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10817 Courses delivered Online

Business Administration Principles Level 2 (RQF) Course

By One Education

Business Administration Principles Level 2 (RQF) Course
Delivered Online On Demand3 weeks
£500

Level 3 Business and Management (RQF) with Emphasis on Entrepreneurship Training Course

By One Education

Level 3 Business and Management (RQF) with Emphasis on Entrepreneurship Training Course
Delivered Online On Demand8 days
£500

Level 3 Business and Management (RQF) with Emphasis on Entrepreneurship Training Course

By One Education

Level 3 Business and Management (RQF) with Emphasis on Entrepreneurship Training Course
Delivered Online On Demand8 days
£500

Getting Started in Data Governance

5.0(3)

By The Data Governance Coach

A simple, logical and structured approach to help you successfully design and implement a Data Governance Framework.

Getting Started in Data Governance
Delivered Online On Demand1 hour
£747

Customer Service Masterclass - An Unforgettable Support Experience

By Compete High

🌟 Elevate Your Customer Service to Extraordinary Heights! 🌟   Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary!   🚀 Why Choose Our Masterclass?   ✨ Create Unforgettable Experiences: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections.   ✅ Master Proactive Problem-Solving: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service.   🌐 Navigate the Digital Landscape with Ease: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse.   🔥 Boost Customer Satisfaction and Loyalty: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime.   📈 Measure and Improve: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience.   🎓 What You'll Learn: The Psychology of Customer Satisfaction Effective Communication Strategies Handling Challenging Situations with Grace Implementing Proactive Customer Service Harnessing Technology for Seamless Support Building a Customer-Centric Culture within Your Team   🎁 Exclusive Bonuses: Enroll now and receive: 📚 Comprehensive Course Materials 🗣️ Access to a Thriving Community of Like-Minded Professionals 📈 Practical Tools and Templates for Immediate Implementation   👩‍💻 Who Should Enroll: Customer Service Representatives Support Team Leaders Entrepreneurs and Small Business Owners Anyone Passionate about Delivering Exceptional Service   💡 Ready to Stand Out in a Crowded Marketplace? Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard!   🚀 Transform today, thrive tomorrow! 🚀   Course Curriculum

Customer Service Masterclass - An Unforgettable Support Experience
Delivered Online On Demand1 hour
£25

Level 6 Diploma in Health and Social Care Management

4.8(12)

By Academy for Health and Fitness

Level 6 Diploma in Health and Social Care Management
Delivered Online On Demand6 days
£219

