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Overview Effective Listening Skills for Leaders Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Effective Listening Skills for Leaders Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Introduction & Welcome 00:02:00 Section 02: Foundation of Listening What is Your Listening Barrier? 00:07:00 Nonverbal Cues and Body Language Tips 00:05:00 Types of Listening for Leaders 00:05:00 Section 03: Listening Skills & Practice Comprehensive Listening 00:07:00 Let's Practice Listening for Comprehension 00:07:00 Empathetic Listening 00:09:00 Let's Practice Listening with Empathy 00:08:00 Let's Practice Critical Listening 00:06:00 Let's Practice Critical Listening 00:06:00 Appreciative Listening 00:03:00 Section 04: Wrap Up and Next Steps Next Steps 00:02:00 Assignment Assignment - Effective Listening Skills for Leaders 00:00:00

Communication Barriers in the Workplace Certification Difficulties in the workplace are often a result of communication issues. Barriers to communication are specific items that hinder the exchange of ideas, information, or thoughts. Learning how to address these issues can help you improve the productivity and efficiency of your working environment. This course will be looking at six of the most common workplace communication barriers, including interpersonal, physical, cultural, language, gender and status barriers, as well as how to identify and overcome each. You Will Learn: What the most common communication barriers in the workplace are How communication barriers affect the workplace and your team How to identify and address relevant communication barriers How to be more effective at communication Benefits of Taking This Course You will be able to identify communication barriers relevant to your workplace Your knowledge will guide you in overcoming these barriers You will learn to look at communication from different perspectives Your actions will lead to more productive and efficient teamwork in the workplace

In this time of innovation, email is the most proficient type of correspondence utilized in the work environment, yet numerous organizations actually neglect the significance of the guidelines and rules one ought to follow when imparting thusly. This seminar on email behavior will talk about the main decorum decides that apply to virtually all organizations, with the point of furnishing members with the fundamental abilities and strategies for overseeing and composing messages in a successful and expert way. You Will Learn: What email manners is The most effective method to deal with tone and language in email messages Instructions to compose proper headlines, welcome and closings When to Cc and Bcc beneficiaries into an email discussion General tips on building an effective and expert email Advantages of Taking This Course: You will figure out how to impart all the more successfully through email You will actually want to structure messages such that is simple for beneficiaries to peruse Your insight into appropriate email strategies will permit you to show up more expert in your messages

The Powerful Link Between Mindfulness and Physical Presence Mindfulness is characterized by nonjudgemental awareness of oneself in relation to the environment; it involves openness, curiosity and general acceptance toward other people. Mindful leaders manage their negative thoughts and feelings, rather than react to them - which means they are able to consciously choose the best response to a given situation. They are more purposeful in how they approach different situations, and they are also able to be more flexible in how they respond. The more consistently leaders bring a mindful presence to their day to day activities, the greater the trust they inspire, the greater their influence becomes, the better their decisions are and the more effectively they lead. Mindfulness has been proven to be hugely beneficial to positive experiences, well-being and influence. When we are mindful, this affects self-confidence, body language and presence in a positive way. Strategies for improving mindfulness and state management Specific pitfalls to avoid in body language 5 tips for improved presence and impact at work 5 tips for vocal impact

The Powerful Link Between Mindfulness and Physical Presence Mindfulness is characterized by nonjudgemental awareness of oneself in relation to the environment; it involves openness, curiosity and general acceptance toward other people. Mindful leaders manage their negative thoughts and feelings, rather than react to them - which means they are able to consciously choose the best response to a given situation. They are more purposeful in how they approach different situations, and they are also able to be more flexible in how they respond. The more consistently leaders bring a mindful presence to their day to day activities, the greater the trust they inspire, the greater their influence becomes, the better their decisions are and the more effectively they lead. Mindfulness has been proven to be hugely beneficial to positive experiences, well-being and influence. When we are mindful, this affects self-confidence, body language and presence in a positive way. Strategies for improving mindfulness and state management Specific pitfalls to avoid in body language 5 tips for improved presence and impact at work 5 tips for vocal impact

