Step into the world of front office operations with 'The Reception Workstation,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth. As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last. Learning Outcomes Understand the critical role and responsibilities of a receptionist. Develop key skills for effective communication and message handling. Learn to manage the reception area efficiently. Acquire proficiency in scheduling and appointment coordination. Master administrative tasks and understand safety and security protocols. Why choose The Reception Workstation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is The Reception Workstation course for? Aspiring receptionists and front desk personnel. Administrative staff looking to enhance their skill set. Customer service professionals in hospitality and corporate sectors. Office managers overseeing front desk operations. Anyone interested in a career in front office management. Career path Receptionist - £18,000 to £25,000 Front Office Manager - £22,000 to £30,000 Customer Service Representative - £19,000 to £27,000 Administrative Assistant - £20,000 to £26,000 Office Coordinator - £21,000 to £28,000 Guest Experience Manager - £23,000 to £32,000 Prerequisites This The Reception Workstation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Reception Workstation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Reception Role Introduction to the Reception Role 00:22:00 Module 02: Essential Reception Skills Essential Reception Skills 00:22:00 Module 03: Understanding the Reception Workstation Understanding the Reception Workstation 00:22:00 Module 04: Handling Phone Calls and Messages Handling Phone Calls and Messages 00:21:00 Module 05: Scheduling and Appointments Scheduling and Appointments 00:22:00 Module 06: Administrative Tasks and Document Management Administrative Tasks and Document Management 00:22:00 Module 07: Safety and Security Protocols Safety and Security Protocols 00:23:00 Module 08: Enhancing Guest Experience Enhancing Guest Experience 00:22:00 Mock Exam Mock Exam - The Reception Workstation 00:20:00 Final Exam Final Exam - The Reception Workstation 00:20:00
Unveil the intricacies of corporate resilience with our 'Corporate Risk and Crisis Management' course. This well-structured programme, spanning nine insightful modules, introduces participants to the comprehensive world of risk and crisis management within the corporate sector. The course begins with a foundational understanding of various risks and the methodology of risk analysis, ensuring a robust base for advanced learning. Progressing through the curriculum, learners delve into the specific processes of risk analysis and management, focusing on the critical role it plays in corporate strategy. Furthermore, the course addresses the challenges of managing financial risks, an essential aspect for any business. The latter modules shift focus to crisis management, encompassing crisis response, communication strategies, incident management, and the formation and function of a crisis management team. Completing this journey, participants gain valuable insights into the post-crisis phase, crucial for long-term resilience and recovery. Learning Outcomes Comprehend the fundamentals of risks and risk analysis in a corporate context. Acquire skills in the process of risk analysis and management. Understand the nuances of managing financial risks in business operations. Develop effective crisis response and communication strategies. Learn to manage incidents and create efficient emergency response plans. Why choose this Corporate Risk And Crisis Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Risk And Crisis Management course for? Corporate executives and managers looking to enhance their risk management capabilities. Professionals in finance, operations, and strategic planning seeking to deepen their understanding of corporate risks. Risk management consultants aiming to broaden their expertise. Emergency response coordinators and crisis communication specialists. Students and academics interested in the fields of risk and crisis management. Career path Risk Manager: £35,000 - £70,000 Financial Analyst: £30,000 - £60,000 Crisis Management Consultant: £40,000 - £80,000 Emergency Response Coordinator: £25,000 - £50,000 Corporate Communications Specialist: £28,000 - £55,000 Business Continuity Planner: £30,000 - £65,000 Prerequisites This Corporate Risk And Crisis Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Risks and Risk Analysis Introduction to Risks and Risk Analysis 00:31:00 Module 02: Process of Risk Analysis and Management The Process of Risk Analysis and Management 00:29:00 Module 03: Corporate of Risk Management Corporate Risk Management 00:34:00 Module 04: Managing Financial Risks Managing Financial Risks 00:54:00 Module 05: Introduction to Crisis and Crisis Management Introduction to Crisis and Crisis Management 00:37:00 Module 06: Crisis Response and Communication Crisis Response and Communication 00:37:00 Module 07: Incidents Management and Emergency Response Plan Incidents Management and Emergency Response Plan 00:51:00 Module 08: Crisis Management Team Crisis Management Team 01:02:00 Module 09: Post Crisis Phase Post Crisis Phase 00:28:00 Assignment Assignment - Corporate Risk And Crisis Management 00:00:00
