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192 Courses delivered Online

AML: Certificate in Anti Money Laundering - CPD Certified

5.0(3)

By School Of Health Care

AML: Certificate in Anti Money Laundering (AML) Course Online Do you want to learn a great deal about AML: Certificate in Anti Money Laundering (AML)? This excellent Certificate in Anti Money Laundering (AML) course educates you to ensure an enjoyable learning experience. To advance your profession, you will learn everything there is to know about Certificate in Anti Money Laundering (AML) . From A Brief Introduction of Money Laundering to all training and awareness, this AML: Certificate in Anti Money Laundering (AML) course is broken up into numerous parts. AML: Certificate in Anti Money Laundering (AML) course content also covers the Proceeds of Crime Act of 2002 and the Development of Certificate in Anti Money Laundering (AML) Legislation. This AML: Certificate in Anti Money Laundering (AML) training also covers responsibility of the officer, risk management, and client handling. You will study the record-keeping procedure and agent management system after completing this AML: Certificate in Anti Money Laundering (AML) course. Gain expertise in Certificate in Anti Money Laundering (AML) compliance with our specialized course. Explore AML: Certificate in Anti Money Laundering (AML) regulations, risk assessment, and more. Elevate your career prospects with Certificate in Anti Money Laundering (AML) knowledge. Enroll now and become an AML: Certificate in Anti Money Laundering (AML) specialist. Improve your knowledge right away with our specialised AML: Certificate in Anti Money Laundering (AML) course! Main Course: Anti Money Laundering (AML) Training Courses you will Get Certificate in Anti Money Laundering (AML) Course Along with Anti Money Laundering (AML) Course you will get free Level 5 Accounting and Finance Along with Anti Money Laundering (AML) Course you will get free General Data Protection (GDPR) Along with Anti Money Laundering (AML) Course you will get free Level 5 Diploma in Risk Management Special Offers of this Anti Money Laundering (AML) Course: This AML: Certificate in Anti Money Laundering (AML) Course includes a FREE PDF Certificate. Lifetime access to this AML: Certificate in Anti Money Laundering (AML) Course Instant access to this AML: Certificate in Anti Money Laundering (AML) Course 24/7 Support Available to this AML: Certificate in Anti Money Laundering (AML) Course AML: Certificate in Anti Money Laundering (AML) Course Online Immerse yourself in the world of financial integrity with our cutting-edge AML: Certificate in Anti Money Laundering (AML) course. Learn Certificate in Anti Money Laundering (AML) regulations, risk assessment, and detection techniques from industry experts. Certificate in Anti Money Laundering (AML) skills are in demand, making this course vital for career growth. Enroll now to master AML: Certificate in Anti Money Laundering (AML) intricacies and open doors to diverse opportunities. Elevate your expertise and contribute effectively to Certificate in AML: Certificate in Anti Money Laundering (AML) compliance. Join us and become an AML: Certificate in Anti Money Laundering (AML) standout in the financial industry. Who is this course for? AML: Certificate in Anti Money Laundering (AML) Course Online This AML: Certificate in Anti Money Laundering (AML) Course is recommended for anybody who wants to protect their organisation and clients by learning about AML: Certificate in Anti Money Laundering (AML) legislation and how terrorist funding works. Requirements AML: Certificate in Anti Money Laundering (AML) Course Online To enrol in this AML: Certificate in Anti Money Laundering (AML) Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our AML: Certificate in Anti Money Laundering (AML) Course. Be energetic and self-motivated to complete our AML: Certificate in Anti Money Laundering (AML) Course. Basic computer Skill is required to complete our AML: Certificate in Anti Money Laundering (AML) Course. If you want to enrol in our AML: Certificate in Anti Money Laundering (AML) Course, you must be at least 15 years old. Career path AML: Certificate in Anti Money Laundering (AML) Course Online Those with strong AML: Certificate in Anti Money Laundering (AML) understanding will have many options available to them. Including: Money Laundering Reporting Officer AML (Anti Money Laundering) Analysts AML (Anti Money Laundering) Officer Risk & Compliance Analyst Manager Director

AML: Certificate in Anti Money Laundering - CPD Certified
Delivered Online On Demand1 hour
£12

Anti-Money Laundering Approved Online Training

By Twig Services Ltd

Anti-Money Laundering Approved Online Training

Anti-Money Laundering Approved Online Training
Delivered Online On Demand50 minutes
£29

