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CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Systems Administrators and Engineers Technical Solutions Architects Systems Integrators Channel Partners Value-Added Resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Understand the B-Series and C-Series product line similarities and differences Describe the Intersight support for C-Series standalone and UCS managed architectures Describe Cisco Intersight and how it can be used to manage UCS and Hyperflex Understand the process for upgrading B-Series and C-Series Firmware with UCSM and Intersight Administering service profiles, pools, and policies with UCSM and Intersight Understanding RBAC with Active Directory integration Administering backup and restores in UCS Manager Learn and discuss the various management tools for Cisco UCS including Intersight Perform basic troubleshooting of B-Series and C-Series in normal operations with UCSM and Intersight Describe how to get started with Intersight programmability DCUCAI, Administering Cisco Data Center Unified Computing System with Intersight is a 3-day instructor-led course. In this Cisco UCS server training course, you will become experienced with the administration and troubleshooting of Cisco Unified Computing System (UCS) B-Series and C-Series servers including using Cisco Intersight for UCS management. This custom-built Cisco UCS training class was developed by NterOne using the best lessons from all available Cisco server courses to maximize the learning experience for individuals who want to focus on day-to-day administration using Cisco UCS Manager or Intersight as the primary interface. Using real-world scenarios and examples, this Cisco training course will explore all the components of the UCS B-Series and C-Series solutions from a day-to-day administrative point of view. Learn C-Series standalone, C-Series under UCS Manager, B-Series administration, troubleshooting, and management tools used to support basic UCS and multi-cluster support with UCS Central, as well as using Cisco Intersight for UCS and Hyperflex operations and management. Module 1: UCS Infrastructure Components with Intersight Cisco UCS Product Line, Use Cases, and Components Introducing Cisco Intersight Describing Cisco UCS C-Series Servers Module 2: Administering Cisco UCS with Intersight Managing Virtual Resources Configuring Compute Node LAN Connectivity Configuring Compute Node SAN Connectivity Creating Identity and Resource Pools Creating Service Profiles Creating Service Profile Templates and Cloning Service Profiles Managing Service Profiles Troubleshooting Cisco UCS B-Series Configuration Troubleshooting Cisco UCS B-Series Operation Backing Up & Restoring the Cisco UCS Manager Database Managing and Upgrading Cisco UCS B-Series Firmware Module 3: Administering UCS Management Tools with Intersight Describing Cisco UCS User Interfaces Exploring Intersight User Interfaces Describing Cisco UCS Management Framework & Features Describing Cisco UCS Hyperflex Getting Started with Intersight Programmability Lab Outline: Labs are designed to assure learners a whole practical experience, through the following practical activities: Connecting to the Lab Environment Explore the Cisco UCS GUI and CLI Environment Explore the Cisco Intersight Dashboard and claim devices Create Users, Groups, Roles and Organizations in Intersight Provision Identity and Resource Pools in UCSM Provision Mobile Service Profiles from Updating Templates Backup and Restore Cisco UCS Manager Database Objects Configure Logging in Cisco Intersight Create LAN and SAN Network Policies in Intersight Build a Server Profile and deploy to a UCS blade from Intersight Using Intersight to upgrade Firmware Install an OS from Intersight Using Rest API to Query UCSM Objects in Intersight

This course will help you become familiar with the implementation of creational design patterns. Featuring real-world examples written in modern C++, each pattern is explained in detail to help you to understand how the pattern can be implemented efficiently using language features.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