ISO 31000:2018 is an international standard of Risk Management, the existence of it requires competent personnel to interpret its guidelines, address those to integrate Risk Management in an organization’s operations and audit organization to assess the implementation and effectiveness of overall implementation. This course is designed for professionals who are responsible of any aspect of Risk Management as well as for those, specifically, who are pursuing their career in the field of auditing Risk Management. This course enhances the knowledge and skills of delegates to understand the standard and audit it effectively. Course is consisting of study material in form of written details. Attendees of this course will be, on completion, competent to implement Risk Management, Plan, Conduct & Report 1st, 2nd & 3rd party audits. This course also discusses about different risk assessment techniques such as Brainstorming Structured or semi-structured interviews Delphi technique Check-lists Preliminary hazard analysis (PHA) HAZOP Hazard analysis and critical control points (HACCP) Toxicity assessment Structured “What-if” Technique (SWIFT) Scenario analysis Business impact analysis (BIA) Root cause analysis (RCA) Failure modes and effects analysis (FMEA) and failure modes and effects and criticality analysis (FMECA) Fault tree analysis (FTA) Event tree analysis (ETA) Cause-consequence analysis Cause-and-effect analysis Layers of protection analysis (LOPA) Decision tree analysis Human reliability assessment (HRA) Bow tie analysis Reliability centred maintenance Sneak analysis (SA)and sneak circuit analysis (SCI) Markov analysis Monte Carlo simulation Bayesian statistics and Bayes Nets FN curves Risk indices Consequence/ probability matrix Cost/benefit analysis (CBA) Multi-criteria decision analysis (MCDA) Features of Couse ✔ 100% Online Self-paced: Considering the busy lives, we have designed this course to be attended online without bounding with the schedules. To make it interactive, we have created different communication groups where candidate can discuss the points with other fellows as well as the trainers of course. ✔ Testing the Learning: Each section of course is covered with exercise to check your knowledge in real-time, and overall result is affected by exercises you complete. ✔ Self-Scheduling: This 40 Hours full fledge course is designed to match you schedule. You will get a life time access to this course and complete it on your ease. ✔ Superlative Material: The training is designed, developed and reviewed by competent auditors having an extensive experience of auditing in different regions of world. ✔ Approved Course: The course is approved by one of the well-known personal certifying body “IRCP”. Who should attend this? This course is recommended to be attended by those who are involved in implementation and/ or auditing of Risk Management System, specifically Risk Managers, Auditors and others willing to add credibility with a widely accepted qualification for auditing. Also, recommended to satisfy the applicable requirement of training and competence, if any. This course can add values to your profile if you are Intending to perform audits of RM. A Risk Management Executive/ Management Representative An Existing Internal Auditor A Ris Management Consultant Responsible for implementing the ISO 31000 standard. Responsibility to evaluate the outcome of internal RM audits and have responsibility/ authority to improve the effectiveness of the RM. Pursuing to make career in RM auditing. Course Duration: 40 Learning Hours and extended time of exercise & Exam. Certificate: Those who pass all exercises with 50% at least in each exercise and 70% overall marks will be awarded with successfully completion certificate with approval of Exemplar Global and a Lifetime validity. Language of Course: English Pre-Requisites: Knowledge of Risk Management
