375 Courses delivered Online

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Duration 2 Days 12 CPD hours This course is intended for New Account Executives Overview Ramp-up on Systems, CRM, LMS and Sales Model Training New Hire Training New Hire Training

24-Hour Flash Sale! Prices Reduced Like Never Before!! Property Development - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Get ready to position yourself to take advantage of the lucrative Property Development industry. The UK property market is booming, with a projected increase in housing demands by 24% over the next 15 years. Whether you're looking to pivot into property development, enhance your existing skills, or launch a new venture, our Property Development Career Bundle provides comprehensive training to ensure you thrive. Ignite your interest, kindle your desire to succeed, strengthen your conviction with expert knowledge, and take decisive action toward a flourishing career in property development. Spanning 25 in-depth courses, this bundle covers every facet of the property development cycle-from initial Land Surveying and Property Law to Estate Management and Financial Analysis. You will learn the essentials of Property Development, Residential Property Sales and its legal aspects. The curriculum extends further into insights on Construction Cost Estimation, Building Surveying, and even Customer Relationship Management, equipping you with the tools to handle both the strategic and day-to-day challenges of the industry. But that's not all. When you enrol in Property Development Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Property Development Career Bundle: Course 01: Property Development Diploma Course 02: Property Management Course 03: Estate Agent Diploma Course 04: Property Law Course 05: Conveyancing Online Course Course 06: Land Surveying Course 07: UK Land Management Complete Training Course 08: Construction Cost Estimation Course 09: Construction Management Course 10: Building Surveyor Training Course 11: Residential Property Sales Course 12: Customer Relationship Management (CRM) Course 13: Strategic Business Management Course 14: Contracts Law UK Course 15: Contract Management Course 16: Financial Analysis Course 17: Accounting and Finance Certification Course Course 18: Customer Service Executive Course 19: Negotiation and Agreement Training Course 20: Level 2 Diploma in Landscape Architecture Course 21: Corporate Social Responsibility (CSR) Training Course 22: Fundamentals of Stakeholder Management Course 23: Making Budget & Forecast Course 24: Business Analysis Course 25: Investment Basics Step into the dynamic world of property development with a credential that sets you apart. The Property Development Career Bundle is your gateway to becoming a recognised expert in an industry that shapes landscapes and futures. Enrol now and build the foundation for a successful and rewarding career in property development! Learning Outcomes of Property Development Master the entire property development process from ground to sale. Navigate property law and conveyancing with confidence. Effectively manage residential and commercial properties. Apply financial analysis to property investment decisions. Develop and manage construction projects efficiently. Enhance customer relationships through strategic CRM applications. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Property Development Diploma Module 01: Introduction to Property Development Module 02: Different Types of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Methods of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property Course 02: Property Management Module 01: Introduction to Property Management Module 02: The Role and Responsibilities of a Property Manager Module 03: Listing Properties and Marketing Module 04: The Letting Process and Tenancy Agreement Module 05: The Property Management Process Module 06: Keeping Tenants Long Term Module 07: Regulations of Property Management Module 08: Changes in the UK Property Market: An Opportunity Course 03: Estate Agent Diploma Module 01: Estate Agent: An Introduction Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property: Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as Estate Agent Module 07: Selling Property: Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*25 = £325) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring property developers Real estate agents Project managers Construction professionals Financial analysts Estate managers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Property Developer: £30,000 - £100,000+ Estate Agent: £18,000 - £60,000 Construction Manager: £27,000 - £70,000 Building Surveyor: £22,000 - £50,000 Property Manager: £20,000 - £45,000 Real Estate Financial Analyst: £25,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for Information workers, IT Professionals and Developers. Students should have an existing working knowledge of either Microsoft Dynamics 365 or Microsoft Dynamics CRM. Overview Understand the features and tools that exist in Microsoft Dynamics 365 for Customizers Be aware of integrating complimenting Microsoft products such as SharePoint, Skpe for Business and Exchange Undertake and carry out the initial