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4996 Courses delivered Online

Telephone Skills Training

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Telephone Skills Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Telephone Skills Training will help you keep ahead of the pack. The Telephone Skills Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Telephone Skills Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Telephone Skills Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Telephone Skills Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Telephone Skills Training? Course 1: Telesales Executive Training Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 3: Customer Relationship Management Course 4: Sales: Psychology of Customers Course 5: Office Skills Course 6: Dealing With Difficult People Training Course Course 7: Workplace Confidentiality Course 8: Learning Computers and Internet Level 2 Course 9: Level 2 Microsoft Office Essentials Course 10: Stress Management Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Telephone Skills Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Telephone Skills Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructor Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Professional Telephone Receptionist Course Module One: Core Skills Required Module Two: Self-Management (I) Module Three: Self-Management (II) Module Four: Time Management (I) Module Five: Time Management (II) Module Six: Organizing and Planning (I) Module Seven: Organizing and Planning (II) Module Eight: Communication (I) Module Nine: Communication (II) Module Ten: Additional Challenges Course 2: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 4: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Office Skills Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 7: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 8: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Learning Computers and Internet Level 2 Module 01 : Computer Operating and Troubleshooting Module 02 : Internet and Computing - Key Applications Module 03 : Internet and Computing - Tools & Networking Module 04 : Windows 8 for PC Module 05 : Windows 10 - New Developments Module 06 : Cyber Security Awareness Course 10: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Telephone Skills Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Telephone Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Telephone Skills Training
Delivered Online On Demand
£53

The Formula to Talk with Strangers

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This The Formula to Talk with Strangers will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this The Formula to Talk with Strangers will help you keep ahead of the pack. The The Formula to Talk with Strangers incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this The Formula to Talk with Strangers will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the The Formula to Talk with Strangers, you can equip yourself with the essentials to keep you afloat into the competition. Along with this The Formula to Talk with Strangers course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This The Formula to Talk with Strangers Bundle Consists of the following Premium courses: Course 01: The Formula to Talk with Strangers Course 02: Assertiveness and Self Confidence Development Course 03: Eloquence Course: Discover Your Confident and Powerful Voice Course 04: Cross-Cultural Awareness Training Course 05: Emotional Intelligence and Human Behaviour Course 06: Public Speaking and Presentation Skill Course Course 07: Effective Communication Skills Course 08: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 09: Anti Social Behaviour Course 10: Workplace Confidentiality Course 11: Conflict Management As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the The Formula to Talk with Strangers to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this The Formula to Talk with Strangers: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of The Formula to Talk with Strangers Bundle Course 01: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 02: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 03: Eloquence Course: Discover Your Confident and Powerful Voice Module 01: Introduction Module 02: Impress Hook Your Audience Module 03: Eloquence Choose Your Word Wisely Part 01 Module 04: Eloquence Choose Your Word Wisely Part 02 Module 05: Eloquence Choose Your Word Wisely Part 03 Module 06: Impress Build Relationships Module 07: Eloquence Master Your Tone of Voice Part 01 Module 08: Eloquence Master Your Tone of Voice Part 02 Module 09: Eloquence Master Your Tone of Voice Part 03 Module 10: Eloquence Master Your Tone of Voice Part 04 Module 11: Impress Convince with Your Voice Module 12: Impress Command with Your Body Module 13: Impress Answer Any Question Course 04: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 05: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 06: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 07: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 08: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 09: Anti Social Behaviour Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 10: Workplace Professionalism and boundaries - Level 2 Positioning Yourself as a Professional Enhancing Your Professional Image Expanding Your Skills Communicating for Results Building Relationships and Networks Course 11: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this The Formula to Talk with Strangers bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our The Formula to Talk with Strangers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

