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***24 Hour Limited Time Flash Sale*** Quality Management, Quality Tools & Project Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Do you feel frustrated by inefficiencies in your workplace? A recent study by the Chartered Institute of Procurement & Supply found that 42% of UK businesses lack strong process management, leading to wasted time and resources. Could improving quality management practices be the key to unlocking greater efficiency and profitability for your organisation? This course bundle equips you with the knowledge and tools to make that vision a reality. Are you ready to transform your career and become a valuable asset in today's competitive marketplace? Our Quality Management, Quality Tools & Project Management bundle combines the power of quality management principles, strategic planning, and industry-leading tools like Lean Six Sigma. You'll gain a thorough understanding of the ISO 9001 quality management system (QMS) framework, allowing you to implement best practices for continuous improvement. Master essential quality tools and methods to identify and eliminate inefficiencies in your processes. Develop your project management, material management, and facilities management skills, all essential aspects of delivering high-quality products and services. Key Features of the Quality Management, Quality Tools & Project Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Quality Management, Quality Tools & Strategic Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Quality Management and Strategic Training - ISO 9001 QLS Course 02: Quality Tools and Methods Management QLS Course 03: Project Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: ISO 9001:2015 QMS Clauses AwarenessCourse 02: Advance Lean Six Sigma Black Belt CourseCourse 03: Process Improvement: How to Reduce WasteCourse 04: Material ManagementCourse 05: Facilities Management Diploma In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Quality Management, Quality Tools & Project Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of Quality Management, Quality Tools & Project Management Gain an in-depth understanding of quality management systems, including ISO 9001. Acquire project management skills and learn to align them with quality goals. Understand the use of quality tools and methods for effective management. Get familiar with Lean Six Sigma methodology, its advanced techniques, and its benefits. Learn about process improvement and ways to reduce waste in production. Gain knowledge about effective material management and facility management. Understand the clauses and requirements of ISO 9001:2015 and their application in quality management. Enrol today and empower yourself to become a champion of quality and efficiency within your organisation. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Quality Management, Quality Tools & Project Management Get a free student ID card with Quality Management, Quality Tools & Project Management Training program (£10 postal charge will be applicable for international delivery) The Quality Management, Quality Tools & Project Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Quality Management, Quality Tools & Project Management course materials The Quality Management, Quality Tools & Project Management comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** QLS Course 01: Diploma in Quality Management at QLS Level 4 Module 01: Introduction To Quality Management Module 02: Total Quality Management Module 03: Quality Measurement And Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations And Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits QLS Course 02: Quality Tools and Methods Management Introduction. The 7 Basic Quality Tools. The Problem Solving Process. Problem Solving Methods. The Preventive Tools. Conclusion. QLS Course 03: Project Management Module 01:Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £169) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Quality professionals Process improvement specialists Business leaders Procurement specialists Facility managers Requirements No prior background or expertise is required for this Quality Management, Quality Tools & Project Management bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Quality Management Officer - £35,000 - £45,000 Process Improvement Manager - £45,000 - £60,000 Lean Six Sigma Consultant - £50,000 - £70,000 Material Management Specialist - £40,000 - £55,000 Facilities Management Director - £65,000 - £85,000 Certificates Hard copy certificate Hard copy certificate - Included Advanced Diploma in Project Management at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Quality Management at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The English for Healthcare Assistant online course is a comprehensive program designed to help healthcare assistants improve their English language skills. This English for Healthcare Assistant course covers a wide range of topics, including medical vocabulary, communication techniques, and cultural competency. With this English for Healthcare Assistant online course, healthcare assistants will be able to better understand and communicate with patients, colleagues, and supervisors. This English for Healthcare Assistant course comes with a FREE PDF certificate upon completion, which can be added to your CV or resume to demonstrate your commitment to professional development and your proficiency in the English language. The English for Healthcare Assistant course covers the following topics: Medical Vocabulary Communication Techniques Cultural Competency Patient-Provider Interactions Reading and Interpreting Medical Documents Conversation and Dialogue Practice By taking this English for Healthcare Assistant course, you will be able to: Understand and use medical vocabulary effectively Communicate effectively with patients, colleagues, and supervisors Read and interpret medical documents with confidence Enhance your cultural competency when working with patients from diverse backgrounds Enrol now to improve your English language skills and advance your career in the healthcare industry. Gifts Courses with this English for Healthcare Assistant: Course 01: Healthcare Assistant Diploma Course 02: Phlebotomy Training *** Course Curriculum of the English for Healthcare Assistant course*** Module 01: Human Body Vocabulary with Pictures Introduction to human body vocabulary, featuring visual aids to enhance understanding of anatomical terms and concepts. Module 02: Equipment, Instruments and Lab Tests Overview of medical equipment, instruments, and common laboratory tests, including their purposes and proper usage. Module 03: Acronyms and Abbreviation Explains frequently used medical acronyms and abbreviations, essential for efficient communication in healthcare settings. Module 04: Digestive System Covers the anatomy and functions of the digestive system, including common disorders and diagnostic procedures. Module 05: Cardiovascular System Focuses on the cardiovascular system, detailing the heart, blood vessels, and circulatory processes. Module 06: Blood and Immunity System Explores the components and functions of the blood and immune system, emphasizing their roles in health and disease. Module 07: Respiratory System Introduction to the respiratory system, including anatomy, physiology, and common respiratory conditions. Module 08: Musculoskeletal System Discusses the musculoskeletal system, covering bones, muscles, joints, and their roles in movement and support. Module 09: Central Nervous System Overview of the central nervous system, including the brain, spinal cord, and neurological functions. Module 10: Professional Communication and Behaviour Highlights the importance of professional communication and behaviour in healthcare, focusing on effective interaction with colleagues and patients. Module 11: Interviewing Techniques Teaches essential interviewing techniques for gathering accurate patient information and building rapport. Module 12: Adapting Communication to a Patient's Ability to Understand Provides strategies for modifying communication methods to suit patients' comprehension levels, ensuring clear and effective information exchange. Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the English for Healthcare Assistant course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Human Body Vocabulary with Pictures 21:03 1: Module 01: Human Body Vocabulary with Pictures Preview 21:03 Module 02: Equipment, Instruments and Lab Tests 13:56 2: Module 02: Equipment, Instruments and Lab Tests 13:56 Module 03: Acronyms and Abbreviation 22:59 3: Module 03: Acronyms and Abbreviation 22:59 Module 04: Digestive System 11:47 4: Module 04: Digestive System 11:47 Module 05: Cardiovascular System 11:15 5: Module 05: Cardiovascular System 11:15 Module 06: Blood and Immunity System 07:40 6: Module 06: Blood and Immunity System 07:40 Module 07: Respiratory System 08:11 7: Module 07: Respiratory System 08:11 Module 08: Musculoskeletal System 08:22 8: Module 08: Musculoskeletal System 08:22 Module 09: Central Nervous System 07:30 9: Module 09: Central Nervous System 07:30 Module 10: Professional Communication and Behaviour 13:03 10: Module 10: Professional Communication and Behaviour 13:03 Module 11: Interviewing Techniques 22:06 11: Module 11: Interviewing Techniques 22:06 Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 12: Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 Assessment (Optional) 15:00 13: Assessment 15:00 Order Your Certificate 02:00 14: Order Your CPD Certificate 01:00 15: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This English for Healthcare Assistant course is suited for those who are Interested in pursuing a career in this sector. Committed to improving their abilities. Trying to establish a productive workforce. Attempting to boost office productivity. Determined to create an employee-friendly environment. Requirements You will not need any prior background or expertise to enrol in this English for Healthcare Assistant course. Career path This English for Healthcare Assistant course will help you to excle your career in following fields, as well as in the United Kingdom, the average yearly salary for healthcare professionals is as follows: Healthcare Assistant: £23,000 Nurse: £35,000 Doctor: £90,000 Medical Translator: £32,000 Medical Researcher: £45,000 Medical Sales Representative: £45,000 Certificates Certificate Accredited by CPDQS Digital certificate - Included Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

10 QLS Endorsed Courses for Email Marketer | 10 Endorsed Certificates Included | Life Time Access

Overview One of the most effective ways to understand people is through their body language. If you want to secure the power to understand people and their intentions better, master the art of body language. Our Body Language Training course can help you out. This course is broken down into bite-sized modules to help you understand the fundamentals of body language. Through these modules, you will learn how different parts of our body can convey messages. Along with explaining non-verbal communication, the course will also shed light on digital body language. Here, you will also develop the ability to decode the personalities of others through their body language. So, if you are interested in grasping this valuable skill set and excelling in your personal and professional life, enrol now! Course Preview Learning Outcomes Familiarise yourself with the fundamentals of non-verbal communication Understand the science of body language portrayed by different body parts Learn how to use digital body language Develop the skills to understand people and their personalities through their body language Build the skills for using your body language to express yourself Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Non-verbal communication Body language