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618 Courses delivered Online

Stable Management Course

By Training Tale

There are over 100 million horses in the world today, with horse owners on almost every continent and in almost every society. This Horse Care will cover many unique aspects of horse care and management. This advanced level course is designed to provide you with the skills and foundational knowledge needed for a successful career in the equine industry or advancement to higher level study. The purpose of this Stable Management Course is to develop the learner's practical skills while also providing theoretical knowledge on a variety of topics such as initial assessment of horse, horse health, horse nutrition and horse husbandry. Through this Stable Management Course, you will also learn how to tack up horses for specialist work, prepare horses for public appearance and much more. Learning Outcomes After completing this Stable Management Course, learner will be able to: Understand how to receive a horse and carry out an initial assessment. Understand plan diets and implement feeding regimes for horses. Know how to promote the health and well-being of horses. Gain a thorough understanding of clip horses. Gain in-depth knowledge about young horses equipment. Why Choose Stable Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Main Course: Level 3 Diploma in Work-based Horse Care and Management Free Courses: Course 01: Entry Level Award in Dog Training and Husbandry (Entry 3) Course 02: Level 2 Certificate For Animal Nursing Assistants [ Note: Free PDF certificate as soon as completing the Stable Management Course] Course Curriculum of the Horse Care Module 01: Receive A Horse and Carry Out An Initial Assessment Module 02: Plan Diets and Implement Feeding Regimes for Horses Module 03: Monitor and Maintain Stocks of Feed and Bedding Module 04: Promote The Health and Well-being of Horses Module 05: Deliver Basic Health Care Treatment to Horses Module 06: Promote, Monitor and Maintain Health, Safety and Security of the Workplace Module 07: Contribute to Training from the Ground Module 08: Tack Up Horses for Specialist Work Module 09: Prepare Horses for Public Appearance Module 10: Clip Horses Module 11: Introduce Young Horses to Equipment Assessment Method After completing each module of the Stable Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Stable Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Stable Management Course is ideal for private horse owners, small scale breeders, animal welfare officers, leisure riders, non-equine vet nurses or anyone who wants to learn about horse care and management in detail. Requirements There are no specific requirements for this Stable Management Course because it does not require any advanced knowledge or skills. Career path After completing this Stable Management Course, you may able to pursue a variety of promising career opportunities, such as: Horse breeding manager Barn/stable owner Horse trainer Rodeo crew member Horse show manager Horse care technician Exercise rider.

Stable Management Course
Delivered Online On Demand4 hours
£12

Negotiation Skills: Negotiation Tactics to Closing a Better Deal Course- CPD Accredited

By Training Tale

Negotiation Skills: Negotiation Skills Course Online Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills: Negotiation Skill Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive Negotiation Skills: Negotiation Skills course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills: Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills: Negotiation Skills course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Special Offers of this Negotiation Skills: Negotiation Skills Course This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills: Negotiation Skills Course Main Course: Level 5 Negotiation Skills Course Courses You will Get with Negotiation Skills: Negotiation Skills course: Course 01: Level 5 Report Writing Course Course 02: Minute Taking Course Course 03: Level 7 Business Management Course Others Benefits of Negotiation Skills: Negotiation Skills Course Free 04 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills course] Negotiation Skills: Negotiation Skills Course Online Industry Experts Designed this Negotiation Skills: Negotiation Skills course into 12 detailed modules. Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills Course After completing each module of the Negotiation Skills: Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills Course After completing the MCQ/Assignment assessment for this Negotiation Skills: Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills course is suitable for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online Students who intend to enrol in this NNegotiation Skills: Negotiation Skills Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation Skills: Negotiation Tactics to Closing a Better Deal Course- CPD Accredited
Delivered Online On Demand26 hours
£12

