny and wise, with almost everything in between. She’s keen to find non-fiction and fiction writers who speak to a millennial and younger audience, be that a journalist who is looking to expand an idea, a screenwriter who is looking to try their hand at fiction or perhaps an activist with a social media platform.  She’s actively looking for writers who are under-represented in the publishing world, through non-traditional channels, as well as her submissions, and is interested in environmental and social issues. For fiction, she always loves comforting, funny and warm reads, as well as gripping page-turners. She’d love to see any of the above but her favourite thing is to escape with a story she can’t put down. If you think your book fits with that, then do send it to her.  In fiction, books that have really left Florence wanting one more chapter include Marian Keyes’s character, Rachel, from Rachel’s Holiday that left Florence with a compassion for addiction that only the most skilled of writers can conjure. Florence finds Catherine Newman to be a genuis for making hospice care so funny in We All Want Impossible Things. Smart page turners such as Anatomy of a Scandal, Such a Fun Age and Tomorrow, and Tomorrow, and Tomorrow wowed Florence with clever, gripping prose and complicated, flawed characters she hadn't met before. She also loves older classics like the Cazalet Chronicles and Georgette Heyer’s Regency novels – comforting, funny and warm reads will always her cup of tea. Florence does not wish to receive, YA, Fantasy or Sci-fi.  Florence would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document.  (In addition to the paid sessions, Florence is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 10th February 2025

Overview This comprehensive course on Lifeguard Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Lifeguard Training comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Lifeguard Training. It is available to all students, of all academic backgrounds. Requirements Our Lifeguard Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:14:00 total length •Professional Lifeguard: 00:18:00 •Lifeguard Observation: 00:16:00 •Safety and Risk Management: 00:26:00 •Emergency Response Activity: 00:12:00 •Assists and Rescues: 00:15:00 •Injury Prevention: 00:13:00 •First Aid: 00:19:00 •Cardiac Emergencies: 00:15:00 •Assignment - Lifeguard Training: 00:00:00

Unlock your potential with our all-inclusive "PA, Minute Taking & Document Control - Endorsed Training" bundle. This unique collection comprises three QLS-endorsed courses: Admin, Secretarial and PA Diploma Level 7, Minute Taking Executive Training Level 5, and Document Control. Strengthen your administrative acumen and document control capabilities with these comprehensive courses and receive a hardcopy certificate as proof of your new skills. Our bundle doesn't stop there. We offer five additional CPD QS-accredited courses that complement the QLS-endorsed material. Our selection of courses ensures a 360-degree coverage of administrative training. With our theoretical focus, you'll develop a solid foundation in both the principles and best practices of administrative work. Our courses are designed to engage and challenge, propelling you forward in your career path. Don't miss this opportunity to elevate your professional profile with our eight-course bundle. Key Features of the PA, Minute Taking & Document Control -Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our PA, Minute Taking & Document Control -Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Admin, Secretarial and PA Diploma Level 7 QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Data Entry Administrator Training Course 02: Chairing Effective Meetings Course 03: Communication Building Masterclass Course 04: Effective Communication with Better Email Course 05: Organising and Decluttering Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our PA, Minute Taking & Document Control -Endorsed Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the role and responsibilities of a PA, secretary, and admin staff. Master the art of taking effective minutes during meetings. Learn the principles and practices of document control. Develop proficiency in data entry and administration tasks. Learn how to chair meetings effectively for maximum productivity. Enhance communication skills for better collaboration and email communication. Gain skills in organising and decluttering for efficient workflow. The "PA, Minute Taking & Document Control - Endorsed Training" bundle is a powerhouse of theoretical knowledge, designed to cater to the needs of professionals and aspiring individuals in the administrative field. With three QLS-endorsed courses and five CPD QS-accredited courses, this bundle covers a wide range of relevant topics from effective minute-taking to decluttering workspaces. As part of our commitment to comprehensive education, each course is tailored to provide deep theoretical insights into the chosen topic, priming you for a successful administrative career. Embrace this opportunity to enhance your skills and make a significant impact on your professional journey. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring PA, secretarial, and admin staff seeking to broaden their knowledge base. Current professionals in the administrative field looking for advanced theoretical training. Individuals aiming for a career change into the administrative sector. Anyone interested in improving their minute-taking, document control, and overall organisational skills. Career path PA/Secretary: Annual salary range in the UK - £20,000 - £35,000 Document Control Specialist: Annual salary range in the UK - £25,000 - £40,000 Executive Assistant: Annual salary range in the UK - £25,000 - £50,000 Administrative Officer: Annual salary range in the UK - £18,000 - £30,000 Office Manager: Annual salary range in the UK - £24,000 - £45,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Course Overview The early age of education is crucial for child development. Primary teachers help children to learn and develop in their early ages. If you love children and play a role in their development, then this Primary Teacher Training course will give you the proper guidelines. In this Primary Teacher Training course, you will learn about the roles and responsibilities of primary school teachers and how they can help children and how to help children to develop and learn. This course will teach you different teaching techniques, types of schools in the UK, special skills and the latest educational inventions. This is an ideal course for those who want to learn about teaching techniques and establish their career as a teacher. This Primary Teacher Training course will help you to understand new teaching techniques and developments through easily understandable bite-sized lessons. You will be able to familiarise yourself with different situations and learn new information easily. Learning Outcomes Learn about the roles and responsibilities of a primary teacher Be able to understand the students need Provide your pupils with a friendly and enjoyable learninf environment Inspire your students and improve the learninf system Familiarise with various teaching methods Learn about self-management and stress management techniques Be able to understand the needs of special education needs children Familiarise with EYFS teaching techniques Understand the importance of early years in development Who is this course for? This comprehensive Primary Teacher Training course is ideal for those who want to learn the roles and responsibilities of a primary teacher. You will learn how to communicate with children and teach them efficiently from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Primary Teacher Training is a useful qualification to possess and would be beneficial for any related profession or industry such as: Primary Teachers Nursery Nurses SEN teachers Teaching Assistants Child support workers Childcarers Nannies Primary Teacher Training ( Updated Materials ) Primary Education in the UK 00:19:00 Responsibilities, Qualifications and Skills 00:18:00 Initial Teacher Training 00:25:00 Types of Schools in the UK 00:17:00 Importance of Early Years in Development 00:21:00 EYFS Teaching Techniques 00:16:00 Child Development 00:15:00 Teaching Primary English 00:31:00 Teaching Primary Mathematics 00:39:00 Teaching Primary Science, Design and Technology 00:32:00 Teaching Other Primary Subjects 00:30:00 Children Having Special Education Needs or Disabilities 00:18:00 EYFS Framework in 2021 00:14:00 Self-Management and Dealing with Stress 00:17:00 Primary Teacher Training ( Previous Materials ) ***Primary Education*** Structure of Primary Education in England 00:20:00 The Importance of Education in Early Childhood 00:05:00 Why is Education Important? 00:15:00 Key Benefits of Early Childhood Education 00:15:00 The Importance of Parent Involvement in Early Childhood Education 00:05:00 How education affects early childhood development? 