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618 Courses delivered Online

COSHH Awareness Training

5.0(5)

By Online Training Academy

COSHH (Control of Substances Hazardous to Health) Awareness Training Course plays a pivotal role in today's world, ensuring workplace safety and regulatory compliance. With increasing awareness of health hazards posed by substances in various industries, this COSHH Awareness Training course becomes indispensable. Participants learn to identify, assess, and control hazardous substances, mitigating risks to health and safety. In the UK, job opportunities for individuals certified in COSHH are abundant, spanning across sectors such as manufacturing, healthcare, and construction. Employers value COSHH Awareness Training professionals for their ability to safeguard employees and comply with legal obligations. Salaries for COSHH-trained roles vary based on experience and sector, with entry-level positions typically starting around £20,000 to £25,000 annually and experienced professionals earning upwards of £40,000 per year. This course equips individuals with the knowledge and skills to protect themselves and others from hazardous substances, making workplaces safer and healthier environments. Key Features This COSHH Awareness Training Include: FREE CPD Certified Certificate Free Certificate Developed by Specialist Lifetime Access Course Curriculum COSHH Awareness Training: Module 01: Understanding COSHH Module 02: Regulatory Framework for COSHH Module 03: Health Implications of Hazardous Substances Module 04: Recognition of Hazardous Substances Module 05: Conducting COSHH Risk Assessments Module 06: Monitoring and Implementing Control Measures Module 07: Execution of Control Measures Learning Outcomes COSHH Awareness Training Course: Understand COSHH principles, identifying hazardous substances and associated risks effectively. Navigate the regulatory framework for COSHH compliance with confidence and accuracy. Evaluate health implications related to hazardous substances in diverse work environments. Recognize hazardous substances promptly, applying knowledge to ensure workplace safety. Conduct thorough COSHH risk assessments, demonstrating a comprehensive understanding of the process. Implement and monitor control measures efficiently, ensuring a safe working environment. Certification After completing this COSHH Awareness Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? COSHH Awareness Training Employees handling hazardous substances in various industries. Safety officers and supervisors responsible for workplace health and safety. Managers seeking a comprehensive understanding of COSHH regulations and practices. Health and safety professionals aiming to enhance their compliance knowledge. Individuals pursuing career development in health and safety roles. Career path COSHH Awareness Training Health and Safety Advisor - £25K to 40K/year Environmental Health Officer - £24K to 35K/year Laboratory Technician - £18K to 30K/year Chemical Engineer - £28K to 50K/year Occupational Health Specialist - £30K to 45K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

COSHH Awareness Training
Delivered Online On Demand2 hours 48 minutes
£10

Introduction to Computers and Internet for Beginners

4.5(3)

