471 Courses delivered Online

This one-day programme explores the role of intellectual property (IP) in relation to innovation and creativity. It examines the different forms as well as the key processes, together with some of the oddities and idiosyncrasies of the legal regime that protects IP. It delves into the various IP models you should be aware of as well as key IP facts and figures and current IP trends across the global economy. This session is designed to give you a deeper understanding of: The main forms of intellectual property The importance of IP - both to your organisation and to the wider economy The key processes in the creation, commercial exploitation, and legal protection of IP The different models for the use of IP Some more advanced concepts for reviewing, valuing and managing IP 1 Main forms of intellectual property (IP) Patents Trademarks Copyright Design Trade secrets 2 Global IP business context Global IP facts and figures Figures for key jurisdictions Analysis of a company using IP data IP trends Overview of the key entities in the IP sector 3 Key IP processes IP creation IP portfolio management IP enforcement IP exploitation IP risk management 4 IP models IP models explained IP licensing IP litigation 5 IP concepts The IP maturity ladder Relative IP value and risk Axis of control 6 IP as an asset class Costs Valuation Financial perspective

Description:  Learning the basics of Microsoft Word 2013 is very helpful to anyone who wants to utilise the program. However, if you want to learn the advanced features of this program, you need to get to use it again. In this course, you will learn the necessary skills, knowledge and information about the advanced functions and features of Microsoft Word 2013. You will know how to make the most of the functions the program can offer. Then you will know all the tools and how to use them. Who is the course for? Professionals who want to learn about the Microsoft Word 2013 People who have an interest in the advanced features of Microsoft Office 2013 Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word Advanced Level course is a useful qualification to possess and would be beneficial for professions or careers from industries which are: Administrative Assistant PA Secretary Administrator Office Manager. Microsoft Word Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Advanced Editing and Formatting Tasks 01:00:00 Module Four - Working with Illustrations 01:00:00 Module Five - Formatting Pictures 01:00:00 Module Six - Adding SmartArt 01:00:00 Module Seven - Adding Tables 01:00:00 Module Eight - Inserting Special Objects 01:00:00 Module Nine - Working with Document References 01:00:00 Module Ten - Reviewing Your Document 01:00:00 Module Eleven - Using Comments and Tracking 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Word Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Word Advanced Level 00:20:00 Final Exam Final Exam- Microsoft Word Advanced Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Learn the practical strategies to increase your productivity and embrace the habits of successful people with the Productivity Habits Development Certificate course. Psychology can help you to increase your productivity and get more work done. In the course, at first, you will gain an understanding of the concepts of productivity and habits of successful people. Then, the course discusses Parkinson's Law to increase productivity so that you can apply the Law in your real world. The concepts of busy people vs. productive people, taking responsibilities to make a better decision and project planning will be discussed in the course. Apart from these, the course explains the habits that you should avoid and teaches you how to overcome challenges. Shortly, you will be more productive and creative if you follow the instructions properly. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Productivity Habits Development Certificate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Productivity Habits Development Certificate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Section 01 - Leverage Long Term Success Habits of Highly Productive People FREE 00:03:00 Create an Asset 00:03:00 Embrace Constraints 00:04:00 The 80-20 Principle 00:03:00 Analyze Responsibilities 00:03:00 Make Better Decisions 00:01:00 Leverage Current Situations 00:02:00 Section 02 - Mastering Workflow Productive Action Planning 00:03:00 Good Project Planning 00:04:00 Mastering Workflow 00:02:00 Managing Commitments 00:02:00 Reviewing Tasks 00:02:00 Parkinson's Law 00:02:00 Batch Small Tasks 00:01:00 Email Productivity 00:04:00 Section 03 - Everyday Productivity Habits for Success Productive Routines for Morning and Night People 00:03:00 Routines to Decrease Working Hours 00:03:00 Busy People vs. Productive People 00:05:00 Things That Aren't Actually Productive 00:07:00 Habits to Avoid 00:03:00 More Habits to Avoid 00:04:00 Overcoming Concepts to Become Successful 00:03:00 Section 04 - Lessons to Learn to Maximize Probability Become More Productive 00:03:00 Power of Less 00:05:00 Interruption is the Killer of Productivity 00:03:00 Inspiration is Perishable 00:01:00 Money Mistakes Successful People Avoid 00:04:00 Avoid Zero Sum Games 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description How to write a book in two weeks is about how to write a NON-FICTION book in two weeks and