Unlock the power of effective communication with our comprehensive course designed to elevate your interpersonal skills and professional presence. Whether you're looking to ace job interviews, strengthen relationships, or become a persuasive influencer, this course equips you with the essential tools to excel in every interaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the course "Improving Your Everyday Communication Skills," learners will develop essential abilities to communicate effectively in various situations. They will learn how to convey their ideas clearly and confidently, using both verbal and non-verbal techniques. Understanding the power of body language will help them express themselves better and interpret others' feelings accurately. Through the art of storytelling, learners will discover how to engage their audience and make their messages memorable. Practical tips on engaging in conversations with anyone will boost their social confidence. They will also gain specific skills tailored for job interviews, enabling them to present themselves professionally and impress potential employers. Lastly, learners will explore strategies to become influential communicators, mastering the ability to persuade and inspire others effectively. This course equips learners with practical communication skills that are essential for personal and professional success. Course Curriculum Module 01: Effective Communication Module 02: Importance of Body Language Module 03: Power of Storytelling Module 04: How to Talk to Anyone Module 05: Communication Skills For Job Interviews Module 06: Becoming an Influencer Learning Outcomes Understand effective communication techniques for various everyday situations. Interpret and use body language effectively in personal interactions. Employ storytelling techniques to engage and persuade different audiences. Develop conversational skills to confidently interact with diverse individuals. Apply communication strategies specifically tailored for successful job interviews. Utilize communication methods to enhance influence and achieve personal goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Improving Your Everday Communication Skills 1:29:34 1: Module 01: Effective Communication 14:53 2: Module 02: Importance of Body Language 10:48 3: Module 03: Power of Storytelling 21:26 4: Module 04: How to Talk to Anyone 16:27 5: Module 05: Communication Skills For Job Interviews 10:44 6: Module 06: Becoming an Influencer 14:16 7: CPD Certificate - Free 01:00 Who is this course for? Professionals seeking to enhance interpersonal communication skills. Individuals preparing for job interviews or career advancements. Students aiming to improve their communication abilities. Anyone interested in becoming a more effective communicator. Those looking to build influence in personal and professional contexts. Career path Marketing Executive Public Relations Officer Human Resources Specialist Sales Manager Customer Service Representative Event Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Child And Family Psychology mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Child And Family Psychology bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Child And Family Psychology bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Child And Family Psychology Bundle consists of the following premium courses: Course 01: Advanced Training in Psychology Course 02: Counselling and Psychotherapy Course 03: Mental Health Care Training - MCA & DOLS Course 04: Psychology of Anxiety and Stress Course 05: Psychology and Therapy of Addictions Certificate Course 06: CBT (Cognitive Behavioural Therapy) Course 07: Psychology of Older Age Certificate Course 08: Autism Awareness Course 09: Play Therapy Course 10: Beating Depression Course Course 11: Biohacking Course: Boost Your Physical & Mental Health Course 12: Programs in Consciousness & Psychology Course 13: Motivational Psychology Online Course 14: Motivational Psychology of the Successful Entrepreneur Course 15: Sport & Exercise Psychologist Course 16: Child And Family Psychology - Diploma Course 17: Speech And Language Therapy Course 18: Occupational Therapy Diploma Level 3 Course 19: Journal Therapy Course 20: Art Therapy Course 21: Beating Anxiety Course Course 22: Why Do We Do The Things We Do Psychology Course Course 23: Mental Freedom Course Course 24: Anti Social Behaviour: Understanding & Preventing Course 25: Child Psychology Course 26: Educational Psychology & Development Training Course 27: COVID-19: Psychological First Aid Training Course 28: Parapsychology Course Course 29: Human Rights Course 30: Time Management Training Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Child And Family Psychology mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Child And Family Psychology to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child And Family Psychology bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Child And Family Psychology bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Advanced Training in Psychology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Description Gain the skills and credentials to kickstart a successful career in the relevant industry and learn from the experts

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited