ICA International Diploma in Anti Money Laundering -Flagship qualification This ICA Diploma in Anti Money Laundering training course is an in-depth, graduate level programme which will provide Participants with a professional qualification in anti-money laundering upon completion and helps individuals develop best practice initiatives and prepares them to face present and future challenges, reducing risk. This qualification is increasingly important for professionals as money laundering prevention remains high on the agenda for financial services professionals. This Diploma will help Participants find an integrated approach to fighting the risk is needed and knowledgeable. There are many benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Course format 9-month course assessed by 3 written assignments (3,000 - 3,500 words) A mixture of guided online study and participation in live sessions: 2 x virtual classrooms* 1 x immersive learning scenario (putting you at the centre of a story) 3 x tutorials (a chance to discuss elements of the course in more depth) 3 x assessment preparation sessions Videos covering the latest industry developments and case studies Access to the ICA members' portal containing additional reading and resources Proactive support throughout the course to help you stay on track Students of this course will achieve the following outcomes: Increased potential for career progression Extensive knowledge and highly developed AML skills Enhanced workplace performance Professional membership of the ICA Ability to reduce reputational and financial risk for the organisation On successful completion of this ICA Diploma in Anti Money Laundering training course students will be awarded an ICA Diploma in Anti Money Laundering and will be able to use the designation 'Dip.(AML)'. This course is awarded in association with Alliance Manchester Business School, the University of Manchester. The ICA Diploma in Anti Money Laundering training course instructs students in the following areas: Anti money laundering (AML) and countering the financing of terrorism CFT in context Terrorist financing proliferation financing and sanctions Designing a comprehensive AML/CTF risk-based approach for a financial services business Risk-based customer due diligence (CDD), customer risk profiling and monitoring Governance and leadership Suspicious activity reports/ suspicious transaction reports and dealing with the authorities
Did you know that failing to comply with industry regulations could cost you thousands in fines and legal fees? In fact, according to recent statistics, over 60% of businesses face some form of regulatory action each year. But don't worry, our Business Compliance Officer course is here to help. This comprehensive course covers everything you need to know about compliance management systems, ethics, and risk management. You'll learn the basic elements of effective compliance, as well as how to conduct compliance audits and assess and treat different types of risks. We understand that compliance can be a daunting topic, which is why our course is delivered in a clear and concise manner, making it easy for you to understand and implement in your business. Don't let regulatory issues hold your business back. Enrol in our Business Compliance Officer course today and take the first step towards ensuring your business is compliant and protected. This Diploma in Business Compliance Officer at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS with 150 CPD points to make your skill development & career progression more accessible than ever! Why Prefer This Business Compliance Officer Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Business Compliance Officer course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Business Compliance Officer Introduction to Compliance Compliance Management System Basic Elements of Effective Compliance Compliance Audit Compliance and Ethics Introduction to Risk and Basic Risk Types Further Risk Types Introduction to Risk Management Risk Management Process Risk Assessment and Risk Treatment Types of Risk Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Business Compliance Officer at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Business owners and entrepreneurs who want to ensure compliance within their organisation Compliance officers who want to enhance their knowledge and skills Professionals who want to develop a career in compliance management Anyone interested in gaining a better understanding of compliance and risk management in business Career path This course is beneficial for anyone looking to build their career as: Compliance Officer: £23,000 - £50,000 per year Compliance Manager: £35,000 - £70,000 per year Risk Manager: £40,000 - £80,000 per year Ethics and Compliance Manager: £35,000 - £75,000 per year Chief Compliance Officer: £80,000 - £150,000 per year Director of Compliance: £90,000 - £200,000 per year Certificates Certificate of completion Digital certificate - £10 Diploma in Business Compliance Officer at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Business Compliance Officer at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 10 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Lean Six Sigma Yellow Belt Certification Program: On-Demand This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. Participants will learn basic tools and techniques of Lean Six Sigma and those who pass a thirty-question exam (70% or above) will become a Certified Lean Six Sigma Yellow Belt. This course is delivered through four 3-hour online sessions. What you Will Learn You'll learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield) Select successful, high-impact projects that match strategic objectives Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology Utilize data-based thinking to make key business decisions Introduction to the Fundamentals and Vision of Lean Six Sigma Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Metrics of Lean Six Sigma and the DMAIC Model How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?
