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9165 Courses delivered Online

Communication Skills in Health and Social Care

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Communication Skills in Health and Social Care
Delivered Online On Demand5 hours 33 minutes
£25

Business and Communication Essentials

By Xpert Learning

About Course The Business and Communication Essentials Bundle on Xpert Learning is a comprehensive collection of courses designed to help you develop the essential skills and knowledge you need to succeed in the modern workplace. Whether you're a new graduate, a seasoned professional, or a business owner, this bundle will give you the tools you need to communicate effectively, manage documents efficiently, and navigate business etiquette confidently. The Bundle contains the following courses: Business Communication Business Etiquette for the Modern Workplace Business Ethics Document Management What Will You Learn? Communicate effectively in both written and verbal formats with a variety of audiences Manage documents efficiently and effectively using a variety of tools and technologies Navigate business etiquette in a variety of professional settings Understand and apply business communication best practices Course Content Business Communication A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! Introduction to Business Communication Understanding your Audience and Deliver your Message Effective Business Writing Writing Business Reports and Emails Business Presentation Part 1 Business Presentation Part 2 Business Presentation Example Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Business Etiquette Business Etiquette is a crucial aspect of any professional career and is essential to make a lasting impression in the business world. This course provides a comprehensive guide to mastering business etiquette, covering all the critical aspects of professional behavior and communication. Whether you're starting a new job, seeking a promotion, or simply want to enhance your professional image, this course will provide you with the essential skills and knowledge to succeed. In this course, you will learn the fundamental principles of professional communication, including the art of conversation, effective writing, and active listening. You will also discover the importance of professionalism, including the proper use of social media, and the importance of showing up on time and being prepared for meetings. The business dress code and grooming section covers the best practices for dressing for success, including the appropriate attire for various occasions and events. You will also learn the dos and don'ts of networking manners and how to dress for a successful job interview. The business dining etiquette section teaches you how to make the most of your business meals, from selecting the right restaurant to making the perfect first impression. You will learn the etiquette of using utensils, making toasts, and much more. The meeting etiquette section covers the best practices for conducting successful meetings, including preparing an agenda, managing time effectively, and handling conflict. You will also learn the importance of following up after meetings and the proper use of technology in meetings. In conclusion, this course will provide you with the knowledge and skills to enhance your professional image and succeed in your career. With engaging lessons and practical tips, you'll be equipped with the business etiquette skills to make a lasting impression in any business setting. Whether you're a seasoned professional or just starting your career, this course is an investment in your personal and professional growth. Enroll now and take your professional skills to the next level! Introduction to Business Etiquette Professional communication Impression and Professional Image Business Dress code and Grooming part 1 Business Dress code and Grooming part 2 Business Dress code and Grooming part 3 Dressing and Networking Manners for Special Occasions and Events Dining etiquette Meeting etiquette Conclusion Business Ethics Ethical behaviour brings significant benefits to businesses such as attracting employees, customers and investors. But failure to manage it properly can create huge challenges. Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where moral transgressors are held accountable for their actions, ultimately building a healthier workplace for all involved. The course explores topics such as Ethical Decision-Making, Ethical culture in organizations, and Corporate Social Responsibilities .These provide practical information to help employees understand business issues and equip them with practical skills for success. Ethics will be formally defined, and the presenter will discuss the sources of ethical dilemmas and the stakeholder's importance when addressing a problem. Enrol now and strengthen yourself against Unethical practices in Business. Introduction to Business Ethics Ethical Decision-Making Ethical Culture in Organizations Business Ethics in the Digital Age Corporate Social Responsibility Conclusion Document Management Document Management: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Introduction to Document Management course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. Introduction to Document Management Digitizing paper documents and managing electronic files Document Management System Implementing security measures to protect sensitive information Document creation and editing Collaboration and Version Control Compliance and regulatory considerations for document management Document Workflow Management Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Conclusion A course by Xpert Learning Audience Administrative assistants Office managers Project managers Team leaders Sales professionals Customer service representatives Business owners Anyone who wants to advance their career in the workplace

