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9165 Courses delivered Online

End of Life Care Training for Carers

4.3(43)

By John Academy

Overview Everybody will die one day. However, a little time and care can help the dying person live each day to the fullest. This End of Life Care Training for Carers will provide a comprehensive guide to end-of-life caregiving.  At this End of Life Care Training for Carers, you'll learn how to reach out to terminally ill patients with Care, support and gratitude. The course will introduce you to the various services provided in the end stage of life and discuss the steps of advanced care planning. You'll learn about the neurological symptoms of end-of-life and understand how to provide physical support to people with a terminal illness.  Furthermore, you'll discover the communication methods for dealing with dying patients and the aspects of holistic care assessment. Finally, you'll find a comprehensive guide to after-death care. Course Preview Learning Outcomes Understand what is expected during end-of-life care Know what advanced care planning in end-of-life care is Learn about the physical aspects of end-of-life care Develop a solid understanding of spiritual and psychosocial care Determine the importance of communication in palliative care Discover the challenges in end-of-life care Identify the legal aspects of end-of-life care Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From This Course? Care planning Communication Psychological care Physical care Who Should Take End of Life Care Training for Carers? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This End of Life Care Training for Carers is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ The End of Life Care Training for Carers provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Hospice Personnel Palliative Care Assistant Healthcare specialist Rapid Personalised Care Service (RPCS) Carer Social or Community Care Worker Module 01: Introduction to End of Life Care Introduction to End of Life Care 00:18:00 Module 02: Availability of Services Availability of Services 00:32:00 Module 03: Advance Care Planning Advanced Care Planning 00:24:00 Module 04: Goals of Care Goals of Care 00:12:00 Module 05: Physical Illness Physical Illness 00:33:00 Module 06: Neurological Illness Neurological Illness 00:35:00 Module 07: Quality Care at the End of Life Quality Care at the End of Life 00:12:00 Module 08: Communication During the End of Life Communication During the End of Life 00:20:00 Module 09: Palliative Care Holistic Assessment Palliative Care Holistic Assessment 00:12:00 Module 10: Spiritual and Psychosocial Care Spiritual and Psychosocial Care 00:29:00 Module 11: Care after Death Care after Death 00:15:00 Module 12: Further Support, Training and Development Further Support, Training and Development 00:19:00 Module 13: Legal Aspects Legal Aspects 00:30:00 Assignment - End of Life Care Course Assignment - End of Life Care Course 00:00:00 Order Your Certificate and transcript Order Your Certificate QLS 00:00:00

End of Life Care Training for Carers
Delivered Online On Demand4 hours 51 minutes
£24.99

Business Management Training

4.8(9)

By Skill Up

Empower your business acumen with our training course! Grasp core management principles, enhance strategic thinking, & lead with confidence. Propel your career forward.

Business Management Training
Delivered Online On Demand9 hours 12 minutes
£25

Email Marketing Manager - QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Email Marketer | 10 Endorsed Certificates Included | Life Time Access

Email Marketing Manager - QLS Endorsed Bundle
Delivered Online On Demand
£599

Health & Social Care at QLS Level 3

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Welcome to the Advanced Health & Social Care course! With a growing population and increasing demand for health and social care services, the need for highly skilled professionals in this field is higher than ever. According to recent statistics, the health & social care sector is one of the largest employers in the UK, providing jobs to over 3 million people and contributing £38.5 billion to the economy. This Health & Social Care in the UK course is designed to equip you with the essential knowledge and skills needed to succeed in this dynamic and rewarding industry. This Advanced Certificate in Health & Social Care in the UK at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Throughout the Health & Social Care in the UK course, you will learn about the UK health system, including its policies and legislation, and gain an understanding of the fundamental aspects of providing quality health and social care. By the end of the Health & Social Care in the UK programme, you will have developed a range of advanced skills, such as critical thinking, communication, and leadership, which are highly valued by employers in the sector. At the end of this Health & Social Care in the UK course, you will: Demonstrate an understanding of the UK health system and its policies Understand the essential principles, policies and legislations in health & social care work Analyse the fundamental aspects of providing quality health and social care Evaluate the impact of health and social care on individuals, communities, and society as a whole Develop advanced skills in critical thinking, communication, and leadership Demonstrate a commitment to professional ethics and values in health & social care work This Health & Social Care in the UK training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Health & Social Care in the UK at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction to Advanced Health and Social Care Module 02: Introduction to the UK Health System Module 03: Essential Principles, Policies and Legislations in Health and Social Care Work Module 04: Fundamental Aspects of Providing Quality Health Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Certificate in Health & Social Care in the UK at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health & Social Care in the UK course is ideal for: Individuals looking to start a career in health & social care Professionals who wish to enhance their knowledge and skills in the field Anyone who wants to make a positive impact on the lives of others Requirements Health & Social Care at QLS Level 3 No prior background or expertise is required. Career path Healthcare Assistant - £19,000 Support Worker - £20,000 per annum Social Worker - £31,000 per annum Occupational Therapist - £32,000 per annum Registered Nurse - £33,000 per annum Health Service Manager - £42,000 per annum Enroll now and take the first step towards a fulfilling career in health & social care in the UK. Certificates Advanced Certificate in Health & Social Care in the UK at QLS Level 3 Hard copy certificate - Included After successfully completing the Advanced Certificate in Health & Social Care in the UK at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Health & Social Care at QLS Level 3
Delivered Online On Demand9 days
£100