***Want to Unlock the Secrets of Data? Become a Database Mastermind!*** The world runs on data, and Database Administrators (DBAs) are the heroes behind the scenes ensuring its smooth operation. Database administrators in the UK are in high demand, with an average salary of £41,501 per year. The job market is expected to grow by 9% in the next few years, so now is a great time to start a career as a database administrator. As a database administrator, you will be responsible for the design, implementation, and maintenance of databases. You will also be responsible for ensuring the security and integrity of the data. If you are interested in a challenging and rewarding career in technology, then database administration is a great option for you. Our Database Administrator course starts with the basics of Database Administrator and gradually progresses towards advanced topics. Therefore, each lesson of this Database Administrator course is intuitive and easy to understand. Learning Outcomes By the end of this Database Administrator course, you'll be able to: Install and configure MySQL Server and MySQL Workbench. Create, manage, and manipulate databases and tables using SQL. Insert, update, and delete data efficiently. Design and implement database relationships to ensure data integrity. Utilize aggregate functions to summarize and analyze data. Reverse engineer existing databases and forward engineer data models. Why would you choose the Database Administrator course from Compliance Central: Lifetime access to Database Administrator course materials Full tutor support is available from Monday to Friday with the Database Administrator course Learn Database Administrator skills at your own pace from the comfort of your home Gain a complete understanding of Database Administrator course Accessible, informative Database Administrator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Database Administrator Study Database Administrator in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Database Administrator Course Database Administrator Curriculum Breakdown of the Database Administrator Course Unit 01: Introduction Gain foundational knowledge of MySQL Server and databases, including installation and initial setup. Module 01: Introduction to MySQL Server and Databases Module 02: Download and Install MySQL Server and MySQL Workbench Unit 02: Manipulating Tables and Data - CRUD Operations Learn to manage databases through creating, reading, updating, and deleting (CRUD) data in SQL and MySQL Workbench. Module 01: Connect and Create a Database Module 02: Drop or Remove Database Module 03: Create an SQL Database Table Module 04: Insert Data into the Table with SQL Script Module 05: Insert Data into the Table with Workbench Module 06: Select Data from the Table with SQL Script Module 07: Select Data with Filters Module 08: Update Data in the Table Module 09: Delete Data from the Table Module 10: Reverse Engineer Database into Model Module 11: Forward Engineer Data Model into Database Unit 03: Relationships and Foreign Keys Understand and implement relationships, foreign keys, and normalization in databases, enhancing data integrity and querying capabilities.ys Module 01: What are Relationships, Foreign Keys and Normalization? Module 02: Create Relationships with Data Modeling Module 03: Create Relationships with Workbench Table Design Tool Module 04: Insert Records in Related Tables Module 05: Run Queries on Related Tables (Inner Joins) Module 06: Left, Right and Cross-Joins Unit 04: Aggregate Functions Explore aggregate functions to perform calculations on data sets, including grouping, averaging, counting, and summing data. Module 01: Grouping Data using SQL GROUP BY Clause Module 02: SQL AVG Aggregate Function Module 03: SQL COUNT Aggregate Function Module 04: SQL MIN & MAX Aggregate Functions Module 05: SQL SUM Aggregate Function Module 06: Splitting Groups using HAVING Clause CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Database Administrator course is ideal for: Individuals with an interest in data management and database systems. IT professionals seeking to expand their skillset and transition into a Database Administrator role. Business analysts who want to gain a deeper understanding of data structures and manipulation techniques. Anyone passionate about building and maintaining robust and efficient databases. Those looking to enhance their career prospects in the ever-growing field of data. Requirements To enrol in this Database Administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path A successful career as a Database Administrator can open doors to exciting opportunities. Here are some potential career paths to consider: Database Administrator Database Analyst Database Architect Data Warehouse Specialist Business Intelligence Analyst Data Scientist (with further specialization) Database Security Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In the past weeks and months, the airline industry has had to address a series of challenges that left managers little time to execute, and almost no room for communications mistakes. While Airport Managers have only to consider accidents on or close to their own airport, Airline Managers are not so lucky, about half of their incidents and accidents will occur away from their home airport. The Crisis Communications Traning for Airline Executives is designed to provide you with both theory and the opportunity to practise your role in secure, simulated conditions, promote effective team and individual performance in a crisis. You will learn how to prepare messages (in advance) for any airline crisis, how to make the media realize you are being transparent and helpful, how to avoid the common blunders made by other airline executives in times of crisis, how to answer tough questions in times of crisis, how to speak in sound bites and get the quotes you want. What Will I Learn? Being able to Manage Crisis Communications Know how to appear Confident Prepare Messages for passengers Speak in Sound Bites Handle tough questions Overview Crisis Communications Training for Airline Executives Intro 00:03:00 Crisis Communications Training for Airline Executives TV and the Visual 00:03:00 Crisis Communications Training for Airline Executives 4 Goals 00:03:00 Creating Your Message 00:08:00 The Biggest Blunders to Avoid 00:12:00 Crisis Communications Training for Airline Executives 1st Crisis Scenario 00:02:00 Practice on Video 00:05:00 Closing Thoughts Crisis Communications Training for Airline Executives Conclusion 00:02:00 Feedback 00:01:00 Course Certification

Description: Communication plays a huge role in business, especially between the business and its customers. Without proper communication, a business might lose out on a repeating customer, but now with this Business Communications Certificate Course course that does not have to be the case. This course will help you define essential pieces of communication, customizing them for company needs, utilize processes and plans for clear communications, and come up with effective content for ideal communication. All of these are done through a constructive and easy to understand course. So what are you waiting for, stop wasting time and get this course for your business. Learning Outcomes: Define the essential pieces of communication Customize these essential pieces for their company Identify the processes and plans needed for clear communications Develop, maintain, and evolve effective content for their communications Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Communications Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Communications Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Key Communication Components 00:15:00 The Building Blocks 01:00:00 Your Communications Plan 01:00:00 The Five C's of a Successful Message 00:30:00 Communication Strategies 00:15:00 Sharing Information Through Media Releases 00:30:00 Communicating Online 00:15:00 Using Stories to Communicate 00:15:00 Polishers and Time Savers 00:30:00 Enhancing Your Results 00:30:00 Maintaining Your Message in Crisis 00:15:00 Mock Exam Mock Exam- Business Communications Certificate Course 00:20:00 Final Exam Final Exam- Business Communications Certificate Course 00:20:00 Order Your Certificate and TranscriptOrder Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00