00:15:00 Qualities of a Good Early Childhood Teacher 00:05:00 The Role of the Early Years Teacher 00:15:00 Working with Young Children 00:45:00 Teaching Kids Life Skills at an Early Age 00:15:00 Teach Preschool Kids to Count 00:15:00 Setting Up a Reward System for Children 00:15:00 Teach New Skills by Acting out Scenes 00:05:00 Teach Kids about their Feelings 00:05:00 Teaching Self-Care Skills to Children with Special Needs 00:15:00 Teach Your Kids Time Management Skills 00:30:00 Requirements, Qualifications and Useful Skills 00:05:00 The Early Years Framework 00:30:00 Understanding the EYFS Framework 00:05:00 A Fair and Flexible Framework 00:05:00 Regulation of Learning and Development 00:15:00 The Learning and Development Requirements 00:30:00 The Early Learning Goals 00:15:00 The Characteristics of Effective Learning 00:30:00 The EYFS Curriculum Design 00:05:00 Learning and Teaching Through Play 00:30:00 Playful Learning and Playful Teaching 00:15:00 Teaching Methods 00:15:00 Strategies for 21st Century Early Childhood Teachers 00:15:00 Creating an Enabling Environment 00:30:00 Innovative Ideas to Make Your Teaching Methods More Effective 00:15:00 ***Key Stage 1 & 2 Teaching*** **ENGLISH** Word Level Module 1: Early Phonics & Alphabet 00:30:00 Module 2: CVC 00:15:00 Module 3: Blends 01:00:00 Module 4: Vowel Phonemes 00:30:00 Module 5: Other Phonics 00:15:00 B. Spelling & Phonics (Part 2) Module 1: Prefixes 00:05:00 Module 2: Double Consonants 00:15:00 C. Spelling & Phonics (Part 3) Module 1: Plurals 00:30:00 Module 2: Compound Words 00:15:00 Module 3: Common Words 01:00:00 Module 4: Spelling and Rhyme 00:15:00 Module 5: Spelling Strategies 00:15:00 D. Alphabetical Order Alphabetical Order 00:30:00 E. Dictionary Skills Dictionary Skills 00:30:00 F. Synonyms & Thesaurus Work Module 1: Synonyms 00:30:00 Module 2: Thesaurus 00:15:00 G. Language Extension (Proverbs and Idioms) Module 1: Proverbs 00:15:00 Module 2: Idioms 00:15:00 Module 3: Metaphorical Expressions 00:15:00 Sentence Level A. Nouns & Adjectives Module 1: Nouns & Adjectives 01:00:00 B. Verbs & Adverbs Module 1: Verbs 00:15:00 Module 2: Adverbs 00:30:00 C. Writing Basic Sentences C. Writing Basic Sentences 00:30:00 D. Collective Nouns D. Collective Nouns 00:15:00 **MATHS** A. General Module 1: Miscellaneous 00:30:00 Module 2. Planning & Assessment 00:30:00 B. Numbers and the Number System Module 1: Counting 01:00:00 Module 2: Patterns & Number Sequences 00:15:00 Module 3: Ordering and Comparing Numbers 00:05:00 Module 4: Fractions, Decimals, and Percentages 01:00:00 Module 5: Properties of Numbers 01:00:00 Module 6: Place Value 00:30:00 Module 7: Rounding, Approximating & Estimating 00:15:00 Module 8: Ratio and Proportion 00:15:00 C. Calculations Module 1: Addition & Subtraction 01:00:00 Module 2: Doubling and Halving 00:05:00 Module 3: Using a Calculator 00:10:00 D. Solving Problems Module1: Word & Real Life Problems 00:10:00 Module 2: Money Problems 01:00:00 E. Measures, Shape & Space Module 1: Length or Distance 00:15:00 Module 2. Capacity or Volume 00:15:00 Module 3: 2D Shapes 00:05:00 Module 4: Position and Direction 00:15:00 Module 5: Time 00:30:00 **SCIENCE** A. Scientific Enquiry Module 1: Investigative Skills 00:15:00 B. Life Processes and Living Things Module 1: Life Processes - Worksheets 00:15:00 Module 2: Humans and other Animals 00:30:00 Module 3: Green Plants 00:30:00 Module 4: Variation and Classification 00:15:00 Module 5: Living Things in Their Environment 00:15:00 C. Materials and their Properties Module 1: Grouping and Classifying Materials 00:30:00 Module 2: Changing Materials 00:30:00 Module 3: Rocks and Soils 00:15:00 Module 4: Separating Mixtures of Materials 00:15:00 D. Physical Processes Module 1: Electricity 00:30:00 Module 2: Forces and Motion 00:15:00 Module 3: Light and Sound 00:30:00 Module 4: The Earth and beyond 00:15:00 **ICT** Module 1: General 00:15:00 Module 2: Word Processing, DTP and Graphics 00:15:00 Module 3: CD-ROMS, Internet & Email 00:15:00 **ART & DESIGN** ART & DESIGN 00:15:00 GEOGRAPHY Module 1: Maps and Plans 00:15:00 Module 2: Local Studies & Contrasting UK Locality 00:15:00 Module 3: Transport, Weather & Tourism 00:30:00 Module 4: Mountains and Rivers 00:30:00 Module 5: Around the World 00:15:00 **HISTORY** Module 1: Famous People 00:15:00 Module 2: The Tudors 00:15:00 Refer a Friend Refer a Friend and Claim One Course for FREE 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

