Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access | Tutor Support
Excel but different. Harness this most powerful tool but on a course tailored to your business and needs. Using case studies relevant to your business and often actual files your firm uses on a daily basis we embark on a voyage of discovery. This isn't a boring "watch what I do and copy" course. This is exciting, engaging, funny and enjoyable. Delegates will learn relevant skills but also, because of the delivery methods they will gain an increased enjoyment of using Excel and will retain and implement all of the material covered. They also have access to the trainer for an unlimited amount of time after the course to continue to grow their knowledge
Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. Course Category Team Building and Leadership Visioning and Problem Solving Strategic Work Early Years Description “The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done.”PETER DRUCKER. Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. With these new skills you will also increase your abilities in co-operative partnerships and network building. Communication is at the core of what you do; it’s how we influence people. We use it for persuading others, creating alliances, gaining support, motivating others and teaching. Being good at communicating with others will allow you to influence them and this in turn will make you more effective whilst making your job easier. A lot of our time at work consists of acting, taking or giving instructions. Past research shows that lack of good communication at the work place is not uncommon. This has a high cost including tension amongst staff and lower trust levels and effectiveness. Problems can be caused when communication problems result in instructions being misinterpreted. A simple discussion can be turned into a conflict just by poor communication. What communication skills are needed in the 21st century for the most effective leaders and managers of schools, colleges and early years settings? Would the following qualities make sense to you in describing your communication with staff, parents and your wider community? a high concern for both people and outcomes a style motivated by relationship building the flexibility to change leadership styles depending on the challenge the ability to follow as well as lead a team leadership style< able to communicate and engage the emotional support of staff quiet leadership with restraint, modesty and tenacity Perhaps you would add to or challenge this list of attributes? How do you deal with ‘yes buts’ and those who don’t do what you ask them to do? How do you motivate? How do you encourage? During this training we will explore your communication in a range of challenging situations and build consensus around desirable communication skills. Testimonials Be the first to comment on this training… Learning Objectives To explore effective communication skills for leaders and managers Self reflection and feedback opportunities To develop and extend your repertoire of communication skills Deepen your understanding of team members who don’t do what you ask and expect them to do Who Is It For? Leaders and managers of schools, colleges and early years settings Course Content Exploration of typical challenging situations- skill practice Building Shared Vision for communication Opportunities to develop and extend your communication skills for leadership in a safe environment
Inclusion Facilitation (IF) is an approach to enhancing the inclusion, in a mainstream community of any child or young person who is experiencing difficulties in the world because of disability, personal crisis or because of their challenging behaviour towards others. The IF approach works by mobilising the young person’s natural supports to provide support and engage with the person in difficulty. Inclusion Facilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Uniquely, the work is carried out under the close clinical supervision of a practicing psychologist. What is Inclusion Facilitation Work? ‘We do whatever it takes!’ Usually a Person Centred Planning event would be carried out using the PATHor MAP process – majoring on dreams and goal setting leading to precise action planning. An experienced psychologist alongside the inclusion facilitator would carry out a PATH. A large graphic will be one of the outcomes of the meetings this is a great visual record and a shared memory of the event. This will also inform the priorities for the inclusion facilitation work Optionally following the PATH event a ‘scoping report’ is created outlining what Inclusion Facilitation could offer and highlighting what dreams and goals the individual has. The PATH is also provides a good opportunity for the Facilitator to meet the focus person in a comfortable positive environment. 12 weekly visits from the Inclusion Facilitator followed by 5 monthly visits is our preferred model but we can be flexible with the delivery of this input. This is just a guideline, however we have received good results using this time frame. After this intensive input the Inclusion Facilitator will hand over to the existing family, carers and PA team to carry on where he or she has left off. This transition time is planned from the outset. An experienced psychologist is there to support the facilitator at all times and will guide all work done by the inclusion facilitator. Is this just Support work? No! This is proactive engagement – doing whatever is required. We are not just passively or reactively providing what is asked for – we are actively pursuing a good life for the individual. Our work is built on careful research around a person’s interests and what opportunities exist locally. We carry out community mapping. We actively work to tackle an individual’s own resistance and reluctance to engage more socially. We actively engage with people in social settings that the individual attends to build bridges and connections – we are bridge builders. We build circles around a person. We create the conditions in which friendships can flourish. We have direct psychological supervision and support throughout. This work is short term and intense. Enjoy participating in a multimedia workshop that will challenge, entertain and reach for your emotions. Learning Objectives 1.To be able to understand the values and wider context of inclusion. 2.To be able to set up and run an ‘Inclusion Facilitation project to improve the life chances and connections of a child or young person. 3.To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour. Course Content The course answers the questions: What do you do with the child who is isolated by their aggression and anger, through being different, disabled or new to the school or community? Practically how do we go about including high profile children or young people? How can we help some children be friends? We will cover: Inclusion values underpinning this work The Intentional Building of Relationships –‘Inclusion Facilitation’ work as an example Not doing it alone – The Importance of Teams in developing inclusive practice Practical setting up and running of IF work Lessons learned Stories of IF work