Diploma in Environmental Engineering - CPD Certified

4.5(3)

By Studyhub UK

In the face of escalating environmental challenges, the UK stands at a critical juncture, demanding a new breed of experts equipped to tackle the complex issues at hand. Our Diploma in Environmental Engineering - CPD Certified, offers a transformative journey into the heart of environmental stewardship. Dive into pressing concerns such as the recent surge in environmental incidents, and learn to engineer sustainable solutions that can reshape the landscape of tomorrow. This Diploma in Environmental Engineering - CPD Certified Bundle Consists of the following Premium courses: Course 01: Environmental Engineering Course 02: Environmental Law Course 03: Sustainable Energy, Development and Environmental Impacts Course 04: Environmental Health Course 05: Asbestos Awareness Course 06: Renewable Energy Course 07: Structural Geology, Tectonics & Rock Mechanics Course 08: Wildlife Rescue and Rehabilitation Course 09: Agricultural Science Course 10: Level 2 Certificate in Forestry Course 11: Carbon Literacy Project Certifications Course 12: Renewable Energy Engineering Course Course 13: Floristry & Plant Care Training Course 14: Water Treatment Level 2 Course 15: Diploma in Water Chemistry Course 16: Sustainable Energy Course 17: Town Planning Course 18: Biotechnology Course 19: Environmental Science and Climate Change Dynamics Course 20: Marine Biology Courses Online 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Diploma in Environmental Engineering - CPD Certified bundle, you should be able to: Analyse and address recent UK environmental challenges effectively. Apply sustainable energy principles to mitigate environmental impacts. Demonstrate proficiency in water treatment and chemistry practices. Implement wildlife rescue techniques with expertise and precision. Navigate the complexities of environmental law for informed decision-making. Integrate renewable energy engineering into practical, impactful solutions. This comprehensive course spans a spectrum of disciplines, from Environmental Law to Wildlife Rescue, providing a holistic understanding of the interconnected web of challenges our planet faces. Delve into the intricacies of Renewable Energy Engineering and Water Chemistry, preparing yourself for the frontline of environmental innovation. With certifications in the Carbon Literacy Project and hands-on training in Floristry and plant Care, you'll emerge not just as a graduate but as a catalyst for change. Join us in the pursuit of knowledge that transcends classrooms and ventures into the heart of environmental transformation. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Environmental enthusiasts aspiring to tackle real-world challenges. Professionals desiring a comprehensive understanding of environmental engineering. Individuals keen on integrating sustainability into diverse industries. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Environmental Engineering course, all you need is - A smart device A secure internet connection And a keen interest in Environmental Engineering Career path Environmental Consultant: •40,000 - •50,000 Renewable Energy Engineer: •35,000 - •45,000 Wildlife Rehabilitation Specialist: •25,000 - •30,000 Water Quality Analyst: •28,000 - •35,000 Environmental Compliance Officer: •30,000 - •40,000 Town Planner: •35,000 - •45,000 Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Diploma in Environmental Engineering - CPD Certified
Delivered Online On Demand7 days
£289