24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Deal Price is Active! Offer Ends Soon; Hurry Up!! It is now more important than ever for businesses to know their customers. In these days of fraud & threats, Know Your Customer - KYC has become a buzzword in the business world. Implementing Know Your Customer means the first step to preventing any financial & money laundering risk toward your business or company. KYC is the most integral part of conducting a financial transaction with customers, whether you're doing a job or a business. But what does KYC mean? This Diploma in Know Your Customer (KYC) at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development & career progression more accessible than ever! What will I learn from this course? An overview The importance of compliance, its pros and cons for various industries Understand customer due diligence and its key factors Fundamentals of anti-money laundering and the importance of AML compliance Understand differences between money laundering and terrorist financing Knowledge of the regulatory bodies governing AML and KYC compliance in various industries Fundamentals of KYC, AML, and data privacy regulations for businesses operations in the United Kingdom Penalties for non-compliance in various industries Various methods for carrying out KYC and AML compliance This Know Your Customer (KYC) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this KYC course. Learn KYC from anywhere in the world KYC is affordable and simple to understand KYC is entirely online, interactive lesson with voiceover audio Lifetime access to the KYC course materials KYC comes with 24/7 tutor support Take a step toward a brighter future! Here is the curriculum breakdown of this Know Your Customer (KYC) Course: Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Assessment Process of KYC You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Know Your Customer (KYC) at QLS Level 3 course exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Know Your Customer course is for: Businesses operating in high-risk sectors Professionals responsible for KYC and AML compliance Individuals interested in pursuing a career in compliance Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on this programme can lead you to the following career opportunities: Compliance Officer KYC Analyst Financial Crime Analyst Risk and Compliance Manager Fraud Prevention Manager Certificates Diploma in Know Your Customer (KYC) at QLS Level 3 Hard copy certificate - Included Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.
Join our KYC course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The KYC course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The KYC course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this KYC. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the KYC course, you can order your CPD-accredited Digital/PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This KYC is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the KYC course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this KYC Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to KYC Introduction to KYC 00:31:00 Module 02: Customer Due Diligence Customer Due Diligence 00:21:00 Module 03: AML (Anti-Money Laundering) AML (Anti-Money Laundering) 00:31:00 Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom 00:21:00 Module 05: Regulations to be Complied by Industries Regulations to be Complied by Industries 00:20:00 Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Methods for carrying out KYC and AML and the Future of KYC Compliance 00:13:00
Duration 2 Days 12 CPD hours This course is intended for System administrators System engineers Overview By the end of the course, you should be able to meet the following objectives: List the use cases for vRealize Suite Lifecycle Manager Describe the architecture of vRealize Suite Lifecycle Manager Deploy and configure vRealize Suite Lifecycle Manager Create, manage, and scale vRealize Suite Lifecycle Manager environments Add VMware vRealize Suite products to vRealize Suite Lifecycle Manager Manage vRealize Suite products with vRealize Suite Lifecycle Manager Use vRealize Suite Lifecycle Manager to perform content lifecycle management Troubleshoot day-to-day operations of vRealize Suite Lifecycle Manager This two-day course features hands-on training that focuses on installing, configuring, and managing VMware vRealize© Suite Lifecycle Manager?, which includes products such as VMware vRealize© Operations?, VMware vRealize© Log Insight?, and VMware vRealize© Automation?. This course prepares you to administer a vRealize infrastructure for an organization. Course Introduction Introductions and course logistics Course objectives Introduction to Lifecycle Manager Describe the use cases for Lifecycle Manager List the features of Lifecycle Manager List system requirements for Lifecycle Manager Use vRealize Easy Installer to deploy Lifecycle Manager Verify that a Lifecycle Manager deployment is successful Lifecycle Manager Configuration Create SSL certificates for vRealize Suite product instances Import custom SSL certificates Add Lifecycle Manager infrastructure elements Create a Lifecycle Manager private cloud environment Add vRealize Suite product Installation media Adding vRealize Suite Applications Deploy a new vRealize Suite product Manage a vRealize Suite product using Lifecycle Manager Add an existing vRealize Suite product to an environment Day 2 Operations Perform On-going Management Tasks Monitor environment health Ensure product configuration compliance Scale-out VMware Identity Manager? Replace an existing certificate with a new one Manage SDDC content Perform source control Describe content pipelines Describe check-in and multi check-in feature Use content from Marketplace Lifecycle Manager Migration List the migration options available for Lifecycle Manager Migrate Lifecycle Manager using vRealize Easy Installer Troubleshooting Lifecycle Manager Access log files in Lifecycle Manager Configure the vRealize Log Insight Agent Use tools and log data to troubleshoot common problems
