Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum An Introduction to Speech Therapy An Introduction to Speech Therapy 00:30:00 Decoding Speech Science Decoding Speech Science 00:30:00 Characteristics of Speech Characteristics of Speech 00:27:00 Mock Assessment 1 Assessment Mock-1- Speech and Language Therapy Diploma 00:10:00 Language Acquisition And Literacy Development Language Acquisition And Literacy Development 00:27:00 Speech and Communication Disorders Speech and Communication Disorders 00:28:00 Child Speech and Language Disorders Child Speech and Language Disorders 00:26:00 Mock Assessment 2 Assessment Mock-2-Speech and Language Therapy Diploma 00:10:00 SLTs role in helping a child with Speech and Language Disorders SLTs role in helping a child with Speech and Language Disorders 00:26:00 Adult Speech and Language Disorders Adult Speech and Language Disorders 00:27:00 Conclusion Conclusion 00:25:00 Final Assessment Assessment - Speech and Language Therapy Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview This comprehensive course on Diploma in Water Chemistry will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Diploma in Water Chemistry comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diploma in Water Chemistry. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Water Chemistry is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 04:26:00 total length •Introduction to Water Chemistry: 00:23:00 •Concepts of Basic Chemistry: 00:22:00 •Alkalinity of Water: 00:15:00 •Hard Water and Basic Water Treatment Principles: 00:20:00 •Water Treatment and Purification: 00:31:00 •Chemical Processes of Water Treatment: 00:16:00 •Inorganic Chemicals: 00:17:00 •Volatile and Synthetic Organic Compounds: 00:25:00 •Metalloid Section: 00:18:00 •Metals and Heavy Metal Section: 00:33:00 •Laboratory Safety: 00:33:00 •Chemical Hygiene Plan: 00:13:00
Overview Learn how to meet children's special educational needs to the highest level possible and become a qualified SEN teacher by joining the advanced Special Education Needs (SEN) Training - Level 2 course.The comprehensive Special Education Needs (SEN) Training - Level 2 aims to equip you with effective communication skills that are the foremost requirement of being an expert SEN teacher. You'll learn how to treat trauma while boosting the self-esteem and confidence of SEN pupils. You will also get a comprehensive idea of child psychology and learn to identify the different types of learning disabilities and SEN, exploring how they affect children's participation and learning.Ensure the proper learning development of every child with special needs by enrolling today! How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Special Education Needs (SEN) Training - Level 2. It is available to all students, of all academic backgrounds. Requirements Our Special Education Needs (SEN) Training - Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 02:03:00 total length •Special Education Needs (SEN) An Overview: 00:08:00 •SEN Support: 00:13:00 •High Quality Teaching for Pupils with SEN: 00:09:00 •SEN Teaching Methodologies: 00:21:00 •Communication and Interaction: 00:16:00 •Cognition and Learning: 00:20:00 •Social, Emotional and Mental Health Difficulties: 00:12:00 •Sensory or Physical Needs: 00:16:00 •Working in Partnership: 00:08:00 •Assignment - Special Education Needs (SEN) Training - Level 2: 5 days
Overview This comprehensive course on EFT - Emotional Freedom Technique will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This EFT - Emotional Freedom Technique comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this EFT - Emotional Freedom Technique. It is available to all students, of all academic backgrounds. Requirements Our EFT - Emotional Freedom Technique is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:00:00 total length •What Is EFT (Emotional Freedom Technique): 00:13:00 •EFT and Emotions, The Brain (EFT with the Body): 00:12:00 •Emotional Freedom Technique (EFT) Procedures: 00:19:00 •Detailed Instructions of ETF: 00:14:00 •Applying EFT to Physical Issues: 00:16:00 •Treating Children with EFT: 00:14:00 •EFT That Can Improve/ Heal Life & Tips: 00:14:00 •Doing Business with EFT: 00:18:00 •Assignment - EFT - Emotional Freedom Technique: 00:00:00
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Certification in Solution-Focused Therapy 00:00:00 Basic of Solution-Focused Brief Therapy (SFBT) Programme Overview 00:02:00 Introduction to Solution-Focused Brief Therapy (SFBT) 00:16:00 Mock Assessment Mock Assessment 00:10:00 Solution-Focused Brief Therapy (SFBT) Techniques and Application Solution-Focused Interviewing 00:08:00 Remembers before Learning the Techniques 00:02:00 Normalizing 00:02:00 Reframing 00:02:00 Exceptions 00:04:00 Scaling 00:04:00 The Miracle Question 00:04:00 Goal Setting 00:03:00 Getting Started 00:01:00 Measuring Progress 00:02:00 Coping Questions 00:03:00 Ending Sessions 00:03:00 Conducting Follow-Up Sessions 00:02:00 Final Assessment Assessment - Solution-Focused Therapy Practices 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Health and Social Care course provides you with a thorough understanding of modern health and social care, as well as how it is applied in the larger social, policy, legal, and organisational environments, both domestically and abroad. Key Highlights for the Health and Social Care: CPD Accredited Course Unlimited Retake Exam & 24/7 Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access Self-paced online course Modules Curriculum Breakdown: Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. However, This course particularly effective for- Students Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the Health and Social Care Course should meet the following requirements; Basic knowledge of English Language, which you have already Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing this course, you can explore trendy and in-demand jobs related to this course. Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get a CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - Included After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge for the hardcopy certificate inside the UK is £3.99, and international students need to pay £9.99 to get their hardcopy certificate. Certificate of completion Hard copy certificate - Included This course is endorsed by the Quality Licence Scheme, meaning this course meets an extremely high-quality standard externally set. QLS's endorsement involves a robust and rigorous quality audit by external inspectors to ensure that quality is met consistently. In addition, a regular review of the course is carried out as part of the endorsement process. On successful completion of this course, you will be eligible to claim a QLS certificate. Certificate Price Within the UK: £109 International: £109 + £9.99 (postal charge) = £118.99
