2271 Courses delivered Online

Fraud is a growing threat in the world of customer service. Be equipped with the knowledge and skills to combat it with our Customer Service Fraud Officer course. Learn about risk management, types of fraud, prevention and detection, evidence gathering, investigations, UK government legislation, and court processes. According to the UK's National Fraud & Cyber Crime Reporting Centre, over 4 million fraud incidents were reported in the country in 2020 alone. The increasing number of fraud cases has made it necessary for organisations to invest in prevention measures and hire experts to handle fraudulent activities. This is where our Customer Service Fraud Officer course comes in, providing you with the knowledge and skills to prevent, detect, and respond to fraud effectively. This extensive course covers various modules, including fraud prevention, detection, evidence, response, investigation, and UK government legislation related to fraud. With these modules, you will understand fraud types, risk management principles, and the appropriate response to fraud. Learning Outcomes: Understand the role of a Fraud Officer and the impact of it on customer service. Learn effective risk management techniques to minimise fraud incidents. Identify various types of fraud and the methods used to prevent and detect them. Gain knowledge of evidence collection and handling for use in fraud investigations. Develop a comprehensive understanding of the UK government legislation and court processes. Apply the acquired knowledge to respond to fraud incidents effectively. This course is perfect for anyone who wants to enhance their knowledge and skills in fraud prevention and management. Whether you are working in the customer service industry or interested in pursuing a career in fraud prevention, this course will give you a strong foundation in the subject. Our course will help you develop a deep understanding of fraud without requiring practical experience. Our Customer Service Fraud Officer course is designed to provide you with a comprehensive understanding of fraud and equip you with the necessary skills to prevent, detect, and respond to these activities. Through nine modules, you will learn about various types and prevention, detection, evidence, response, investigation, and UK government legislation and court processes. Join us today and take the first step towards becoming a fraud prevention expert. Enrol now and become a valuable asset to any organisation, protecting customers and businesses from fraudulent activities. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course will be especially helpful for: Customer service representatives Fraud prevention officers Law enforcement professionals Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Some career paths related to this industry in the UK are: Customer Service Representative: £16,000 - £25,000 Fraud Prevention Officer: £25,000 - £40,000 Fraud Investigator: £30,000 - £50,000 Risk Manager: £35,000 - £75,000 Compliance Officer: £25,000 - £50,000 Law Enforcement Officer: £20,000 - £50,000

Looking to provide the highest standard of care? This course on Health and Safety in Care provides a comprehensive framework for understanding and implementing infection prevention and control protocols. Learn to recognise and respond to outbreaks of infection and minimise infection risks while supporting others to comply with legislative requirements. Are you looking to enhance your knowledge and understanding of health and safety in care? With an estimated 38.8 million working days lost due to work-related ill health and non-fatal workplace injuries in the UK in 2019/20, it is clear that implementing effective health and safety protocols is essential for protecting the wellbeing of employees and vulnerable individuals. Learning Outcomes: Understand the basic framework for health and safety Access information and guidance related to health and safety Identify responsibilities related to infection prevention and control Recognise and respond to outbreaks of infection Implement proportionate approaches to IPC Conduct infection risk assessments and minimise infection risks This course is designed to provide care professionals with an in-depth understanding of health and safety protocols in the context of infection prevention and control. Participants will learn to identify and manage infection risks, recognise and respond to outbreaks, and support compliance with legislative requirements. The course covers the basic framework for health and safety, as well as providing guidance on implementing proportionate approaches to IPC. The course is divided into seven modules, each of which covers a specific aspect of health and safety in care. Participants will learn about infection risk assessment, minimising infection risks, and supporting others to comply with legislative requirements. If you are looking to enhance your knowledge of health and safety in care, this course is for you. Join other care professionals to learn about infection prevention and control, recognise outbreaks of infection, and implement proportionate approaches to IPC. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Care professionals in residential or home care settings Healthcare assistants and support workers Registered nurses Allied health professionals Career path Infection Prevention and Control Specialist (£27,000 - £40,000 per year) Health and Safety Manager (£35,000 - £50,000 per year) Registered Nurse (£24,000 - £40,000 per year) Care Home Manager (£23,000 - £42,000 per year) Healthcare Assistant (£15,000 - £22,000 per year) Support Worker (£15,000 - £20,000 per year)

Overview Life is not fair for everyone. Many people go through highly troublesome times due to life experiences, mental health conditions and other reasons. When all hope seems lost, they think of committing suicide. This Suicide Intervention Skills Course will teach you how to assist those who are at risk of attempting suicide. People need help to understand they're not alone and that there are many reasons to stay alive. In this Suicide Intervention Skills Course, you'll learn how to support individuals considering suicide to heal, find hope and continue living. The course will educate you about the contributing factors to suicidal behaviour and the warning signs of suicide and risks. Then, you'll discover the steps to conduct practical risk assessments to identify a person's level of distress and take steps to minimise that risk. Finally, you'll learn about various suicide intervention strategies to provide suicide prevention and follow-up services. Every year, many people die from suicide in the UK. So, if helping others interests you, enrol now and take steps to save lives. Course Preview Learning Outcomes Realise the impact of suicide in the UK Know the factors that influence suicidal thoughts Learn how to identify the warning signs to prevent suicide Deepen your understanding of suicide risk assessment and prevention Identify the role of educational institutions in suicide prevention Understand how to help people engage in a self-care routine Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Suicide Intervention Skills Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Suicide Intervention Skills Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Suicide Intervention Skills Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Mental Health Counsellor Crisis Helpline Worker School Counsellor Social Worker Psychiatric Nurse Suicide Prevention Coordinator Community Mental Health Advocate Module 1: Introduction to Suicide Intervention Introduction to Suicide Intervention 00:16:00 Module 2: Understanding Suicide Understanding Suicide 00:15:00 Module 3: Causes of Suicide and Reasons for Living Causes of Suicide and Reasons for Living 00:12:00 Module 4: Risk Assessment and Safety Planning Risk Assessment and Safety Planning 00:16:00 Module 5: Suicide Intervention Models Suicide Intervention Models 00:13:00 Module 6: Suicide Intervention Strategies Suicide Intervention Strategies 00:14:00 Module 7: Providing Support and Follow-Up Providing Support and Follow-Up 00:13:00 Module 8: Community Resources and Integration Community Resources and Integration 00:14:00 Module 9: Suicide Prevention and Self-Care Suicide Prevention and Self-Care 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Asthma Awareness: Asthma Awareness Course Asthma is a major noncommunicable disease that affects both children and adults. Our Asthma Awareness course educates participants on how to manage this serious, life-threatening, and chronic respiratory disease. Asthma causes wheezing, shortness of breath, chest tightness, and coughing at night or in the early morning. Asthma can be controlled by taking medication and avoiding potential triggers. Our Asthma Awareness Program will teach you how to improve the health and quality of life of people who have asthma. The Asthma Awareness course is intended for those who want to learn more about this disease while also broadening their knowledge. Continuing one's ability development ensures that they remain knowledgeable and competent in any profession while also providing them with the necessary skills to help them advance. You will learn the most in-demand skills to help accelerate your career and update your existing knowledge and abilities in this comprehensive Asthma Awareness course. This course has developed in collaboration with experts and mentors to assist you in learning quickly and efficiently, at your own pace and comfort. So, enroll in our Asthma Awareness course now to gain the necessary knowledge, skills, and information you need to advance your career. Special Offers of this Asthma Awareness Course This Asthma Awareness Course includes a FREE PDF Certificate. Lifetime access to this Asthma Awareness Course Instant access to this Asthma Awareness Course Get FREE Tutor Support from Monday to Friday in this Asthma Awareness Course Main Course: Asthma Awareness GIFT COURSES: Course 01: Paediatric First Aid Course 02: Food Allergen Awareness Course 03: Asthma Awareness Other Benefits of Asthma Awareness Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Asthma Awareness course] Asthma Awareness: Asthma Awareness Course Industry Experts Designed this Asthma Awareness Course into 05 detailed modules. Course Curriculum of the Asthma Awareness Module 01: An Overview of Asthma Module 02: Risk Factor for Developing Asthma Module 03: Understand the Causes Module 04: Prevention, Diagnosis and Treatment Module 05: Managing Asthma Assessment Method of Asthma Awareness Course After completing each module of the Asthma Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Asthma Awareness Course After completing the MCQ/Assignment assessment for this Asthma Awareness Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Asthma Awareness: Asthma Awareness Course This Asthma Awareness Course is for you if you have asthma, know someone who does, or want to learn more about it. You'll gain a better understanding of the biological and educational aspects of asthma, as well as how it can be managed and raised awareness. Requirements Asthma Awareness: Asthma Awareness Course Students who intend to enrol in this Asthma Awareness Course must meet the following requirements: Asthma Awareness: Good command of the English language Asthma Awareness: Must be vivacious and self-driven. Asthma Awareness: Basic computer knowledge Asthma Awareness: A minimum of 16 years of age is required. Career path Asthma Awareness: Asthma Awareness Course After completing this Asthma Awareness Course, you will begin or advance in your career in this field. Students who complete the course successfully may pursue a variety of jobs, including: Sector of Health and Care Life and Work Preparation Government Service Social Assistance Certificates Certificate of completion Digital certificate - Included