Business Law, Company Law, and Employment Law Diploma Secure your corporate future with our Business Law, Company Law, and Employment Law Diploma. Navigate the complexities of Business Law with confidence. Lead your organisation with an expert understanding of Business Law. Learning Outcomes: Establish a company compliant with Business Law. Master capital and financing under Business Law. Manage contracts and external relations in Business Law. Oversee accounts and audits following Business Law regulations. Address workplace discrimination through Business Law. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Business Law, Company Law and Employment Law Diploma: Formation of a Company Effectively form a company, adhering to all relevant Business Law regulations and protocols. Capital and Financing in Business Law Secure and manage capital and financing in compliance with Business Law requirements. Company Contracts and External Relations Navigate contracts and external relations, ensuring all actions align with Business Law standards. Accounts and Audit in Business Law Execute proper accounts and audits in compliance with Business Law guidelines. Legal Recruitment Process Manage recruitment processes to be in full accord with Business Law stipulations. Discrimination in the Workplace Identify and resolve instances of workplace discrimination, using Business Law as your guide.
Highlights of the Course Course Type: Online Learning Duration: 1 hour 20 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about digital marketing Understand the core competencies and principles of digital marketing Explore the various areas of digital marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert digital marketer Facebook for Business This facebook for business course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Facebook is the world's largest social network. With over a billion users it's very likely that a proportion of your target customer audience will have a Facebook account. In the 'Social Media for Business' course you'll have been encouraged to research and investigate the preferred social media platforms used by your target audience, so you should have a good idea at this point if Facebook is one of the right platforms for you. Using Facebook in your business is about providing an effective means for your customers to interact with you and connect their friends to your business. Recommendation is the most powerful way a potential customer can be connected to a business, particularly when it's being recommended by a friend. So if you know that a trusted friend likes a particular brand, you're much more likely to engage with that brand. Facebook is essentially a platform designed to facilitate social interaction between people with whom you've already established some mutual recognition. Who is this Course for? This comprehensive Facebook for Business course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this digital marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Facebook for Business course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Facebook for Business course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Facebook for Business course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: An Introduction to Facebook Module 2: Setting up a Facebook Brand Page Module 3: Administrating your Facebook Brand Page Module 4: Adding Content to your Brand Page Module 5: Custom Applications Module 6: Getting People to your Brand Page Module 7: Facebook Advertising Module 8: Getting Website Traffic from Facebook Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will help you to transform your passion for fitness into a thriving business. With this course, you will become a skilled fitness entrepreneur, equipped to create a unique fitness brand and provide exceptional services that stand out in the industry. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Gain knowledge about various effective business models Identify the ideal coaching client and their pain points Know how to create your first workout routine and diet plan Understand how to develop your first fitness book and video Know how to create an effective coaching offer Understand how to set smart marketing goals and craft a strong marketing message Know how to do email marketing for your product Know how to drive traffic through various content and affiliate marketing strategies Understand how to do keyword research for YouTube and build your content strategy Know how to deal with difficult clients and email overload Understand how to develop the mindset of an entrepreneur Know how to concentrate on your business goals getting off- track Why