By Studyhub UK

Delve into the dynamic world of digital exploration with our 'Introduction to Computers and Internet for Beginners' course. Tailored for newcomers, this comprehensive guide illuminates the fundamental pillars of computing, from efficient operating and troubleshooting to mastering quintessential applications. Experience a smooth transition as you acquaint yourself with varying Windows versions and fortify your knowledge base with vital cyber security protocols. By course completion, you'll confidently navigate the digital landscape, equipped with tools and understanding previously unimagined. Learning Outcomes Gain proficiency in computer operations and troubleshooting techniques. Utilise essential computer applications with adeptness. Establish a foundational understanding of tools and networking. Transition seamlessly between Windows 8 and the novel features of Windows 10. Uphold best practices for cyber security and online safety. Why choose this Introduction to Computers and Internet for Beginners course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Introduction to Computers and Internet for Beginners Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Introduction to Computers and Internet for Beginners course for? Absolute beginners venturing into the digital domain. Adults aiming to modernise their tech skills. Students desiring a robust foundation in computing. Small business owners looking to manage digital operations. Individuals prioritising online safety and security. Career path Help Desk Support: £18,000 - £30,000 Computer Technician: £17,000 - £26,000 IT Support Specialist: £20,000 - £35,000 Network Administrator (Entry Level): £22,000 - £33,000 Application Support Analyst: £25,000 - £40,000 Cyber Security Analyst (Entry Level): £28,000 - £45,000 Prerequisites This Introduction to Computers and Internet for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Introduction to Computers and Internet for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01 : Computer Operating and Troubleshooting What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:06:00 Backup and Restore 00:03:00 Module 02 : Key Applications Application Features 01:21:00 Working with Word Processing 00:44:00 Working with Spreadsheets 00:49:00 Making a Presentation 01:08:00 Databases 00:34:00 Collaboration 00:03:00 Module 03 : Tools & Networking Course Introduction 00:02:00 Web Browsers 00:47:00 Networking Terminology 00:35:00 E-mail 00:38:00 Communicating in the Modern World 00:14:00 Protecting Yourself 00:15:00 Web Searching 00:31:00 Protecting Yourself 00:31:00 Module 04 : Windows 8 for PC Identify Components of a Personal Computer IPU 00:08:00 Sign In to Windows 8 00:07:00 Signing In to Windows 8 and Managing Tiles 00:08:00 Navigate the Start Screen 00:18:00 Using the Account ID Menu 00:02:00 Access and Identify the Charms 00:03:00 Viewing the Charms 00:02:00 Modern Apps and Common Navigation Features 00:03:00 Navigating a Modern App 00:07:00 Multitasking with Apps 00:05:00 Working with Multiple Apps 00:05:00 Navigate the Desktop IPU 00:07:00 Navigating The desktop 00:07:00 Manage Files and Folders with File Explorer IPU 00:09:00 Managing Files and Folders 00:15:00 Elements of a Desktop Window 00:12:00 Working with the Elements of a Desktop Window 00:10:00 Creating and Modifying Files with Wordpad 00:14:00 Printing a Document 00:05:00 Navigate Internet Explorer 10 00:08:00 Navigating Internet Explorer 10 00:09:00 Browse the Web 00:12:00 Using Internet Explorer and Share 00:08:00 Customize the Start Screen 00:07:00 Creating Groups on the Start Screen 00:03:00 Changing PC Setting 00:07:00 Customize the Desktop IPU 00:09:00 Personalizing the Desktop 00:11:00 Set Privacy Levels and Passwords 00:05:00 Changing Your Password 00:05:00 Use Windows Defender IPU 00:05:00 Changing Windows Defender Settings 00:06:00 Store and Share Files with SkyDrive 00:03:00 Module 05 : Windows 10 - New Developments What Makes Windows 10 Different? 00:14:00 Primary Feature Overview 00:14:00 Navigating and Using Windows 10 00:36:00 Module 06 : Cyber Security Awareness Course Overview 00:14:00 Types of Security Threats 00:29:00 Social Engineering 00:30:00 Identity Theft 00:29:00 Data Classification 00:28:00 Types of Classifications 00:18:00 Protecting Your Digital Information 00:45:00 Password Management 00:13:00 Malware 00:17:00 Software Detection 00:28:00 Security from End-to-End 00:27:00 Secure E-mail Use 00:21:00 Secure Web Browsing 00:29:00 Piracy 00:16:00 Security Policies 00:17:00 Moving Forward 00:12:00

Introduction to Computers and Internet for Beginners
Delivered Online On Demand22 hours 26 minutes
£10.99

Traffic Marshal (Banksman)