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Embark on an exciting journey into the world of Medical & Clinical Administration with our comprehensive diploma course. This specially curated bundle comprises 11 courses, including a QLS-endorsed course that comes with a free hardcopy certificate. With the remaining 10 courses being CPD-QS accredited, you can be assured of top-notch quality and relevance. Learn how to efficiently manage medical and clinical administrative tasks, from pharmacology to radiography, and gain valuable skills that are in high demand in the healthcare industry. Whether you're a medical professional looking to upgrade your skills or someone aspiring to enter the healthcare field, this course is perfect for you. The first course in this bundle is the QLS-endorsed Medical & Clinical Administration Diploma, which comes with a free hardcopy certificate. This certificate is a valuable addition to your resume, showcasing your dedication to professional development. The remaining 10 courses cover a range of topics, including pharmacy professional training, paramedicine, medical terminology, infection prevention, and more, ensuring a well-rounded education in medical and clinical administration. Enrol now and take the first step towards a rewarding career in the healthcare industry! This Medical & Clinical Administration Diploma Bundle Package includes: Course 01: Diploma in Medical & Clinical Administration QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Pharmacology Course 02: Pharmacy Professional Training - Level 5 Course 03: Paramedicine Study Course 04: Control and Administration of Medicines Online Training Course Course 05: Introduction to Medical Terminology Course 06: Radiography Course 07: Healthcare GDPR Training Course 08: Nurse Prescribing Diploma Course 09: Clinical Observations Skills Course 10: Infection Prevention & Control Training Why Prefer This Medical & Clinical Administration Diploma Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Medical & Clinical Administration Diploma bundle course, you will be able to learn: Gain a deep understanding of pharmacology and pharmacy professional training at Level 5. Acquire knowledge and skills in paramedicine, clinical observation, and infection prevention and control. Learn the essentials of medical terminology and radiography, and how to effectively manage and administer medicines. Familiarise yourself with healthcare GDPR requirements and best practices. Develop competence in nurse prescribing and infection prevention, preparing you for a rewarding career in the healthcare industry. ***Curriculum breakdown of Medical & Clinical Administration Diploma*** Module 01: Introduction to Medical and Clinical Administration Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Medical (Clinical) Coding and Billing Module 11: Legal aspects and Ethics How is the Medical & Clinical Administration Diploma Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Medical professionals looking to enhance their skills and knowledge in medical and clinical administration. Individuals aspiring to work in the healthcare field and seeking a comprehensive education in various aspects of medical and clinical administration. Professionals seeking a career change or advancement opportunities in the healthcare industry. Career path This bundle will give you an edge in various professions, such as: Medical Administrator Clinical Administrator Pharmacy Technician Radiographer Nurse Prescriber Healthcare Administrator According to industry data, professionals in these roles can expect to earn competitive salaries in the UK, ranging from £25,000 to £45,000 per annum, depending on experience and qualifications. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Medical & Clinical Administration QLS Level 5 Hard copy certificate - Included