Overview This comprehensive course on Heat Exchanger will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Heat Exchanger comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Heat Exchanger. It is available to all students, of all academic backgrounds. Requirements Our Heat Exchanger is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 8 lectures • 01:19:00 total length •Course Introduction: 00:04:00 •Introduction to Heat Exchanger: 00:10:00 •Types of Heat Exchanger: 00:13:00 •Performance of Heat Exchanger (LMTD method): 00:12:00 •Performance of Heat Exchanger (Effectiveness-NTU method): 00:09:00 •Performance of Heat Exchanger (Example): 00:15:00 •Selection & Methods to Improve the Efficiency in Heat Exchanger: 00:16:00 •Assignment - Heat Exchanger: 00:00:00
Care Certificate: Care Certificate Online Training Introducing the Care Certificate: Your Pathway to Excellence in the Caring Profession Are you passionate about making a positive impact on the lives of others? Do you aspire to build a rewarding career in the caring profession? Look no further! The Care Certificate, our comprehensive Care Certificate course, is here to equip you with the knowledge and skills you need to excel in the world of care. The Care Certificate is a collection of agreed-upon standards that specify the knowledge, abilities, and attitudes that are required of various work categories in the health and social care sectors. The Care Certificate course is made up of the 15 minimum standards that should be covered if you are 'new to care' and should be part of a comprehensive induction course. The standards of Care Certificate are: Understand your role Your personal development Duty of care Equality and diversity Work in a person centred way Communication Privacy and dignity Fluids and nutrition Awareness of mental health, dementia and learning disabilities Safeguarding adults Safeguarding children Basic life support Health and safety Handling information Infection prevention and control Benefits of taking this Care Certificate course Industry-Recognized Accreditation: The Care Certificate is a nationally recognized qualification that serves as a testament to your commitment to providing high-quality care. Developed by industry experts and this Care Certificate holds immense value and is widely accepted across the care sector. Comprehensive and Engaging Content: Our Care Certificate: Care Certificate course curriculum is thoughtfully designed to cover all essential aspects of care provision. From person-centred care and safeguarding principles to infection control and communication techniques. With his Care Certificate you will gain a holistic understanding of the fundamental principles that underpin excellent care practice. Flexibility and Convenience: We understand the demands of a busy schedule. That's why we offer the Care Certificate: Care Certificate online, allowing you to learn at your own pace and from the comfort of your own home. Whether you are a full-time professional or a student, our flexible course structure ensures that you can fit your learning around your existing commitments. Experienced and Supportive Instructors: Our Care Certificate: Care Certificate course instructors are seasoned professionals with extensive experience in the care industry. They bring real-world insights and knowledge to the table, ensuring that you receive valuable guidance and mentorship throughout your learning journey. Enhanced Career Prospects: The Care Certificate is highly regarded by employers in the care sector. By obtaining this Care Certificate, you will significantly enhance your employability and open doors to a wide range of care settings, including hospitals, residential care homes, domiciliary care agencies, and community care centres. This Care Certificate: Care Certificate course serves as a strong foundation for further professional development and career progression. Ongoing Support and Resources: Our commitment to your success extends beyond the completion of the Care Certificate: Care Certificate course. With this Care Certificate course you will have access to a wealth of additional resources, including updated care guidelines, industry insights, and professional networking opportunities. We believe in empowering you with the tools you need to thrive in your care career. Don't miss out on this exceptional opportunity to elevate your care skills and take your career to new heights. Enrol in the Care Certificate: Care Certificate today and embark on a transformative journey of professional growth and personal fulfilment. Invest in your future. Invest in excellence. Enrol in the Care Certificate: Care Certificate now! Courses you will Get with Care Certificate: Care Certificate Course Course 01: Care Certificate Course 02: Social Worker Course 03: Level 6 Diploma in Health and Social Care Management Course 04: Level 2 Certificate in Preparing to Work in Adult Social Care [ Note: Free PDF certificate as soon as completing the Care Certificate: Care Certificate course] Care Certificate: Care Certificate Online Training Course Curriculum of Care Certificate: Module 01: Understand Your Role Experiences, Attitudes And