setup and configuration required in a Microsoft Dynamics 365 deployment Design and configure a comprehensive Security model using the inbuilt tools in Microsoft Dynamics 365 Customize the Dynamics 365 schema by creating custom Entities, Fields and Relationships Design custom Information Forms, Quick View Forms, Quick Create Forms and System Views Create System Charts, Dashboards and Interactive Experience Dashboards Create and manage Business Rules using the Business Rule Designer Plan, design and implement best practice Workflow, Business Process Flows and Custom Actions Be able to apply best practice methodology using Unmanaged and Managed Solutions to deploy Microsoft Dynamics 365 customizations and patches This course provides students with a detailed hands-on experience of setting up, customizing, configuring and maintaining the CRM components of Microsoft Dynamics 365. Attendees of this course will gain an in-depth understanding of the Dynamics 365 security model, learn how to customize the Dynamics 365 framework, create and maintain powerful workflows and business process flows and use solutions to package and deploy customizations across multiple Dynamics 365 environments. The course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments. Introduction Getting familiar with the versions of Microsoft Dynamics CRM\365 Get acquainted with the Dynamics 365 framework Review the Dynamics 365 interfaces, devices and apps Understand the tools for Dynamics 365 customizers A brief overview of Solutions Understand the differences between Dynamics 365 organisations and environments Review further reading and resources Set up the lab environment - Acme Enterprises Event Management Solution Initial Setup and Configuration An introduction to Dynamics 365 online setup An introduction to Dynamics 365 on premise setup Review the System Settings area Understand how to configure Auto Save Settings Understand how to configure Format Settings Understand how to configure Email Settings Understand how to configure Skype Integration Understand how to configure SharePoint Integration Security Design and configure Business Units Configure Security Roles Manage Users and Teams Implement Access Teams Configure Hierarchy Security Creating and Managing Entities Introduction to the Dynamics 365 schema Review the different Entity Types Create new Custom Entities Managing Entity Ownership Managing Entity Properties Custom Entity Security Review Entities and Solutions Customizing Fields Introduction to Field Customization Understand the different Field Types Review Field Formats Create a new Field Review Fields and Solutions Implement a Calculated Field Configure Field Level Security Customizing Relationships and Mappings Introduction to Relationships Review the different Relationship Types Create a Relationship Review Relationships and Solutions Understand Relationship Behavior Implement a Hierarchy Relationship Configure Field Mappings Customizing Forms, Views and Visualizations The process to create a new Form Review the different Form types Using the Form Designer Customizing the Main, Quick View and Quick Create Forms Configure Form Security Review the different View types Customizing System Views Customizing System Charts and Dashboards Workflows, Business Process Flows and Custom Actions Introduction to Processes Workflow Business Process Flows Custom Actions Solution Management An introduction to Solution Management How to add and administer components in a Solution The differences between unmanaged and managed Solutions How to export and import a Solution How to set Managed Properties for a Solution What happens when you delete a Solution How to Clone a Solution Patch How to Clone a Solution

Duration 1 Days 6 CPD hours This course is intended for This course is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam. Overview When you complete this course, you will be able to:Configure data and application security.Describe Sales Cloud and Service Cloud applications.Implement business logic and process automation.Build advanced reports and dashboards.Apply data management best practices. This course will help hone your knowledge of of next-level techniques to administer and manage Salesforce?s CRM capabilities through guided scenarios, lecture, and discussion. Salesforce Security and Custom Objects Restricting and extending object, record, and field access Determining appropriate sharing solutions Territory Management Data relationships Automation, Change Management, and Auditing Process automation tools and best practices Change management options Sandboxes Deployment tools Auditing and monitoring Analytics and Data Management Creating reports Report types Dashboards Data quality features and policies Sales, Service, and Content Applications Products, price books, schedules and quotes Forecasting Salesforce Knowledge Entitlements Service Cloud console toolkit Content management Wrapping Test preparation Practice exam Additional course details: Nexus Humans Salesforce Certification Preparation for Advanced Administrator (CRT211) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Certification Preparation for Advanced Administrator (CRT211) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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About Course Learn Compliance and Risk analysis with this Compliance and Risk Management Training Course to enhance your organization's operation Do you want to be confident in your ability to manage compliance and risk? Are you ready to protect your organization from the many compliance issues and risks? Compliance and Risk Management Training Course by Xpert Learning will teach you how to identify, assess and mitigate compliance issues and risks. It also helps to develop a Robust Compliance and Risk Management System. Globally, businesses continue to face challenges and risks associated with dynamic economic and market environments. This has led to the adoption of more stringent standards and regulations, which are increasingly changing how organisations manage their operations. The compliance function of an organisation has never been more important, as it now needs to proactively govern everything from internal policies to employee behaviour.Learning Outcomes Achieve enhanced Compliance Management knowledge and the ability to design a compliance risk management plan considering the regulatory risks Learn about the five basic elements of compliance. Learn how to Identify different sources of risk. Understand the foundations of Compliance Risk Management CRM in an organization and how to manage the compliance risks Improve business performance by implementing systems and structures that support effective risk management This short course teaches you the skills to create a culture of ethical compliance in your organisation. Over eight modules, you'll gain an in-depth understanding of compliance risk analysis and management that can be applied to your own context. Ensure the long-term sustainability of your business by adhering to regulations, implementing policies, and developing a strategic approach to managing compliance risk. This course is designed to help you understand the key issues of compliance and risk management. You will learn how to identify, assess and mitigate compliance issues and risks and develop a robust Compliance and Risk Management System. The course is suitable for both individuals seeking an understanding of the area, as well as professionals required to maintain, alter, and improve compliance systems within their organisations. What Will You Learn? Achieve enhanced Compliance Management knowledge and the ability to design a compliance risk management plan considering the regulatory risks Learn about the five basic elements of compliance. Learn how to Identify different sources of risk. Understand the foundations of Compliance Risk Management CRM in an organization and how the compliance risks are managed Improve business performance by implementing systems and structures that support effective risk management Course Content Introduction to Compliance and Risk Management Introduction to Compliance and Risk Management Fundamentals of Compliance and Risk Management Fundamentals of Compliance and Risk Management part 1 Fundamentals of Compliance and Risk Management part 2 Elements of Compliance Elements of Compliance Compliance Management System (CMS) Compliance Management System (CMS) Compliance and Ethics Compliance and Ethics Introduction to Risk Management Introduction to Risk Management Risk Management Process Risk Management Process The Fundamentals of Operational Risk Management Conclusion A course by Xpert Learning RequirementsWillingness to learn how companies work to manage Compliance and Risks. Basic knowledge of Risk Management, Compliance and Governance Structure will help, but not mandatory. Audience Compliance Officers Risk Managers Managers and Supervisors Business Owners and Entrepreneurs Students and Graduates Auditors and Consultants Anyone Interested in Compliance and Risk Management Audience Compliance Officers Risk Managers Managers and Supervisors Business Owners and Entrepreneurs Students and Graduates Auditors and Consultants Anyone Interested in Compliance and Risk Management

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Lead Generation and Attraction Marketing Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Lead Generation and Attraction Marketing Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Lead Generation and Attraction Marketing Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Lead Generation and Attraction Marketing Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Lead Generation and Attraction Marketing Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Lead Generation and Attraction Marketing Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Lead Generation and Attraction Marketing Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Lead Generation and Attraction Marketing Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Lead Generation and Attraction Marketing Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Lead Generation and Attraction Marketing Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction Preview Of Course 00:06:00 Module 02: Lead Generation with Attraction Marketing for Business Lead Generation Marketing 00:04:00 What is Attraction Marketing? 