2035 Courses delivered Online

Copywriting: Copywriting Course Online Unlock the Power of Copywriting: Copywriting Course: Enrol Now! Are you looking to start a copywriting career or do you want to improve your copywriting skills? Then this Copywriting: Copywriting Course will provide you with a solid foundation for becoming a confident copywriter and will assist you in developing your copywriting expertise. This Copywriting: Copywriting Course will take you on a step-by-step tour of the copywriter's role, covering all of the skills and knowledge required to succeed in this field. This Copywriting: Copywriting Course will help you quickly learn the skills you'll need to make a name for yourself in the commercial writing market. Through this Copywriting: Copywriting Course, you will learn the fundamentals of writing as well as how to create "eye-catching" headlines and "attention-grabbing" advertisements. Along with this, you will be taught how to constantly improve your writing style and how to adapt your material based on the expectations of your client or company. Main Course: Level 4 Copywriting course Free Courses included with Copywriting: Copywriting Course: Course 01: Level 5 Report Writing Course Course 02: Level 5 Proofreading & Copy Editing Course 03: Level 4 Time Management Course [ Note: Free PDF certificate will provide as soon as completing the Copywriting: Copywriting Course] Copywriting: Copywriting Course Online This Copywriting: Copywriting Course consists of 11 modules. Course Curriculum of Copywriting: Copywriting Course Module 01: Introduction to Copywriting Module 02: Writing to Get Attention Module 03: Writing to Communicate Module 04: Writing to Sell Module 05: Getting Ready to Write Module 06: Writing Print Advertisements Module 07: Writing Direct Mail Module 08: Writing Brochures, Catalogues, and Other Sales Materials Module 09: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing Assessment Method of Copywriting: Copywriting Course After completing Copywriting: Copywriting Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Copywriting: Copywriting Course After completing the Copywriting: Copywriting Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Copywriting: Copywriting Course Online This Copywriting: Copywriting Course is ideal for those who want to be professional copywriters and want to engage in media writing. It may also benefit proofreaders or those seeking a specific writing role. Requirements Copywriting: Copywriting Course Online To enrol in this Copywriting: Copywriting Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Copywriting: Copywriting Course. Be energetic and self-motivated to complete our Copywriting: Copywriting Course. Basic computer Skill is required to complete our Copywriting: Copywriting Course. If you want to enrol in our Copywriting: Copywriting Course, you must be at least 15 years old. Career path Copywriting: Copywriting Course Online This Copywriting: Copywriting Course is ideal for professional writers who want to pursue a career in copywriting or a related field. This Copywriting: Copywriting Course is likely to include the following roles and careers: Copywriter Content writer Copywriter Interns Freelance Writer Advertising Staff

Business Administration: Business Administration Course Online Unlock the Power of Business Administration: Business Administration Course: Enrol Now! The Business Administration: Business Administration Course is a qualification that prepares learners to excel in any business administration role. It will teach you the skills required for the position, such as business communication, administration, delivering presentations, and presenting business data. Studying for our Business Administration: Business Administration Course teaches students the fundamental concepts and a variety of administrative techniques required to work in a business. The Business Administration: Business Administration Course teaches a variety of admin systems and covers the role of administration work with large and small corporations and how to manage a team in a business setting. Why choose this Business Administration: Business Administration Course from the School of Health Care? Self-paced Business Administration: Business Administration Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Business Administration: Business Administration Course developed by industry experts. After each module Business Administration: Business Administration Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Business Administration: Business Administration Course. Main Course: Business Administration Course Free Courses included with Business Administration: Business Administration Course: Course 01: Business Management Course Course 02: Retail Customer Service Course [ Note: Free PDF certificate as soon as completing Business Administration: Business Administration Course] Business Administration: Business Administration Course Online This Business Administration: Business Administration course consists of 07 modules. Course Curriculum of Business Administration: Business Administration Course Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management