The Formula to Talk with Strangers
Delivered Online On Demand
£53

Legal PA - CPD Accredited

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now A Legal Secretary or PA plays a crucial role in reducing costs and the success of legal professionals. Moreover, with technological advances and fierce competition in the law industry, the demand for the Legal Secretary and PA is constantly rising. To become a legal secretary or PA, you need to acquire certain office skills and learn multiple laws such as- business law, international law, employment law, etc. This Legal Secretary and PA Training cover all these office skills and branches of law to help you take your first step to become one. Moreover, this bundle will also help you better understand your roles and responsibilities as a Legal Secretary or PA. This Legal Secretary and PA Training online course consist of our 11 high-ranked courses: Course 1: Legal Secretaries Advanced Diploma Course 2: Business Law Course 3: Contract Law UK Level 3 Course 4: Employment Law Level 3 Course 5: International Law Course 6: Medical Law Course 7: Family Law 2021 Course 8: Understanding Wills and Probate Laws - Level 2 Course 9: Criminal Law and Criminology Diploma Course 10: Level 2 Effective Minute Taking Course Course 11: Office Skills All through this Legal Secretary and PA Training online course, you will comprehend the concept of Legal Secretary or PA, including - Legal Secretaries Advanced Diploma Comprehend the whole idea of legal secretary Get a solid understanding of meeting management and minute taking Recognise the roles and responsibilities of a Legal Secretary or PA Business Law Acquire fundamental knowledge about Business Law Be fully aware of the Court System Familiarise with the Law of Tort Contract Law UK Level 3 Get comprehensive knowledge about UK Laws A firm grasp of the employee contracts Recognise solutions for any contract breach Employment Law Level 3 Apprehend the fundamental of Employment Law Be conscious of discrimination in the workplace Gain knowledge about workplace monitoring and data protection International Law Grasp a solid understanding of the notion of International Law Comprehend the International Law of Human Rights Be thoroughly aware of Territory and Jurisdiction 6. Medical Law Get an elaborate introduction to Medical Law Hold a fundamental understanding of the legislation on Coronavirus Comprehend the legislation on public health and health service Family Law 2021 Be well acquainted with Family Law Get the hang of gender equality in family law Perceive the Feminist Perspectives on Family Law Understanding Wills and Probate Laws - Level 2 Get a detailed introduction to Estate and Wills Gain a clear understanding of Revocation of Wills Acquire knowledge about the power of attorney Criminal Law and Criminology Diploma Identify different classifications of crimes Gain Knowledge about the legal workplace & professionals Understand the criminal justice system in England and Wales Level 2 Effective Minute Taking Course Know how to prepare for minute taking Learn the roles and responsibilities of minute taker Build up unbreakable confidence Office Skills Get complete knowledge about the receptionist's duties Master the art of communication skills Get the hang of other required office skills You are just a click away from stepping into the most affluent industry! Click that add to basket button now! What You Get Out Of Studying With Apex Learning? Lifetime access to Legal Secretary and PA Training bundle materials Full tutor support is available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative video modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Study the course from your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential Curriculum: Course 1: Legal Secretaries Advanced Diploma Legal Secretary Meeting Management & Minute Taking Other Secretarial Roles and Responsibilities Customer Service Role Telephone Etiquette Organizing Work Using MS Word Proof Reading Course 2: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 3: Contract Law UK Level 3 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 4: Employment Law Level 3 Basic of Employment Law Legal Recruitment Process Employment Contracts Employee Handbook Disciplinary Procedure National Minimum Wage & National Living Wage Parental Right, Sick Pay & Pension Scheme Discrimination in the Workplace Health & Safety at Work Dismissal, Grievances and Employment Tribunals Workplace Monitoring & Data Protection Course 5: International Law Basics of International Law Sources of International Law International Law and Municipal Law International Organisations International Law of Human Rights Private International Law International Criminal Law Law of Treaties Territory and Jurisdiction Law of the Sea International Commercial Law International Environmental Law Course 6: Medical Law An Introduction to Medical Law Legislation on Access to Health, Medical Report, Treatment Legislation on Adult Support Legislation on Public Health and Health Service (Part 1) Legislation on Public Health and Health Service (Part 2) Legislation on Public Health and Health Service (Part 3) Legislation on Public Health and Health Service (Part 4) Legislation on Coronavirus Legislation on Mental Health (Part 1) Legislation on Mental Health (Part 2) Legislation on Abortion Other Legislation (Part 1) Other Legislation (Part 2) Course 7: Family Law 2021 Introduction to Family Law Framing Family Law Marriage in Family Law Civil Partnership and Cohabitation Nullity in Marriage Divorce and Family Law Child Custody Property and Finance on Divorce Child Support and Family Law Adoption Process Domestic Violence Gender Equality in Family Law Feminist Perspectives on Family Law Course 8: Understanding Wills and Probate Laws - Level 2 An Introduction to Estate and Wills Making a Will Trusts and Dispositions Intestacy Probate Correcting Errors in a Will Revocation of Wills Power of Attorney Course 9: Criminal Law and Criminology Diploma Classification of Crime UK Law & Legal System Understanding Criminal Psychology Dealing with Crime Forensic Science Criminal Profiling: Science, Logic and Metacognition Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice The Legal Workplace & Professionals Criminal Law The Criminal Justice System in England and Wales Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Office Skills Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Advanced MS Excel How will I get my certificate? After successfully completing the bundle, you will be able to order your certificates as proof of your achievement. ***For a limited period of time, we are offering a flat 100% discount on the certificates.*** ***Hurry Up Before Its Over*** PDF Certificate: Free (Previously it was £10*11 = £110) Hardcopy Certificate: Free (Previously it was £15*11 = £165) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Legal Secretary and PA training bundle is carefully put together for those passionate about starting their career in the Law Industry and also for those who want to educate themselves about different laws to avoid any trouble in the future. Hence, this course is appropriate for- Students Fresh Graduates Job Seekers Job Holders Entrepreneurs Requirements If you are reading this, it means you already have all the requirements to enrol for this Legal Secretary bundle; a stable internet connection and a smart device! Anybody with any academic or professional background can take up this Legal Secretary and PA Training course. Career path Completion of this Legal Secretary bundle will pave the way to different career opportunities for the learners; few examples: Legal Assistant Legal Administrative Assistant Legal Receptionist Legal Admin Assistant Legal Receptionist Legal Support Assistant Legal Administrator Team Legal Secretary For these career opportunities, the average salary generally varies from £15,000 to £40,000 a year. Certificates Certificate of completion Digital certificate - Included

