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Boost your writing career with a Creative Writing and Business Writing course. Master the art of storytelling, character development, and creative expression, while also gaining essential skills for professional business writing, including email communication, reports, and proposals. This course helps you balance creativity and professionalism, opening doors to diverse writing opportunities in both creative and corporate environments.

>> 48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! << Do you have a brilliant idea for a product but feel lost in the jungle of development? Did you know that in the UK, 20% of new products failwithin the first year? This comprehensive Product Development course equips you with the knowledge and skills to navigate the complex journey from conception to market success. This Diploma in Product Development at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! This Product Development training course empowers you to transform your product idea into a market reality. Master product classification, planning, pricing, branding, marketing, and financial analysis, navigating the journey from concept to launch with confidence. Unleash your entrepreneurial potential and build a successful career in the UK's thriving product development landscape. Learning Outcomes of Product Development Course Classify products based on market focus and consumer needs. Craft impactful product plans that drive successful development. Implement effective pricing strategies for profit maximization. Analyse existing product portfolios and identify growth opportunities. Develop data-driven marketing campaigns for targeted customer engagement. Utilise financial analysis tools to evaluate product viability and ROI. Elevate your career, launch groundbreaking products, and become a master of innovation. Enrol today in our Product Development course and take your product development skills to the next level! Why Choose Our Product Development Course? FREEProduct Development QLS endorsed certificate Get a free student ID card with Product Development Training Get instant access to this Product Development course. Learn Product Development from anywhere in the world The Product Development is affordable and simple to understand The Product Development is an entirely online, interactive lesson with voiceover audio Lifetime access to the Product Development course materials The Product Development comes with 24/7 tutor support Take a step toward a brighter future with our Product Development ourse! *** Course Curriculum *** Here is the curriculum breakdown of the Product Development at QLS Level 4 course: Module 01: Introduction to Product Management Module 02: Product Classification Module 03: Developing the Product Plan Module 04: New Product Development Module 05: Levels of a Product and Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product and Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics of Marketing for Products Module 10: Financial Analysis for Product Management Assessment Process of Product Development You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Product Development at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Product Development at QLS Level 4 This Product Development at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Product Development at QLS Level 4 No prior background or expertise is required in this Product Development course. Career path Product Development at QLS Level 4 The Product Development at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Product Manager Brand Manager Marketing Manager Sales Manager Entrepreneur Consultant Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Product Development at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Product Development at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

🌟 Unlock the Power of Connection and Relationship Building Proficiency! 🌟   🚀 Elevate your personal and professional success with our comprehensive online course: Connection and Relationship Building Proficiency! 🚀   Are you ready to master the art of forging lasting connections and nurturing fruitful relationships that open doors to opportunities? Whether you're an entrepreneur, a professional aiming to advance your career, or an individual seeking to enhance personal interactions, this course is designed just for you.   🤝 What You'll Gain: Proven strategies to build genuine connections effortlessly Communication techniques for deeper, more meaningful relationships Networking skills to expand your circle and opportunities Tools to navigate conflict and strengthen relationships Insights into emotional intelligence and empathy Expert guidance from industry leaders and relationship-building gurus Practical exercises and real-life scenarios for hands-on learning Lifetime access to continually updated content   🌐 Who Can Benefit: Entrepreneurs and business owners Sales and marketing professionals Managers and team leaders Students and recent graduates Anyone seeking personal growth and connection mastery   🎓 Your journey towards becoming a Connection and Relationship Building Pro starts now! Enroll today to unlock your full potential and pave the way for success in every aspect of your life.   🌟 BONUS: Limited-time offer! Sign up now and receive an exclusive e-book on 'The Art of Building Lasting Connections' for FREE! Invest in yourself and your future. Enroll now and start cultivating relationships that propel you toward unparalleled success! [Enroll Now Button] 100% satisfaction guaranteed. If you don't see results within 30 days, we'll refund your investment, no questions asked. Join the community of successful relationship builders today! 🌟 Course Curriculum INTRODUCTION Introduction 00:00 Elevate Your Results 00:00 Mindset 00:00 TRUST AND RAPPORT TACTICS AND STRATEGIES Find Commom Ground 00:00 Stay Present 00:00 Rapport Mindsets 00:00 Rapport Building Techniques 00:00 The Speed Of Trust 00:00 CONCLUSION Conclusion 00:00