HP ProCurve training course description A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install HP ProCurve switches. Use the command line interface and the web based interface to manage HP ProCurve switches. Configure and troubleshoot HP ProCurve switches. Perform software upgrades and maintain configurations using TFTP. HP ProCurve training course details Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. Prerequisites: None. Duration 2 days HP ProCurve training course content Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. Port configuration Common port configuration tasks, port security, port aggregation. Hands on Configuring ports. Trunking and failover. STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. SNMP SNMP configuration, HP OpenView. Hands on Using SNMP to manage a HP ProCurve switch. Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. Miscellaneous exercises CDP. Logging

HP switches training course description A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install HP switches. Use the command line interface and the web based interface to manage HP switches. Configure and troubleshoot HP switches. Perform software upgrades and maintain configurations using TFTP. HP switches training course details Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. Prerequisites: None. Duration 2 days HP switches training course content Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub. What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. Port configuration Common port configuration tasks, port security, port aggregation, Hands on Configuring ports. Trunking and failover. STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. VLANs What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. SNMP SNMP configuration, HP OpenView NNM. Hands on Using SNMP to manage a HP switch. Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. Miscellaneous exercises CDP. Logging

Our bespoke Xero Training sessions are designed to get your Xero working properly & showing you the correct information, and to save you time for the important things... Get Xero set up properly, working as it should, error free Fix all of your Xero issues, once & for all Learn how to deal with your transactions correctly Use reporting to understand how your business is performing Gain confidence using Xero Save oodles of time on your accounting every single day with our bespoke Xero Training!

The Best Leadership & Management Training Course will introduce you to the skills and tactics of great leaders and successful managers. You will familiarize yourself with the crucial challenges in the leadership and management positions of any organization.  In this course from Sandor Kiss and Prof. Paul Cline, you will learn about specific tools, strategic competence and technical abilities to address new challenges in your organization or company. Yes, you can learn how to become a better leader to take your career upwards. It means you will be able to advance in your career or business. Explore the promising aspects of training employees and having fruitful discussions with the training. The training modules of the leadership and management program has proved successful in increasing performance and boosting employee retention. The data from previous studies show that the return of investment (ROI) for taking leadership and management training is almost 16-32 times more than the investment. What you'll learn What Are The Current Leadership And Management Challenges That Are Destroying Companies Specific Tools Strategies And Techniques That Will Make You An Excellent Manager/Leader Multiple Strategies For Boosting Employee Performance How To Create And Manage Effective Teams How To Dramatically Increase Your Performance And Accelerate Your Career Path Learn How To Use Teams To Create Amazing Results And Profits How To Quickly Take Your Company Or Division To The Next Level How To Create A Business Culture Where People Love To Come To Work Why You Should Choose 'Best Leadership & Management Training Course' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length article 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning about the current and emerging challenges in leadership and management fields Having insights into strategies to boost employee performance Gaining knowledge of accelerating performance Exploring the usage of helpful tools, strategies and techniques for the betterment of your management or leadership qualities Learning more about constructive team management