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Course overview Millions of people have Dyslexia globally. It's a learning disability that impairs a person's ability to read and write. In this Dyslexia Awareness Course, you will get a glimpse of how Dyslexia affects the learning process and discover the strategies for working with Dyslexia.  This Dyslexia Awareness Course will equip you with a solid understanding of Dyslexia. You will explore what causes Dyslexia and gain the ability to identify the symptoms in the young and old. You will learn about the issues faced by dyslexic students in the school and help them through each step of the problem. Finally, you will discover a range of approaches to make life easier for people living with Dyslexia. Learning outcomes Gain an excellent understanding of Dyslexia Identify what causes Dyslexia and its effects on people Determine what Dyslexia students struggle with Be able to identify the signs and symptoms of Dyslexia Learn about the cognitive approaches in Dyslexia Understand the legal rights of Dyslexics Who Is This Course For? This Dyslexia Awareness Course is beneficial for aspiring professionals interested in gaining a comprehensive understanding of Dyslexia. Parents and teachers can take this course to help kids with Dyslexia. In addition, the skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Dyslexia Awareness Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Teacher SEN or SENCO teacher Social care worker Job Centre advisor Child psychiatrist or therapist Dyslexia Awareness Course Module 01: Introduction to Dyslexia 00:17:00 Module 02: Dyslexia and Learning Difficulties 00:18:00 Module 03: Dyslexia in the School 00:22:00 Module 04: Cognitive Approaches in Dyslexia 00:16:00 Module 05: The Legal Rights of Dyslexics 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Learn to achieve financial freedom by investing in property. The Property Portfolio Making course focuses on the UK market. However, the English-speaking jurisdiction will also be benefitted from the course. If you want to be a property ladder or want to invest in property, this is the right course for you. In the course, you will learn how to use a 3+1 property strategy for gaining profit from property investment. The course discusses the procedures for raising finance, different mortgage products, how to withdraw income from your property, the pros and cons of each method, and the strategies for fast growth portfolio. You will learn how to decide while buying property. Finally, the historical nature of the property markets, how it affects the UK and the impact of inflation will be covered in the course. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Property Portfolio Making is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Property Portfolio Making is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction 00:08:00 The answer is Property 00:05:00 Mortgage Types 00:06:00 Negative Mind Chatter 00:08:00 Module: 02 Steps in the Plan 00:06:00 Property Types 00:02:00 Set it up and Forget about it 00:07:00 Raising the Capital 00:16:00 Watch your cashflow 00:08:00 Look at the costs 00:10:00 Module: 03 Portfolio building strategy 00:13:00 Historic Property Cycles 00:07:00 Make your portfolio grow faster 00:08:00 Ways to Create Income 00:02:00 Understanding Inflation 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer Relationship Management (CRM) is a fundamental part of any product or service driven business. It helps manage customer problems in order to make certain they are or generate repeat purchase. With the help of this Customer Relationship Management Training course you can now ensure the same for your company. This course will teach you about the different terms and benefits of having a CRM system. You will also learn to identify different components of a CRM plan, develop a checklist for success, find out how it creates value for an organisation and customer and much more. All this certainly means you should get this course now. Learning Outcomes: The terms and benefits of CRM on a company's bottom line Analyze the different components of a CRM plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organizations and customers Consider developmental roles that have the greatest impact on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Relationship Management Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Relationship Management Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Customer Relationship Management Training) 00:05:00 Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Mock Exam Mock Exam- Customer Relationship Management Training 00:20:00 Final Exam Final Exam- Customer Relationship Management Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you own a business or want to build a business, this Marketing and Sales Certificate Course will help you to get all the plans you will be needed. By this course you will get knowledge about; drafting the original document; identifying the audience; gathering information; researching; describing products plan; and marketing, sales, and accounting terms. By joining this course you will learn about research and analyze the individual's components needed for a business plan, using accounting terms to describe the future for you business, how to explain the purpose and future of your business in easy to understand terms, and much more. Learning Outcomes: Identify what it means bythe term associated with 'marketing' Find out the ways you can low-cost publicity so as to know of their names Learn how you can improvise a marketing strategy along with a marketing campaign Apply their time instead of their money so that you can market their company more proficiently Realise how you can execute a SWOT analysis Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Marketing and Sales Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Marketing and Sales Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Mock Exam Mock Exam- Marketing and Sales Certificate Course 