20669 Courses delivered Online

Duration 2 Days 12 CPD hours This course is intended for Professionals involved in internal and/or external negotiations will benefit from this course. Overview Develop the necessary skills to negotiate like a pro Prepare for a negotiation applying best practices Utilize industry-standard tools and techniques Create your Best Alternative to a Negotiated Agreement (BATNA) Build common ground and consensus in your negotiation strategies Negotiate with experts to develop your skills for success Students will learn the essential strategies and techniques needed to guide negotiations from opening discussions through to a positive result. Students will leave with practical solutions to negotiating effectively. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Negotiation Introduced Identifying Integrative and Distributive Negotiation Types Understanding the Three Phases of Negotiation Strengthening Negotiation Skills 2. Preparing for Your Negotiation Establishing Personal Boundaries Deciding on Your WATNA and BATNA and Negotiating Based on Them Preparing and Sticking to Your Plan Negotiation Strategies 3. Negotiation Process for Success Setting the Time and Place Avoiding Negative Environments Establishing Common Ground and Building Momentum Creating a Negotiation Framework, Agreeing on Issues, and Maintaining a Positive Framework Working through the Five Steps of Negotiation 4. Best Practices Starting Off on the Right Foot What to Share and What to Keep to Yourself Knowing What to Expect Utilizing the Top Ten Negotiation Techniques Managing an Impasse 5. Negotiation Tools & Techniques Reviewing the Three Ways to See Your Options Creating a Mutual Gain Solution Agreeing on Wants - Working with What You Want and What They Want 6. Consensus & Agreement Building Consensus Consolidating and Finalizing an Agreement Controlling Your Emotions and Dealing with Personal Attacks Walking Away When Necessary

Duration 2 Days 12 CPD hours This course is intended for DevOps Engineers Software Developers Telecommunications Professionals Architects Quality Assurance & Site Reliability Professionals Overview Automate basic freestyle projects Jenkins Pipelines and Groovy Programming Software lifecycle management with Jenkins Popular plugins Scaling options Integrating Jenkins with Git and GitHub (as well as other Software Control Management platforms) Triggering Jenkins with Webhooks Deploying into Docker and Kubernetes CI / CD with Jenkins This course covers the fundamentals necessary to deploy and utilize the Jenkins automation server. Jenkins enables users to immediately begin automating both their individual and collaborative workflows. Jenkins is a proven solution for a wide variety of tasks ranging from the helpful automation of scripts (such as Python and Ansible) to creating complex pipelines that govern the technical parts of not only Continuous Integration, but Continuous Delivery (CI/CD) as well. Jenkins is free, open source, and easily controlled with a simple web- based UI- it can be expanded by third party plugins and is deployable on nearly any on-site (Linux, Windows and Mac) or cloud platform. Overview of Jenkins Overview of Continuous Integration and Continuous Deployment (CI/CD) Understanding Git and GitHub Git Branching Methods for Installing Jenkins Jenkins Dashboard Jenkins Jobs Getting Started with Freestyle Jobs Triggering builds HTTP Web Hooks Augmenting Jenkins with Plugins Overview of Docker and Dockerfile for Building and Launching Images Pipeline Jobs for Continuous Integration and Continuous Deployment Pipeline Build Stage Pipeline Testing Stage Post Build actions SMTP and Other Notifications Programming Pipelines with Groovy More Groovy Programming Essentials Extracting Jenkins Data Analytics to Support Project Management Troubleshooting Failures Auditing stdout and stderr with Jenkins Jenkins REST API Controlling Jenkins API with Python Jenkins Security Scaling Jenkins Jenkins CLI Building a Kubernetes Cluster and Deploying Jenkins How to start successfully using Jenkins to automate aspects of your job the moment this course ends.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for networking and security professionals involved in the day-to-day management of a FortiAnalyzer appliance and FortiGate security information.. Overview Describe key features and concepts of FortiAnalyzer Deploy an appropriate architecture Manage ADOMs on both FortiAnalyzer and the devices that log to it Configure RAID Register supported devices Encrypt log transmission (SSL / IPSec) View & analyze current and historical logs (FortiView) Monitor events Apply disk quotas to log data from devices Backup, restore, and forward log data Use content archiving (summary and full) Understand the different stages of data processing, from receiving logs to compiling reports Understand SQL queries and datasets used by FortiAnalyzer reports Design datasets, charts, and custom reports Generate reports by schedule or on demand. In this 1-day class, you will learn how to use FortiAnalyzer. You will explore setup, registering supported devices and securing communications, managing logs and archives, and configuring both predefined and customized reports. Introduction to FortiAnalyzer Key features Key concepts Different FortiAnalyzer models Configuration & Administration Deployment requirements Configuration tools Configuring network settings Backing up system configuration Configuring administrative users Configuring, enabling, and assigning ADOMs Configuring RAID Device Registration Registered and unregistered devices Device registration methods Modifying options of a registered device Methods available to secure communication Configuring SSL encryption and encryption levels Configuring an IPsec tunnel Logs & Archives Logging basics The FortiView tab Configuring log arrays and event handlers Reports Reports and functionality Relationship between reports, charts, and datasets Effect of ADOMs on report settings SQL SELECT queries and clauses SQL functions and operators FortiAnalyzer-specific functions and macros Building or customizing charts Report features--creating, cloning, configuring