By Compliance Central

Have you seen large vehicles moving sporadically on a construction site? They seemed like they would get stuck every now and then. But somehow, they managed to find their way around. And the person responsible for their efficient movement is a Traffic Marshal or Banksman. To familiarise you with the ins and outs of Traffic Marshalling, we provide this course. A traffic marshal is a designated person professionally trained in safely directing large moving vehicles around a construction site. They are trained to use banksman signals and possibly radio communication to guide large vehicle drivers when their view is obstructed. This course can assist you in pursuing a career in a relevant job field. So, sign up now and help to prevent accidents on construction sites! Learning Outcome After completing this Traffic Marshal (Banksman) course, you will be able to - Recognise the duties and obligations of a UK traffic marshal. Study traffic management and control techniques for busy areas and public places. comprehend how to create temporary traffic control zones Consider worker and pedestrian safety when driving Learn how to evaluate the dangers at a site or public area appropriately. Be at ease with standardised, recognised hand signals. Acquire the capacity to steer and reverse big vehicles safely Develop a thorough awareness of all applicable health and safety regulations. Along with the Traffic Marshal (Banksman) course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy accessibility to the Course materials- anytime, anywhere - from any smart device (Laptop, Tablet, Smartphone etc.) A 100% learning satisfaction guarantee All in all, this Traffic Marshal (Banksman) course is perfect for quickly and easily enhancing your grasp on Traffic Marshal and supercharging your career. So, without any further ado, get started now. The faster you learn, the sooner you can start building your career as a Traffic Marshal (Banksman). Managing large moving vehicles in construction sites will not seem as chaotic as it is now after you take this course. So, ensure efficient management of large vehicles. Course Curriculum Curriculum Breakdown of the Traffic Marshal (Banksman) Course Module 01: Introduction to Traffic Marshalling Module 02: Traffic Management Module 03: Temporary Traffic Control Module 04: Traffic Risk Assessment Module 05: Vehicle Signaling Module 06: Reversing Vehicles Module 07: Health and Safety Who is this course for? Students Recent graduates Job Seekers Enthusiastic learners Anyone looking to upgrade their career in the field Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path This Traffic Marshal (Banksman) course can assist you in pursuing a career in - Traffic Marshal Banksman Gateman The average traffic marshal salary in the United Kingdom is £25,350 per year or £13 per hour. Entry-level positions start at £23,400 per year, while most experienced workers make up to £29,250 per year.

Traffic Marshal (Banksman)
Delivered Online On Demand3 hours
£12

Development : Personal Development

By Training Tale

Development : Personal Development Online One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Personal Development course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this Personal Development course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! >> Main Course: Personal Development >> Free Courses Course 01: Level 5 Negotiation Skills Course Course 02: Anger Management Course 03: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Personal Development course ] Development : Personal Development Detailed Course Curriculum of Personal Development Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method of Development : Personal Development After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Development : Personal Development After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Development : Personal Development This Personal Development course is suitable for anyone who is dedicated to their professional development. Requirements Development : Personal Development There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills. Career path Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams. Certificates Certificate of completion Digital certificate - Included

Development : Personal Development
Delivered Online On Demand20 hours
£12

Call Centre & Customer Service Training

5.0(5)

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand42 minutes
£10

Industrial Environments Safety Training Course

5.0(2)