00:20:00 Final Exam Final Exam- Marketing and Sales Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you someone who is struggling with addiction? Or you wish to help people cope up with addiction? If either of these is you, then you will no doubt be interested in this course! Description:  In this course, you will learn that the main thing to know about addictive characteristics and how they should be stopped to avoid trapping people. The most destructible component that causes a considerable measure of issues is that they are prone to addiction and they have to learn to replace this habit with something they will find freedom. One of the methods for defeating is through attending counseling sessions since it additionally instructs the addict to look for other positive options and situations to occupy from returning to the addiction. Showing strategies for beating the harmful desires and urging the addict to leave the old way of life and condition behind is the reason for most counseling sessions. Thus, this course will either teach you to overcome addiction or you teaching other people how to recover. Who is the course for? Professionals who are helping people cope up with their drug addiction People who have the interest to learn the ways to cope with drug addiction Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: An Addicts Guide to Freedom is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists Therapists. An Addict's Guide To Freedom Addictive Personalities 00:30:00 Why People Get Trapped In Addiction 00:30:00 Reasons People Fail To Overcome Addiction 00:30:00 Taking Full Responsibility For Your Life 01:00:00 Replacing Addiction With New Habits 00:30:00 Motivation And Inspiration Archives 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - An Addict's Guide To Freedom 00:20:00 Final Exam Final Exam - An Addict's Guide To Freedom 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Want to know how to develop self-discipline, resist temptations and reach your long-term goals? If you want to make positive changes in your life and achieve your life ambitions, this online course will teach you how to become a master at self-discipline. Self-Discipline is the key to success in life. Whether at school, in the workplace or at home, our life would fall into chaos and meaninglessness without discipline. This Mastering Self Discipline Course is the ultimate guide to self-discipline and will equip you with the practical skills you need to keep your life in order. In this course, you will learn how to organise your office, declutter your wardrobe, create an effective daily routine and add structure to your day-to-day life. You will also be introduced to time-saving strategies for the home and setting ground rules for your kids. Who is the course for? Individuals who are interested in bettering themselves Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Mastering Self Discipline is a useful qualification to possess, and would be beneficial for the following careers: Entrepreneurs teacher sales manager call center manager. [/vc_column_text][/vc_column][/vc_row] Mastering Self Discipline Why Get Organized? 00:20:00 How To Get Rid Of Clutter 00:25:00 Cleaning Out Your Closets 00:25:00 The Importance Of Routines 00:20:00 Papers And Pictures 00:15:00 Helpful Gadgets That Make Home Organizing Easier 00:10:00 Top Ten Tips On Saving Time Every Day 00:25:00 How To Organize Your Office 00:15:00 Using The Computer To Help Staying Organized 00:20:00 Helping Your Kids To Stay Organized 00:20:00 Mock Exam Mock Exam- Mastering Self Discipline 00:20:00 Final Exam Final Exam- Mastering Self Discipline 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Dive into the world of Sports Management with our comprehensive course designed to equip you with the skills necessary for effective sports organization leadership. From legal aspects and ethical considerations to financial and strategic management, this course covers all crucial areas to prepare you for success in the dynamic field of sports. Enhance your expertise and lead sports entities with confidence and competence. Learning Outcomes Grasp foundational concepts in Sports Management. Uphold ethical standards within sports organizations. Lead and manage sports teams effectively. Operate and optimize sports facilities. Manage financial operations specific to sports entities. Utilize analytics to improve team performance and strategies. Understand and enhance athlete performance. Course Curriculum Module 01: Introduction to Sports Management Overview of the Sports Industry: Explore the scope, significance, and basic principles of Sports Management. Module 02: Law in Sports Legal Aspects of Sports: Understand the legal issues and regulations that impact sports organizations and activities. Module 03: Ethics in Sports Ethical Considerations: Discuss ethical challenges and standards in sports management and competition. Module 04: Leadership and Team Management in Sports Effective Leadership Practices: Learn leadership theories and practices applicable to managing sports teams and organizations. Module 05: Sports Facility Management Operational Management: Strategies for the efficient operation, scheduling, and maintenance of sports facilities. Module 06: Financial Management in Sports Economics and Budgeting: Cover financial principles, budgeting processes, and economic impact analysis in sports. Module 07: Sports Analytics in the Sports Management Data-Driven Decision Making: Employ sports analytics to inform decisions and improve organizational strategies. Module 08: Athlete Performance Maximizing Athlete Potential: Techniques and strategies for enhancing athlete training and performance metrics. Module 09: Ethnography in Sports Management Cultural Insights: Utilize ethnographic methods to study the cultural and social aspects of sports communities. Module 10: Strategic Sports Management Long-Term Planning: Develop strategic plans that ensure growth, sustainability, and competitive advantage in sports organizations.