Functional Skills English Entry Level 3 Online Course

By Lead Academy

Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 60 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel & Open Awards Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Entry Level 3 Functional Skills English Training Course This Functional Skills Entry Level 3 English Course is governed by Ofqual, accredited by Pearson Edexcel and Open Awards making it a nationally recognized credential that will improve your CV while helping you stand out from the rest of the applicants. You will be able to enhance your overall English speaking, listening, writing and reading skills via a range of well-designed and updated course materials. Upon successful completion of this course, you will be prepared with the necessary English skills to advance to this qualification’s higher levels. Why is this course right for you? This comprehensive Functional Skills Entry Level 3 English Course is suitable for: Anyone looking to secure a skill-oriented job Anyone who wants to enhance their English communication skills People of all ages and academic backgrounds Anyone who wants to advance to functional skills level 1 or 2 Anyone who wants to take GCSE English Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this as an English instructor or teacher Anyone who wants to gain in-depth knowledge of functional skills in English Whether you are a beginner into the field of functional English or any professional seeking to reinforce your expertise in basic English, this Functional Skills Entry Level 3 English will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days Open Awards Book within 30 working days. The dates are fixed for each month Get results in only 16 to 32 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information.  Difference between Pearson Edexcel and Open Awards Pearson Edexcel and Open Awards are OFQUAL-regulated and nationally recognised; however, the only difference lies in the exam booking and result turn-around time. You can book your remote online exam within 7 working days for Pearson Edexcel and within 3 working days for Open Awards. You can get your Pearson Edexcel results in 20 working days and your Open Awards results within 16 working days. All of the awarding bodies are accepted by universities and apprenticeships. This distinction allows learners to choose the awarding body that aligns best with their educational and career goals. Functional Skills Entry Level 3 English Qualification Purpose and Outcomes This Functional Skills Entry Level 3 English Qualification will help you to: Listen, comprehend, and react to verbal communication in a variety of scenarios Develop an understanding of common words and their effects Use that understanding of common words in various contexts Read common texts at work and in daily life accurately Gain the confidence to read more widely Write common texts and documents clearly and effectively Show a firm command of spelling, punctuation, and grammar Course Curriculum Identify and extract relevant information and detail in straightforward explanations Make requests and ask concise questions using appropriate language in different contexts Communicate information and opinions clearly on a range of topics Respond appropriately to questions on a range of straightforward topics Follow and understand the main points of discussions Make relevant contributions to group discussions about straightforward topics Listen to and respond appropriately to other points of view, respecting conventions of turn-taking Read correctly words designated for Entry Level 3 (see Annexe D) Identify, understand and extract the main points and ideas in and from texts Identify different purposes of straightforward texts Use effective strategies to find the meaning of words (e.g. a dictionary, working out meaning from context; using knowledge of different word types) Understand organisational features and use them to locate relevant information (e.g. contents, index, menus, tabs and links) Use a range of punctuation correctly (e.g. full stops, question marks, exclamation marks, commas) Form irregular plurals Use mostly correct grammar (e.g. subject–verb agreement, consistent use of tense, definite and indefinite articles) Use the first, second and third place letters to sequence words in alphabetical order Spell correctly words designated for Entry Level 3 (see Annexe D) Communicate information, ideas and opinions clearly and in a logical sequence (e.g. chronologically, by task) Write text of an appropriate level of detail and of appropriate length (including where this is specified) Use appropriate format and structure when writing straightforward texts, including the appropriate use of headings and bullet points Write in compound sentences and paragraphs where appropriate Use language appropriate for purpose and audience How This Course Will Work? This Functional Skills Entry Level 3 English course will help you build a solid foundation in English. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 3 English qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Pearson Edexcel and Open Awards Functional Skills Qualification in English at Entry Level 3 comprises a writing and reading assessment that is externally set, internally graded, and externally verified by the exam body. The listening and speaking assessment is, however, internally set. Your exam results will be forwarded to the awarding body's internal verifier once you finish the exam. The writing and reading assessment is available as paper-based for which you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. You need to be registered for the exam three weeks prior to the exam date. The Pearson Edexcel and Open Awards Functional Skills Qualification in English at Level 3 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating.  Speaking, Listening and Communicating (SLC) Exam Awarding Body Duration Number of Marks Pearson Edexcel / Open Awards Up to 25 minutes Pass/Fail   SLS Exam Pearson Edexcel: Speaking, listening and communicating are assessed through one 5-minute presentation and linked question and answer session in groups of three to five and one 15-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams.  