Business and Communication Essentials
Delivered Online On Demand6 hours
£9.99

3 Steps To Improve Your Communication Skills in The Workplace

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about communication skills Understand the core competencies and principles of communication skills Explore the various areas of communication skills Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert leader or manager or speaker and presenter 3 Steps To Improve Your Communication Skills in The Workplace Course Master the skills you need to propel your career forward in communication skills. This course will equip you with the essential knowledge and skillset that will make you a confident leader or manager or speaker and presenter and take your career to the next level. This comprehensive communication skills course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this communication skills course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective communication skills practice and equip you with the essential skills, confidence and competence to assist you in the communication skills industry. You'll gain a solid understanding of the core competencies required to drive a successful career in communication skills. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for leader or manager or speaker and presenter or for people who are aspiring to specialise in communication skills. Enrol in this communication skills course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive communication skills course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this communication skills can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This communication skills course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This communication skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This communication skills course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Effective Communication 00:02:00 Learning and Language 00:02:00 Ontological Learning 00:03:00 400 Years Ago 00:03:00 The Human Being 00:03:00 Phenomenon of Language 00:03:00 Introducing Speech Acts 00:02:00 Introducing Speech Acts:1 Introducing Speech Acts-1 00:01:00 Requests 00:02:00 Offers 00:02:00 Elements of Effective Requests 00:08:00 Promises 00:03:00 Wrapping Up 00:02:00 Introducing Speech Acts: 2 Introducing Speech Acts-2 00:02:00 Assertions 00:01:00 Declarations 00:04:00 Wrapping Up 00:02:00 Passions Passions 00:03:00 Emotions 00:05:00 Moods and Emotions 00:05:00 Wrapping Up 00:03:00 Introducing the Body Introducing the Body 00:03:00 The 5 Body Dispositions 00:01:00 Center 00:07:00 Resolution 00:05:00 Stability 00:05:00 Flexibility 00:05:00 507- Openness 00:04:00 Wrapping Up 00:03:00 The Observer We Are 00:06:00 Invitation to-Work With Me 00:02:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

3 Steps To Improve Your Communication Skills in The Workplace
Delivered Online On Demand
£19

Digital Communication

By Compete High

Overview With the ever-increasing demand for Digital Communication in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Digital Communication may be. Learning about Digital Communication or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Digital Communication . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Digital Communication is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Digital Communication course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Digital Communication course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Digital Communication course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Digital Communication , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Digital Communication , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Digital Communication , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Digital Communication course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1_ Introduction to Digital Communication Introduction to Digital Communication 00:00 Module 2_ Email Communication Email Communication 00:00 Module 3_ Social Media Communication Social Media Communication 00:00 Module 4_ Online Collaboration Tools Online Collaboration Tools 00:00 Module 5_ Digital Marketing Digital Marketing 00:00 Module 6_ Search Engine Optimisation (SEO) Search Engine Optimisation (SEO) 00:00 Module 7_ Content Creation Content Creation 00:00 Module 8_ Online Reputation Management Online Reputation Management 00:00 Module 9_ Digital Privacy and Security Digital Privacy and Security 00:00 Module 10_ Advanced Digital Communication Advanced Digital Communication 00:00