Course Overview The Emotional Freedom Technique is a revolutionary way to clear out psychological and physical blockage to balance the energy. Day by day, more people are growing interest in EFT. The Emotional Freedom Technique Therapy Training course is designed to help you grasp the skills and expertise of EFT and help you establish a promising career in this expanding industry. The Emotional Freedom Technique Therapy Training course will introduce you to the core concept of EFT. You will be able to grasp a clear understanding of the procedures followed in emotional freedom techniques. In addition, the course will provide you with the key strategies for using EFT for physical problems. From the highly informative modules, you will pick up the skills to treat children through EFT. By the end of the course, you will get a hold of many valuable tips on EFT. The Emotional Freedom Technique Therapy Training course is an excellent opportunity to learn emotional freedom techniques. Enroll in the course and prepare yourself to pursue a career in the relevant industry Learning Outcomes Understand the definition of the Emotional Freedom Technique of EFT Familiarize yourself with the procedure of EFT Learn the strategies of applying EFT to physical issues Acquire the skills and expertise to treat children with EFT Grasp a wide range of valuable tips on EFT Who is this course for? The Emotional Freedom Technique Therapy Training for individuals interested in learning about emotional freedom techniques.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Emotional Freedom Technique Therapy Training course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Emotional Freedom Therapist Module 01: What Is EFT (Emotional Freedom Technique)? What Is EFT (Emotional Freedom Technique)? 00:15:00 Module 02: EFT and Emotions, The Brain (EFT with the body) EFT and Emotions, The Brain (EFT with the body) 00:14:00 Module 03: EFT Procedure EFT Procedure 00:21:00 Module 04: Detailed Instructions of EFT Detailed Instructions of EFT 00:16:00 Module 05: Applying EFT to Physical Issues Applying EFT to Physical Issues 00:18:00 Module 06: Treating Children with EFT Treating Children with EFT 00:16:00 Module 07: EFT That Can Improve/ Heal Life & Tips EFT That Can Improve/ Heal Life & Tips 00:16:00 Module 08: Doing Business with EFT Doing Business with EFT 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Build a solid foundation in day trading and start a flourishing journey in the stock market with the help of the Tape Reading & Day Trade Stocks with Price Action Strategy course. This course will teach you the process of day trading with price action and tape reading through easy to digest modules. You will learn the core elements of tape reading from the Tape Reading & Day Trade Stocks with Price Action Strategy course. The course will help collect a wide range of techniques required for tape reading. In addition, you will be able to enrich your knowledge about the stock market dictionary. This comprehensive course will assist you in attaining the key skills for constructing your trading platform. By the end of the course, you will acquire the expertise for risk-free trading. The Tape Reading & Day Trade Stocks with Price Action Strategy will provide you with valuable information on the stock market and help you achieve the ability to prosper. So, enroll in the course and boost your career in this lucrative industry. Learning Outcomes Understand the fundamentals of tape reading Grasp a handful of strategies for reading the tape Learn about the contents of the stock market dictionary Acquire the skills to set up your trading platform Know how to practice trading without taking risks Who is this course for? The Tape Reading & Day Trade Stocks with Price Action Strategy course is for anyone interested in joining the stock market. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Tape Reading & Day Trade Stocks with Price Action Strategy course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Trader Day Trade Stocks with Price Action and Tape Reading Strategy Introduction 00:02:00 Unit 01: Basics of Tape Reading 1.1 Tape Reading 00:02:00 1.2 Level 1 vs Level 2 00:03:00 1.3 Supply and Demand 00:06:00 1.4 Time and sales 00:03:00 1.5 Importance of Tape Reading 00:03:00 Unit 02: Tape Reading Strategies 2.1 Hidden Buyers 00:11:00 2.2 Hidden Sellers 00:09:00 2.3 Fakeouts and Manipulation Tactics 00:05:00 2.4 Identifying Reversals with Tape Reading 00:08:00 Unit 03: Trading Platform Setup 3.1 Setting Up Trading Platform 00:30:00 3.2 Risk Free Practice Trading 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At first, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the difficult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer's queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an efficient Hotel receptionist. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel Receptionist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Assessment Assignment - Hotel Receptionist Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00