Legal PA - CPD Accredited
Delivered Online On Demand
£53

(HR) Human Resources Management

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Human Resources Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. The Human Resources Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Human Resources Management? Course 1: HR And Recruitment Consultant Training - Level 4 Course 2: Virtual Interviewing for HR Course 3: Performance Management Course 4: Payroll Management - Diploma Course 5: UK Employment Law and Employee Rights Diploma Course 6: Leadership & Management Diploma Course 7: Effective Communication Skills Diploma Course 8: Conflict Management Course 9: GDPR Data Protection Level 5 Course 10: Level 2 Microsoft Office Essentials So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Human Resources Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum Course 1: HR Management Level 2 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 2: HR And Recruitment Consultant Training - Level 4 Introduction to Recruitment: Importance and Implications An Overview of the Recruitment Industry The UK Recruitment Legislation Sales and Selling in the Recruitment Industry The Recruitment Process Key Performance Indicators for the Recruitment Industry Candidate Attraction for Recruitment Candidate Management Candidate Interview Processes Client Acquisition Client Strategy in the Recruitment Sector Course 3: Virtual Interviewing for HR An Introduction to Virtual Interviewing 2: Interviewer's Perspective 3: Interview Preparation 4: Picking a Tech to Use 5: Attract and Hire the Best Talents 6: Final Thoughts and Onboarding Course 4: Performance Management 01: Introduction 02: Performance 03: Key Performance Indicators 04: Reporting 05: Rewarding 06: Conclusion Course 5: Payroll Management - Diploma Sage 50 Payroll for Beginners 1: Payroll Basics 2: Company Settings 3: Legislation Settings 4: Pension Scheme Basics 5: Pay Elements 6: The Processing Date 7: Adding Existing Employees 8: Adding New Employees Sage 50 Payroll Intermediate Level 1: The Outline View and Criteria 2: Global Changes 3: Timesheets 4: Departments and Analysis 5: Holiday Schemes 6: Recording Holidays 7: Absence Reasons 8: Statutory Sick Pay Course 6: UK Employment Law and Employee Rights Diploma Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protectionl Course 7: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 8: Effective Communication Skills Diploma 01: Business Communication 02: Verbal and Non-verbal Communication 03: Written Communication 04: Electronic Communication 05: Communicating with Graphic 06: Effectively Working for Your Boss Course 9: Conflict Management 01: Introduction 02: Understand the Keys to Conflict 03: How Misunderstandings Arise and the Solution 04: Personality Types in Conflict 05: Escalation of Conflict 06: De-escalating Conflict 07: Closing Section Course 10: GDPR Data Protection Level 5 01: GDPR Basics 02: GDPR Explained 03: Lawful Basis for Preparation 04: Rights and Breaches 05: Responsibilities and Obligations Course 11: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 CPD 115 CPD hours / points Accredited by CPD Quality Standards Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