Business Administration Course

By Training Tale

>> Business Administration Course << Developing a thorough understanding of important advanced Business Administration Course topics and concepts can help you boost your career in various fields today. Employers continually prefer highly qualified administrative specialists over entry-level administrative personnel on a global scale. Excellent administrative skills are essential in both the corporate and public sectors to facilitate crucial operations and activities. This Business Administration Course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. This course is for both aspiring beginners and experienced professionals who want to gain a thorough understanding of important business management topics. Now is the time to enrol in this Business Administration Course, learn from the best in the field, and stand out from all other applicants and employees. Learning Outcomes After completing this Business Administration Course successfully, you will be able to: Describe a variety of management and business types. Carry out many important functions and tasks for HR management. Extract maximum value from performance appraisals and interviews. Develop and implement an effective marketing plan for your organization. Explore financial management objectives and functions. Create business reports. Delegate responsibilities to other employees that help to build an efficient workforce. Supervise and monitor teams and workforces of various sizes and types. Why Choose This Level 3 Business Administration Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Business Administration. Course developed by industry experts. >> Others Benefits of Business Administration Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Business Administration Course ] >> Business Administration Course << Detailed course curriculum of the Level 3 Business Administration Industry Experts Designed this Business Administration course into 07 detailed modules. Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management >> ------------------ << Assessment Method After completing each module of the Business Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Administration Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Administration Course is highly recommended for: Anybody in any business or office environment seeking to reach the top of the ladder. Newcomers to the job market who want to improve their prospects for initial employment. Entrepreneurs Small business owners Requirements There are no specific requirements for this Business Administration Course because it does not require any advanced knowledge or skills. Career path Candidates who successfully complete the Business Administration Course may choose from a wide range of careers, including: Administrative Director Administrative Manager File Clerk Financial Clerk Contract Administrator Office Clerk Client Relations Manager Administrative Assistant Facility Manager Certificates Certificate of completion Digital certificate - Included

Business Administration Course
Delivered Online On Demand10 hours
£12

Dog First Aid : Dog First Aid

By Training Tale

An owner can sometimes save their dog's life by providing appropriate dog first aid. However, in most cases, giving first aid is risky. You should only intervene if something needs to be done right away, you don't have access to veterinary care, or the nearest veterinary hospital is a long distance away. If you want to save your dog's life, this Dog First Aid course is the right choice for you. This Dog First Aid course will provide you with essential dog first aid knowledge as a dog owner or caregiver, allowing you to better aid your dogs in an emergency situation. This exclusive Dog First Aid course covers all of the necessary skills and knowledge for dealing with dog emergencies. This includes injuries, illness prevention, and preserving the life of dogs with an understanding of CPR, shock, bleeding, bandaging, poisoning, fractures, and much more. Learning Outcomes After completing this Dog First Aid course, learner will be able to: Gain a solid understanding of First Aid Essentials Understand Assessment Understand Emergencies-Part 1 (Check your home for safety, Cardiac, Urinary, Diarrhoea, ShockTrauma) Understand Emergencies-Part 2 (Abdominal pain, Vomiting, Poisoning, Allergic reactions, Insect stung, Bleeding wounds, Burns) Understand Emergencies-Part 3(Fractures, Seizures, Ears, Eyes, Neurologic, Heat) Gain a thorough understanding of Medical Emergencies Understand Dog First Aid Understand First Aid checklist Why Choose Dog First Aid Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ** Main Course: Dog First Aid ** Free Courses ** Course 02: Entry Level Award in Dog Training and Husbandry (Entry 3) Course 03: Animal Care and Psychology [ Note: Free PDF certificate will provide as soon as completing the Dog First Aid course ] Course Curriculum *** Dog First Aid : Dog First Aid *** >> Course 01: Dog First Aid Training Module 1: First Aid Essentials Module 2: Assessment Module 3: Emergencies-Part 1 Module 4: Emergencies-Part 2 Module 5: Emergencies-Part 3 Module 6: Medical Emergencies Module 7: Dog First Aid Module 8: First Aid checklist >------------------< Assessment Method After completing each module of the Dog First Aid Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Dog First Aid course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Dog First Aid course is designed for those working with dogs and pet owners to gain the skills and confidence to help in an emergency until veterinary support is available. This Dog First Aid course is beneficial for: Dog First Aiders Pet Owners Pet professionals Dog Day Carers Pet Sitters Dog walkers. Requirements There are no specific requirements for this Dog First Aid course because it does not require any advanced knowledge or skills. Career path So after completion of this course, you will be able to apply for demand jobs related to Dog First Aid, such as- Pet Sitter Dog Grooming Dog Wellbeing Technician Dog Handler Kennel Assistant

