People are a vital element in any organisation and managing and leading people is critically important for every manager. This course describes the key people management skills that contribute fully to organisational effectiveness.
Move resource Change is an inevitable part of life. Nothing remains static and the way we respond to change varies from individual to individual. Approximately one half of the population resists it, while the other half welcomes it. This course examines the change management process and the ways in which an understanding of the causes of resistance can be turned to positive advantage in meeting organisational objectives.