Customer Service Representative Diploma

5.0(10)

By Apex Learning

Overview: As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you. To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle. Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses: Course 01: Retail Management Course 02: Certificate in Purchasing and Procurement Course 03: Supply Chain Management Course 04: Merchandising Course 05: Visual Merchandising Diploma Course 06: Operations Management Course 07: Product Management Course 08: Digital Product Management Course 09: Facilities Management Diploma Course 10: Strategic Business Management - Online Diploma Course Course 11: Business Intelligence Analyst Course Course 12: Customer Relationship Management Course 13: Store Assistant Course 14: Fundamentals of Business Analysis Course 15: Strategic Planning and Analysis for Marketing Course 16: Commercial Management Course 17: Sales Skills Course 18: Financial Management Course 19: Purchase Ledger Course 20: Business Plan Learning Outcomes of Customer Service Representative Bundle: This career-oriented Customer Service Representative bundle will help you to Gain the ability to excel in the role of Customer Service Representative Know your responsibilities as a Customer Service Representative and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as a Customer Service Representative Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers Why Choose this Customer Service Representative Bundle? FREE Customer Service Representative CPD-accredited certificate Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery) Lifetime access to the Customer Service Representative course materials The Customer Service Representative program comes with 24/7 tutor support Get instant access to this Customer Service Representative course Learn Customer Service Representative training from anywhere in the world The Customer Service Representative training is affordable and simple to understand The Customer Service Representative training is entirely online So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle. Who is this Customer Service Representative course for? Anyone from any background can enrol in this Customer Service Representative bundle. Requirements This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones. Career path Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service Representative Diploma
Delivered Online On Demand4 days
£109

Achieving Customer Service Excellence - PROUD Principle® (Online)

By PMR Training and Development Ltd

The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.

 Achieving Customer Service Excellence - PROUD Principle® (Online)
Delivered OnlineFlexible Dates
£95

AML: Anti Money Laundering, CDD, Risk Management, Financial Advisor

By Wise Campus

Anti-Money Laundering (AML) Training Course Online Are you interested in learning more about anti-money laundering, or AML? With the help of this fantastic Anti-Money Laundering (AML) Training, you can progress in your career and become well-versed in AML (Anti Money Laundering). This Anti-Money Laundering (AML) Training is divided into many sections. Throughout the Anti-Money Laundering (AML) Training, you will learn a brief introduction to money laundering to comprehensive training and awareness. Also, the Anti-Money Laundering (AML) Training covers the Proceeds of Crime Act of 2002 and the development of AML (Anti Money Laundering) legislation. Moreover, the Anti-Money Laundering (AML) Training describes the responsibilities of the officer, risk management, and client handling. After finishing this Anti-Money Laundering (AML) Training, you will examine the record-keeping process and agent management system. With the help of our expert Anti-Money Laundering (AML) Training, increase your knowledge immediately! So, enrol as soon as possible. Learning Outcomes of Anti-Money Laundering (AML) Training After completing the Anti-Money Laundering (AML) Training, learners can : Discover what activities indicate the presence of money laundering through our AML: Anti-Money Laundering (AML) Training. This AML: Anti-Money Laundering (AML) Training teaches how to perform risk management and keep savings protected. Learn the roles and responsibilities of an AML(Anti Money Laundering) professional throughout the Anti-Money Laundering (AML) Training. Explore ways to keep accurate financial records and install online alerts in this Anti-Money Laundering (AML) Training. This Anti-Money Laundering (AML) Training helps to gain the ability to teach AML(Anti Money Laundering) awareness and safeguarding methods to others. Main Course: Anti-Money Laundering (AML) Training Course Free Courses are including with this Anti-Money Laundering (AML) Training Course Along with The Anti-Money Laundering (AML) Training Course, We Offer a free Risk Management Course Along with The Anti-Money Laundering (AML) Training Course, We Offer a free Financial Advisor Course Special Offers of this Anti-Money Laundering (AML) Training Course This AML: Anti-Money Laundering (AML) Training Course includes a FREE PDF Certificate. Lifetime access to this AML: Anti-Money Laundering (AML) Training Course Instant access to this AML: Anti-Money Laundering (AML) Training Course Get FREE Tutor Support to this AML: Anti-Money Laundering (AML) Training Course Anti-Money Laundering (AML) Training Course Online This AML: Certificate in Anti Money Laundering (AML) course is divided into multiple sections, ranging from A Brief Introduction of Money Laundering to all training and awareness. AML: The Proceeds of Crime Act of 2002 and the Development of Certificate in Anti Money Laundering (AML) Legislation are also covered in the course material for the Certificate in Anti Money Laundering (AML). Additionally covered in this AML: Certificate in Anti Money Laundering (AML) training are client handling, risk management, and officer responsibilities. After completing this AML: Certificate in Anti Money Laundering (AML) course, you will study the record-keeping process and agent management system. Who is this course for? Anti-Money Laundering (AML) Training Course Onlin This AML: Anti-Money Laundering (AML) Training is recommended for anybody who wants to protect their organisation and clients by learning about AML (Anti Money Laundering) legislation and how terrorist funding works. Requirements Anti-Money Laundering (AML) Training Course Online To enrol in this Anti-Money Laundering (AML) Training Course, students must fulfil the following requirements. To join in our Anti-Money Laundering (AML) Training Course, you must have a strong command of the English language. To successfully complete our Anti-Money Laundering (AML) Training Course, you must be vivacious and self driven. To complete our Anti-Money Laundering (AML) Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Anti-Money Laundering (AML) Training Course. Career path Anti-Money Laundering (AML) Training Course Online Our AML: Anti-Money Laundering (AML) Training will open up doors for various jobs including AML Officer, Compliance Officer, Risk Manager, Manager and Director.