Assessment Method of Business Administration: Business Administration Course After completing Business Administration: Business Administration Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Assessment Method of Business Administration: Business Administration Course After completing Business Administration: Business Administration Course, you will get quizzes to assess your learning. You can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Business Administration: Business Administration Course Online This Business Administration: Business Administration Course is ideal for: Anybody in any business or office environment seeking to reach the top of the ladder. Newcomers to the job market who want to improve their prospects for initial employment. Entrepreneurs Small business owners. Requirements Business Administration: Business Administration Course Online To enrol in this Business Administration: Business Administration Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Administration: Business Administration Course. Be energetic and self-motivated to complete our Business Administration: Business Administration Course. Basic computer Skill is required to complete our Business Administration: Business Administration Course. If you want to enrol in our Business Administration: Business Administration Course, you must be at least 15 years old. Career path Business Administration: Business Administration Course Online This qualification is suitable for anyone who wants to take their professional development to the next level and fast track their career in any of the following roles: Business Administration Apprentice Business Administration Tutor Business and Administration Manager Business Administration Trainer Business Administration Manager

Business Administration Online Do you want to improve your understanding of business studies? If so, we have developed a highly unique Level 3 Business Administration course just for you to help you advance your abilities and learn about current business operations. You will learn the abilities necessary for the profession at Level 3 Business Administration, including administration and business communication. The Level 3 Business Administration course also includes courses on giving presentations and presenting corporate data. The Level 3 Business Administration course addresses the function of administration in both big and small organisations and teaches a range of administrative systems. This Level 3 Business Administration course will teach you how to lead a team in a professional context. So why are you still waiting? Learn the core ideas and various administrative skills needed to operate a firm by enrolling in our Level 3 Business Administration course! Main Course: Level 3 Business Administration Free Courses are including with this Business Administration: Business Administration Course Along with The Business Administration Course, We Offer a free Level 5 Diploma in Business Analysis Course Along with The Business Administration Course, We Offer a free Level 2 Diploma in Business Administration Course Special Offers of this Business Administration: Business Administration Training Course This Business Administration: Business Administration Course includes a FREE PDF Certificate. Lifetime access to this Business Administration: Business Administration Course Instant access to this Business Administration: Business Administration Course Get FREE Tutor Support to this Business Administration: Business Administration Course Business Administration: Business Administration Training The core ideas and a range of administrative skills needed to operate in a business are taught to students enrolled in our Business Administration course. In addition to covering the role of administration work with both large and small corporations, the Business Administration: Business Administration Course teaches a variety of admin systems and how to manage a team in a business setting. Who is this course for? Business Administration: Business Administration Training This Level 3 Business Administration: Business Administration course is ideal for anybody in any business or office environment seeking to reach the top of the ladder. Requirements Business Administration Training To enrol in this Business Administration Course, students must fulfil the following requirements. To join in our Business Administration: Business Administration Course, you must have a strong command of the English language. To successfully complete our Business Administration: Business Administration Course, you must be vivacious and self driven. To complete our Business Administration: Business Administration Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Administration: Business Administration Training Course. Career path Business Administration: Business Administration Training The following roles are appropriate for someone with this Level 3 Business Administration qualification: Business Administration Apprentice Business Administration Tutor Business and Administration Manager Business Administration – Trainer/Assessor Business Administration Manager