get it published. Its a course meant for all those people out there who have 'an idea' bubbling around in their head, but yet they haven't quite got it down on paper yet, and they're just not sure where and how to start. This course starts at the very beginning, and it guides you through the process, of how to write a book with various examples of how the lecturer herself has personally achieved this herself. This isn't a theoretical course. This is practical. It is ideal for entrepreneurs, business people, experts, self-employed, those who want to write as a career and those who just want to get one book done. We look at your ideas, the structure of the book, overcoming challenges, publishing and completion and we also touch on marketing. Template writing plans, book budget plan and an e-book are included. The course will take approx 3-4 hours to complete. There's a slideshow presentation with plenty of ideas for you and no doubt if you only have one book idea now, but the time we've finished, you'll have a lot more! This course is ideal if you've always wanted to write a book, have an idea for a book, know that a book will help you in your career and you just want to get it completed in the quickest, easiest, most pain-free way possible. Book coaches can cost thousands of pounds for their service. This course guides you through the steps and you'll know exactly what you have to do. Do clear time in your schedule to write. Attending this course will not write the book for you! You'll be inspired but you must act on this. The tutor is happy to discuss book ideas with you and can give you chapter feedback but is unable to read complete books sent in. What Will I Learn? Write the book that they've always wanted to Get their book published Who is the target audience? This course is for aspiring and budding writers who are serious about wanting to get their non-fiction book written quickly This course is probably not for you if you are a fiction-writer  Requirements You should have access to and be familiar with Microsoft word, or similar word processing package so that you can type up your book Day 1 - Introduction Introduction to the course and your tutor FREE 00:13:00 Lec2 - Finding Your Why FREE 00:14:00 Your idea and outline What is your idea? 00:20:00 Your idea - stage 2 00:11:00 Create it! 00:14:00 Day 2 - Structure How do you write a book 00:10:00 Chapter Planning 00:14:00 Tips & Ideas 00:12:00 Reviewing the process 00:03:00 Day 3 - Overcoming challenges Understanding yourself 00:07:00 Common challenges 00:08:00 More challenges 00:21:00 How to improve the content 00:05:00 Lec 15 Further challenges 00:17:00 Recap 2 00:03:00 Day 10 - Draft 1 First draft 00:06:00 Marketing Your Book Marketing your book - part 1 00:15:00 Marketing your book - part 2 00:11:00 Marketing your book - part 3 00:14:00 Lec 21 - Your Book Publishing Business 00:07:00 Day 14 - Conclusion & Next steps Day 14 - completion 00:03:00 Other opportunities 00:03:00 Conclusion 00:10:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you ever feel stuck? A recent study by YouGov found that 72% of UK adults report feeling overwhelmed by life's challenges at least once a month. If you're looking to empower yourself and others to navigate life's complexities, this comprehensive Diploma in Life Coaching and Counselling could be your perfect starting point. Our Life Coaching Diploma dives deep into the fascinating world of human behaviour and provides the tools you need to become a skilled coach. You'll master the art of life coaching, develop strategies to boost productivity, and gain a profound understanding of emotional intelligence. Additionally, this program equips you with advanced anger management techniques and decision-making frameworks for high-pressure situations. Our Bundle contains 6 of our premium courses for one discounted price: Course 01: Life Coaching Course 02: Productivity Development Course 03: Emotional Intelligence and Human Behaviour Course 04: Advanced Diploma in Anger Management Course 05: Personal Development Coach Online Course Course 06: Smart Goal Setting Take control of your future and empower others to do the same. Enrol in the Diploma in Life Coaching and Counselling today! Learning Outcomes of Life Coaching Diploma Implement effective life coaching frameworks to empower clients. Develop and deliver personalized coaching programs for goal achievement. Apply emotional intelligence principles to build strong client rapport. Utilize advanced strategies to manage anger effectively in yourself and others. Master high-impact decision-making techniques for challenging situations. Craft compelling goals using the SMART method for guaranteed success. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Life Coaching Get a free student ID card with Life Coaching Training program (£10 postal charge will be applicable for international delivery) The Life Coaching is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching course materials The Life Coaching comes with 24/7 tutor support *** Course Curriculum of Life Coaching*** Here is the curriculum breakdown of this Life Coaching Diploma - CPD Certified: Course 01: Life Coaching Module 01: Introduction to Coaching and Mentoring Module 02: Coaching and Mentoring: Objectives & Processes Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Coaching and Mentoring Models Module 05: Effective Communication Skills Module 06: Personal Skills Module 07: Management Skills Module 08: Functional Skills Course 02: Productivity Development Section 01 - Leverage Long Term Success Habits of Highly Productive People Create an Asset Embrace Constraints The 80-20 Principle Analyze Responsibilities Make Better Decisions Leverage Current Situations Section 02 - Mastering Workflow Productive Action Planning Good Project Planning Mastering Workflow Managing Commitments Reviewing Tasks Parkinson's Law Batch Small Tasks Email Productivity Section 03 - Everyday Productivity Habits For Success Productive Routines for Morning and Night People Routines to Decrease Working Hours Busy People vs. Productive People Things That Aren't Actually Productive Habits to Avoid More Habits to Avoid Overcoming Concepts to Become Successful Section 04 - Lessons To Learn To Maximize Probability Become More Productive Power of Less Interruption is the Killer of Productivity Inspiration is Perishable Money Mistakes Successful People Avoid Avoid Zero Sum Games Course 03: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour And Basic Psychological Process Module 02: Evolutionary Perspective Of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test And Variations In Intelligence Module 04: Intelligence Test And Variations In Intelligence Module 06: Language And Communication Module 07: Introduction To Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger And Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) =========>>>>> And 3 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD Hard Copy Certificate: £29.99 CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Coaches Personal Developers HR Professionals Leaders & Managers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Life Coach Business Coach Wellbeing Consultant HR Consultant Motivational Speaker Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

This course is designed to help adult learners develop the necessary language skills for academic success in an English-speaking environment. Through a combination of reading, writing, listening, and speaking exercises, participants will enhance their abilities to comprehend and produce academic texts, engage in critical thinking, and effectively communicate their ideas in written and spoken English.  Course Duration: 12 weeks (24 sessions) Course Objectives: By the end of this course, participants will: 1. Improve their academic vocabulary and understanding of complex grammatical structures. 2. Enhance their reading comprehension skills for academic texts. 3. Develop effective note-taking strategies for lectures and presentations. 4. Enhance their academic writing skills, including essay structure and research techniques. 5. Improve their ability to deliver academic presentations and participate in discussions. 6. Gain familiarity with academic conventions and citation styles. Course Outline: Week 1: Introduction to Academic English - Assessing participants' language proficiency and academic goals - Overview of the course syllabus and expectations - Introduction to academic vocabulary and common idiomatic expressions Week 2: Reading Comprehension - Scanning and skimming techniques for efficient reading - Strategies for understanding main ideas and supporting details - Vocabulary building through reading academic texts Week 3: Note-taking Skills - Effective note-taking during lectures and presentations - Organizing and summarising information - Practice exercises and listening activities Week 4: Academic Writing: Paragraph Structure - Understanding the components of a well-structured paragraph - Developing topic sentences and supporting ideas - Practice exercises on paragraph development Week 5: Academic Writing: Essay Structure - Introduction to essay structure: introduction, body, and conclusion - Crafting clear and concise thesis statements - Developing coherent and well-supported arguments Week 6: Research Skills and Citations - Introduction to academic research techniques - Evaluating sources for credibility and relevance - Understanding and applying citation styles (e.g., APA, MLA) Week 7: Grammar for Academic Writing - Review of essential grammar structures for academic writing - Practice exercises on sentence structure and complex grammar - Common grammatical errors to avoid in academic writing Week 8: Academic Writing: Research Papers - Understanding the research paper format and structure - Conducting literature reviews and integrating sources - Drafting and revising research papers Week 9: Academic Speaking: Presentations - Preparing and delivering effective academic presentations - Using visual aids and engaging the audience - Practicing presentation skills through individual and group activities Week 10: Academic Speaking: Discussions and Debates - Participating in academic discussions and debates - Expressing opinions and supporting arguments effectively - Listening and responding critically to others' viewpoints Week 11: Academic Writing: Critical Analysis - Analyzing and critiquing academic texts - Developing critical thinking and evaluation skills - Writing critical analysis essays Week 12: Review and Final Projects - Reviewing course content and addressing individual needs - Finalizing and presenting individual projects - Course evaluation and feedback session Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules. 