Identification Who Should Take This Body Language Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Body Language Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Body Language Training Certification After completing and passing the Body Language Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Body Language Training will equip you with effective skills and abilities and help you explore career paths such as  Body Language Experts Investigators Recruiter SEN Teacher Mental Health Counsellor Module 01: Understanding the Basics Understanding the Basics 00:44:00 Module 02: Non-Verbal Communication Non-Verbal Communication 00:38:00 Module 03: Science of Body Language - Head-Part 1 Science of Body Language - Head-Part 1 01:06:00 Module 04: Science of Body Language - Head-Part 2 Science of Body Language - Head-Part 2 00:53:00 Module 05: Science of Body Language - Hand Science of Body Language - Hand 01:32:00 Module 06: Science of Body Language - Mid Body Science of Body Language - Mid Body 01:08:00 Module 07: Science of Body Language - Lower Body Science of Body Language - Lower Body 01:01:00 Module 08: Understanding People Understanding People 00:59:00 Module 09: Personality and Types of It Personality and Types of It 00:47:00 Module 10: Digital Body Language Digital Body Language 00:56:00 Module 11: Use Body Language Use Body Language 00:59:00 Module 12: Persuasion or Manipulation Persuasion or Manipulation 00:41:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview People with disabilities have to face obstacles every step of the way. It is our duty to create an environment in homes, offices and schools that is inclusive and disability friendly. This is where our Disability Awareness & Inclusion Course comes in. This course is intended to help you understand the key process of raising awareness and building an inclusive workplace. Through the course, you will acquire a solid understanding of disability awareness and inclusion. The informative modules will help you grasp the laws and regulations regarding disability. In addition, you will know how to ensure the safety of disabled workers and establish effective communication with them. The course will also cover lessons on disabled employee management and the recruitment process. This course is the perfect guide for creating an inclusive workplace. Join the course and learn how to reduce everyday challenges for workers with disability. Course Preview Learning Outcomes Understand the concepts of disability and inclusion Familiarise yourself with the law regarding disability Learn about the responsibilities of employers and the worker's representatives Know how to ensure safety for workers with disabilities Build the skills required for disabled employee management and communication Grasp the process of recruiting employees with disability and create an inclusive workplace Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Disabled Employee Management Workplace Safety Management Who Should Take This Disability Awareness & Inclusion Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Disability Awareness & Inclusion Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Disability Awareness & Inclusion Course will equip you with effective skills and abilities and help you explore career paths such as  Disability Rights Advocate Inclusion Specialist Social Worker HR Executives Module 01: Concept of Disabilities and Inclusion Concept of Disabilities and Inclusion 00:12:00 Module 02: Disability and The Law Disability and The Law 00:11:00 Module 03: Models of Disability Models of Disability 00:11:00 Module 04: General Duties of Workers' Representatives General Duties of Workers' Representatives 00:08:00 Module 05: Ensuring Health and Safety for Disabled People Ensuring Health and Safety for Disabled People 00:16:00 Module 06: Managing Workers with Disabilities Managing Workers with Disabilities 00:11:00 Module 07: Effective Communication Strategies with Disabled People Effective Communication Strategies with Disabled People 00:09:00 Module 08: Recruiting People with Disabilities Recruiting People with Disabilities 00:12:00 Module 09: Promotion Promotion 00:09:00 Module 10: Creating an Inclusive Workplace Creating an Inclusive Workplace 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

11-in-1 Premium Bundle | CPD QS Certified | 110 CPD Points | Free Hardcopy + PDF Certificate + Exam | Lifetime Access | Tutor Support | Enrol Today

Are you ready to take your career to the next level? The Diploma in Media and Public Relations is designed to equip you with the skills, knowledge, and confidence to excel in the dynamic world of media and public relations. Whether you're a seasoned professional looking to enhance your expertise or a newcomer eager to break into the field, our comprehensive course will provide you with the tools you need to succeed. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Diploma in Media and Public Relations course equips learners with essential skills for effective communication and networking. Students will learn how to build and maintain professional relationships, write clearly and persuasively, and make a strong impression during meetings. The course covers goal setting, essential for personal and professional development. Learners will gain insights into managing media relations and handling crisis communication effectively. Additionally, the curriculum includes entrepreneurship fundamentals, helping students understand business dynamics. They will also explore strategies for effective internal communication within organizations. Finally, the course offers guidance on professional appearance, ensuring that learners know how to dress for success in various professional settings. Overall, this diploma provides a comprehensive foundation for a career in media and public relations. Course Curriculum Module 01: Networking for Success (I) Module 02: Writing Module 03: The Meet and Greet Module 04: Setting Goals Module 05: Networking for Success (II) Module 06: Media Relations Module 07: Issues and Crisis Communication Planning Module 08: Entrepreneurship Module 09: Employee Communications Module 10: Dressing for Success Learning Outcomes Master essential networking techniques for professional success. Develop compelling writing skills for various media platforms. Perfect the art of professional meet-and-greet interactions. Set and achieve strategic communication goals effectively. Build strong media relations and manage press interactions. Plan and execute crisis communication strategies proficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring media and PR professionals. Entrepreneurs seeking effective communication strategies. Employees in corporate communication roles. Individuals aiming to enhance networking skills. Professionals managing crisis communication plans. Career path Public Relations Officer Media Relations Specialist Corporate Communications Manager Crisis Communication Consultant Employee Communications Coordinator Networking and Events Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer satisfaction equals your performance, divided by customer expectations. Expectations change depending on the situation and customer conditioning. Discover how to manage product expectations and manage the four levels of customer expectations. Exceed customer expectations with the 6 F's. Learning Objectives Summarize a formula for improving customer satisfaction, Identify the 6 F's for exceeding customer expectations, Describe how to manage expectations through communication standards Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! There has never been a more important time to gain a deep understanding of British citizenship and the laws and regulations surrounding it. With the uncertainty brought about by Brexit and the ongoing changes in the political landscape, having a comprehensive knowledge of British citizenship has become essential. Our British Citizenship Diploma bundle offers learners the opportunity to gain this vital knowledge and much more. The QLS-endorsed British Citizenship Diploma course is a must-have for anyone looking to gain British citizenship or work in fields that require an in-depth knowledge of British citizenship. The course covers the history, values, and traditions of the United Kingdom, as well as the laws and regulations that govern British citizenship. Upon completion of the course, learners will receive a QLS hardcopy certificate, which is a valuable asset in today's competitive job market. In addition to the British Citizenship Diploma, our bundle features 10 relevant courses that are CPD-QS accredited. These courses cover topics such as Equality & Diversity, Human Rights, Employment Law, Contracts Law, Mental Health Awareness, and Entrepreneurship. Each course has been designed to provide learners with the skills and knowledge they need to succeed in their chosen field. Investing in our British Citizenship Diploma bundle is an investment in your future. With the skills and knowledge gained from our courses, you will be well-equipped to navigate the complex world of British citizenship and excel in your personal and professional life. Enrol today and take the first step towards a brighter future. This British Citizenship Diploma Bundle Package includes: Course 01: Diploma in British Citizenship at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Equality & Diversity - Discrimination Course 02: Human Rights Course 03: Cross-Cultural Awareness Training Course 04: Communicate and Work with People from Other Culture Course Course 05: Employment Law Course 06: Contracts Law Course 07: Mental Health Awareness Course Course 08: Effective Methods of Public Speaking and Presentation Skill Course 09: Tax Accounting Diploma Course 10: Entrepreneurship Why Prefer This British Citizenship Diploma Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this British Citizenship Diploma bundle courses, you will be able to learn: Develop a comprehensive understanding of British citizenship, including its history, values, and traditions. Gain in-depth knowledge of the laws and regulations surrounding British citizenship. Learn about Equality & Diversity and how to promote equality in the workplace. Understand fundamental Human Rights and freedoms. Enhance your communication skills and learn how to work with people from other cultures. Develop an understanding of Employment and Contracts Law. Learn how to manage Mental Health and promote well-being. ***Curriculum breakdown of British Citizenship Diploma*** Module 01: What Is British Citizenship? Module 02: Different Types of British Citizenship Module 03: Nationality, Immigration and Legislation Module 04: Enter and Stay in the UK Both Temporarily and Permanently Module 05: Citizenship Application Tests Module 06: Dual Nationality and Citizenship Module 07: Brexit and Its Implications for EEA and Non-EEA Citizens Module 08: Living Rights in the UK Module 09: Seeking Employment in the UK (Before and After the Application) Module 10: Obtaining Visas for the UK Module 11: British Life and Culture How is the British Citizenship Diploma Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is perfect for: British people Individuals seeking British citizenship or working in fields that require an in-depth knowledge of British citizenship. Professionals looking to improve their communication skills and cultural awareness. Those interested in pursuing a career in law, business, or mental health. Career path This bundle will be beneficial for anyone looking to pursue career as: Legal Assistant: £16,000 - £30,000 per annum. Human Rights Officer: £24,000 - £32,000 per annum. Cross-Cultural Trainer: £22,000 - £35,000 per annum. Employment Law Specialist: £30,000 - £50,000 per annum. Mental Health Support Worker: £18,000 - £30,000 per annum. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in British Citizenship at QLS Level 4 Hard copy certificate - Included