Duration 3 Days 18 CPD hours This course is intended for This course is intended for: Solutions Architects and Engineers who perform cloud migrations IT Project Managers who are involved in projects related to migrating existing workloads to the AWS Cloud Overview This course is designed to teach you how to: Explain the various cloud migration strategies Assess cloud migration readiness Discover your portfolio and plan for migration Plan and design your application migration strategy Perform and validate application migration to the cloud Optimize your applications and operations after migrating to the cloud Migrating to AWS focuses on planning and migrating existing workloads to the AWS Cloud. The course covers various cloud migration strategies with a detailed discussion on each phase of the migration process, including portfolio discovery, application migration planning and design, migration execution, and post-migration validation and application optimization. This course is designed for Solutions Architects and Engineers who perform cloud migrations, have an understanding of core AWS services and design patterns covered in Architecting on AWS. This course is also available to IT project managers involved in the planning of those migrations who have completed AWS Technical Essentials Module 1: Migrating to AWS ? Overview Migration process 'Mental Model' Cloud Migration Strategies Comparing Cloud Migration Strategies Cloud Center of Excellence (CoE) Cloud Migration Readiness Assessment AWS Cloud Migration Process Group activity: Creating a high-level migration plan Module 2: Discovery and analysis Migration Process Roadmap AWS Migration Methodology AWS Application Discovery Service Portfolio Analysis Hands-on lab 1: Performing discovery Module 3: Migration planning and design (part I) AWS Migration Hub Pricing and Availability Process Group activity: Creating a detailed migration plan Module 3: Migration planning and design (continued) Application migration ordering Application prioritization criteria Defining success criteria Migration methodology Designing for migration Module 4: Migration, integration, and validation Migration considerations Data migration AWS Snow Services AWS Data Migration Service (DMS) Server migration Demonstration: Server migration service Hands-on lab 2 : Migrating databases to AWS EC2 Hands-on lab 3 : Migrating databases to Amazon Aurora Module 5: Operations and optimization On premises vs. cloud IT operations Optimizing in the AWS Cloud Case study: Optimizing an application
Course Description If you want to gain a deep understanding of business management, this Business Management Masterclass: Part 2 course is the best choice for you to start with. In this course, you will learn the fundamentals of business development and how SWOT analysis is used in business development process. In addition, this course will teach you about succession planning. You will have the opportunity to develop knowledge of the techniques for modelling business processes. This course will cover different forecasting methods used in business. You will also be familiarised with the principles of performance management. You will understand cash and credit management for smooth business operation. Enrol the course now if all these sound good to you. Learning outcome Learn the fundamentals of business development Gain an understanding of succession planning Develop knowledge of the techniques for modelling business processes Familiarise yourself with the principles of performance management Understand cash and credit management How Much Do Business Managers Earn? Senior - £70,000(Appx.) Average - £46,000(Appx.) Starting - £36,000(Appx.) Requirement Our Business Management Masterclass: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Business Management Masterclass: Part 2 Module 01: Business Development and Succession Planning 00:24:00 Module 02: Business Process Management 00:28:00 Module 03: Planning & Forecasting Operations 00:21:00 Module 04: Performance Management 00:18:00 Module 05: Management of Cash and Credit 00:19:00 Assignment Assignment - Business Management Masterclass: Part 2 00:00:00