Duration 2 Days 12 CPD hours This course is intended for Storage and virtual infrastructure administrators who want to be able to perform initial troubleshooting on their software-defined storage with vSAN Overview By the end of the course, you should be able to meet the following objectives: Describe the software components of vSAN and their roles Diagram how the components relate to each other Use Skyline Health to investigate and help determine failure conditions Use the command-line tools to help determine failure conditions In this two-day course, you focus on learning the tools and skills necessary to troubleshoot VMware vSAN? 7 implementations. You gain practical experience with vSAN troubleshooting concepts through the completion of instructor-led activities and hands-on lab exercises. Course Introduction Introductions and course logistics Course objectives vSAN Architecture Describe the vSAN architecture and components Describe the policy-driven, object-based vSAN storage environment Describe the vSAN software components: CLOM, DOM, LSOM, CMMDS, and RDT Explain the relationships between the vSAN software components Explain the relationship between objects and components Determine how specific storage policies affect components Describe component placement Troubleshooting Methodology Use a structured approach to solve configuration and operational problems Apply troubleshooting methodology to logically diagnose faults and optimize troubleshooting efficiency Troubleshooting Tools Discuss the improvements and added capabilities in Skyline Health for vSAN Use Skyline Health for vSAN to identify and correct issues in vSAN Discuss the ways to run various command-line tools Discuss the ways to access VMware vSphere© ESXi? Shell Use commands to view, configure, and manage your vSphere environment Discuss the esxcli vsan namespace commands Discuss when to use Ruby vSphere Console (RVC) commands Explain which log files are useful for vSAN troubleshooting Use log files to help troubleshoot vSAN problems

Duration 3 Days 18 CPD hours This course is intended for This intermediate course is for technical specialists, support/services individuals, individuals implementing LPARs for Power Systems with IBM i. This course is also appropriate for IBM Business Partners who sell and plan for consolidated systems. Overview Describe the PowerVM features Identify, describe, and locate hardware components in the Power Systems, Flex System and Power Blade models Identify virtualization options available, reliability features and single points of failure for Power Systems Implement System Planning Tool in design or update your own system Explain Simultaneous Multithreading (SMT) Describe memory allocation and affinity concepts Describe and configure a partition profile, including shared processors: Capped Uncapped Virtual processors Weighting factor Shared Processor Pools Explain virtual I/O: Serial, Ethernet and SCSI Understand and implement: IBM i installation through NFS, image virtual repository in VIOS, and assigning VSCSI disks to partitions in VIOS Understand base characteristics of IVM and how to implement IBM i on Power Blades Describe the NPIV PowerVM feature, how to configure virtual Fiber Channel adapters on the Virtual I/O Server and client partitions Discuss how to use the HMC GUI and commands to work with the World Wide Port Name (WWPN) pairs Identify commands used to examine the NPIV configuration In this course you begin with an overview of LPAR on Power Systems, followed with more detailed information on configuration planning and implementation using hands-on exercises to create and implement logical partitions. PowerVM for IBM i - Overview . Power Systems for IBM i . Introduction to System Planning Tool . Virtualization of IBM i - Processor, Memory, Processor Pools . Virtualization of IBM i - Virtual I/O . Virtualization of IBM i - Installation from NFS or VIOS repository . Implementation of IBM i on Power Blades . PowerVM for IBM i - NPIV .

Duration 5 Days 30 CPD hours This course is intended for System administrators, system architects, and technology consultants In this course, students learn how to manage the SAP Solutions Manager Configuration suite and discover how it can be integrated into their day-to-day operations. Course Outline SAP Solution Manager Overview: available Scenarios, Enhancements, Work Center Technical Overview: Installation, Architecture, Sizing SAP Solution Manager Configuration: SOLMAN_SETUP, SMSY, LMDB, Landscape Verification (LV), System Landscape Directory (SLD), Solution Manager Diagnostics Managing Authorizations in SAP Solution Manager Maintenance Optimizer, Maintenance Certificates, System Recommendations, Issue and Task Management Early Watch Alert Reporting: ABAP & Java, EarlyWatch Alert for Solutions Managing Solutions: Work Mode Management and additional administrative Tasks Monitoring and Alerting Infrastructure (MAI), Solution Monitoring and System Monitoring Service Level Reporting, Technical Reporting, Management Reporting SAP Mobile Apps for SAP Solution Manager Job Management: Job Request Management, Job Documentation, Job Monitoring, Job Scheduling Management Health Checks and more Additional course details: Nexus Humans SM100 SAP Solution Manager Configuration for Operations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM100 SAP Solution Manager Configuration for Operations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Security professionals, System engineers, channel partners, service partners, and end users with 1+ years of experience in implementing IT security technologies (Network, Applications, and Systems) and are also SNSAcertified. Overview The students will learn how to monitor, investigate, analyze, and configure SonicWall Next-Gen firewalls running SonicOS to enable advanced functionality related to Secure and Remote Connectivity, Network Optimization, and Threat Prevention. Upon successful completion of the SNSP program, the students will be able to demonstrate SonicWall product expertise and the application skill sets required to mount a proactive, effective defense against current and evolving network and cyber security threats. A key issue affecting an organization?s business productivity and employee efficiency today is its ability to respond to dynamic changes in the cyber threat landscape. Coming up on the heels of the highly successful SNSA program launched earlier this year, SonicWall now presents the SonicWall Network Security Professional (SNSP) course, an expert-level training and certification program that builds on the enterprise security skills learned in the SNSA course. Previously known as the Network Security Advance Administration (NSAA) course, the revamped SNSP curriculum expands on the topics covered in SNSA and features advanced SonicWall firewall configuration and administration tasks aimed at helping enterprises adapt to dynamic security environments. Relevant changes to the curriculum include an enhanced and deeper scope of SonicOS 6.5.x features and functionality, as well as changes in the learning and delivery methodologies to better balance the professional needs of the students and the business requirements for network and cyber security. Course Outline Course Introduction and Overview Configuring VPN Auto Provisioning Configuring Advanced Routing Configuring Advanced Interface Settings Using SonicOS CLI Configuring Capture Client Capturing and Replaying Packets Configuring DPI-SSL/TLS Server Configuring DPI-SSH Configuring App Rules Configuring App Control Configuring Advanced High Availability Excluding Trusted Content Resolving and Reporting False Positives Configuring Content Filtering Implementing Best Practices