AML: Anti Money Laundering, CDD, Risk Management, Financial Advisor
Delivered Online On Demand1 hour
£12

Maximizing Revenue Growth: Mastering Go-To-Market Strategies

By Compete High

🚀 Unlock Your Business Potential with 'Maximizing Revenue Growth: Mastering Go-To-Market Strategies' Course! 🚀   Ready to propel your business to new heights and maximize your revenue? Look no further! Dive into our comprehensive online course meticulously designed to equip you with the essential strategies for unprecedented success in the market.   🔍 Here's what you'll master in each module: 🔹 Module 01: Create a Unique Competitive Advantage Uncover the secrets to set your business apart from the competition. Learn how to identify and leverage your unique strengths to create an unbeatable competitive edge. 🔹 Module 02: Position Your Product or Service in Action Craft a winning strategy to effectively position your product or service in the market. Gain insights into consumer behavior and learn to tailor your offerings for maximum impact. 🔹 Module 03: Determine Your Target Market Discover the power of pinpoint accuracy! Understand your audience better than ever before and learn how to target and captivate your ideal customers. 🔹 Module 04: Build a Compelling Value Proposition Learn the art of crafting compelling value propositions that resonate with your audience. Master the skills needed to communicate your product or service's unique benefits effectively.   🎓 What's in it for you? ✅ Actionable insights from industry experts ✅ Practical strategies for immediate implementation ✅ Engaging learning materials: videos, quizzes, and real-world case studies ✅ Accessible anytime, anywhere - fit your learning into your schedule   📈 Elevate your revenue game and outshine your competition! Enroll now and transform your business into a revenue-generating powerhouse. Don't miss this opportunity to revolutionize your approach to market strategies! Join 'Maximizing Revenue Growth: Mastering Go-To-Market Strategies' and take the first step towards exponential success. Enroll today and start your journey to maximizing revenue growth! 🚀📈💡 Course Curriculum Module 01: Create a Unique Competitive Advantage Unique Competitive Advantage Explained 00:00 Unique Competitive Advantage - Company Examples 00:00 How to Determine Your Unique Competitive Advantage 00:00 Step 1 - Evaluate Your Strengths 00:00 Step 2 - Evaluate Your Competitive Landscape 00:00 Step 3 - Identify Your Unique Competitive Advantage 00:00 Step 4 - Test Your Unique Competitive Advantage 00:00 Common Mistakes 00:00 Workshop - Unique Competitive Advantrage In Action 00:00 Module 02: Position Your Product or Service in Action Positioning is about Your Customer's Point of View 00:00 What Investors are Looking For 00:00 Ben and Jerry's Case Study 00:00 Keys to Success 00:00 The Positioning Framework Overview 00:00 Step 1 - Create Meaningful Attributes - Part 1 00:00 Step 1 - Create Meaningful Attributes - Part 2 00:00 Step 1 - Create Meaningful Attributes - Part 3 00:00 Viking Cruises - Case Study 00:00 Step 2 - Custom Attributes 00:00 Step 3- Evaluate Rank Attributes 00:00 Step 4 - Evaluating Positioning Rankings 00:00 2122 - Step 5 - Positioning of Your Attributes 00:00 Step 6 - Your Positioning Statement 00:00 Common Mistakes 00:00 Workshop - Position Your Product or Service in Action 00:00 Module 03: Determine Your Target Market Target Market Essentials 00:00 Why is Your Target Market So Important 00:00 Define Your Target Market 00:00 Step 1 - Define Standard Attributes - Demographics 00:00 Step 1 (con't) - Define Standard Attributes - More Demographics 00:00 Step 1 (con't) - Define Standard Attributes - Psychographics 00:00 Step 2 - Develop Custom Attributes 00:00 Step 3 - Validation 00:00 Step 4 - Adjust Your Strategy 00:00 Workshop - Devleoping Your Target Market 00:00 Module 04: Build a Compelling Value Proposition Characteristics of Unique Value Propositions 00:00 Types of Customer Benefits UVPs Express 00:00 Examples of Unique Value Propositions 00:00 What Investors Are Looking For 00:00 Value Proposition vs Competitive Advantage 00:00 Understand Your Competitor's Unique Value Proposition 00:00 Streaming Services Example 00:00 The Value Proposition Framework 00:00 Step 1 - Brainstorming 00:00 Step 2 - Create a Value Proposition List 00:00 Step 3 - Determine Uniqueness 00:00 Step 4 - Prioritize Top Value Propositions 00:00 Step 5 - Tell a Story 00:00 Common Mistakes 00:00 Workshop - Build Your Unique Value Proposition 00:00