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Our comprehensive course is designed to provide you with the necessary skills and knowledge to excel in your field. Developed by professionals with years of experience, this course is perfect for anyone looking to kick start their career or advance their skills. It features an audio-visual presentation and easy-to-learn modules, allowing for a self-paced learning experience. Our expert online support team is available during weekdays to assist you throughout the course. Learning Outcomes Upon completion of the course, you will be able to: Understand the fundamentals and its applications. Develop the necessary skills to succeed in the field . Apply your newly acquired knowledge to real-world scenarios. Create effective and efficient solutions for relevant topics. Enhance your employability and career prospects. It is designed to provide you with the knowledge needed to stand out in the competitive job market. With lifetime access to course materials and the ability to learn at your own pace, this course is the perfect opportunity to improve your skills and advance your career. You can learn at your own pace, from the comfort of your home, as all course materials are accessible online at any time. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path The course is designed to equip you with the skills and knowledge you need to succeed in the field. After completing the course, you will be able to pursue a variety of career opportunities in different industries. Course Content Control and Administration of Medication Diploma Module 1: Introduction to Medication Control and Administration Module 2: Medication Legislation and Guidance in the UK Module 3: The Four Principles of Medicine Optimisation Module 4: Types of Medications and Their Uses Module 5: Understanding Medication Dosages and Calculations Module 6: Administration of Medication Module 7: Safe Handling and Storage of Medications Module 8: Monitoring and Reviewing Medication Module 9: Medication Errors Module 10: Polypharmacy and Medication

This English for Specific Purposes (ESP) tutoring course is designed to cater to the specific language needs of adult learners in their professional or academic fields. Participants will focus on developing their communication skills in English within their specific area of expertise. Through targeted lessons, practical exercises, and industry-specific materials, learners will enhance their ability to effectively communicate in English within their professional or academic contexts.  Course Duration: 10 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within their specific field. 2. Expand industry-specific vocabulary and terminology. 3. Develop listening skills to understand specialised language and accents. 4. Enhance reading comprehension skills for professional or academic texts. 5. Write accurately and coherently for specific purposes within their field. Course Outline: Week 1: Introduction and Needs Analysis - Introduction to course objectives, expectations, and ESP methodology - Conducting a needs analysis to identify participants' specific language requirements - Establishing individual learning goals and expectations within their field of expertise Week 2: Speaking Skills for Specific Purposes - Developing effective oral communication skills for professional or academic contexts - Practicing role-plays, presentations, and discussions within participants' fields - Enhancing fluency and confidence in expressing ideas and opinions Week 3: Listening Skills for Specific Purposes - Developing listening skills to understand specialised language, accents, and speech patterns - Authentic listening materials related to participants' field of expertise - Strategies for effective note-taking and comprehension of specialised content Week 4: Vocabulary Expansion within Participants' Field - Expanding industry-specific vocabulary and terminology - Exercises and activities to reinforce and practice specialized vocabulary - Incorporating technical terms and jargon into spoken and written communication Week 5: Reading Comprehension for Professional/Academic Texts - Developing reading skills for professional or academic texts within participants' fields - Strategies for skimming, scanning, and understanding complex texts - Identifying main ideas, supporting details, and summarizing key information Week 6: Writing Skills for Specific Purposes - Improving writing skills for specific purposes within participants' field - Practice exercises for writing reports, proposals, academic papers, etc. - Enhancing clarity, coherence, and professional tone in written communication Week 7: Presentation and Public Speaking Skills - Developing effective presentation skills within participants' field - Techniques for organizing content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Negotiation and Business Communication Skills - Enhancing negotiation and business communication skills for professional contexts - Role-plays and practical exercises for effective communication in meetings, negotiations, etc. - Polishing language and strategies for successful business interactions Week 9: Cross-Cultural Communication - Understanding cultural nuances and adapting communication styles within participants' field - Developing intercultural communication skills for international professional contexts - Practicing effective communication in multicultural environments Week 10: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills within participants' field - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific field trips to provide further immersion and practical application of language skills.

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Analysts, and Business Process Owner/Team Lead/Power Users. Overview Create complex Web Intelligence documents using advanced query and reporting techniques, including:Combined queries and sub-queriesCharacter and date string functionsVariables and calculation contextsLink documents using hyperlinks In this course, students will gain the comprehensive skills and in-depth knowledge needed to apply alternative query and reporting techniques when creating complex Web Intelligence documents. Web Intelligence Core Report Design Reviewing Core Report Design Concepts Comparing the Differences between Java Report Panel (JRP) and WebI Rich Client (WRC) Multiple Data Sources Synchronizing Data from Multiple Data Sources Creating Multiple Queries in a Document Synchronizing Data with Merged Dimensions Interacting with Other Data Providers Advanced Query Techniques Implementing Combined Queries Implementing Subqueries Creating a Query Based on Another Query Changing Data Sources Calculation Contexts Describing Calculation Contexts Redefining Calculation Contexts Implementing Extended Syntax Operators Implementing Extended Syntax Keywords Defining Calculation Context Formulas with Character and Date String Functions Creating Formulas with Character and Date String Functions Implementing the Right() Function Implementing the Replace() Function Implementing the SubStr() Function Implementing the Pos() Function Concatenating Character Strings Implementing Date Functions If Logic Executing If() to Group Data Executing the If() Function to Modify Calculation Behavior Hyperlinks in Web Intelligence Documents Managing Hyperlinks in Web Intelligence Documents Managing Hyperlinks in Web Intelligence Desktop and the Rich Internet Application Panel Managing Hyperlinks in the Web Intelligence Interactive Panel Additional Reporting Techniques Implementing Data Tracking Implementing Additional Report Functions