Nursing Psychology

By Compete High

🌟 Unlock the Secrets of Nursing Psychology: Elevate Your Career Today! 🌟 Are you ready to embark on a transformative journey that will deepen your understanding of the human psyche within the context of nursing? Look no further than our groundbreaking course, 'Nursing Psychology'! 🎓 🔍 Discover the Intersection of Nursing and Psychology In this cutting-edge course, you'll explore the fascinating interplay between nursing and psychology, gaining invaluable insights into the mental and emotional aspects of patient care. From understanding the psychological factors influencing patient behavior to mastering effective communication techniques, you'll develop a holistic approach to healthcare that sets you apart as a compassionate and competent nursing professional. 💡 🚀 Benefits of Taking 'Nursing Psychology' 🔹 Enhanced Patient Care: By delving into the principles of psychology, you'll learn to provide more empathetic and personalized care tailored to each patient's unique needs and psychological state. 🔹 Improved Communication Skills: Effective communication is at the heart of nursing practice. Through our course, you'll refine your communication skills, enabling you to establish rapport with patients, alleviate anxiety, and foster trust and cooperation. 🔹 Critical Thinking and Problem-Solving: Nursing psychology equips you with the critical thinking skills necessary to assess complex situations, identify underlying psychological factors, and devise appropriate interventions for optimal patient outcomes. 🔹 Career Advancement Opportunities: Whether you're a seasoned nurse looking to expand your skill set or a nursing student eager to stand out in a competitive job market, 'Nursing Psychology' provides you with a valuable edge in your career trajectory. 💼 🎯 Who is this for? Our course is designed for nurses at all stages of their careers, from aspiring nursing students to seasoned professionals seeking to enhance their skills. Whether you're working in a hospital setting, a community health clinic, or a long-term care facility, the principles of nursing psychology are universally applicable and will empower you to excel in your role. 💼 Career Path Upon completing our 'Nursing Psychology' course, you'll be equipped with a diverse skill set that opens doors to various career paths within the nursing field. Whether you choose to specialize in psychiatric nursing, pursue advanced practice roles such as nurse practitioner or nurse educator, or explore opportunities in research and academia, the knowledge and expertise you gain will serve as a solid foundation for your professional journey. Don't miss out on this unparalleled opportunity to elevate your nursing practice and make a meaningful difference in the lives of your patients. Enroll in 'Nursing Psychology' today and take the first step towards a brighter, more fulfilling career in nursing! 🌟   FAQ (Frequently Asked Questions) for Nursing Psychology Course Q1: What is Nursing Psychology? A: Nursing Psychology is a specialized field that combines principles of psychology with nursing practice. It focuses on understanding the psychological aspects of healthcare, including how mental health influences physical well-being, how patients cope with illness and stress, and how healthcare professionals can support patients in managing their psychological needs alongside their physical health. Q2: What topics are covered in a Nursing Psychology course? A: A Nursing Psychology course typically covers a range of topics including but not limited to: Introduction to psychology and its relevance in nursing practice Psychological theories and models applicable to healthcare settings Assessment and intervention strategies for patients with mental health issues Coping mechanisms and stress management techniques for patients and healthcare providers Communication skills and therapeutic approaches for effective patient care Ethical considerations and legal issues in nursing psychology practice Q3: Who can benefit from studying Nursing Psychology? A: Nursing Psychology is beneficial for a wide range of individuals including nursing students, practicing nurses, healthcare professionals, psychologists, and anyone interested in the intersection of psychology and healthcare. It equips individuals with valuable insights and skills to provide holistic care to patients, addressing both their physical and psychological needs. Q4: How does Nursing Psychology contribute to patient care? A: Nursing Psychology contributes to patient care by: Recognizing and addressing the psychological factors influencing patients' health outcomes Providing emotional support and coping strategies to patients facing illness, trauma, or stress Enhancing communication between healthcare providers and patients to improve treatment adherence and patient satisfaction Collaborating with interdisciplinary teams to develop comprehensive care plans that consider patients' psychological well-being alongside their physical health. Q5: What career opportunities are available in Nursing Psychology? A: Graduates with expertise in Nursing Psychology can pursue various career paths including: Clinical nurse specialists in mental health settings Nurse educators or consultants specializing in psychological aspects of healthcare Researchers exploring the intersection of nursing and psychology Administrators or managers in healthcare organizations advocating for holistic patient care Mental health counselors or therapists working in collaboration with healthcare teams. Course Curriculum Module 1 What Is Psychology What Is Psychology 00:00 Module 2 Consciousness Consciousness 00:00 Module 3 Organs Of Consciousness Organs Of Consciousness 00:00 Module 4 The Normal Mind The Normal Mind 00:00 Module 5 Aspects Of The Normal Mind Aspects Of The Normal Mind 00:00 Module 6 Psychology and Health Psychology and Health 00:00 Module 7 Variations From Normal Mental Processes Variations From Normal Mental Processes 00:00 Module 8 Psychology Of The Nurse Psychology Of The Nurse 00:00

