471 Courses delivered Online

Medication: Medication Course Online The purpose of this Medication: Medication Course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Medication: Medication Course qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing this Medication: Medication Course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Special Offers of this Medication: Medication Course This Medication: Medication Course includes a FREE PDF Certificate. Lifetime access to this Medication: Medication Course Instant access to this Medication: Medication Course Get FREE Tutor Support from Monday to Friday in this Medication: Medication Course Main course: Level 2 - Understanding the Safe Handling of Medication in Health & Social Care Courses are included in this Medication: Medication Course Course 01: Level 3 Award in Health and Social Care Course Course 02: Level 6 Diploma in Health and Social Care Management [ Note: Free PDF certificate as soon as completing the Medication: Medication Course] Medication: Medication Course Online Industry Experts Designed this Medication: Medication Course into 04 detailed modules. Course Curriculum of Level 2 Understanding the Safe Handling of Medication in Health & Social Care Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication Assessment Method of Medication: Medication Course After completing each module of the Medication: Medication Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Medication: Medication Course After completing the MCQ/Assignment assessment for this Medication: Medication Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medication: Medication Course Online This Medication: Medication Course qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. They might be learners who want to access this training in order to advance to higher-level qualifications or learners who want to study this program to complement other studies. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care (RQF) NCFE Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF) Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (RQF) Level 1 First Certificate in Health and Social Care Level 2 First Certificate in Health and Social Care Level 2 Certificate in Working with Customers in Health and Social Care (RQF) NCFE Level 2 Certificate in Health and Social Care NVQ Health and social care Level 2 NVQ Health and social care Level 3 NVQ Health and social care Level 4 NVQ Health and social care Level 5 NVQ Health and social care Level 3 Certificate in Health and Social Care (VRQ) RQF Health and social care Requirements Medication: Medication Course Online Students who intend to enrol in this Medication: Medication Course must meet the following requirements: Medication: Good command of the English language Medication: Must be vivacious and self-driven Medication: Basic computer knowledge Medication: A minimum of 16 years of age is required Career path Medication: Medication Course Online Medication: Medication Course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! In today's fast-paced and customer-centric business landscape, the demand for highly skilled and empathetic Customer Service Professionals is at an all-time high. Businesses across industries understand that providing exceptional customer experiences is crucial for building brand loyalty, attracting new customers, and ensuring long-term success. Therefore, the role of Customer Service Professionals has evolved into a pivotal position within companies of all sizes. Our comprehensive online course, the Diploma of Customer Service & KYC, is designed to equip you with the skills and knowledge needed to thrive in the dynamic world of customer support. This Diploma in Customer Service Training at QLS Level 4 course is Endorsed by The Quality Licence Scheme Accredited by CPD QS (150 CPD points Why Prefer This Customer Service Coordinator Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get a free student ID card with our Customer Service Course Get instant access to this Customer Service course. Learn Customer Service essentials from anywhere in the world Our Customer Service course is affordable and simple to understand Customer Service is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Service course materials Customer Service comes with 24/7 tutor support *** Course Curriculum of Customer Service*** Here is the curriculum breakdown of the Customer Service Coordinator course: Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Introduction to KYC Customer Due Diligence Assessment Process of Customer Service After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Customer Service Coordinator Training at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thiscourse is suitable for anyone aspiring to start a career in the relevant field; Also for those who are interested to enrol in further: Certificate in Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in Customer Services Coordinator Training at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Customer Services Coordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD QS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

>>24 Hours Left! Don't Let winter Deals Slip Away - Enrol Now!<< Are you passionate about helping people? Did you know that over 11 million people in the UK rely on social care services? The Health Social Care course is intended to give individuals who work with vulnerable people who have to offer quality care, a thorough awareness of their legal obligations, important laws, and legislation. This is a rapidly growing field that is expanding beyond national boundaries. This offers an extensive curriculum for those wishing to begin a career in the field of Health & Social Care. This bundle course is quite thorough for students hoping to succeed in the health and social care industry. So Enrol now and get a head start! This Bundle Package includes: Course 01: Diploma in Health and Social Care at QLS Level 5 10 Additional CPD Accredited Premium Courses Health Social Care- Course 01: Mental Health Nursing Level 3 Course 02: Observation Skills for Carers Course 03: Diabetes Awareness (Type 1 and Type 2) Course 04: Maternity Care Assistant Course Course 05: Dementia