Maximizing Revenue Growth: Mastering Go-To-Market Strategies
Delivered Online On Demand2 hours 41 minutes
£25

Anti-Money Laundering (AML) - Level 3

5.0(27)

By PETM

Anti-Money Laundering (AML): This comprehensive Anti-Money Laundering (AML) course is designed for individuals interested in safeguarding organizations against financial crime. Through up-to-date knowledge and practical guidance, you will be trained in the essential skills required to identify and prevent suspicious activities within any organization. With step-by-step instructions on conducting client risk assessments, this course equips you with a strong foundation in AML procedures.

Anti-Money Laundering (AML) - Level 3
Delivered Online On Demand3 hours 30 minutes
£25

Studyhub Lifetime Prime Membership

4.5(3)

By Studyhub UK

Lifetime Access One-Time Enrolment, Lifetime Learning, Our Prime Learners will Get: Instant, Unlimited & Lifetime Access to 3000+ Courses Unlimited PDF Certificates Unlimited PDF Transcripts 1 Free Student ID card & Many More Key Highlights of the Prime Membership Lifetime Access to 3000+ Courses Get Instant Access to all courses Unlimited PDF Certificate Unlimited PDF Transcripts No Hidden Charges CPD Certification Study anytime from anywhere at your own pace 1 Free Student ID card Tutor Support Access to All Future Courses Trusted by 500+ Leading Universities and Companies Globally Some of our All Time Popular Courses: 2D Animation: Ultimate Guide to Adobe Animate Abuse Awareness & Response Training Academic and Research Skills for Business Accident Investigation Accident Investigation training – Documentation and Solution Accountancy Accounting – Income statement and Balance Sheet Accounting and Finance Accounting Skills for New Supervisors Active Listening ADHD Awareness Admin, Secretarial & PA Administrative Management Administrative Management – Meeting and Conference Adobe Acrobat 7 Adobe Acrobat 8 Pro Adobe After Effects: Learn to Use Shape Tools Advanced Diploma in Anger Management Advanced Diploma in Customer Service Advanced Diploma in Psychology Advanced Diploma in Sales Management Advanced Management Diploma Advanced Safeguarding Children (Level 2 Safeguarding) Agricultural Science Agricultural Science – Aquaculture and Permaculture Agricultural Science – Home Gardening and Animal Farming Agricultural Science – Soil Science and Plant Nutrition Airport Operations Course Level 3 Allergen Awareness – Online Training Alternative Medicine – Energy Therapies An Environmental Audit Primer Anaesthetist Training Anaphylaxis and Basic Life Support (CSTF) Animal Care Level 3 Course Animal Nutrition Animal Science Animal Science – Disease and Medicine Anti Social Behaviour Anxiety in Children and Young People during COVID-19 Arboriculture Arboriculture – 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a Financial Downturn Corporate Process & Maintenance Corporate Risk And Crisis Management – Online Course Corporate Social Responsibility (CSR) Cosmetology Cost, Revenue & Tax Counselling – Family, Children and Adolescents Counselling Counselling and Psychotherapy Couples Therapy- Affairs and Conflict Resolution Couples Therapy/Marriage Counselling Covid 19 – Psychological First Aid Covid 19- Impacts and Psychological Aid COVID-19 Critical Care: Understanding and Application COVID-19: Psychological First Aid Covid19 Awareness Diploma for Healthcare Assistant Create Amazing Daromas in Maya Create Smart Maps in Python and Leaflet Creating Children’s Room Creating Successful Staff Retreats Creative Thinking and Innovation Creative Writing Criminal Investigator Criminal Law Crisis Communication for HR Crisis Communication for HR Crisis Management Critical Thinking: Implications for Leadership Crochet for