In support of this year's World Suicide Prevention Day, all ticket fees for Tuesday 10th September 2024 are donated to The Ripple Suicide Prevention Charity - find out more about them here! Course Overview Teaching the theory and practice of suicide intervention skills that can be applied in any professional or personal setting, this programme is delivered over 3.5 hours as a suicide prevention awareness session. We use only the most experienced suicide prevention trainers to deliver this unique learning experience: for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide.  The Suicide First Aid Lite (Virtual) course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.  Course Content SFA Lite is comprised of 2 parts, each 90 minutes duration. The programme teaches the skills needed to identify someone who may be thinking about suicide and to pass the person onto a suicide first aider.  Part 1: Introduction to the session; programme, ourselves and suicide prevention Stigma and survivors of bereavement by suicide and the Hidden Toll Suicide thoughts and suicide behaviour Intention of behaviour versus outcome of behaviour Possible causes of suicide thoughts Suicide – the ripple effect Part 2: ‘I’m really glad you told me’ audio visual Suicide Safety Guidance Recognising and asking about suicide Referring a person onto suicide first aiders Suicide First Aid Lite (Virtual) training offers learning outcomes that are knowledge based and factual. This training can be used as a stand-alone programme or as the first part of a journey to learn suicide prevention skills.  The one-day programme Suicide First Aid through Understanding Suicide Interventions is a City & Guilds qualification programme and the next step for people wanting a more in-depth practise-based approach to the learning. The information in SFALV is easy to grasp for people of all skill levels and those with no prior knowledge of the subject. It is designed to meet the needs of virtual groups and could be used as a forerunner to the one-day Suicide First Aid Programme.  Evidence Base Two independent evaluations in 2016 and 2017 by Dr Paul Rogers demonstrated significant statistical change in 14 of 19 measures. Increased confidence and reduced anxiety in dealing with suicide, were among the leading outcomes.  Format Taught over 3.5 hours using tutor facilitated socratic learning, tutor-led practise sessions, mini lectures, group work and audio-visual presentations. This is a has some interactive elements and is an emotionally engaging learning experience.  Pre-training requirement No previous experience or training is necessary. Participants will be asked to self- reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences.  Who should attend?  Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members. 

Level 5 - Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Prevention and Control of Infection Online Infection prevention and control are more important than ever. Germs spread from person to person through a regular sequence of events. This Level 2 Award in the Prevention and Control of Infection aims to help people prevent germs from infecting people by breaking the chain of infection. We can prevent infection by breaking a link in the chain. Understanding how to properly prevent and control the spread of infection is essential in ensuring that individuals do not unintentionally cause people they come into contact with to get infected. The qualification covers the importance of risk assessment and the use of Personal Protective Equipment (PPE), as well as the causes and transmission of infection, cleaning, proper waste management practices, and decontamination. By the end of this Level 2 Award in the Prevention and Control of Infection course, you will have a solid understanding of preventing and controlling the spread of infection in the workplace and at home. You will also learn how to identify infections and their types. Why choose this Level 2 Award in the Prevention and Control of Infection course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Level 2 Award in the Prevention and Control of Infection course. Level 2 Award in the Prevention and Control of Infection Training Learning Outcomes After completing this course, the learner will be able to: Understand the responsibilities of healthcare organisations in terms of current infection prevention and control legislation. Know how to obtain information about infection prevention and control within the organisation. Know the term healthcare-associated infections. Understand the chain of infection and how this informs infection prevention and control practice. Understand the routes of transmission of microorganisms. Understand individual roles and responsibilities for the three levels of decontamination. Use single-use items appropriately. Conduct a risk assessment in respect of ensuring infection prevention and control. Know how to manage patients with specific alert organisms safely. Explain different alert organisms and conditions that pose an infection risk. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 2 Award in the Prevention and Control of Infection course. Who is this course for? Level 2 Award in the Prevention and Control of Infection This course is ideal for a wide range of learners who wish to understand the prevention and control of infection within healthcare settings. Requirements Level 2 Award in the Prevention and Control of Infection There are no particular requirements for this Level 2 Award in the Prevention and Control of Infection course because it doesn't call for any specialized training.

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Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access