Dog First Aid : Dog First Aid
Delivered Online On Demand12 hours
£12

Advanced Negotiation Skills

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Advanced Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Advanced Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Why Choose Advanced Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Advanced Negotiation Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. ******Courses are included in this Advanced Negotiation Skills Course: Course 01: Level 7 Diploma in Leadership and Management Course Course 02: Level 3 Business Administration ******Others included in this Advanced Negotiation Skills course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Advanced Negotiation Skills Course: Module 1: An Overview of Negotiation Module 2: How to Prepare For Negotiations Module 3: The Process of Negotiation Module 4: Ways of Developing Persuasion & Influencing Skills Module 5: Ways of Developing Communication Skills Module 6: How to Develop Active Listening Skills Module 7: Comprehending Body Language Module 8: Assertiveness and Self Confidence Module 9: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ---------------- Assessment Method After completing each module of the Advanced Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Advanced Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Advanced Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Advanced Negotiation Skills
Delivered Online On Demand16 hours
£12

Administrator & Microsoft Office Specialist Training

5.0(1)

By Course Gate

This bundle course has been designed to give our learners a more in-depth understanding of general office procedures, codes of practice and required skills. It provides essential training on the Microsoft Office Suite for managing everyday clerical tasks and is ideal for entry-level learners. Fast track your career and be equipped with the skills and knowledge to manage everyday office tasks efficiently with the Admin, Secretarial & PA Diploma. This comprehensive course is a general introduction to office procedures and practices, exploring the basics of administrative management and admin support. You will develop essential business writing skills, improve your telephone etiquette, learn how to communicate professionally with clients and much more. This course also includes step-by-step guidance on Microsoft Word. Master Microsoft Office suite and boost your efficiency in general administrative tasks with the Microsoft Office Applications Training course. This introductory program is ideal for beginners who have little or no experience with Office programs. You will be guided step-by-step on how to use Word, Excel, PowerPoint, Outlook and Access. On completion, you will be able to create professional slideshow presentations, automate tasks, analyse numerical data and much more. Enrol today and add valuable transferable skills to your CV. Learning Outcomes: Gain a solid understanding of administrative management and admin support Learn the fundamental principles of business writing and improve your telephone etiquette Learn how to communicate effectively and develop your body language skills Familiarise with the day-to-day responsibilities of an administrative assistant, secretary & PA Get tips on how to organise your workload and manage your time efficiently Master Microsoft Office programs - Word, Excel, Powerpoint, Outlook & Access Share documents, automate tasks, analyse data, create slideshows & much more Gain valuable transferable skills to boost your professional development Be able to customise the user interface to your desire Discover time-saving techniques, tips & shortcuts to work faster and more efficiently Who is This Course for? This bundle course is ideal for anyone who wishes to boost their professional development in an office-based role. This training program is particularly suitable for those who are new to their profession and wish to gain the skills and knowledge to prepare them for their career. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have a solid understanding of fundamental office procedures and practices, and will be equipped with the skills to pursue the following roles: Office Administrator Secretary Personal Assistant Receptionist Admin Assitant Data Entry Clerk

Administrator & Microsoft Office Specialist Training
Delivered Online On Demand3 days
£11.99

Administrator & Microsoft Office Specialist Training

5.0(1)

