3440 Courses delivered Online

Boost your self-confidence and self-esteem with our empowering course. Explore techniques to overcome self-doubt, build resilience, and cultivate a positive self-image. Gain practical strategies for setting goals, managing setbacks, and embracing your unique strengths. Whether you're seeking personal growth or professional development, this course provides valuable insights and tools to help you develop a strong sense of self-confidence and self-worth.

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Developing a solid foundation in report writing will open career opportunities in a wide range of sectors. Learn this valuable skill set from the comfort of your home with our Master Report Writing course. This course will introduce you to the essentials and help you attain key skills for writing reports. The course is carefully crafted with valuable information on report writing. Here, you will learn the strategies for conducting research and collecting information for the report. The course will then focus and developing your skills in using tables, charts and other items in your report. In addition, you will gain in-depth knowledge of the proper way of presenting the report. This course will also assist you in improving your critical thinking and creativity. Course Preview Learning Outcomes Understand the basic fundamentals of report writing Learn about the strategies for research and data collection Develop the expertise to use tables, charts, and graphs in your report Recognise the fundamentals of proposal writing Improve your grammar and punctuation skills Learn how to increase your critical thinking and creativity Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Report writing Proposal writing Research and data collection Who Should Take this Master Report Writing? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Master Report Writing course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Master Report Writing Certification After completing and passing the Master Report Writing course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Master Report Writing course will equip you with effective skills and abilities and help you explore career paths such as  Executive Assistant Journalist Communication Officer Proposal Writer Module 01: The Basics of Report Writing The Basics of Report Writing 00:40:00 Module 02: Planning for Report Writing Planning for Report Writing 00:30:00 Module 03: Preparation for Report Writing Preparation for Report Writing 00:20:00 Module 04: Research and Information Collection Research and Information Collection 00:40:00 Module 05: Writing and Revising the Report Writing and Revising the Report 00:40:00 Module 06: English Grammar and Punctuation Guide for Report Writing English Grammar and Punctuation Guide for Report Writing 00:20:00 Module 07: Using Tables, Charts and Graphs in a Report Using Tables Charts and Graphs in a Report 00:20:00 Module 08: Proposal Writing Proposal Writing 00:30:00 Module 09: Presentation of the Report Presentation of the Report 00:30:00 Module 10: Developing Creative Thinking and Creativity Developing Creative Thinking and Creativity 00:35:00 Module 11: Quick Check While Writing a Report Quick Check While Writing a Report 00:25:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Make every party memorable with your unique touch and excellent management system. We have carefully crafted the Party & Event Planning Course to help you grasp the strategies for planning top-notch parties and events. Through this course, you will be able to learn the ins and outs without even stepping out of the house. The course will first introduce you to various types of parties. Then you will learn the fundamentals for designing enjoyable parties. Here, you will also learn to deal with vendors and suppliers. In addition, the course will provide you with quality training on establishing a successful event and party planning business. In addition, the modules will show you how to expand your networks and maintain your brand. So, enrol now and get a step closer to your dream career. Course Preview Learning Outcomes Enhance your knowledge of different types of parties Learn effective tips and tricks to make the party memorable Develop the ability to work effectively with the vendors and suppliers Grasp the skills required to start your own party-planning business Recognise the strategies for expanding your networks Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Party Planning Networking Business Development Who Should Take this Party & Event Planning Course? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Party & Event Planning Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Party & Event Planning Course Certification After completing and passing the Party & Event Planning Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Party & Event Planning Course will equip you with effective skills and abilities and help you explore career paths such as  Party Planner Event Manager Module 01 : Party Planner Party Planner 00:26:00 Module 02 : Types Of Parties Types of Parties 00:35:00 Module 03 : Developing A Business Model Developing a Business Model 00:27:00 Module 04 : Generating A Client Base Generating a Client Base 00:33:00 Module 05 : How To Plan A Party How to Plan a Party 00:29:00 Module 06 : Making Your Party Memorable Making Your Party Memorable 00:25:00 Module 07 : Business Operations Business Operations 00:24:00 Module 08 : Networking Networking 00:28:00 Module 09 : Working With Vendors And Suppliers Working with Vendors and Suppliers 00:26:00 Module 10 : Maintaining Your Brand Maintaining Your Brand 00:29:00 Module 11 : Finding Success In Business Finding Success in Business 00:27:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Join the comprehensive Security Guard, CCTV, and Door Supervision course to gain essential skills and knowledge for a successful career in the security industry. Learn security risk analysis, crisis response, CCTV monitoring, and conflict management to ensure safety and compliance. Suitable for aspiring security professionals and those seeking advanced training.

Elevate your expertise in nutrition with our Advanced Diet & Meal Planning Course. Gain advanced knowledge and skills to create personalized meal plans, tailored to individual dietary needs and goals. Explore the latest research and trends in nutrition science, and learn practical strategies for optimizing health and well-being through diet. Whether you're a healthcare professional, nutritionist, or fitness enthusiast, this course provides comprehensive training to excel in the field of nutrition.

Equip yourself with the skills and knowledge to support student well-being with our School Welfare Officer Course. Learn about key issues in student welfare, including mental health, bullying prevention, and crisis intervention. Gain practical strategies for fostering a safe and supportive school environment. Whether you're a school administrator, counselor, or educator, this course provides valuable training to effectively address the social, emotional, and psychological needs of students.

Ensure the safety and well-being of vulnerable individuals with our Safeguarding Course. Learn essential strategies for recognizing signs of abuse, implementing safeguarding policies, and responding to concerns effectively. Gain practical skills in creating a safe and supportive environment for children, adults, and vulnerable populations. Whether you're a healthcare professional, educator, or caregiver, this course equips you with the knowledge and tools to protect those in your care.

Discover the science of happiness and well-being with our Positive Psychology Course. Explore the principles and practices of positive psychology to enhance your mental health, resilience, and overall life satisfaction. Learn practical strategies for cultivating positive emotions, building meaningful relationships, and finding purpose and fulfillment in your daily life. Whether you're seeking personal growth or professional development, this course offers valuable insights and tools to help you thrive and flourish.

Master the art of raising capital and valuing businesses with our specialized course. Learn essential strategies for securing funding, conducting financial analysis, and determining company valuations. Gain practical insights into fundraising methods, such as venture capital, crowdfunding, and IPOs. Whether you're an entrepreneur, investor, or finance professional, this course equips you with the knowledge and skills to navigate the complexities of fundraising and valuation in today's business landscape.