By Training Express

In the world of factories, warehouses, and production floors, safety isn’t a bonus—it’s a must. This Industrial Environments Safety Training Course takes a straight-talking approach to keeping people safe where the risks are real and often right under your boots. With machinery moving, noise levels rising, and hazards lurking in every corner, knowing what to do (and what not to do) can make all the difference. This course lays out the key rules, routines and responsibilities in a clear and down-to-earth way, helping teams keep things ticking along without slipping up—literally or figuratively. Ideal for those working around heavy equipment, loading bays, or industrial processes, the content focuses on awareness, risk reduction, and smart habits that stop accidents before they start. No fluff, no waffle—just straight facts and solid guidance. From dealing with slips and trips to understanding signage, fire protocols and PPE, it covers the essentials that matter most. Whether you're new to industrial work or brushing up after a few years on the job, this training helps keep your thinking sharp and your footing even sharper. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Industrial Safety Module 02: Industrial Equipment and Machineries Module 03: Ergonomics and Manual Handling Module 04: Slips, Missteps, and Falls Module 05: Safe Walking and Driving Module 06: Electrical Safety and Noise Control Module 07: Hazardous Materials Handling Module 08: COSHH-Control of Substances Hazardous to Health Learning Outcomes: Identify potential workplace hazards, fostering a safety-oriented mindset. Demonstrate proficiency in handling industrial equipment and machinery. Apply ergonomic principles to enhance manual handling practices. Implement strategies to prevent slips, missteps, falls, and promote safe mobility. Safely operate in industrial settings, incorporating walking and driving best practices. Execute effective measures for electrical safety, noise control, and hazardous materials handling. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entry-level industrial workers Safety officers and supervisors Manufacturing and production staff Construction site personnel Warehouse and logistics employees Maintenance and facility management staff Health and safety professionals Individuals seeking to enhance workplace safety awareness Career path Industrial Safety Officer Manufacturing Safety Coordinator Construction Site Supervisor Warehouse Safety Manager Facility Maintenance Inspector Health and Safety Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Industrial Environments Safety Training Course
Delivered Online On Demand1 hour
£12

Certificate on Retail Associate

5.0(5)

By Online Training Academy

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Certificate on Retail Associate
Delivered Online On Demand1 hour 42 minutes
£10

Introduction to Handyperson

5.0(5)

By Online Training Academy

Are you ready to unlock your inner handy skills and embark on a journey towards becoming a capable handyperson? Our comprehensive course, "Introduction to Handyperson," is designed to equip you with all the essential knowledge and skills you need to tackle a wide range of tasks around the home and beyond. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This course provides a comprehensive introduction to becoming a handyperson, covering essential skills and knowledge needed for various tasks. Students learn about workplace health and safety practices to ensure they can work safely. They are introduced to the fundamentals of handyperson work, including understanding and using basic tools and equipment effectively. Basic maintenance skills are taught, such as fixing and repairing common household issues. Students also gain knowledge in electrical work and plumbing skills, which are crucial for handling repairs and installations around the home. They learn techniques for working with walls, floors, and general carpentry, along with drilling, tiling, and welding tasks. Additionally, the course covers appliance maintenance, painting, and decorating techniques. Lastly, students learn about providing handyperson services and the basics of starting a business in this field, as well as gaining insights into managing construction projects effectively. Course Curriculum Module 01: Health and Safety at Work Module 02: Introduction to Handyperson Module 03: Basic Tools and Equipment Module 04: Basic Maintenance Skills Module 05: Electrical Work Module 06: Plumbing Skills Module 07: Walls and Floors Module 08: General Carpentry Module 09: Drilling, Tiling, and Welding Module 10: Appliances Module 11: Painting and Decorating Module 12: Handyperson Services and Setting Up Business Module 13: Construction Projects Learning Outcomes: Identify workplace hazards and apply health and safety regulations effectively. Demonstrate proficiency in using basic handyperson tools and equipment. Perform routine maintenance tasks on various household and commercial systems. Apply electrical and plumbing skills to solve common household issues. Execute basic carpentry, tiling, and welding tasks accurately and safely. Plan and execute painting, decorating, and minor construction projects efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Homeowners looking to enhance DIY skills economically. Individuals exploring entry-level opportunities in property maintenance. Anyone interested in learning basic home repair and improvement techniques. DIY enthusiasts eager to broaden their practical skill set affordably. Beginners seeking foundational knowledge in handyperson services. Career path Maintenance Assistant Property Caretaker Handyman/woman Facilities Maintenance Technician Building Services Operative Home Improvement Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Handyperson
Delivered Online On Demand2 hours 24 minutes
£10

Certificate on Retail Associate

5.0(5)

By Online Training Academy

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Certificate on Retail Associate
Delivered Online On Demand1 hour 42 minutes
£10

Award in Accounting & Bookkeeping at QLS Level 2 Course

5.0(2)