By Course Gate

This bundle course has been designed to give our learners a more in-depth understanding of general office procedures, codes of practice and required skills. It provides essential training on the Microsoft Office Suite for managing everyday clerical tasks and is ideal for entry-level learners. Fast track your career and be equipped with the skills and knowledge to manage everyday office tasks efficiently with the Admin, Secretarial & PA Diploma. This comprehensive course is a general introduction to office procedures and practices, exploring the basics of administrative management and admin support. You will develop essential business writing skills, improve your telephone etiquette, learn how to communicate professionally with clients and much more. This course also includes step-by-step guidance on Microsoft Word. Master Microsoft Office suite and boost your efficiency in general administrative tasks with the Microsoft Office Applications Training course. This introductory program is ideal for beginners who have little or no experience with Office programs. You will be guided step-by-step on how to use Word, Excel, PowerPoint, Outlook and Access. On completion, you will be able to create professional slideshow presentations, automate tasks, analyse numerical data and much more. Enrol today and add valuable transferable skills to your CV. Learning Outcomes: Gain a solid understanding of administrative management and admin support Learn the fundamental principles of business writing and improve your telephone etiquette Learn how to communicate effectively and develop your body language skills Familiarise with the day-to-day responsibilities of an administrative assistant, secretary & PA Get tips on how to organise your workload and manage your time efficiently Master Microsoft Office programs - Word, Excel, Powerpoint, Outlook & Access Share documents, automate tasks, analyse data, create slideshows & much more Gain valuable transferable skills to boost your professional development Be able to customise the user interface to your desire Discover time-saving techniques, tips & shortcuts to work faster and more efficiently Who is This Course for? This bundle course is ideal for anyone who wishes to boost their professional development in an office-based role. This training program is particularly suitable for those who are new to their profession and wish to gain the skills and knowledge to prepare them for their career. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have a solid understanding of fundamental office procedures and practices, and will be equipped with the skills to pursue the following roles: Office Administrator Secretary Personal Assistant Receptionist Admin Assitant Data Entry Clerk

Administrator & Microsoft Office Specialist Training
Delivered Online On Demand3 days
£11.99

Diploma on Homesteading

5.0(5)

By Online Training Academy

The Diploma in Homesteading Course is a comprehensive program designed to equip individuals with the essential skills for self-sufficiency in the modern world. In an era marked by environmental concerns and a desire for sustainable living, understanding homesteading practices has become increasingly important. This course covers diverse topics, including homestead gardening, garden planning, animal husbandry, food preservation, and energy management, among others. Mastery of these Homesteading techniques opens up a plethora of job opportunities in the UK, ranging from farm management to agricultural consultancy. According to recent statistics, the demand for homesteading skills has seen a significant rise of 20% in the past few years, indicating a promising career outlook. Graduates can expect competitive salaries, with entry-level positions starting at £25,000 annually and experienced professionals earning upwards of £40,000. With its practical focus and alignment with contemporary sustainability trends, the Diploma in Homesteading Course not only provides valuable employment prospects but also fosters a deeper connection to the land and a more sustainable way of life. Key Features: CPD Certified Diploma on Homesteading Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Understanding Homesteading Module 02: Homestead Gardening Module 03: Garden Planning- Getting Started Module 04: Gardening Module 05: Planting Foods Module 06: Keeping Animals-Part1 Module 07: Keeping Animals- Part2 Module 08: Homestead Food Making and Preservation Module 09: Homestead Crafts Module 10: Homestead Activities Module 11: Energy Learning Outcomes: Understand principles and practices of sustainable homesteading for self-sufficiency. Implement effective gardening techniques for successful harvests in various climates. Plan and design a functional homestead garden layout for optimal productivity. Cultivate and care for a variety of plants to enhance food security. Raise and manage animals for food production and self-sufficiency. Preserve harvested foods and create homemade products for sustainable living. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma on Homesteading course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Diploma on Homesteading. Moreover, this course is ideal for: Individuals seeking self-sufficiency in sustainable living practices. Urban dwellers interested in transitioning to homesteading lifestyles. Garden enthusiasts eager to expand their knowledge in sustainable gardening. Families aiming to increase food security through homegrown produce. DIY enthusiasts passionate about crafting and creating homemade products. Requirements There are no requirements needed to enrol into this Diploma on Homesteading course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma on Homesteading course. Career path After finishing this Diploma on Homesteading course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Homesteading are: Sustainable Agriculture Technician - £20K to 30K/year Farmer's Market Manager - £22K to 35K/year Organic Food Inspector - £25K to 40K/year Renewable Energy Technician - £26K to 45K/year Handcrafted Artisan - £18K to 35K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma on Homesteading
Delivered Online On Demand3 hours 12 minutes
£10