Digital Communication
Delivered Online On Demand10 hours
£25

Communication Skills Master Class for Life

By The Teachers Training

Communication Skills Master Class for Life Unlock the secrets to effective communication and transform your personal and professional life! Communication is not just about speaking. It's an art that encompasses listening, understanding, and connecting with others. In the modern world, effective communication is key to success in both personal and professional life. Our Communication Skills Master Class for Life course is expertly designed to empower you with the skills to express yourself clearly, confidently, and persuasively. Dive deep into the world of impactful communication with our comprehensive course. From mastering everyday conversations to excelling in public speaking, this course covers every aspect of communication you need to succeed. Learn to use the power of storytelling in your dialogues, understand the variation of body language, and become a skilled influencer. Whether it's acing job interviews or becoming a public speaking pro, this course is your gateway to becoming a communication maestro.  Elevate your communication skills to new heights and open doors to many career opportunities. Enrol in this Communication Skills Master Class for Life course today, transform your communication abilities and achieve success! What Will You Learn? Strategies for clear and effective communication in any situation. Techniques to confidently talk to anyone, anywhere. Crafting compelling stories that captivate and inspire audiences. Skills to influence others and become a thought leader. Understanding and utilising body language for better interactions. Tailoring communication skills for successful job interviews. Mastering the art of public speaking and presentation. Who Is This Course For? This Communication Skills Master Class for Life course is beneficial to everybody but is especially ideal for: Aspiring professionals seeking to enhance their career prospects. Entrepreneurs aiming to improve their business communication. Individuals looking to boost their interpersonal skills. Teachers and trainers wanting to engage their audience more effectively. Anyone who wishes to excel in personal and professional communication. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Career Path Take this course now for a brighter, more articulate future! Our Communication Skills Master Class for Life course will prepare you for a range of careers, including: Corporate Communication Manager: £35,000 - £65,000 Public Relations Specialist: £24,000 - £50,000 Human Resources Manager: £30,000 - £60,000 Sales Manager: £25,000 - £70,000 Public Speaking Coach: £30,000 - £60,000 Marketing Executive: £20,000 - £45,000 Module 01: Effective Communication Effective Communication 00:44:00 Module 02: How to Talk to Anyone How to Talk to Anyone 00:44:00 Module 03: Power of Storytelling Power of Storytelling 00:52:00 Module 04: Becoming an Influencer Becoming an Influencer 00:33:00 Module 05: Importance of Body Language Importance of Body Language 00:29:00 Module 06: Communication Skills for Job Interviews Communication Skills for Job Interviews 00:31:00 Module 07: Public Speaking Public Speaking 00:34:00

Communication Skills Master Class for Life
Delivered Online On Demand4 hours 27 minutes
£27.99

Professional Nonverbal Communication: Mastering Workplace Gestures and Signals

By Compete High

🌟 Unlock Success in the Workplace with 'Professional Nonverbal Communication: Mastering Workplace Gestures and Signals' Course! 🌟   Are you ready to harness the power of nonverbal communication to propel your career to new heights? Elevate your professional presence and decode the subtle yet impactful language of gestures and signals in the workplace with our exclusive online course! Introducing 'Professional Nonverbal Communication: Mastering Workplace Gestures and Signals,' your gateway to mastering the art of nonverbal cues that can shape perceptions, influence interactions, and drive success in your career.   🚀 What You'll Learn: ️ Decode the hidden language of gestures and signals in diverse workplace settings. ️ Understand the impact of body language on professional relationships and leadership. ️ Master effective nonverbal communication strategies for presentations, meetings, and negotiations. ️ Cultivate a confident and authoritative presence through conscious nonverbal cues. ️ Navigate cultural differences in nonverbal communication for global workplace success.   💡 Why Choose Our Course: 🔑 Expert-Led Learning: Benefit from insights shared by seasoned professionals and communication experts. 🔍 Comprehensive Curriculum: Dive deep into various aspects of nonverbal communication crucial for career advancement. 🎓 Practical Techniques: Learn actionable strategies and techniques applicable in real-world scenarios. 🌐 Global Perspective: Gain insights into cross-cultural nuances to excel in diverse workplace environments.   🎯 Who Is This For: 👔 Professionals seeking to enhance their communication skills. 👩‍💼 Executives, managers, and team leaders aiming to improve team dynamics and leadership abilities. 🌍 Individuals navigating multicultural work environments seeking to fine-tune their communication.   🎁 Enroll Now and Elevate Your Career! 🎁 Join our course today and unlock the secrets of nonverbal communication that will set you apart in the competitive professional landscape. Don't miss this opportunity to refine your communication prowess and pave the way for career advancement! Invest in your success - Enroll now in 'Professional Nonverbal Communication: Mastering Workplace Gestures and Signals'! 🌟 Course Curriculum

Professional Nonverbal Communication: Mastering Workplace Gestures and Signals
Delivered Online On Demand1 hour
£25