(HR) Human Resources Management
Delivered Online On Demand1 hour
£53

Conflict Resolution Training Course

5.0(14)

By Training Express

Navigating disagreements effectively is an essential skill in today’s workplace, and our Conflict Resolution Training Course offers the knowledge and techniques to manage and resolve conflicts with confidence and clarity. This carefully structured online programme covers everything from understanding the root causes of conflict to developing strategies for calm, constructive resolution. You’ll also explore vital areas such as equality and diversity, resilience, anger management, and communication skills — all designed to enhance your ability to maintain harmony within teams and organisations. Beyond conflict management, this course provides valuable insight into related fields including UK employment law, human resources management, leadership, and decision-making. Whether you are a supervisor, team leader, or HR professional, these modules equip you with the tools to handle challenging situations professionally and effectively. Delivered entirely online, this training allows you to learn at your own pace, fitting seamlessly around your schedule while enhancing your leadership and people management capabilities. This Conflict Resolution Training bundle includes the following courses: Course 01: Conflict Resolution Training Course 02: Equality & Diversity Course 03: Dealing with Conflict at Work Course 04: Resilience Training Course 05: Anger Management and Conflict Resolution Program Course 06: UK Employment Law Course 07: (HR) Human Resources Management Course 08: Leadership and Management Diploma Course 09: People Management Skills For Supervisor Course 10: Team Management Course 11: Facilities Management Diploma Course 12: Performance Management Course 13: Change Management Course 14: Effective Organisational Reporting Course 15: Crisis Communication for HR (Human Resources) Course 16: Cross-Cultural Awareness Training Course 17: Decision Making and Critical Thinking Course 18: Problem Solving Skills Course 19: Document Control Course 20: Meeting Management Online Key Features of Conflict Resolution Training Bundle Accredited by CPD Top-notch video lessons Instant e-certificate Entirely online, interactive Conflict Resolution Training course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Conflict Resolution Training bundle and make your every penny worth it! How You will be Benefited from Conflict Resolution Training Bundle All through this self-paced training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this Conflict Resolution Training bundleare fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your Conflict Resolution Training course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Anyone with a curious mind and an eagerness to learn can take this Conflict Resolution Training bundle. Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Conflict Resolution Training bundle will help you uplift your career or guide you to a new one.

Conflict Resolution Training Course
Delivered Online On Demand1 hour
£100

CRM - CPDQS Accredited Bundle Course

5.0(14)

By Training Express

Discover the power of exceptional customer relationship management combined with a broad spectrum of essential business skills in the CRM - CPDQS Accredited Bundle Course. This carefully designed programme covers everything from mastering customer service techniques and public relations to understanding sales psychology and financial crime prevention. Whether you’re aiming to refine your communication skills or develop a strong grasp of digital product management and stakeholder relations, this course bundle offers a rich variety of subjects tailored to elevate your professional profile. With a focus on knowledge and strategy, this online course bundle supports those who wish to excel in today’s competitive business environment without the need for physical attendance. Covering critical areas such as cross-cultural awareness, anxiety management, and business intelligence, learners will gain valuable insights to help foster positive workplace dynamics, enhance team performance, and navigate corporate risk effectively. This course package is ideal for professionals seeking flexible learning options that balance depth and diversity in one accessible offering. Key Features of CRM Bundle CPD Accredited CRM Course Instant PDF certificate Fully online, interactive CRMcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this CRM Bundle course to excel! To become successful in your profession, you must have a specific set of CRM skills to succeed in today's competitive world. In this in-depth CRMtraining course, you will develop the most in-demand CRM skills to kickstart your career, as well as upgrade your existing knowledge & skills. CRM Curriculum Course 01: CRM - Customer Relationship Management Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: Level 2 Diploma in Customer Service Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This CRM bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your CRM course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about CRM basics. Requirements No prior degree or experience is required to enrol in this course. Career path This CRM Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