00:03:00 Strategies for Lead Generation 00:03:00 Using Customer Relation Management (CRM) for Relationship Building 00:04:00 Using Social Media for Lead Generation 00:04:00 Using Pay per Click (PPC) for Lead Generation 00:05:00 Module 03: Strategies for Lead Generation Create a value-packed newsletter 00:03:00 Host an event 00:04:00 Use a live chat on your website 00:04:00 Optimize your Website to Promote Your Lead Magnet 00:04:00 Target top-of-funnel keywords 00:04:00 Module 04: Using Customer Relation Management (CRM) for Relationship Building 5 Ways CRM Systems Improve Customer Experience 00:04:00 Why building customer relationships is so important 00:04:00 10 Ways to Build Long-Standing Customer Relationships 00:04:00 How Customer Relationships Can Improve Your Business Brand 00:04:00 8 Tips to Build Customer Relationships with Social Media 00:04:00 Module 05: Using Pay per Click (PPC) for Lead Generation How to Generate Quality Leads From Your PPC Campaigns 00:03:00 Who PPC Lead Generation Works For 00:03:00 Using PPC for Lead Generation Offers a few Notable Benefits 00:04:00 21 PPC Lead Generation Tools for More High-Quality Leads 00:03:00 How to Plan your Google Ads Budget 00:05:00 Module 06: What is Attraction Marketing 5 tips to run a successful attraction marketing campaign 00:05:00 5 strategies for strong attraction marketing 00:03:00 The Benefits And Advantages Of Attraction Marketing 00:03:00 Tools To Use For Attraction Marketing 00:05:00 Attraction Marketing Tips - 4 Ways I Use Attraction Marketing 00:04:00 Module 07: How to Get More Leads on Social Media How to Get More Leads on Social Media 00:05:00 Social Media Lead Generation Tips 00:05:00 How to Use Social Media for Lead Generation 00:03:00 How to Generate B2B Leads With Social Media Ads 00:04:00 3 Foolproof Ways to Generate Leads with Social Media 00:06:00 Module 08: Incorporating the Laws of Attraction in Your Daily Life Lead Generation Process 00:04:00 Aligning content to your lead's goals 00:04:00 Managing your lead generation Process 00:03:00 Why Is Lead Generation Important? 00:04:00 Difference Between Inbound and Outbound Lead Generation 00:04:00 Module 09: Conclusion Review Of Course 00:05:00

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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the telemarketing industry in the UK is estimated to be worth over £2.3 billion? Effective communication and sales skills are crucial for success in this field, and across many others. Do you ever feel you could be more persuasive on the phone? Would you like to close more deals and build stronger client relationships? If so, this comprehensive Telemarketing & Sales Training Bundle is for you! This in-depth bundle equips you with the essential tools and techniques to excel in today's competitive sales environment. You'll gain mastery in telemarketing strategies, develop strong sales management skills, and learn how to build trust and rapport with your customers. The bundle also covers the effective use of Customer Relationship Management (CRM) systems, ensuring you can manage your client interactions seamlessly. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Telemarketing & Sales Training Course 02: Sales Management Course 03: Telesales Executive Training Course 04: Marketing Management Course 05: CRM - Customer Relationship Management Whether you're new to the sales industry or looking to refine your existing skills, this Telemarketing & Sales Training Bundle will empower you to take your career to the next level. Enroll today and unlock your full sales potential! Learning Outcomes of Telemarketing & Sales Training Develop a strong understanding of telemarketing principles and sales techniques. Craft compelling sales presentations and navigate objections with ease. Utilise effective communication skills to build rapport and win over customers. Implement proven strategies for lead generation and customer relationship management. Gain insights into sales management best practices to lead and motivate teams. Leverage marketing strategies to support and enhance telemarketing and sales efforts. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Telemarketing & Sales Get a free student ID card with Telemarketing & Sales Training program (£10 postal charge will be applicable for international delivery) The Telemarketing & Sales is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Telemarketing & Sales course materials The Telemarketing & Sales comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Telemarketing & Sales Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales Course 02: Sales Management Module One: Understanding The Talk Module Two: Getting Prepared To Make The Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing The Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using A Prospect Board Course 03: Telesales Executive Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Telesales Telemarketing Sales Marketing Call Centre Customer Service Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Telesales Manager Telemarketing Manager Call Centre Customer Service Representative Telesales Executive Telemarketing Executive Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Telemarketing & Sales Training at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.