Nursing Psychology
Delivered Online On Demand8 hours
£25

Training for Safeguarding Adults

By Compete High

🌟 Unlocking Excellence in Safeguarding Adults: A Comprehensive Training Course 🌟   Welcome to our groundbreaking course, 'Training for Safeguarding Adults,' meticulously crafted to empower individuals and organizations with the knowledge and skills necessary to ensure the safety and well-being of vulnerable adults. This comprehensive program encompasses five vital modules, each designed to address key aspects of safeguarding. Join us on this transformative journey, and let's build a safer, more compassionate community together. 📘 Module 1: Introduction to Safeguarding Adults Embark on your learning journey with a deep dive into the fundamentals of safeguarding adults. Understand the importance of safeguarding, explore its historical context, and gain insights into the evolving challenges faced by vulnerable adults. Lay the foundation for your expertise in creating safe environments for those who need it the most. 📚 Module 2: Legal and Policy Framework for Safeguarding Adults Navigate the intricate landscape of legal and policy frameworks that underpin safeguarding efforts. Grasp the essential regulations and guidelines governing the protection of adults at risk. Acquire a clear understanding of your responsibilities and learn how to navigate the legal landscape to ensure compliance and ethical practice. 🌐 Module 3: Roles and Responsibilities in Safeguarding Adults Delve into the diverse roles and responsibilities within safeguarding teams. Explore the dynamic interplay between professionals, community members, and individuals at risk. Equip yourself with the knowledge to collaborate effectively, ensuring a cohesive approach to safeguarding that respects the dignity and autonomy of vulnerable adults. 🌍 Module 4: Risk Assessment and Management in Safeguarding Adults Master the art of risk assessment and management in the context of safeguarding adults. Learn to identify potential risks, evaluate their impact, and implement strategic interventions to mitigate harm. Enhance your decision-making skills and contribute to creating environments that prioritize the safety and well-being of vulnerable adults. 🗣️ Module 5: Communication in Safeguarding Adults Uncover the importance of effective communication in safeguarding adults. Develop the skills to navigate sensitive conversations, build trust, and collaborate with diverse stakeholders. Understand the nuances of confidentiality and reporting, ensuring that information flows seamlessly to protect those in need while respecting privacy and dignity. 🌈 Why Choose Our Course? Expert-Led Training: Learn from seasoned professionals with extensive experience in safeguarding. Interactive Learning: Engage in immersive scenarios and case studies for practical application. Flexible Learning: Access modules at your own pace, fitting seamlessly into your schedule.   Invest in the safety and well-being of vulnerable adults today. Enroll in 'Training for Safeguarding Adults' and be a catalyst for positive change in your community. Together, let's build a future where every adult is protected, respected, and empowered. Course Curriculum Module 1_ Introduction to Safeguarding Adults Introduction to Safeguarding Adults 00:00 Module 2_ Legal and Policy Framework for Safeguarding Adults Legal and Policy Framework for Safeguarding Adults 00:00 Module 3_ Roles and Responsibilities in Safeguarding Adults Roles and Responsibilities in Safeguarding Adults 00:00 Module 4_ Risk Assessment and Management in Safeguarding Adults Risk Assessment and Management in Safeguarding Adults 00:00 Module 5_ Communication in Safeguarding Adults Communication in Safeguarding Adults 00:00

Training for Safeguarding Adults
Delivered Online On Demand5 hours
£25

Media and Public Relations

4.7(26)