Customer Support Training

5.0(5)

By Online Training Academy

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Support Training
Delivered Online On Demand2 hours
£10

Unlocking Autism: Applied Behaviour Analysis (ABA) Explained

5.0(5)

By Online Training Academy

Imagine embarking on the "Unlocking Autism: Applied Behavior Analysis (ABA) Explained" course, where you delve into the critical understanding of Autism Spectrum Disorder (ASD) and the transformative power of Applied Behavior Analysis (ABA). In today's world, the demand for expertise in managing Autism is crucial, as diagnoses continue to rise globally. This course equips you with practical skills to support individuals with Autism, enhancing daily interactions and fostering independence. Professionally, mastering ABA opens doors to fulfilling careers, especially in the UK where there's a growing need for qualified professionals. Entry-level salaries typically range attractively due to high demand, offering stability and purposeful work. The advantages are clear: employment opportunities in this sector are increasing, with a noticeable upward trend in job availability and competitive salaries. By investing in this Unlocking Autism: Applied Behavior Analysis (ABA) Explained course, you not only gain valuable skills but also contribute meaningfully to a field where your impact can truly change lives. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Foundations of Applied Behavior Analysis (ABA) Module 03: Assessment and Evaluation in ABA Module 04: Behavioural Strategies for Skill Acquisition Module 05: Behavioural Strategies for Reducing Challenging Behaviours Module 06: ABA Interventions for Communication and Social Skills Module 07: ABA Interventions for Daily Living and Self-Help Skills Module 08: Transitioning and Maintenance of ABA Interventions Learning Outcomes: Decode the complexities of Autism Spectrum Disorder (ASD) for insightful comprehension. Establish a solid foundation in the principles of Applied Behavior Analysis (ABA). Skillfully assess and evaluate behavioural patterns using ABA methodologies. Employ effective strategies to facilitate skill acquisition with precision and care. Tackle challenging behaviours adeptly through targeted behavioural interventions. Elevate communication, social skills, and daily living with specialised ABA techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Unlocking Autism: Applied Behaviour Analysis (ABA) Explained course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Unlocking Autism: Applied Behaviour Analysis (ABA) Explained. Moreover, this course is ideal for: Educators seeking advanced insights into behavioural intervention methods. Healthcare professionals aiming to enhance support for individuals with ASD. Parents and caregivers striving to grasp a profound understanding of ABA. Psychology enthusiasts eager to delve into the intricacies of human behaviour. Social workers dedicated to fostering positive outcomes for individuals with ASD. Requirements There are no requirements needed to enrol into this Unlocking Autism: Applied Behaviour Analysis (ABA) Explained course. We welcome individuals from all backgrounds and levels of experience to enrol into this Unlocking Autism: Applied Behaviour Analysis (ABA) Explained course. Career path After finishing this Unlocking Autism course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Unlocking Autism are: Behaviour Analyst - £30K to 50K/year. Special Education Teacher - £24K to 39K/year. Autism Support Worker - £18K to 30K/year. Mental Health Nurse - £24K to 40K/year. Clinical Psychologist - £35K to 60K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlocking Autism: Applied Behaviour Analysis (ABA) Explained
Delivered Online On Demand2 hours 24 minutes
£10