In the fast-paced world of business, confidence is a key ingredient to success. The Building Corporate Confidence Course is designed to help individuals elevate their professional presence, ensuring they walk into any corporate environment with assurance and poise. Whether you’re aiming to refine your communication skills, improve decision-making, or simply feel more at ease in meetings, this course equips you with the tools to shine in your workplace. This course goes beyond theory by guiding you through strategies that can be immediately applied to enhance your workplace interactions. It’s not just about building self-esteem—it’s about equipping you with the mindset and behaviours to handle any corporate situation with confidence. From handling difficult conversations to mastering presentations, you’ll gain a deeper understanding of how to project confidence while maintaining professionalism. With the skills gained from this course, you’ll find yourself navigating your career with a renewed sense of self-assurance. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: What Is Confidence Module 02: Why Corporate Self-Confidence Module 03: Confidence Assessment Module 04: Confidently Overcoming Sticking Points Module 05: Building Self-Confidence Module 06: Physical Confidence Module 07: Communicating Confidently at Work Module 08: Demonstrating Confidence in the Workplace Module 09: Building Respectful Relationships Learning Outcomes Develop a deep understanding of confidence's role in corporate success. Assess and improve your self-confidence to conquer sticking points. Master effective communication techniques to project confidence at work. Showcase unwavering confidence in diverse workplace scenarios. Cultivate respectful and impactful professional relationships. Gain the skills and knowledge to thrive in a wide range of corporate roles. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring professionals seeking to kickstart their corporate careers. Mid-career individuals aiming to boost their confidence in the corporate sphere. Seasoned executives looking to further enhance their corporate presence. Job seekers seeking an edge in interviews and networking. Entrepreneurs striving for confident leadership. Anyone wishing to succeed in the competitive corporate world. Career path Corporate Manager Sales Director Human Resources Specialist Marketing Executive Business Development Manager Executive Assistant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Microsoft Office Basic to Advance Course Overview The "Microsoft Office Basic to Advanced" course provides comprehensive training on the essential applications in the Microsoft Office Suite. From Excel to Word, PowerPoint, and Access, this course equips learners with the skills needed to navigate and master each program's features. Whether you are looking to improve efficiency in everyday tasks or enhance your career prospects, this course covers everything from basic functions to advanced techniques, ensuring a thorough understanding of each program's capabilities. Upon completion, learners will be proficient in using Microsoft Office applications for personal, academic, and professional purposes, enhancing productivity and employability. Course Description This course dives into all key components of the Microsoft Office suite, offering in-depth coverage of Excel, Word, PowerPoint, and Access. Starting with the fundamentals, learners will gain expertise in managing data, creating documents, designing presentations, and managing databases. The course also covers advanced topics such as complex Excel functions, detailed document formatting in Word, effective presentation techniques in PowerPoint, and data management in Access. Through a blend of engaging activities and expert guidance, learners will acquire valuable skills to increase their productivity and confidently use these programs in any professional setting. Microsoft Office Basic to Advance Curriculum Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Microsoft Word 2019 Module 09: Microsoft Word 2019 New Features Module 10: Getting Started with Word Module 11: Formatting Text and Paragraphs Module 12: Working More Efficiently Module 13: Managing Lists Module 14: Adding Tables Module 15: Inserting Graphic Objects Module 16: Controlling Page Appearance Module 17: Preparing to Publish a Document Module 18: Workbooks - Microsoft Word 2016 (Beginner) Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports (See full curriculum) Who is this course for? Individuals seeking to improve their Microsoft Office skills. Professionals aiming to enhance their software proficiency for career advancement. Beginners with an interest in office administration or data management. Those wishing to upgrade their knowledge of Microsoft Office for better job opportunities. Career Path Office Administrator Data Analyst Administrative Assistant Project Manager Executive Assistant IT Support Specialist