Beliefs Values, Aims And Objectives Rights And Responsibilities At Work Confidentiality Working conditions Agreed ways of Working Reporting Errors Whistleblowing Working In Partnership Effective Partnership Working Advice And Support Module 02: Developing A Personal Development Plan Supervision and appraisal Agreeing your objectives Developing your knowledge, skills and understanding Learning and development Receiving feedback The Care Certificate Continuing your learning Module 03: Duty of care Supporting Independence Comments And Complaints Incidents, Errors And Near Misses Legislation of Care Certificate Managing Conflict And Difficult Situations Module 04: Equality and diversity Ways of working that reduce the likelihood of discrimination Valuing diversity The Equality Act 2010 and protected characteristics Other legislation of Care Certificate The code of conduct Reflecting to discover discrimination Information, advice and support Module 05: Work in a person-centred way Person-centred values in practice Working in a way that promotes person-centred values Promoting dignity The important of finding out the history, preferences, wishes and needs of the individual The changing needs of the individual Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care Minimising environmental factors that may cause discomfort or distress Being aware of actions that may be causing discomfort or distress to individuals Supporting individuals to minimise pain or discomfort Supporting individuals to maintain their identity and self-esteem Supporting the individual using person-centred values Module 06: Communication Types of communication in Care Certificate Communication with other workers and individuals Communication and language needs, wishes and preferences Communicating by touch or physical contact Some specialist methods of communication Barriers to effective communication Reducing barriers to communication Checking to understand Additional information and support Confidentiality Limits to confidentiality Module 07: Privacy and dignity Privacy of Information Privacy and dignity in care and support Making choices Care Certificate Risk assessment Supporting active participation Selfcare Module 08: Fluids and nutrition The Importance of Good Nutrition And Hydration in Maintaining Health And Wellbeing Signs And Symptoms of Poor Nutrition And Hydration Supporting individuals to have access to fluids, food and nutrition in accordance with their care plan Module 09: Awareness of mental health, dementia and learning disability Mental health conditions Depression Anxiety Psychosis Dementia Learning disabilities Mistaking conditions Care and support Promoting positive attitudes The social model of disability, positive attitudes and person-centred practice Adaptations Reporting concerns The importance of early detection and diagnosis Adapting care and support Legal frameworks, policies and guidelines Mental capacity Making an assessment of capacity Module 10: Safeguarding adults Your Responsibilities Types of abuse and neglect - signs and indicators Protecting adults from abuse and neglect Six key principles underpin all adult safeguarding work Safeguarding adults reviews (SARs) Sources of advice and information Promoting dignity and rights The importance of individualised person-centred care Multi-agency Working Managing Risk in Care Certificate Complaints Spotting signs of abuse or neglect Reporting and responding to abuse and neglect Whistleblowing Legislation Information sharing Confidentiality Module 11: Safeguarding children What is Child Abuse? The impact of a parent’s/carer’s physical and mental health or domestic violence on a child's Wellbeing Children’s Rights Actions to Take When Abuse is Suspected or Alleged Internet and Online Social Networking Risks Legislation and Safeguarding Module 12: Basic life support Basic Life Support (BLS) Further training beyond the Care Certificate Cardiopulmonary resuscitation (CPR) Obstructed airway (adult) Obstructed airway (infant and child) Confidentiality Record keeping Refresher training Module 13: Health and safety Health and safety policies and procedures agreed with the employer Who is responsible for health and safety in your workplace? Health and safety tasks that require special training Accidents and sudden illness Medication and healthcare activities and tasks Hazardous substances in your workplace Fire safety Signs and indicators of stress in yourself and others Module 14: Handling information Legislation The Freedom of Information Act 2000 Handling information in health and social care Care plans Reporting concerns Module 15: Infection prevention and control The Chain of infection Breaking the Chain Your Health and Hygiene ‘5 moments’ for Hand Hygiene Hand Washing Personal Protective Equipment (PPE) Safe Handling of Waste Soiled Linen Assessment Method of Care Certificate: Care Certificate After completing Care Certificate: Care Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Care Certificate: Care Certificate After completing the Care Certificate: Care Certificate course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Care Certificate: Care Certificate Online Training This Care Certificate: Care Certificate course is ideal for anyone looking to secure a role in the social care sector. Requirements Care Certificate: Care Certificate Online Training To enrol in this Care Certificate: Care Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Care Certificate: Care Certificate Course. Be energetic and self-motivated to complete our Care Certificate: Care Certificate Course. Basic computer Skill is required to complete our Care Certificate: Care Certificate Course. If you want to enrol in our Care Certificate: Care Certificate Course, you must be at least 15 years old. Career path Care Certificate: Care Certificate Online Training This Care Certificate: Care Certificate course will prepare you for a variety of job paths, including the following: Child Support Worker Medical Assistant Care Worker Social Worker