By Academy for Health and Fitness

>> Deal Price is Active Now; Offer Ends Soon, Hurry Up!! << Do you want to manage your public relations more effectively? With a diploma in media and public relations, you are making inroads into strategic communication planning. For the growth of your business, or to pursue a career in media and public relations, effective networking is crucial. For any business, growth depends on networking and public relations. When you start to master strong networking skills, you are in with a chance to increase the scope of expanding your network. Key Topics to be Covered by Media and Public Relations: Starting a fruitful conversation Making a good first impression Taking control of your nervousness How to make use of business cards Working on your memory and remembering names Writing better business letters Working on your proposals Preparing better reports and executive summaries Understanding goals and setting SMART ones Helping others out in setting goals Understanding print media Handing a crisis with a positive approach This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Media and Public Relations course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Learning Outcomes of Media and Public Relations: Understand how to network for growth and success Know how to dress up for the situation Learn how to set smarter goals Discover how to use social media more fruitfully Communicating for success Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Networking for success Writing effectively for smooth communications Utilising modern ways of reaching potential clients Ensuring effective communication with employees Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of course: *** Media and Public Relations Diploma *** Introduction to the Course Course Objectives Module 01: Networking for Success (I) Creating an Effective Introduction Making a Great First Impression Module 02: Networking For Success (II) Minimizing Nervousness Using Business Cards Effectively Remembering Names Module 03: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module 04: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module 05: Writing Business Letters Writing Proposals Reports Executive Summaries Module 06: Setting Goals Understanding Goals SMART Goals Helping Others with Goal Setting Module 07: Media Relations Television Print Web Presence, Blogs & the Internet Module 08: Issues and Crisis Communication Planning Gauging the Impending Crisis Level Providing Feedback and Insights How Information Will be Distributed Tracking the Overall Effect Module 09: Social Media (The PR Toolkit) Blogs Wikis Podcasts Social Bookmarks RSS Feeds Module 10: Employee Communications Verbal Communication Non-Verbal Communication Skills (Body Language) Email Etiquette Negotiation Skills Making an Impact Assessment process Once you have completed the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Media and Public Relations Diploma to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? With the rapid growth in social media and online business communication, we entered a new era in a matter of a few years. To make rapid progress in this industry, you need to understand the latest trends of media and public relations. Requirements The Media and Public Relations program does not require any prior knowledge; everyone may participate! This Media and Public Relations course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Media and Public Relations course allows you to study at your own speed and grow a quality skillset. Career path To start with, the media opens new opportunities for rapid growth and effective communication.

Media and Public Relations
Delivered Online On Demand2 hours
£12

Office and Reception Management

By OnlineCoursesLearning.com

Office and Reception Management Certification It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office & Reception Management Certificate course is designed to provide an employee with those exact skills. Demonstrating organisational competence in this field opens doors to advancing an employee's career in the business. This programme consists of 18 modules, designed to provide an insight into what is expected from a person working in an office environment. The industry-approved certificate provides the employee with confidence-building skills, to enable them to move up in their career. What's Covered in the Course? The 18 modules cover both office management and interpersonal problem-solving skills, as well as providing insight into the way in which the employee tends to react in these situations. The office receptionist performs a vital role as the 'face of the business', creating a first impression that influences visitors' perceptions of the organisation's culture. Communication skills, teamwork and office administrative systems, basic financial management - managing petty cash and office supplies - are also included, as well as the planning and scheduling of meetings, minute-taking and report-writing. As the person in this position usually deals with colleagues at all levels of the organisation, it is important that they understand managerial issues and responsibilities. Performance management and appraisals, staff promotions, recruitment and selection and compliance with equal opportunities and diversity in the workplace legislation are all covered, together with the importance of good health and safety practices. The use - and abuse - of social media and its role in the office environment brings the learner up-to-date with the current thinking in this field. The team member will learn: How to handle staff and understand their performance; The legal side of various policies and health and safety; Communication; How to deal with customers and colleagues; Financial aspects: petty cash and office supplies; Office layouts; The art of delegation; Social media; How to handle meetings, including chairing them. What are the Benefits of the Course? There are a number of clear benefits of completing this Office & Reception Management certificate, including: A professional front-line receptionist improves the image of your business; The ability to study at the employee's pace and in the comfort of their own home; Easy internet-based access to study material on any device; Short, sharp, structured organisation of learning materials; Industry-approved certification.

Office and Reception Management
Delivered Online On Demand
£50

Business Productivity Training

4.8(9)

By Skill Up

Productivity is all about managing your resources efficiently. Business leaders in successful organization incorporate various management strategies to

Business Productivity Training
Delivered Online On Demand2 hours 24 minutes
£25