Bid Writing: Bid Writing Course Do you want to work in bid writing as a career? We have created the perfect bid writing course for you to help you review the essentials of the craft and start down the path to becoming an expert. With its thorough review, this bid writing course guarantees a thorough comprehension of the subject. You will learn how to organise, organise, and create the bids through the Bid Writing Course. The proposal process, customer comprehension, and presentation are more lessons covered in the bid writing course. Learning about cost, quality, pricing, and sales is also beneficial by taking the bid writing course. Becoming a proficient bid writer by enrolling in our bid writing course will help you advance your profession. Learning Outcome of Bid Writing Course After completing this bid writing course, learners will know about: Bid writing, its planning and developing. The bid writing course teaches how to structure the bid writing. You can understand the proposal and process through the bid writing course. Our bid writing course also focuses on clients and customers. This bid writing course teaches how to find unique selling points. Estimation method, costing, pricing and quality control are part of this bid writing course. Client presentation is also involved in the bid writing course. Through this bid writing course, you can understand templates for proposal building. Special Offers of this Bid Writing: Bid Writing Course This Bid Writing: Bid Writing Course includes a FREE PDF Certificate. Lifetime access to this Bid Writing: Bid Writing Course Instant access to this Bid Writing: Bid Writing Course Get FREE Tutor Support to this Bid Writing: Bid Writing Course Bid Writing: Bid Writing Course Are you looking to pursue a career in bid writing? Our comprehensive Bid Writing: Bid Writing course is designed to equip you with the essential skills needed to excel in this field. Through our Bid Writing: Bid Writing course, you'll gain a deep understanding of how to structure, organize, and craft compelling bids. This Bid Writing: Bid Writing course covers everything from mastering the proposal process to understanding client needs and delivering impactful presentations. Plus, you'll enhance your knowledge of cost, quality, pricing, and sales, making this Bid Writing: Bid Writing course your key to success in the industry. Who is this course for? Bid Writing: Bid Writing Course For anyone interested in bid writing, the bid writing course is excellent for them. Requirements Bid Writing: Bid Writing Course To enrol in this Bid Writing: Bid Writing Course, students must fulfil the following requirements. To join in our Bid Writing: Bid Writing Course, you must have a strong command of the English language. To successfully complete our Bid Writing: Bid Writing Course, you must be vivacious and self driven. To complete our Bid Writing: Bid Writing Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Bid Writing: Bid Writing Course. Career path Bid Writing: Bid Writing Course Successful completion of the bid writing course can lead to a variety of exciting employment prospects in bid writing-related industries.

Copywriting: Copywriting Course Online Unlock the Power of Copywriting: Copywriting Course: Enrol Now! Are you looking to start a copywriting career or do you want to improve your copywriting skills? Then this Copywriting: Copywriting Course will provide you with a solid foundation for becoming a confident copywriter and will assist you in developing your copywriting expertise. This Copywriting: Copywriting Course will take you on a step-by-step tour of the copywriter's role, covering all of the skills and knowledge required to succeed in this field. This Copywriting: Copywriting Course will help you quickly learn the skills you'll need to make a name for yourself in the commercial writing market. Through this Copywriting: Copywriting Course, you will learn the fundamentals of writing as well as how to create "eye-catching" headlines and "attention-grabbing" advertisements. Along with this, you will be taught how to constantly improve your writing style and how to adapt your material based on the expectations of your client or company. Why choose this Copywriting: Copywriting Course from the School of Health Care? Self-paced Copywriting: Copywriting Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Copywriting: Copywriting Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Copywriting: Copywriting Course Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Copywriting: Copywriting Course. Main Course: Level 4 Copywriting course Free Courses Course 01: Level 5 Proofreading & Copy Editing Course 02: Communication Skills Course [ Note: Free PDF certificate will provide as soon as completing the Copywriting: Copywriting Course] Copywriting: Copywriting Course Online This Copywriting: Copywriting Course course consists of 11 modules. Course Curriculum of Copywriting: Copywriting Course Module 01: Introduction to Copywriting Module 02: Writing to Get Attention Module 03: Writing to Communicate Module 04: Writing to Sell Module 05: Getting Ready to Write Module 06: Writing Print Advertisements Module 07: Writing Direct Mail Module 08: Writing Brochures, Catalogues, and Other Sales Materials Module 09: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing Assessment Method of Copywriting: Copywriting Course After completing Copywriting: Copywriting Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Copywriting: Copywriting Course After completing the Copywriting: Copywriting Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Copywriting: Copywriting Course Online This Copywriting: Copywriting Course is ideal for those who want to be professional copywriters and want to engage in media writing. It may also benefit proofreaders or those seeking a specific writing role. Requirements Copywriting: Copywriting Course Online To enrol in this Copywriting: Copywriting Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Copywriting: Copywriting Course. Be energetic and self-motivated to complete our Copywriting: Copywriting Course. Basic computer Skill is required to complete our Copywriting: Copywriting Course. If you want to enrol in our Copywriting: Copywriting Course, you must be at least 15 years old. Career path Copywriting: Copywriting Course Online This Copywriting: Copywriting Course is ideal for professional writers who want to pursue a career in copywriting or a related field. This is likely to include the following roles and careers: Copywriter Content writer Copywriter Interns Freelance Writer Advertising Staff

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Copywriting: Copywriting Course online Are you willing to learn how to create a copy that will compel readers to act? Our Level 4 Copywriting Course is created to provide you with the abilities and information required to become an expert copywriter. You will learn how to create a clear and convincing writing style by taking the Level 4 Copywriting course. You can connect emotionally with your audience with Level 4 copywriting while also comprehending email strategies and sales material. Also, this Level 4 Copywriting course covers the art of selling as well as effective methods for developing tempting offers. This Level 4 Copywriting lesson covers objections and inspires readers to take the necessary action. Also, this Level 4 Copywriting course will teach you how to design successful direct mail campaigns. Enrol in our Level 4 Copywriting Course today and take your writing skills to new heights! Learning Outcomes of Copywriting: Copywriting Course After completing this Copywriting: Copywriting Course, the learner will be able to: Understand the basics of Copywriting and know how to write Headlines to get attention from Level 4 Copywriting. Level 4 Copywriting explains the tips and tricks for writing clear copy. Level 4 Copywriting helps to gain a solid understanding of the writing process and know how to write print advertisements. Level 4 Copywriting describes how to write direct mail and gain knowledge about writing brochures, catalogues, and other sales materials. Know how to write commercials and multimedia presentations in this Copywriting: Copywriting Course. Copywriting: Copywriting Course helps to understand how to write for the Web and have a thorough understanding of writing email marketing. Main Course: Level 4 Copywriting Course Free Courses are including with this Copywriting: Copywriting Course. Along with The Copywriting: Copywriting Course, We Offer a free level 4 Time Management Course Along with Copywriting: Copywriting Course, We Offer a free proofreading & copy editing Course Special Offers of this Copywriting: Copywriting Course This Copywriting: Copywriting Course includes a FREE PDF Certificate. Lifetime access to this Copywriting: Copywriting Course Instant access to this Copywriting: Copywriting Course Get FREE Tutor Support to this Copywriting: Copywriting Course Copywriting: Copywriting Course online You can learn how to create a clear and compelling writing style by signing up for a Copywriting: Copywriting course. By using copywriting, you can connect emotionally with your audience and grasp email strategies and sales collateral. This Copywriting: Copywriting course also covers the art of selling. The Copywriting: Copywriting course also covers useful methods for crafting enticing offers. This copywriting lesson addresses objections in order to persuade readers to follow through on the necessary steps in copywriting. This copywriting course will also teach you how to write direct mail campaigns that are effective. Who is this course for? Copywriting: Copywriting Course online This Copywriting: Copywriting Course is ideal for those who want to be professional copywriters and want to engage in media writing. Requirements Copywriting: Copywriting Course online To enrol in this Copywriting: Copywriting Course, students must fulfil the following requirements. To join in our Copywriting: Copywriting Course, you must have a strong command of the English language. To successfully complete our Copywriting: Copywriting Course, you must be vivacious and self driven. To complete our Copywriting: Copywriting Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Copywriting: Copywriting Course. Career path Copywriting: Copywriting Course online This Copywriting: Copywriting Course is ideal for professional writers who want to pursue a career in copywriting or a related field. Such as: Copywriter Content writer Copywriter Interns Freelance Writer Advertising Staff

Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00