Care Level 2 Course 06: Family Support Worker Course Course 07: Safeguarding Children Level 3 Course 08: Anti-Social Behaviour Course 09: Basic First Aid Course 10: Personal Hygiene Course Learning Outcomes of This Bundle Knowledge of the essential contrasts between Health and Social Care. Understanding of the NHS's function, structure, and services with this Bundle Knowledge of adult protection procedures in the Health Care industry. Learn about important laws governing the UK's Health Care industry. Acquisition of crucial skills needed to perform effectively in Health Social Care. Why Choose Our Bundle: Get a FreeQLS Endorsed Certificate. Get a Free Student ID Card with this bundle Our bundle is Affordable and Simple to understand This bundle is an entirely online, interactive lesson with voiceover audio Lifetime Access to the bundle course materials This bundle comes with 24/7 Tutor Support With this Health Social Care Bundle package, which enables you to market your expertise, employment becomes much more straightforward. This package is available to both part-time and full-time students and can be completed at your own pace. This bundle course provides learners with expertise in a variety of Health and Social Care sectors. Experts create the content based on years of field experience and extensive research to ensure a learner-friendly learning experience. Course 01: Diploma in Health Social Care at QLS Level 5 Module 1: Introduction to Health Social Care Module 2: Communication and its Relevance Module 3: Workers' Rights and Responsibilities Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health Social Care; Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies of Health Social Care Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Healthcare Part - 1 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Healthcare Part - 2 Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management Course 02: Mental Health Nursing Level 3 Module 1: Introduction to Mental Health Module 2: Overview of Mental Health Support Worker Module 3: Childhood and Adolescent Psychiatric Disorders Module 4: Stress and Anxiety Disorders Module 5: Schizophrenia Module 6: Personality Disorders Module 7: Mood Disorders Module 8: Eating & Sleeping Disorders Module 9: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Mental Health Legislation and Services Module 12: Community Mental Health Teams (CMHTs) Module 13: The Participation of The Service User Module 14: The Conclusion To The Course Course 03: Observation Skills for Carers Module 1: Introduction to Observation Skill Module 2: Child Observation Module 3: Child Observation Plan and Documentation Module 4: Observational Methods and Studies Module 5: Social Policy and Social Work Observation Module 6: Basic Health Observation Module 7: Clinical Management Observation =========>>>>> And 8 More Courses <<<<<========= Assessment Process You have to complete the assignment questions given at the end of the courses and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Health Social Care at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 5 Diploma in Health Social Care (QLS Endorsed) Are passionate about social care Live around vulnerable people Want to get into this line of work Are Social Activists Progression: You can further enrol in - A-Level Health and Social Care Level 3 NVQ Health and Social Care Level 4 NVQ Health and Social Care Level 5 NVQ Health and Social Care CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Level 2 Certificate in Mental Health Awareness (RQF) Level 2 NVQ Health and Social Care Level 2 RQF Health and Social Care Level 3 Award in Health and Social Care (VRQ) Level 3 Certificate in Health and Social Care (VRQ) Level 3 Certificate in Understanding Mental Health (RQF) Level 3 Diploma in Adult Care (RQF) Level 5 nvq Health and Social Care Management NVQ Level 3 Mental Health QCF Level 2 health and social care QCF Level 3 health and social care etc. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This Health Social Care bundle course helps the learners to be open to a range of professions like Senior care worker Social work assistant Care worker Mental Health Nursing Health promotion specialist Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Health & Social Care at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Health & Social Care at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. Certificate Accredited by CPDQS Upon finishing the Health & Social Care bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are: Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (international delivery).

Overview   Master Food Safety and Hygiene with our Level 3 Supervising Food Safety in Catering Training for Catering Professionals. Achieve a 5-Star Rating and Excel in the Hospitality Industry!   Embark on a journey to become a culinary hero by mastering food safety and hygiene practices with our comprehensive Level 3 Supervising Food Safety in Catering Course. Designed for catering professionals in the hospitality sector, this CPD accredited training will empower you to achieve a five-star food hygiene rating and elevate your career.   Why Choose Our Level 3 Supervising Food Safety in Catering Course?   Our Level 3 Supervising Food Safety in Catering training course is tailored for senior-level professionals in the catering and hospitality industry. By enrolling in this course, you will gain: In-depth knowledge of food safety management systems, including supervising food safety, training staff effectively, and implementing best practices to minimize food hazards. A solid understanding of the importance of exceptional personal hygiene standards and UK HACCP Food Safety Standards. A competitive edge in the catering and hospitality industry, with a recognized qualification and the expertise to maintain high food safety standards in the workplace.   Key Features CPD IQ Certified Free PDF Certificate Lifetime Access Description   Level 3 Supervising Food Safety in Catering   Course Curriculum   Module 1: Introduction to Food Hygiene Explore the foundations of food hygiene and safety, understanding its significance in the catering and hospitality sector.   