SLS Exam Open Awards: Speaking, listening and communicating are assessed through one 10-minute presentation and linked question and answer session in groups of three to four and one 10-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams. Reading Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 40 minutes 18 65% Open Awards 40 minutes 18 12 out of 18 Reading is assessed through a test consisting of multiple-choice, short open-response and medium open-response questions. Writing Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 40 minutes 36 63% Open Awards 40 minutes 36 24 out of 36 Reading/Writing Exam Pass Mark: Learners are required to achieve an overall percentage of marks mentioned in the above table to pass the English reading exam. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Progression Opportunities in this Functional Skills Entry Level 3 English Qualification Upon achieving the Pearson Edexcel Functional Skills Qualification in English at Entry Level 3, you can: Progress to Level 1 and Level 2 Study GCSE English Advance to further vocational studies Access a wide range of professions within your chosen field Recognised Accreditation This Functional Skills Entry Level 3 English has been independently accredited by Pearson Edexcel and Open Awards also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Open Awards is an awarding organisation that offers a wide range of qualifications across various sectors, including education, health and social care, and business. Their qualifications are regulated by Ofqual and are designed to meet the needs of learners and employers. Open Awards also works closely with educational institutions and employers to ensure their qualifications are relevant and up-to-date. Certificate of Achievement You will be rewarded with an Ofqual Regulated Pearson Edexcel or Open Awards Functional Skills Qualification in English at Entry Level 3 (depending on what you choose as an accreditation) upon successful completion of this Functional Skills English Entry Level 3 Course and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job. FAQs What are functional skills? Functional skills are practical skills in Maths, English, and ICT that enable people to apply their knowledge to real-life situations. These skills are designed to provide learners with the essential knowledge needed to succeed in the workplace and in their personal lives. Functional Skills are recognised qualifications in the UK and are offered at different levels, including Entry Level, Level 1 and Level 2. What is the difference between entry-level and level 1 and 2 functional skills? Both are recognised qualifications, but levels 1 and 2 are more advanced levels that will provide you with comprehensive skills and knowledge while entry-level courses are an introduction and basic level qualification to go to subsequent levels. Is it required to complete entry-level qualifications to move onto a level? No, you are not obliged to complete entry-level courses before moving on to higher levels. However, entry-level courses serve as a starting point for acquiring basic skills and knowledge that will help you strive and boost your chances of securing better marks at higher levels. Are functional skills qualifications recognised and accepted in the UK? Yes, functional skills qualifications are an accepted part of all apprenticeship standards and a way to progress to further education in the UK. Do I have to physically appear for the exam? Yes, for the writing and reading assessment, you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. Do I have to register for the exam? Yes, you need to be registered for the exam three weeks prior to the exam date. What is the assessment procedure for an entry-level 3 English course? This course comprises a writing and reading assessment that is externally set, internally graded, and externally verified by the exam body. The listening and speaking assessment is, however, internally set. Your exam results will be forwarded to Pearson Edexcel's internal verifier once you finish the exam. If you pass all three components, you'll be able to receive the qualification certificate from the awarding body. How to pass the Functional Skills English entry level 3 exam? Tips for preparing for the exam include understanding the exam format, practising regularly, mastering the basics and managing time well during the exam, and seeking help from a teacher or tutor. To assist you in gaining the skills and knowledge required to pass the exam, Lead Academy offers 24/7 tutor support. As a result, you will be adequately prepared to ace the exam. Can I take entry-level courses online? Yes, you can take functional skills entry-level courses online. Lead Academy offers an extensive range of entry-level courses from level 1 to 3, available for both English and Maths. Are Functional skills easier than GCSE? Functional Skills qualifications may require hard work and revision, but they can be a better fit for students who have found Maths and English challenging. Unlike GCSEs, Functional Skills qualifications are flexible and designed to meet the needs of diverse learners, making them more adaptable to different learning styles. What will I get after finishing the course? After successfully completing the Entry Level 3 English course, you will receive a Pearson Edexcel and Open Awards Functional Skills Qualification in English at Entry Level 3 (depending on what you choose as an accreditation) that is highly regarded by universities and employers across the UK.

Functional Skills English Entry Level 3 Online Course
Delivered Online On Demand1 hour
£149 to £355

Account Management- CPD Accredited

4.8(12)

By Academy for Health and Fitness

Account Management- CPD Accredited
Delivered Online On Demand4 days
£149

Speech and Language Therapy for Parents & Teachers

4.8(12)

By Academy for Health and Fitness

Speech and Language Therapy for Parents & Teachers
Delivered Online On Demand7 days
£149

HR Audit, Crisis, Payroll and People Management - CPD Certified

4.8(12)

By Academy for Health and Fitness

HR Audit, Crisis, Payroll and People Management - CPD Certified
Delivered Online On Demand7 days
£149