Getting Started The OTHM Level 7 Diploma in International Business Law provides learners with a thorough understanding of various branches of law. It equips them with the skills to analyse and apply UK and international legal principles confidently. Learners will also gain an in-depth understanding of handling certain aspects of behaviour within the law, enabling them to tackle even the most complex issues easily. The OTHM Level 7 Diploma in International Business Law provides learners with a thorough understanding of various branches of law. It equips them with the skills to analyse and apply UK and international legal principles confidently. Learners will also gain an in-depth understanding of handling certain aspects of behaviour within the law, enabling them to tackle even the most complex issues easily.  Key Benefits This qualification will bring you many vital benefits, such as; To understand a range of subjects in international business law Develop an understanding of legal frameworks that govern international business transactions within the industry. Demonstrate an understanding of commercial trust law, company law, international trade law, intellectual property law, and law of financial crimes. Develop research skills and write on key areas in law.   Key Highlights Are you passionate about international law and dream of becoming a successful international lawyer? Then, the OTHM Level 7 Diploma in International Business Law offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The OTHM Level 7 Diploma in International Business Law can open many career pathways including, but not limited to: International lawyer Est. Salary £63,315 p.a Legal advisor; Est. Salary £32,497 p.a Policy Advisor; Est. Salary £38,397 p.a About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- International Trade Law Reference No : Unit 1 - F/618/7916 Credit : 20 || TQT : 200 Hours This unit covers international trade law, including competition policy, sales contracts, and global trading issues. Learners will gain the knowledge and skills to navigate this complex legal landscape. UNIT2- Commercial Trust Law Reference No : Unit2 - J/618/7917 Credit : 20 || TQT : 200 Hours This unit explores the law of trusts internationally, comparing doctrine in different jurisdictions and exploring the theoretical implications of such differences. UNIT3- Industrial and Intellectual Property Law Reference No : Unit 3 - L/618/7918 Credit : 20 || TQT : 200 Hours This unit covers regulatory and legislative requirements for industrial and intellectual property laws, financial strategy, and corporate governance. UNIT4- Law and Financial Crimes Reference No : Unit 4 - R/618/7919 Credit : 20 || TQT : 200 Hours This unit teaches about legal compliance in financial services, including fraud, corruption, and money laundering. Covers current theories, legal practices, and regulations. UNIT5- Company Law Reference No : Unit 5 - J/618/7920 Credit : 20 || TQT : 200 Hours This unit covers English Law for registered companies, including legal issues, shareholder and director rights and liquidation procedures. They are presented clearly and concisely in simple language. UNIT6- Legal Research Methods Reference No : Unit 6 - L/618/7921 Credit : 20 || TQT : 200 Hours This unit teaches legal research and theoretical problems in legal studies. It covers topics such as literature review, referencing, data collection, analysis techniques, and interpretation of results. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Sports Marketing course will teach you how to use marketing principles to gain a better understanding of the sports industry and how to capitalize on it.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! From time management to employee care to customer service, you must have special skills to run your Restaurant job well. If you want a smooth-running Restaurant and create a dynamic team behind it, then put this Restaurant Management course in your basket and start your journey with us. This Advanced Diploma in Restaurant Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD to make your skill development & career progression more accessible than ever! This Restaurant Management course covers the basics of hotel demand management, managing the delivery of hospitality management, and the role of Restaurant Management in different areas. You'll learn how the process of development and training in the hospitality industry impacts the relevant sector, and you'll explore the tools & techniques that will help you effectively do the design & construction of the food premises and equipment services. Our Restaurant Management course has been designed according to your abilities and goals. You will also be introduced to hazard analysis, critical control points, proper food handling techniques, storage of food, correct temperatures to prevent food contamination and personal hygiene for food handlers. So, get started with this Restaurant Management course - take the time to develop and determine your Restaurant's ultimate plan for success! What You'll Learn From Course: Effectively deal with customer complaints to encourage return visits. Learn the ways that managers plan, organise and market Restaurants. The role of a supervisor in Personal Hygiene, Pest Management and Preventing Contamination. How to take advantage of current modes of advertising to gain the most exposure. Supervise revenue and expenses to ensure the Restaurant is operating perfectly. Determine ways to increase sales of Restaurants such as special promotions, catering services, menu changes, and entertainment. This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today - gear up with the essential skills to set yourself up for excellence! Skills You Will Gain Food handling and safety techniques Commercial business management Staff development and training Workplace risk assessment Front office operations Why choose Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! **Course Curriculum** Here is the curriculum breakdown of this Course: Module 1: Introduction Module 2: An Overview of the Hotel Industry Module 3: Restaurant Industry Module 4: Restaurant Leadership and Management Module 5: The Process of Selection and Recruitment in the Hospitality Industry Module 6: The Process of Development and Training in the Hospitality Industry Module 7: Front Office Operations Module 8: Food and Beverage Operations Module 9: Food Safety - An Introduction Module 10: Supervision of Food Safety Module 11: Food Safety Legislation Module 12: Food Safety System Module 13: Food Safety Tools Module 14: Contamination Hazards Module 15: Controlling Contamination Module 16: Food Poisoning (Bacterial) and Food-Borne Illness Module 17: Food Poisoning (Non-Bacterial) Module 18: Personal Hygiene Module 19: Food Premises and Equipment: The Design and Construction Module 20: Pest Management Module 21: Food Safety Training for the Staff Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in Restaurant Management at QLS Level 7 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path Now that you know the ins and outs of Restaurant Management, are you ready to start looking for a job? There are pretty much several paths to take including: General Manager/Owner Assistant General Manager Bar or Service Manager Host/Server Catering Sales Manager QSR Team Manager Assistant Restaurant Manager Catering and Banquet Chef Food and Beverage Director Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Restaurant Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Restaurant Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Create a powerful story adopting some persuasive techniques to convince your buyers through our Story Selling Course course. Its precise contents assist to teach you all the relevant methods you need to know regarding this field. A story is an outstanding method to connect and relate the people to their passion, emotion, frustration, and problems. Storytelling is the best trick to convince the consumers to buy products instead of providing them with pure information. The lucid outlines of the Story Selling Course course teach you to step by step how to narrate your own experiences and story within a framework to persuade your target audience. The purpose of the course is to make your story lucid so that your customer promote and advocate on behalf of you. What you'll learn You'll know the Perfect Email Sequence You'll know the Attractive Character and it's Archetypes You'll know the SOAP Email Sequence You'll know the SEINFELD Email Sequence You'll learn what a Value Ladder is and how to make one for yourself Requirements You should know how to use a computer at a beginner level Who is the target audience? Email Marketers Entreprenuers Anyone who wants to share their story and make more money Online marketers looking to make easy money Anyone with an email list Module: 01 Introduction FREE 00:01:00 Email Sequence 00:11:00 Soap Opera Sequence 00:13:00 Walkthrough of My SOAP Sequence 00:29:00 Client SOAP Sequence Example 00:11:00 Seinfeld Email Sequence 00:11:00 Module: 02 Expert Positioning66 00:18:00 Voice Inflection for 2X Sales 00:17:00 What is a Squeeze 00:05:00 Squeeze Page Secrets 00:08:00 Value Ladder Overview 00:07:00 Affiliate Value Ladder Buildout 00:10:00 Your Value Ladder Buildout 00:20:00 Course Certification

