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Effectively oversee the planning, design, and execution of a building project with the Construction Management Diploma Level 5 course. This certificate program is designed to teach fundamental methods of construction and management, covering all aspects of construction projects, from planning and scheduling to management theories and cost estimation. You will also explore the project delivery and production process, project control techniques, and how to schedule construction materials. Throughout this construction project management course, you will develop essential management skills and practical, real-world knowledge, to boost your professional development. This course is ideal for those who already work in the construction industry and are seeking a more senior role. Learning Objective: Understand the role and responsibilities of a Construction Manager Identify the different elements of the design and construction process Explore methods of project delivery and current industry trends Develop your problem-solving, communication and decision-making skills Learn the characteristics of a successful construction project Explore estimation strategies for working out the cost of a construction project Demonstrate a solid understanding of modern construction planning Familiarise with construction materials and equipment safety procedures Explore the basic components of a supply chain management system Who is This Course for? This Construction Management Diploma Level 5 is ideal for beginners who want an introduction to this field to develop the essential skills required for project planning, design and construction work. No previous experience is required to enrol and learners from all academic backgrounds will benefit from this specialist beginners training. Train online from the comfort of your own home and study at your own pace, with our distance learning program. On successful completion, learners will receive a certificate of achievement, which will help them to advance their career opportunities in this field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Career Path: After completing your online studies, you will have the opportunity to explore a wide range of job roles within the field of construction management, including: Construction Manager Assistant Project Manager Development Project Manager Building Inspector Construction Assistant Construction Supervisor Project Assistant Course Curriculum Module 01: Introduction to Construction Management Introduction to Construction Management 01:00:00 Assessment Module 01 Module 01 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 02: Construction Project Stages Construction Project Stages 01:00:00 Assessment Module 02 Module 02 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 03: Estimating Construction Project Costs Estimating Construction Project Costs 00:30:00 Assessment Module 03 Module 03 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 04: Construction Project Planning Construction Project Planning 00:40:00 Assessment Module 04 Module 04 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 05: Site Organisation in the Construction Industry Site Organisation in the Construction Industry 00:40:00 Assessment Module 05 Module 05 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 06: Construction Resource Management Construction Resource Management 00:40:00 Assessment Module 06 Module 06 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 07: Subcontracting in the Construction Industry Subcontracting in the Construction Industry 00:30:00 Assessment Module 07 Module 07 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 08: Construction Cost and Time Control Part 1: Construction Cost Control 00:35:00 Part 2: Time Management in the Construction Industry 00:30:00 Assessment Module 08 Module 08 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 09: Equipment Cost Management Equipment Cost Management 00:20:00 Assessment Module 09 Module 09 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 10: Elements of Contractor Failure Elements of Contractor Failure 00:25:00 Assessment Module 10 Module 10 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 11: Supply Chain Management in the Construction Industry Supply Chain Management in the Construction Industry 00:20:00 Assessment Module 11 Module 11 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 12: Quality Management in the Construction Industry Quality Management in the Construction Industry 00:30:00 Assessment Module 12 Module 12 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 13: Human Resources Management Human Resources Management 00:45:00 Assessment Module 13 Module 13 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 14: Risk Analysis and Management Risk Analysis and Management 00:25:00 Assessment Module 14 Module 14 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 15: Health and Safety in the Construction Industry Part 1: Key Legislation and Regulations for The Construction Industry 00:30:00 Part 2: Managing Safety within the Construction Industry 00:20:00 Assessment Module 15 Module 15 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 16: Sustainability and the Environment Sustainability and the Environment 00:25:00 Assessment Module 16 Module 16 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00
The success and failure of an organization, company, or products depend on customers' satisfaction. Learn how to gratify your consumers providing the best support through our Customer Care Training course. The precise contents of the course enable you to learn a board range of skills, competencies, and knowledge that may assist to bring the utmost success for your career as well as organization growth. The course will clearly explain the responsibilities of your role. Following that, it guides you how to communicate with customers confidently, manage them, listen to their problems, and provide an ultimate solution to satisfy them. Moreover, it teaches you how to enhance your time management ability, greeting efficiency, caring activity profoundly. Overall, it teaches you all the relevant aspects of customer care so that you can kick-start your career in this role in a sound-bite. Who is this course for? Customer Care Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Customer Care Training is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
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