Fitness Business Training Course right for you? This fitness business training course is ideal for individuals who are planning to start a fitness business or personal trainers who want to transform their passion into a business. This course will teach you how to start your own online fitness business from scratch, develop a business plan, and take it to another level. You will learn about effective business planning tools, such as a thorough business plan template and comprehensive instructions on how to use and adjust them for your own fitness business. This course covers a wide range of fitness models, the fundamentals of selling and marketing, as well as how to develop your first information report, coaching offers, fitness book, and video. You will learn how to set smart goals and craft a strong marketing message. You will also gain knowledge about driving traffic through various content and affiliate marketing strategies. Finally, you will learn how to deal with difficult customers and email overload, and develop the perfect mindset of an entrepreneur. Upon successful completion of this course, you will be able to design an effective and well-crafted business plan that will attract a large group of audience to your business. Fitness Business Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Who This Course is For What You Will Learn Fitness Business Models Fitness Business Models Overview The Coaching Business Model Selling Products Business Model Affiliate Marketing Business Model Fitness Sponsorships Refining Yours First Products The First Steps Finding The Right Fitness Niche How To Identify The Ideal Coaching Client How To Identify Your Client Pain Points How To Become An Expert Selling & Marketing Fundamentals Understand What You Are Selling Creating Your First Fitness Information Product MVP - Minimal Viable Product Creating Your First Workout Routine / Diet Plan Writing Your First Fitness eBook Recording Your First Fitness Video Course Creating A Coaching Offer Selling & Marketing Strategies Overview Most Common Fitness Marketing Mistakes Setting SMART Marketing Goals Crafting A Stong Marketing Message Driving Traffic To Your Site Choosing The Right Marketing Channel Email Marketing For Your Product How to Build An Email List Your First Autoresponder Series2 How to Build The Perfect Lead Magnet Howto Use WordPress For Your Fitness Business Installing WordPress Building A Landing Page Building A Thank You Page Starting A Niche Youtube Channel Keyword Research for Youtube My Youtube Content Strategy How to Set Up Your First Lead Ad In Facebook Affiliate Marketing Affiliate Marketing Overview Writing Blog Posts With Affiliate Links Making Affiliate Sales With Youtube Videos Online Business Motivation Motivation Intro How to Deal With Difficult Customers / Clients How to Deal With Email Overload How to Develop The Mindset of An Entrepreneur How to Not Lose Track Of Your Business Goals Who should take this course? This fitness business training course is primarily aimed at: Fitness trainers Gym trainers Personal trainers Fitness enthusiast Anyone who wants to start their fitness business Anyone who is interested in learning about the fundamentals of building a business However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about fitness business models and marketing strategies. Entry Requirements There are no academic entry requirements for this fitness business training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This fitness business training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
The NCSP® 800-53 Practitioner accredited (APMG International), certified (NCSC/GCHQ-UK), and recognized (DHS-CISA-USA) certification course teaches Digital Business, Operational Stakeholders, Auditors, and Risk Practitioners a Fast-Track approach to adopting and adapting the NIST Cybersecurity Framework and its 800-53 controls across an enterprise and its supply chain.The course also teaches candidates how to build a Digital Value Management System (DVMS) CPD overlay model capable of enabling the quick adoption and adaption of new frameworks and models (NIST-CSF, NIST Privacy Framework, CMMC, etc.) that may be required to address internal, external (regulatory), and cyber threat landscape changes. Finally, the course teaches candidates how to ensure the organization's DVMS is designed for use within the organization and auditable by government regulators looking to verify regulatory outcomes. The NCSP Practitioner 800-53 course is designed for both the Implementer and Auditor topics and participants select the exam they want to take (or an additional exam can be ordered to be certified as both an implementer and auditor).