Communication Skills Bundle Course

By The Teachers Training

Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: It is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Have a passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. **Professional Workplace Communication Skills Diploma** Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 **Negotiation Skills Training** Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 **Conflict Management Techniques Diploma** Module One: Getting Started Conflict Resolution 00:01:00 Getting Started 00:01:00 Module Two: An Introduction to Conflict Resolution An Introduction 00:04:00 Introduction Case Study 00:01:00 Module Three: The Thomas-Kilmann Instrument C R Styles with TKI 00:04:00 C R Styles with TKI Case Study 00:01:00 Module Four: Creating an Effective Atmosphere Creating an Effective Atmosphere 00:04:00 Creating an Effective Atmosphere Case Study 00:01:00 Module Five: Creating Mutual Understanding Creating a Mutual Understanding 00:03:00 Creating a Mutual Understanding Case Study 00:01:00 Module Six: Focusing on Individual Needs Focusing on Individual & Shared Needs Case Study 00:01:00 Focusing on Individual & Shared Needs Case Study 00:01:00 Module Seven: Getting to the Root Cause Getting to the Root Cause 00:05:00 Getting to the Root Cause Case Study 00:01:00 Module Eight: Generating Options Generating Options 00:03:00 Generating Options Case Study 00:01:00 Module Nine: Building a Solution Building a Solution 00:04:00 Building a Solution Case Study 00:01:00 Module Ten: the Short Version of the Process The Short Version of the Process 00:04:00 The Short Version of the Process Case Study 00:01:00 Module Eleven: Additional Tools Additional Tools 00:03:00 Additional Tools Case Study 00:01:00 Closing 00:01:00 **Managing Difficult Conversation Diploma** Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

Communication Skills Bundle Course
Delivered Online On Demand5 hours 12 minutes
£35

Communication Skills in Medical Care

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Communication Skills in Medical Care
Delivered Online On Demand6 hours 20 minutes
£13.59

Business and Sales Communication Diploma

4.3(43)

By John Academy

Description: The world of Business and Sales communication has endless possibilities. This is certainly one field that is ever stimulating and never stagnant! This is an intensive program, specifically targeting the skills necessary to thrive in a fast-paced environment. The goal of this course is to ensure that you become a seasoned sales & marketing professional that knows what it takes to succeed in a business. The Business and Sales communication program prepares you for a rewarding career in the sales, marketing or advertising & promotions components of business. Skills in sales are becoming increasingly valuable in the growing global marketplace. All modern managers need to ensure communication is effective; communication might be face-to-face or through social media but it must be effective. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business and Sales Communication Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Sales Communication Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Module: 02 Key Communication Components 00:15:00 The Building Blocks 01:00:00 Your Communications Plan 01:00:00 The Five C's of a Successful Message 00:30:00 Communication Strategies 00:15:00 Sharing Information Through Media Releases 00:30:00 Communicating Online 00:15:00 Using Stories to Communicate 00:15:00 Polishers and Time Savers 00:30:00 Enhancing Your Results 00:30:00 Maintaining Your Message in Crisis 00:15:00 Module: 03 Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Mock Exam Mock Exam- Business and Sales Communication Diploma 00:20:00 Final Exam Final Exam- Business and Sales Communication Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business and Sales Communication Diploma
Delivered Online On Demand11 hours 11 minutes
£25

Business English and Communication

5.0(10)

By Apex Learning

Overview This comprehensive course on Business English and Communication will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business English and Communication comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business English and Communication. It is available to all students, of all academic backgrounds. Requirements Our Business English and Communication is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 11 lectures • 03:39:00 total length •Module 01: Business Writing Skills: 00:42:00 •Module 02: The Basics of Grammar: 00:13:00 •Module 03: The Basics of Sentence: 00:08:00 •Module 04: Structure of Sentence: 00:16:00 •Module 05: Question: 00:11:00 •Module 06: Punctuation & Capitalisation: 00:21:00 •Module 07: Spelling: 00:24:00 •Module 08: Common Mistakes & Ways to Improve: 00:18:00 •Module 09: Communication Skills: 00:27:00 •Module 10: Business Telephone Skills: 00:21:00 •Module 11: Customer Service: 00:18:00

Business English and Communication
Delivered Online On Demand3 hours 39 minutes
£12