CRM - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

UK Recruitment Consultant & Interview Process

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Recruitment Consultant will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Recruitment Consultant will help you keep ahead of the pack. The Recruitment Consultant incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, thiswill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Recruitment Consultant, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Recruitment Consultant? Course 1: HR Management Level 3 Course 2: Virtual Interviewing for HR Course 3: Conflict Managemen Course 4: Leadership & Management Diploma Course 5: Payroll Management - Diploma Course 6: Level 2 Microsoft Office Essentials Course 7: UK Employment Law and Employee Rights Diploma Course 8: Effective Communication Skills Diploma Course 9: GDPR Data Protection Level 5 Course 10: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Recruitment Consultant: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Course Curriculum: Course 1: Recruitment Consultant - Level 4 Module 01: Introduction to Recruitment: Importance and Implications Module 02 - An Overview of the Recruitment Industry Module 03 - The UK Recruitment Legislation Module 04 - Sales and Selling in the Recruitment Industry Module 05 - The Recruitment Process Module 06 - Key Performance Indicators for the Recruitment Industry Module 07 - Candidate Attraction for Recruitment Module 08 - Candidate Management Module 09 - Candidate Interview Processes Module 10 - Client Acquisition Module 11 - Client Strategy in the Recruitment Sector Module 12 - Client Management Module 13 - Steps to Starting and Running a Successful Recruiting Service CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Recruitment Consultant bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Recruitment Consultant is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

UK Recruitment Consultant & Interview Process
Delivered Online On Demand
£55

Level 4 Teaching Assistant Course

5.0(14)

By Training Express

The Level 4 Teaching Assistant Course is designed to elevate your understanding and expertise in supporting educational settings effectively. This online course explores essential topics, from the role and responsibilities of a teaching assistant to navigating school policies and working closely with curriculum, assessment, and monitoring frameworks. With a strong focus on creating an optimal learning environment, you will gain insight into how to support literacy, numeracy, and ICT development tailored to students’ diverse needs, including those requiring special educational support. Throughout the course, you will deepen your knowledge of child development, behaviour management, and the importance of fostering positive relationships within the classroom. Communication skills form a vital part of the curriculum, ensuring experienced teaching assistants can confidently engage with pupils. The final module highlights career opportunities for teaching assistants across the UK, equipping you with the knowledge to progress your career in education. This course is ideal for those seeking to enhance their professional profile without attending in-person sessions, blending flexibility with a thorough grasp of essential educational support skills. ___________________________________________________________________ This Level 4 Teaching Assistant course is designed for the aspirant teaching assistant or anyone interested in pursuing a career as a teaching assistant. It covers a complete teaching assistant guide, especially for the UK scenario, to lead you to your goal. We prepared this Quality Licence Scheme - QLS endorsed Level 4 Teaching Assistant training for you so that you can learn from scratch to achieve a certificate to show your proficiency in this field. Enrol today in our Level 4 online course to learn all the required knowledge and skills to pursue a rewarding career in the related industry. ___________________________________________________________________ Key Benefits This Level 4 course comes with a variety of offers for you, including: Accredited by CPD FREE QLS Endorse Level 4 Diploma Certificate Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance The Level 4 Teaching Assistant course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Teaching Assistant. Anyone passionate about learning can take this Level 4 Teaching Assistant4 course and develop skills and a portfolio to have a competitive edge in the job market. ___________________________________________________________________ Course Curriculum of Level 4 Teaching Assistant Upon completing our Level 4 Teaching Assistant course, you will get a widely respected accreditation and a deeper knowledge of the topic. Level 4 Teaching Assistant Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Process as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with The Students Module 10: Career Prospects for TA in the UK ___________________________________________________________________ Course Assessment At the end of the Level 4 Teaching Assistant course, you will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your Level 4 Teaching Assistant course, you will immediately be sent a CPD-accredited digital certificate. Besides, after completing the course, you can claim your Quality Licence Scheme - QLS endorsed certificate on the title: Diploma in Teaching Assistant at QLS Level 4 for £89 only. CPD 370 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Anyone with a knack for learning new skills can take this course. Progression of this Level 4 Teaching Assistant course: cpd level 2 teaching assistant CACHE Level 3 Teaching Assistant & SEN Certificate LEVEL 3 Award in Supporting Teaching & Learning in Schools (RQF) Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our SEN TA training. Certificates CPD Accredited Certificate (HARDCOPY) Hard copy certificate - Included CPD Accredited Certificate (PDF) Digital certificate - Included QLS Endorsed Certificate (HARDCOPY) Hard copy certificate - Included