and getting results out of the teams Acquiring expertise in creating a business culture Who is this course for? The course applies to all types of professionals in business or organizational settings i.e. team leaders, CEOs, business owners, managers, directors, and everyone who manages and works with teams. Requirements Basic Internet Access Career Path In any commercial or noncommercial settings, you thrive on your leadership and management skills. Your ability to manage your team and helping everyone to increase their performance determines your progress within an industry or organizational structure. Introduction Leadership & Management PROMO FREE 00:03:00 Prof. Paul Course Intro FREE 00:03:00 Leadership Training Leadership Skills Training 00:32:00 Management Training Management Skills Training 00:39:00 Culture Training Creating A Great Culture 00:37:00 Teamwork Training Teamwork - Create High Performance Teams 00:37:00

Essential SD-WAN training course description SD-WAN is rapidly growing in use. This vendor neutral course starts with an introduction to what SD-WAN is and when it is useful. Each main area of SD-WAN is then studied in more detail to enable delegates to recognise the technologies used in SD-WAN and then use this information to evaluate SD-WAN products. What will you learn Describe what SD-WAN is (and isn't). Explain how SD-WAN works. Evaluate SD-WAN products. Compare and contrast SD-WAN with other technologies such as MPLS, Ethernet, SDN, NFV and WAN optimisation. Essential SD-WAN training course details Who will benefit: Anyone wishing to learn about SD-WAN. Prerequisites: Network fundamentals. Duration 1 day Essential SD-WAN training course contents What is SD-WAN? What is SD and SDN? What is WAN? Branch/ Office. MPLS, MPLS vs Internet, Ethernet, Broadband, LTE/4G, Cable, Satellite. The impact of the cloud. Single console, Dynamic path selection, automation. Why SD-WAN? Single console Network management, orchestration, administration. Example GUI interfaces. Northbound and southbound APIs. Dynamic path selection SD-WAN transports, Overlay networks, security. VPNs, IPsec. QoS and prioritization. Policies, traffic path rules. Application specific routing, bonding, optimisation. Automation Time saving, removing errors. Zero touch, ZOOM, ZTP. The role of the orchestrator. Real time monitoring of the network. APIs. Architecture and products Hardware solutions, software solutions, virtual appliances. Clouds. SD-WAN edge devices, SDWAN controllers, Orchestrators. HA and SD-WAN. Riverbed, Cisco, Juniper, others. Summary SD-WAN doesn't replace MPLS, virtualisation and SD-WAN. Relationship with SDN and NFV. SDWAN versus WAN optimisation.

Lawful Intercept training course description Packet based networks require a different approach to Lawful Intercept (LI) than that used in circuit switched networks. This course focuses on what Lawful Interception and Data Retention (DR) means to communications service providers in the IP and NGN areas. The course assumes a basic knowledge of IP networking (i.e. DNS, TCP/UDP, IP, RTP) and the building of services on an IP platform (e.g. SIP, SDP, FTP, HTTP). The course first looks at the regulatory context for LI and DR and how this is translated to a practical architecture. What will you learn Recognise the legal and regulatory obligations to provide LI and DR. Identify the components of the handover architecture for each of LI and DR. Identify the preferred location of points of interception and points of retention in the IP network. Map intercepted material to handover protocols. Understand the data mapping defined in the available standards for both LI and DR. Lawful Intercept training course details Who will benefit: Technical and managerial staff needing to implement public networks. Prerequisites: TCP/IP Foundation Duration 1 day Lawful Intercept training course contents What is meant by LI and DR? Review of regulation: Data protection Directive; Data Retention Directive; RIPA. LI architectures Handover and Interception: ETSI standards ES 201 671 and TS 102 232. LI handover protocol IRI and CC handover; correlation; manual interfaces. DR architectures Handover of query results; points of retention. DR query command set Retrieval of retained records. Security concerns Operation privacy; target privacy; storage and transmission integrity. Implementation Identifying PoI and PoR for provided services. LI and DR wrap up Interaction with other services, storage obligations (volume, time, availability).