Business Administration: Business Administration Online The Business Administration: Business Administration is a qualification that prepares learners to excel in any business administration role. It will teach you the skills required for the position, such as business communication, administration, delivering presentations, and presenting business data. Studying for our Business Administration: Business Administration course teaches students the fundamental concepts and a variety of administrative techniques required to work in a business. The Business Administration: Business Administration course teaches a variety of admin systems and covers the role of administration work with large and small corporations and how to manage a team in a business setting. Main Course: Level 2 Diploma in Business Administration Course Courses you will Get Business Administration: Business Administration Course Along with Business Administration Course you will get free Business Process Management Along with Business Administration Course you will get free Level 5 Diploma in Risk Management Along with Business Administration Course you will get free Level 7 Diploma in Leadership & Management Special Offers of this Business Administration: Business Administration Course This Business Administration: Business Administration Course includes a FREE PDF Certificate. Lifetime access to this Business Administration: Business Administration Course Instant access to this Business Administration: Business Administration Course 24/7 Support Available to this Business Administration: Business Administration Course Business Administration: Business Administration Online You will be responsible for organising and controlling your workload, priorities, and both personal and professional performance during the Business Administration: Business Administration course. This Business Administration: Business Administration course also covers how to use time management techniques and technologies to support the organisation in achieving its operational objectives. This Business Administration: Business Administration course includes business communication, administrative service concepts, and management of personal performance and growth. The Business Administration: Business Administration Course training also covers managing and supplying stationery and supplies, as well as touch typing notes into text. Who is this course for? Business Administration: Business Administration Online This Business Administration: Business Administration course is ideal for: Anybody in any business or office environment seeking to reach the top of the ladder. Newcomers to the job market who want to improve their prospects for initial employment. Entrepreneurs Small business owners. Requirements Business Administration: Business Administration Online There are some specific requirements for this Business Administration: Business Administration course - Good Command over English language is mandatory to enrol in our Business Administration: Business Administration Course. Be energetic and self-motivated to complete our Business Administration: Business Administration Course. Basic computer Skill is required to complete our Business Administration: Business Administration Course. If you want to enrol in our Business Administration: Business Administration Course, you must be at least 15 years old. Career path Business Administration: Business Administration Online This Business Administration: Business Administration qualification will increase your chances in the business field.
PRINCE2 Agile® Practitioner: In-House Training PRINCE2 Agile® Practitioner is a solution combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2®. PRINCE2 Agile® framework covers a wide range of agile concepts, including SCRUM, Kanban, and Lean Startup. The PRINCE2 Agile® Practitioner certification teaches you to blend structure, governance, and control with agile methods, techniques, and approaches. The strength of PRINCE2® lies in the areas of project direction and project management, whereas Agile has a very strong focus on product delivery. When PRINCE2® and agile are combined, project direction, project management, and project delivery are optimized to create a complete project management solution. PRINCE2 Agile® is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2®. It provides further guidance on how to apply agile methods to the world's most recognized project management method. The purpose of the Practitioner qualification is to demonstrate that you can apply and tailor PRINCE2 Agile® in a scenario situation. What you will Learn Understand the basic concepts of common agile ways of working Understand the purpose and context for combining PRINCE2® and the agile way of working Able to apply and evaluate the focus areas to a project in an agile context Able to fix and flex the aspects of a project in an agile context Apply the PRINCE2® principles and tailor the themes, processes, and management products to a project in an agile context To learn through the use of theory and practical exercises Prepare for the PRINCE2 Agile® Practitioner exam Benefits Agile methods allow organizations to realize the benefits of products and potentially an earlier return on investment while products are being developed and improved Improved communication through the use of common terminology across PRINCE2® and agile disciplines Develop a clear definition of how agile can govern a project's delivery, while PRINCE2® governs projects as a whole Seamless integration: PRINCE2 Agile® will complementPMBOK® GuideandAPM Body of Knowledge® just as PRINCE2® does currently. It will also be of interest for Program Managers with MSP® who need to understand how projects relate to the delivery mechanism. The most up-to-date and relevant view of Agile project management methodologies, PRINCE2 Agile® references the 'flow-based' working featured in Kanban in addition to other agile concepts not covered in other qualifications Agile Overview & Blending PRINCE2 and Agile Agile overview Blending PRINCE2 and Agile Fix and Flex, Agile and PRINCE2 Processes & Starting a Project Fix and Flex Agile and the PRINCE2 Processes; Starting up a project and Initiating a project Business case theme Change and Organization Themes& Principles Change theme Organization theme Agile and PRINCE2 Principles and the Agilometer Managing Product Delivery and Scrum & Plans and Progress Themes Managing product delivery and Scrum Plans Theme and Progress Theme Quality, Controlling & Managing a Stage and Directing Projects and Contracts Quality Theme Controlling a stage and Frequent Releases Managing a stage boundary Directing a project and contracts Closing a project Tailoring PRINCE2 Productsand Other Practices Tailoring PRINCE2 products and other practices