By Training Express

The Award in Accounting & Bookkeeping at QLS Level 2 is designed for anyone looking to understand the foundations of accounting and bookkeeping. This course provides a clear and structured approach to essential accounting practices, making it an ideal choice for beginners or those wishing to formalise their knowledge in these fields. With a focus on the key elements such as financial records, income, and expenses, learners can expect to gain a solid understanding of how to manage financial transactions and basic accounting processes. As an online course, it allows you to study at your own pace without the need to attend physical classes. The content is thoughtfully designed to provide clarity and ease of learning, ensuring you can follow along with ease while gaining valuable insights into accounting principles. Whether you're considering a career in finance or simply want to manage your personal finances better, this course provides the ideal starting point to build the skills you need for success. No need to worry about time constraints, as this course offers flexibility, allowing you to study when it suits you best. Learning Outcomes Decode essential accounting terms. Differentiate bookkeeping from accounting. Understand the accounting equation. Master the double-entry accounting system. Record transactions with precision. Grasp common business transactions. Key Features FREE QLS-endorsed certificate 4 Free CPD Accredited Courses with Free e-Certificates CPD Accredited Hard Copy Certificates Fully online, interactive courses Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Courses Microsoft Excel Microsoft Word, PowerPoint & Outlook Fundamentals of Financial Accounting Tax Accounting What Will You Learn from This Course? This course is your key to understanding the essential building blocks of accounting, from basic terms to mastering the art of bookkeeping. Whether you're a budding accountant or a small business owner looking to manage finances more effectively, this course provides the knowledge and skills you need to navigate the world of numbers with confidence. Section 01: Introduction Get acquainted with the world of accounting and bookkeeping. Section 02: Basic Accounting Terms Learn essential accounting terminology for a strong foundation. Difference between Bookkeeping and Accounting Distinguish between these crucial financial roles. Accounting Equation - Assets, Liabilities and Owners' Equity Understand the core equation that defines financial health. Expanded Accounting Equation - Revenues and Expenses Explore how revenues and expenses fit into the equation. Transactions Learn how to record financial transactions accurately. Accounts Understand the concept of accounts in accounting. Accrual Accounting System Discover the accrual method of accounting. Double-Entry Accounting System - General Journal and General Ledger Master the double-entry system and its components. Recording Transactions Acquire the skills to record transactions effectively. Section 03: Common Transactions Dive into everyday business transactions. Credit Purchases Understand the intricacies of credit-based purchases. Cash Purchases Learn how to handle cash-based purchases. Credit Sales Explore the world of credit-based sales. Cash Sales Master the art of handling cash sales. Unearned Revenues Understand unearned revenues and their impact. Prepaid Expenses Learn to account for prepaid expenses. Unrecorded Expenses Discover how to address unrecorded expenses. Unrecorded Revenue Explore the handling of unrecorded revenue. Depreciation Understand the concept of asset depreciation. Types of Discounts Learn about different types of discounts in transactions. Discount Allowed Understand the concept of discounts offered. Discount Received Explore the idea of discounts received. Section 04: Practice Apply your knowledge through practical exercises. Section 05: Assignment Complete assignments to reinforce your learning. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring accountants seeking foundational knowledge. Small business owners wanting to manage finances. Finance students starting their journey. Individuals exploring bookkeeping as a career. Entrepreneurs managing their own accounts. Office assistants responsible for basic accounting. Anyone curious about the world of finance. Bookkeepers looking to refine their skills. Requirements No prior degree or experience is required to enrol in this course. Career path Bookkeeper for Small Businesses. Accounting Assistant. Finance Clerk. Office Administrator. Small Business Owner/Manager. Financial Analyst in Entry-level Positions. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. QLS Endorsed Certificate Hard copy certificate - Included

Award in Accounting & Bookkeeping at QLS Level 2 Course
Delivered Online On Demand1 hour
£100