Register on the Retail Development Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Retail Development Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Retail Development Manager Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Retail Development Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 07: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 08: Selling in Multiple Channels Selling in Multiple Channels 00:21:00 Module 09: Retail Brand Management Retail Brand Development 00:16:00 Module 10: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 11: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 12: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:20:00 Module 13: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Mock Exam Mock Exam- Retail Development Manager 00:20:00 Final Exam Final Exam- Retail Development Manager 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

Register on the Professional Bookkeeping Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Professional Bookkeeping Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Professional Bookkeeping Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Professional Bookkeeping Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Introduction Introduction 00:01:00 Section 02: Basic Accounting Terms Difference between Bookkeeping and Accounting 00:01:00 Accounting Equation - Assets, Liabilities and Owners' Equity 00:04:00 Expanded Accounting Equation - Revenues and Expenses 00:02:00 Transactions 00:02:00 Accounts 00:03:00 Accrual Accounting System 00:03:00 Double-Entry Accounting System - General Journal and General Ledger 00:03:00 Recording Transactions 00:02:00 Section 03: Common Transactions Credit Purchases 00:02:00 Cash Purchases 00:01:00 Credit Sales 00:04:00 Cash Sales 00:02:00 Unearned Revenues 00:02:00 Prepaid Expenses 00:02:00 Unrecorded Expenses 00:04:00 Unrecorded Revenue 00:02:00 Depreciation 00:03:00 Types of Discounts 00:03:00 Discount Allowed 00:04:00 Discount Received 00:03:00 Section 04: Practice Exercise 1 00:03:00 Exercise 2 00:03:00 Exercise 3 00:03:00 Exercise 4 00:01:00 Exercise 5 00:01:00 Assignment Assignment - Professional Bookkeeping Course 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.