Course Description Get instant knowledge from this bite-sized Visual Merchandising Fast-Track Course: Part 1 course. This course is very short and you can complete it within a very short time. In this Visual Merchandising Fast-Track Course: Part 1 course you will get fundamental ideas of visual merchandising, the key understanding of in-store design, exterior design and so on. Enrol in this course today and start your instant first step towards learning about visual merchandising. Learn faster for instant implementation. Learning outcome Familiarise with store layouts Gain in-depth knowledge of the in-store design Deepen your understanding of exterior design Learn about visual merchandising How Much Do Visual Merchandisers Earn? Senior - £30,000(Appx.) Average - £22,000(Appx.) Starting - £16,000(Appx.) Requirement Our Visual Merchandising Fast-Track Course: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Visual Merchandising Fast-Track Course: Part 1 Introduction to Visual Merchandising 00:16:00 Store Layouts 00:20:00 Exterior Design 00:21:00 In-Store Design 00:19:00 Assignment Assignment - Visual Merchandising Fast-Track Course: Part 1 00:00:00
About this Training Course This intensive 5 full-day has been designed as a separately bookable course comprising 3 days of Well Integrity (Basic) and 2 days of Advanced Well Integrity. The intensive 3 full-day course will equip the participants with a thorough knowledge of well integrity management and risk assessment in producing assets. Based on the regulatory requirements and using real examples and exercises from around the world, this represents best practice integrity management within the oil and gas industry. When to take action with a well is a critical decision, both from a safety and economic perspective. A consistent approach to decision-making provides certainty within the organisation, focusing effort, and spending wisely. The decision-making steps will be set out to ensure all critical aspects are captured consistently. Risk analysis approaches used by different organisations and examples of risk management and risk-ranking methods will be discussed. The 2 full-day course will deepen the participants' knowledge of well integrity management, and skills for designing, operating, and maintaining well equipment. The ultimate goal is to optimise productivity at the lowest Unit Operating Cost (UOC) and to maintain mechanical integrity throughout well life cycle. Well Integrity management is looked at in three distinct stages. The first stage is during the well design which includes material selection, engineering design, cement design, coating and inhibitors and cathodic protection. The second stage is monitoring the well during the life of the well, locating possible leaks and / or loss of metal. The last stage is to manage and control any well integrity issues using specialised products, services and techniques. Training Objectives 1. Well Integrity Training: Upon completion of this course, the participants will be able to: Define the building blocks of a successful well integrity management system Develop an approach to risk management, understand risk analysis and methods applied across the industry How do we 'Make Wells Safer', learn about emerging technologies for well integrity problem diagnosis and new techniques available to 'repair' the issues Execute the basic elements of well integrity management training for field operators Evaluate well design elements that enhance or hinder well integrity status definition during the operating phase of the well life-cycle Gain the demonstrable benefits of well integrity management from field experience Review cases studies and discuss them to enhance knowledge and take on board lessons learned 2. Advanced Well Integrity: Define well integrity well categorization based on compliance to the barrier policy outlined in the regulations and develop an approach to risk management Discuss well-completion design and construction to create a 'integer' well with the lowest life cycle maintenance cost from a WIM perspective Monitoring and surveillance of well integrity, focusing on barrier competence such as cementing and corrosion Investigate and manage well integrity issues, causes & potential solutions Understand repairs needed to address 'Loss of Well Operating Envelope' Gain an overview understanding of Well Suspension & Well Abandonment Discuss further case studies as well as conduct a post course test Target Audience Invaluable for production, operations, and integrity professionals involved in implementing & managing well integrity and seeking to improve performance. It is also essential for those who need to develop and implement such systems, or who have a general need to know and understand more about well integrity management. The course will also provide a fresh approach for senior professionals and managers. Designed for professionals in the oil and gas industry who are involved in the design, construction and operation of wells from the following disciplines: Production Maintenance Production Operations Drilling Engineering Safety engineering Well Intervention Well Integrity Engineering Asset Management Course Level Intermediate Advanced Trainer Gordon Duncan has over 40 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in well intervention and completions. After a number of years working for intervention service companies (completions, slickline & workovers), he joined Shell as a well service supervisor. He was responsible for the day-to-day supervision of all well intervention work on Shell's Persian/Arabian Gulf platforms. This included completion running, coil tubing, e-line, slickline, hydraulic workovers, well testing and stimulation operations. An office-based role as a senior well engineer followed. He was responsible for planning, programming and organising of all the well engineering and intervention work on a number of fields in the Middle East. He had a brief spell as a Site Representative for Santos in Australia before joining Petro-Canada as Completions Superintendent in Syria, then moved to Australia as Completions Operations Superintendent for Santos, before returning to Shell as Field Supervisor Completions and Well Interventions in Iraq where he carried out the first ever formal abandonment of a well in the Majnoon Field. While working on rotation, he regularly taught Completion Practices, Well Intervention, Well Integrity and Reporting & Planning courses all over the world. In 2014, he started to focus 100% on training and became the Technical Director for PetroEDGE. Since commencing delivering training courses in 2008, he has taught over 300 courses in 31 cities in 16 countries to in excess of 3,500 participants. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Unlock the keys to workplace harmony and success with our exclusive bundle of 8 essential courses: Dealing Conflict at Work, Stress Management, and Communication for HR. This comprehensive bundle is your ultimate guide to navigating the complexities of the modern workplace, equipping you with the knowledge and strategies to thrive in any professional setting. What sets this bundle apart is its collection of 3 QLS-endorsed courses, ensuring that you receive hardcopy certificates upon completion, validating your expertise in conflict resolution, stress management, and HR communication. In addition, you'll gain valuable insights from 5 relevant CPD QS-accredited courses, further enhancing your skills and credibility. With our QLS-endorsed courses, you'll gain a deep understanding of how to effectively handle workplace conflicts, diffuse tension, and foster a harmonious environment. Our stress management course empowers you with practical techniques to overcome stress and maintain resilience, while our communication for HR course provides the essential tools for effective internal and external communication in HR roles. These courses, combined with the CPD QS-accredited ones, such as corporate risk and crisis management and decision making, provide a well-rounded skill set that is in high demand in today's competitive job market. Key Features of the Dealing Conflict at Work, Stress Management and Communication for HR Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Dealing Conflict at Work, Stress Management and Communication for HR bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Dealing with Conflict at Work QLS Course 02: Workplace Stress Management QLS Course 03: Communication for HR 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Corporate Risk And Crisis Management - Online Course Course 02: Conflict Resolution Course 03: Decision-Making and Critical Thinking Course 04: Performance Management Course 05: Complete Communication Skills Master Class for Life In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Dealing Conflict at Work, Stress Management and Communication for HR courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Whether you're an HR professional, team leader, manager, or aspiring to advance your career, this bundle is tailored to meet your specific needs. Gain the confidence to resolve conflicts, manage stress, and communicate effectively, regardless of your industry or organizational level. Equip yourself with the knowledge and certifications that employers value, and propel your career forward with our bundle of courses. Learning Outcomes: Develop advanced conflict resolution skills to effectively manage workplace conflicts. Apply stress management techniques to enhance personal well-being and productivity. Master the art of communication for HR professionals, fostering effective relationships and collaboration. Acquire crisis management strategies to mitigate risks and protect organizational reputation. Enhance critical thinking and decision-making abilities for improved problem-solving. Implement performance management techniques to optimize employee productivity and engagement. Cultivate complete communication skills for personal and professional success. Our bundle of Dealing Conflict at Work, Stress Management, and Communication for HR courses is designed to equip you with the essential knowledge and skills to thrive in the workplace. With a focus on practical strategies and theoretical insights, this bundle provides a comprehensive understanding of conflict resolution, stress management, and effective communication in HR roles. You'll gain in-depth knowledge from our QLS-endorsed courses and broaden your expertise with our CPD QS-accredited courses. Whether you're seeking to enhance your professional skills or improve workplace dynamics, this bundle is your key to success. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to enhance their conflict resolution and communication skills Team leaders and managers aiming to foster a harmonious work environment Individuals interested in advancing their career prospects in HR roles Anyone looking to develop stress management techniques for personal well-being Career path HR Manager: £35,000 - £60,000 per year Conflict Resolution Specialist: £30,000 - £50,000 per year Communication Officer: £25,000 - £40,000 per year Risk and Crisis Management Consultant: £40,000 - £70,000 per year Performance Manager: £30,000 - £55,000 per year Leadership Development Specialist: £35,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Learn new skills and develop your professional knowledge with the Financial Trading Course & Mentoring With Etoro and learn from home at a pace that suits you. The Financial Trading Course & Mentoring With Etoro has been expertly designed for you to complete through distance e-learning also gain relevant skills and acquire tremendous knowledge on the subject all without leaving your own home! The certification you achieve after completing the course will help you greatly in procuring a job in the relevant field. Once you enrol on the Financial Trading Course & Mentoring With Etoro, you will have full course access for one year, meaning you are free to complete the Financial Trading Course & Mentoring With Etoro at a pace that suits you. Enrol on the Financial Trading Course & Mentoring With Etoro now and start studying using any internet-enabled device including computers, tablets, and smartphones. With 24/7 student support offered to you on the Financial Trading Course & Mentoring With Etoro, you can be sure of quick and comprehensive assistance whenever you need it. Enrol now on the Financial Trading Course & Mentoring With Etoro and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job! Why Choose Financial Trading Course & Mentoring With Etoro? Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included. ****Course Curriculum**** Here are the topics you will cover on the Financial Trading Course & Mentoring. ***Financial Trading Course & Mentoring*** Financial Trading Course & Mentoring With Etoro Introduction to Forex Trading Major Currencies and Market Structure Kinds of Foreign Exchange Market Money Management Fundamental Analysis Technical Analysis Pitfalls and Risks Managing Risk Trading Psychology Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion Upon passing the assessment, you will receive proper certification that is accredited by CPD and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £34. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Financial Trading Course & Mentoring With Etoro has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Financial Trading Course & Mentoring With Etoro. Enrol on the Financial Trading Course & Mentoring With Etoro and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Financial Trading Course & Mentoring With Etoro with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Financial Trading Course & Mentoring With Etoro without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Financial Trading Course & Mentoring With Etoro online from your computer, tablet, or smartphone, and learn in a way that suits you.