Beginners Cross-Cultural Awareness Training CSR Policies & Supply Chain Management Customer Relationship Management Customer Relationship Management (CRM) – Customer Complaints and Relationship Customer Service & Environment Customer Service Training – Managing Customer Service Cyber Law Online Course Cycling Training Dangerous Substances and Explosive Atmospheres Regulations (DSEAR) Training Data Analytics Data Entry Administrator Training Deaf Awareness Decision Making and Critical Thinking Decision Making in High Stress Situations Delivery Manager Dementia Awareness Dementia Care & Management Dental Assistant Dental Assistant Training – Radiology , Infection Control and Instruments Dermatology Dermatology – Acne and Its Remedies Develop Big Data Pipelines with R & Sparklyr & Tableau Develop Big Data Pipelines with R, Sparklyr & Power BI Develop Smart Maps with Python and Leaflet – Windows Version Developing a Lunch and Learn Program Developing a Training Needs Analysis Developing Interpersonal Skills Course Developing Quality Customer Service Skills Developing Your Executive Presence Developing Your Training Program Diabetes Awareness Diabetes Management & Balanced Diet Diet and Nutrition – Healthy and Ketogenic Diet Diet and Nutrition Diploma Diet and Nutrition for Animals Diet and Nutrition for Pregnancy, Adults and Various Groups Digital Communication and Business Digital Marketing for Business Digital Marketing Growth Hacking Techniques Online Course Digital Product Management Diploma in Alternative Medicine Diploma in Basic Chemistry Level 3 Diploma in Business Management: Corporate Behaviour Diploma in Business Proposal Writing Diploma in Effective Writing Skills Diploma in Event Management Diploma in Forex Trading Diploma in Meeting Management Diploma in Occupational Therapy Diploma in Performance Management Diploma in Personal Branding Diploma in Pharmacy Skills Diploma in Recruitment Management Diploma in Social Work Studies Diploma in Water Chemistry Diploma in Water Treatment Diploma in Workplace Safety Disability & SEN Disability 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Health Environmental Health – Climate Change and Health Environmental Law Epidemiology Epidemiology – Risk and Disease Prevention Epilepsy Awareness Equality, Diversity and Discrimination Equine Psychology Equine Psychology- Horse and Human Relationships Essentials of European Medical Device Regulations Event Management – Plan, Administrative and Post Event Activities Event Management and Planning Course Event Planner Event Planning – Catering, Waste Disposal and Security Executive and Personal Assistant Training Course EYFS Facilitation Skills Training Factors that Impact Life Chances of Children and Support Family Law Fashion and Lifestyle Blogger Fashion Law Online Course Fashion Store Assistant Financial Advisor Financial Analysis Financial Controller Training Financial Investigator Financial Management Financial Modelling Course – Learn Online Financial Wellness – Personal Money Management Financial Wellness: Managing Personal Cash Flow Fine Art FinTech Fire Extinguisher – Online 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Studyhub Lifetime Prime Membership
Delivered Online On Demand
£149

Customer Service for Hospitality

5.0(10)

By Apex Learning

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality
Delivered Online On Demand4 hours
£9.99

Are you ready to unwind and relax? Do you relish the thought of spending an evening just for you, when you can simply let go? If you’re tired of doing too much and need some serious chill time, please join us for an evening of spacious yoga and breathing followed by a long luxurious session of yoga nidra.

Yoga Nidra
Delivered OnlineFlexible Dates
£15