Level 4 Teaching Assistant Course
Delivered Online On Demand1 hour
£100

Care Certificate Standards (1 to 15) - CPD Certified

5.0(3)

By Academy for Health and Fitness

Do you have what it takes to work in a high-demand field like healthcare? If you said yes, then the Care Certificate Training course is for you. We offer a complete package in the Care Certificate course that is jam-packed with important knowledge for relevant jobs. In the UK, the health and social care sector employs over 1.5 Million people, a testament to its vital role in society. Yet, with growing challenges such as ageing populations and increasing mental health issues, are you prepared to make a difference? This comprehensive Care Certificate Standards (1 to 15) bundle addresses the core skills and knowledge required to excel in this rewarding field. The Care Certificate Standards (1 to 15) Training Bundle equips learners with essential skills across a wide range of topics, from the fundamentals of care to specialized areas such as palliative care and public health. You'll delve into health and safety, learn the intricacies of care planning and record-keeping, develop counselling skills, gain mental health awareness, and understand the legalities of medical law. This program is designed to enhance your competence and confidence in delivering high-quality care. Courses Are Included In this Care Certificate Standards (1 to 15) Training Course 01: The Care Certificate Standards (1 to 15) Course 02: Diploma in Health & Social Care Course 03: Palliative Care Worker Course 04: Care Planning and Record-Keeping | Health & Safety Online Course Course 05: Counselling Skills Training Course 06: Mental Health Awareness Course Course 07: Public Health Course 08: Medical Law All the courses under this Care Certificate bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Care Certificate bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. Learning Outcomes of Care Certificate Standards (1 to 15) Understand the core principles of health and social care. Develop effective care planning and record-keeping skills. Gain essential knowledge in palliative and mental health care. Learn the fundamentals of public health and medical law. Acquire counselling skills for healthcare settings. Enhance awareness of health and safety in care. With this comprehensive Care Certificate bundle, you can achieve your dreams and train for your ideal career. This Care Certificate bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 8 premium courses' Care Certificate bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! This training bundle is not just a course; it's a transformational journey. Whether you're starting your career or looking to elevate your skills, these courses offer the knowledge and insights needed to thrive in health and social care. By joining us, you're not only securing your professional future but also committing to making a meaningful impact in people's lives. Embark on this rewarding path today and be the change you wish to see in the health and social care sector. *** Course Curriculum *** Course 01: The Care Certificate Preparation Framework and Information Leaflet Standard 1: Understand your role Standard 2: Your personal development Standard 3: Duty of care Standard 4: Equality and diversity Standard 5: Work in a person-centred way Standard 6: Communication Standard 7: Privacy and dignity Standard 8: Fluids and nutrition Standard 9: Awareness of mental health, dementia and learning disabilities Standard 10: Safeguarding adults Standard 11: Safeguarding children Standard 12: Basic life support Standard 13: Health and safety Standard 14: Handling information Standard 15: Infection prevention and control Course 02: Diploma in Health & Social Care Module 01: Introduction to Advanced Health & Social Care Module 02: Introduction to the UK Health System Module 03: Essential Principles, Policies and Legislations in Health & Social Care Work Module 04: Fundamental Aspects of Providing Quality Health Course 03: Palliative Care Worker Module 1: Introduction to Palliative & End of Life Care Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Terms Module 10: Appendices Course 04: Care Planning and Record-Keeping | Health & Safety Online Course Module 01: Introduction to the Care Planning Process Module 02: Planning Care with the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families Course 05: Counselling Skills Training Module 01: Counselling and Counsellors Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Legal, Cultural and Ethical Issues in Professional Counselling Module 05: Forms of Psychotherapy Module 06: Engaging and Assessing the Patients Module 07: Helping the Client in Crisis Module 08: Crisis Intervention Module 09: Low-Intensity CBT Treatment Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Communication Skills and Empathy in Counselling Course 06: Mental Health Awareness Course Module 01: ental Health Awareness Course Module 02: Introduction Module 03: Childhood And Adolescent Psychiatric Disorders Module 04: Anxiety And Stress Disorders Module 05: Mood Disorders Module 06: Eating And Sleeping Disorders Module 07: Self-Harm And Suicide Module 08: Social Attitudes To Mental Illness Module 09: Dealing With Stress In The Workplace Course 07: Public Health Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics Course 08: Medical Law Module 1: An Introduction to Medical Law Module 2: Legislation on Access to Health, Medical Report, Treatment Module 3: Legislation on Adult Support Module 4: Legislation on Public Health and Health Service (Part 1) Module 5: Legislation on Public Health and Health Service (Part 2) Module 6: Legislation on Public Health and Health Service (Part 3) Module 7: Legislation on Public Health and Health Service (Part 4) Module 8: Legislation on Coronavirus Module 9: Legislation on Mental Health (Part 1) Module 10: Legislation on Mental Health (Part 2) Module 11: Legislation on Abortion Module 12: Other Legislation (Part 1) Module 13: Other Legislation (Part 2) Course 09: Infection Control Course Module 01: Introduction to Infection Module 02: Body's Defence Mechanism Module 03: Microorganisms and Microbiology Module 04: Bloodborne Pathogens Module 05: Controlling Infection Module 06: Decontamination and Disinfection Module 07: Sterilisation Techniques Module 08: Hygiene to Prevent Infection How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £103) CPD Hard Copy Certificate: £29.99 CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Aspiring care workers Health professionals Social care staff Nursing students Public health advocates Career changers Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Care Worker Nurse Counsellor Health Advisor Social Worker Care Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Care Certificate Standards (1 to 15) - CPD Certified
Delivered Online On Demand27 hours
£47