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX

Duration 3 Days 18 CPD hours This course is intended for This advanced course is designed for those individuals who are responsible for operating and managing the operation of an IBM i system. Overview Explain the concept of how LPAR works Explain the functions served by the HMC Explain how user versus resource security are implemented Explain the difference between group profiles and authorization lists Describe how adopted authority works Describe how work is managed on the system and the concepts of the performance tuning process on the system Explain how Management Central can be used to manage a single system or a network of System i servers Perform the steps to create a basic CL program using both the traditional (PDM and SEU) and the newer GUI (RSE and LPEX) application development tools Perform the steps to create a menu using SDA Provide some tips on how you can improve your operations This course is designed to enhance the skills of an IBM i System Operator. This course explains the concept of how LPAR works and discusses the functions provided by the HMC LPAR concepts and overview . Console options and HMC overview . IASP concepts and overview . Security concepts and overview . System values . User security (user and group profiles) . Resource security . Authorization lists and adopted authority . Management Central overview . Commands and tasks using Management Central . Inventory using Management Central . System values using Management Central . Other Management Central functions . Work management: Concepts and overview . Work management: Subsystem concepts and overview . Work management: Job processing concepts and interactive jobs . Work management: Job processing concepts of other job types . Work management: Submitting and tracking of batch jobs . Programming concepts . CL programming concepts . Using PDM and SEU to create a CL program . Starting and setting up RSE . Creating a CL program using RSE and LPEX Editor . Creating a menu using SDA . Tips for improved operation .

Duration 2 Days 12 CPD hours This course is intended for Professionals who want unparalleled creative freedom, productivity, and precision for producing superb 3D modeling. Overview Powerful tools and techniques for drawing, dimensioning, and printing 2D drawings, Use content that has been previously created, Extract information from your drawings, Streamline the design process and become more productive with AutoCAD. Discover the powerful tools and techniques for drawing, dimensioning, and printing 2D drawings in this course that enables you to reuse content and extract information from your drawings. Working Effectively with AutoCAD Creating a Custom Workspace Using the Keyboard Effectively Object Creation, Selection, and Visibility Working in Multiple Drawings Copying and Pasting Between Drawings Using Grips Effectively Additional Layer Tools Accurate Positioning Coordinate Entry Locating Points with Tracking Construction Lines Placing Reference Points Projects - Productivity Tools Schematic Project - Purifier Unit Mechanical Project - 2 Views Architectural/Civil Project - Formal Garden Mechanical Project - Cover Plate Architectural Project - Addition Mechanical Project - Block Mechanical Project - Plate Parametric Drawing Working with Constraints Geometric Constraints Dimensional Constraints Working with Blocks Creating Blocks Editing Blocks Removing Unused Elements Adding Blocks to Tool Palettes Modifying Tool Properties in Tool Palettes Projects - Creating and Organizing Blocks Mechanical Project - Control Panel Architectural Project - Furniture Layout Civil Project - Utility Layout Creating Templates Why Use Templates? Controlling Units Display Creating New Layers Adding Standard Layouts to Templates Saving Templates Advanced Layouts Creating and Using Named Views Advanced Viewport Options Layer Overrides in Viewports Additional Annotative Scale Features Annotation Styles Creating Text Styles Creating Dimension Styles Creating Multi-leader Styles Projects - Drawing Setup and Utilities Interiors Project Mechanical/Schematic Project Civil/Map Project Mechanical Project - Dimension Styles External References Attaching External References Modifying External References Xref Specific Information Projects - Drawing D-sized Title Block Mechanical Project - Drill Press Base Architectural Project - Office Tower P&ID Project - Oil Lubrication System Civil Project - Warehouse Site