Access Introduction generally navigate through Access Database, get data fast, update data records by entering, update data and delete data. Run available report, use available forms, create simple forms and reports via wizards. This style tuition helps to maximise the value that you get from the day.
Register on the Web Application Penetration Testing Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Web Application Penetration Testing Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Web Application Penetration Testing Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Web Application Penetration Testing Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Unit 01: Introduction About The Course 00:03:00 Unit 02: BE PREPARED Web Attack Simulation Lab 00:12:00 Unit 03: WEB APPLICATION TECHNOLOGIES Web application technologies 101 - PDF 01:34:00 HTTP Protocol Basics 00:11:00 Encoding Schemes 00:13:00 Same Origin Policy - SOP 00:06:00 HTTP Cookies 00:11:00 Cross-origin resource sharing 00:05:00 Web application proxy - Burp suite 00:09:00 Unit 04: INFORMATION GATHERING - MAPPING THE APPLICATIONS Fingerprinting web server 00:05:00 DNS Analysis - Enumerating subdomains 00:04:00 Metasploit for web application attacks 00:12:00 Web technologies analysis in real time 00:03:00 Outdated web application to server takeover 00:08:00 BruteForcing Web applications 00:06:00 Shodan HQ 00:07:00 Harvesting the data 00:05:00 Finding link of target with Maltego CE 00:09:00 Unit 05: CROSS-SITE SCRIPTING ATTACKS - XSS Cross Site Scripting- XSS - PDF 01:08:00 Cross site scripting 00:07:00 Reflected XSS 00:14:00 Persistent XSS 00:11:00 DOM-based XSS 00:10:00 Website defacement through XSS 00:09:00 XML Documents & database 00:14:00 Generating XSS attack payloads 00:13:00 XSS in PHP, ASP & JS Code review 00:13:00 Cookie stealing through XSS 00:12:00 Advanced XSS phishing attacks 00:08:00 Advanced XSS with BeEF attacks 00:10:00 Advanced XSS attacks with Burp suite 00:08:00 Code Review Guide 06:20:00 Unit 06: SQL INJECTION ATTACKS - EXPLOITATIONS SQL Injection attacks - PDF 01:30:00 Introduction to SQL Injection 00:16:00 Dangers of SQL Injection 00:05:00 Hunting for SQL Injection vulnerabilities 00:20:00 In-band SQL Injection attacks 00:27:00 Blind SQL Injection attack in-action 00:10:00 Exploiting SQL injection - SQLMap 00:09:00 Fuzzing for SQL Injection - Burp Intruder 00:14:00 Unit 07: CROSS SITE REQUEST FORGERY - XSRF CSRF or XSRF attack methods 00:12:00 Anti-CSRF Token methods 00:15:00 Anti-CSRF token stealing-NOT easy 00:11:00 Unit 08: AUTHENTICATION & AUTHORIZATION ATTACKS Authentication bypass-hydra 00:11:00 HTTP Verb Tampering 00:09:00 HTTP parameter pollution - HPP 00:06:00 Authentication 00:10:00 Unit 09: CLIENT SIDE SECURITY TESTING Client side control bypass 00:10:00 Unit 10: FILE RELATED VULNERABILITIES LFI & RFI attacks 00:13:00 Unrestricted file upload - content type 00:06:00 Unrestricted File Upload - Extension Type 00:06:00 Remote code execution using Shell Uploads 00:09:00 Unit 11: XML EXTERNAL ENTITY ATTACKS - XXE XML Documents & database 00:14:00 XXE attacks in action 00:14:00 Resources Advance intruder attack types 00:23:00 Finding details with open source 00:17:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.