Office Management Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Efficient office management plays a crucial role in building a successful organisation. With the UK's business sector continuously expanding with over 6 million private sector businesses, there's a growing demand for skilled professionals capable of steering office operations towards excellence. The "Office Management Bundle" is a comprehensive suite of courses designed to equip aspiring and current office managers with the essential skills required for effective administration, team leadership, and enhanced workplace productivity. Learn office management from foundational administrative duties to advanced team leadership strategies. Participants will have a chance to get into Secretarial Training, mastering the art of Minute-taking and Document Control, ensuring seamless information flow within an organisation. The course also tackles critical areas such as Employment Law, Sexual Harassment training for managers, and proficiency in Microsoft Office, essential for today's digital office environment. Additionally, courses on Workplace Productivity, Business Communication, and Decision-making and Critical Thinking Training are included to round out a manager's skill set. This Office Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Office Management Course 02: Secretarial Training Course 03: Team Management Course 04: Minute Taking Course 05: Document Control Course 06: Employment Law Course 07: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 08: Microsoft Office Course 09: Workplace Productivity Course Course 10: Essentials Communication for Business Course 11: Decision Making and Critical Thinking Training The "Office Management Bundle" offers a golden opportunity for individuals looking to advance their careers in office administration or for those seeking to refine their management skills. By completing this training, you'll be well-prepared to navigate the complexities of office management, contribute to a positive workplace culture, and drive your organisation towards its goals. Enrol now and embrace this chance to become a pivotal part of your company's success story! Learning Outcomes of this Bundle: Master essential office management and secretarial skills. Lead teams effectively and foster a collaborative work environment. Navigate legal frameworks in employment and handle workplace harassment. Utilise Microsoft Office tools to enhance office productivity. Communicate effectively in a business setting. Apply decision-making and critical thinking in managerial roles. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Office Management Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Course 02: Secretarial Training Module 01: Admin Support Module 02: Administrative Management Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Module 09: Excel Basics Module 10: PowerPoint Basic Course 03: Team Management Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring office managers Current administrators Team leaders Secretaries HR professionals Supervisors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £35,000 Executive Assistant - £30,000 to £40,000 HR Manager - £35,000 to £50,000 Team Leader - £24,000 to £30,000 Productivity Coach - £30,000 to £45,000 Legal Advisor - £40,000 to £55,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . CPD Accredited Certificate Hard copy certificate - Included Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Office Management Training - CPD Certified
Delivered Online On Demand3 days
£59