Module 2: Origin and Nature of Food Risk Uncover the sources of food risks and learn how to identify and mitigate potential hazards in a professional setting.   Module 3: Technologies and Food Safety Delve into the role of technology in maintaining food safety, and discover how to harness modern innovations to ensure high standards.   Module 4: Preservation of Fruits and Vegetables Master the techniques for preserving fruits and vegetables, ensuring optimal quality and safety in your culinary creations.   Module 5: Establishing Food Safety Management System (FSMS) in a Company Learn how to create and implement an effective FSMS, ensuring your workplace remains compliant with the Food Safety Act 1990.   Module 6: Hazard Analysis and Critical Control Point System (HACCP) Develop your understanding of HACCP principles and their application in catering and hospitality environments.   Module 7: Management of Chemical Contaminants Gain knowledge about managing chemical contaminants in food products, ensuring the safety and wellbeing of your customers.   Module 8: Sustainability and Food Production Explore the principles of sustainable food production and learn how to incorporate these practices into your catering business.   Module 9: Food Safety - An Introduction Dive deeper into the essential concepts of food safety, ensuring a comprehensive understanding of its importance in the industry.   Module 10: Food Safety Challenges in the Global Supply Chain Learn how to navigate food safety challenges in the complex global supply chain, maintaining high standards at every stage.   Module 11: Recognising Food Safety Hazards Develop the skills to recognize potential food safety hazards, ensuring swift action can be taken to prevent issues.   Module 12: Designing Safety into a Food Product Discover how to design food products with safety in mind, minimizing risks and ensuring customer satisfaction.   Module 13: Designing a Safe Food Process Learn how to create safe food processes, ensuring the highest standards of food safety and hygiene in your operations.   Module 14: Maintaining and Improving a Food Safety Programme Master the techniques for maintaining and improving food safety programs, ensuring continuous compliance and improvement.   Module 15: Food Safety in Foodservice Operations Explore best practices for ensuring food safety in foodservice operations, maintaining a healthy and safe environment for staff and customers.   Module 16: Personal Hygiene Understand the importance of personal hygiene in food safety, and learn how to maintain impeccable standards in the workplace.   Accreditation of Level 3 Supervising Food Safety in Catering This Level 3 Supervising Food Safety in Catering Course is CPD IQ Accredited, ensuring a high-quality course content that is recognised and approved in the UK.   Certification Upon completion of Level 3 Supervising Food Safety in Catering course, you will receive a free PDF certificate to showcase your achievement. Who is this course for?   Our Level 3 Supervising Food Safety in Catering Course is perfect for anyone operating in the food, catering, and hospitality industries, including: Chefs Food Critics Restaurant and café owners Food safety officers Catering managers Kitchen managers Food handlers   Course Progression:   This is not a regulated course, to get qualified, you can choose Food Safety Level 4 Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) Career path   Potential career paths include roles such as souse chef, food safety officer, catering manager, and food and beverage manager, with average salaries ranging from £20,000 to £25,000 per annum.   Invest in your future and enroll in our Level 3 Supervising Food Safety in Catering Course today to unlock your full potential in the catering and hospitality industry. Course Curriculum Module 01: Introduction to Food Hygiene Introduction to Food Hygiene 00:00 Module 02: Origin and Nature of Food Risk Origin and Nature of Food Risk 00:00 Module 03: Technologies and Food Safety Technologies and Food Safety 00:00 Module 04: Preservation of Fruits and Vegetables Preservation of Fruits and Vegetables 00:00 Module 05: Establishing Food Safety Management _System(FSMS) in a company Establishing Food Safety Management _System (FSMS) in a company 00:00 Module 06: Hazard Analysis and Critical Control_Point System (HACCP) Hazard Analysis and Critical Control_Point System (HACCP) 00:00 Module 07: Management of Chemical _Contaminants for food safety Management of Chemical Contaminants for food safety 00:00 Module 08: Sustainability and food safety Sustainability and food safety 00:00 Module 09: Food Safety -An Introduction Food Safety -An Introduction 00:00 Module 10: Food Safety Challenges in the Global Supply Chain Food Safety Challenges in the Global Supply Chain 00:00 Module 11: Recognising Food Safety Hazards Recognising Food Safety Hazards 00:00 Module 12: Designing Safety into a Food Product Designing Safety into a Food Product 00:00 Module 13: Designing a Safe Food Process Designing a Safe Food Process 00:00 Module 14: Maintaining and Improving a Food Safety Programme Maintaining and Improving a Food Safety Programme 00:00 Module 15: Food Safety in Foodservice Operations Food Safety in Foodservice Operations 00:00 Module 16: Personal Hygiene Personal Hygiene 00:00

Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key driver of growth. The objective of this fast track Level 4 Diploma in Accounting and Business qualification is to provide learners with an understanding of accounting and business in the broader business context, and to provide them with the practical, industry-focused skills to manage business finances, budgets and cash flow effectively, and to play a key role in business growth. Top Skills You Will Learn You will have an understanding of accounting and business in the broader business context. The programme will provide you with the practical, industry-focused skills to manage business finances, budgets and cash flow effectively, and to play a key role in business growth. Opportunities You will have immense career opportunity in banking to manufacturing, from huge service industries to micro businesses. You will get the ability to manage, plan and account for money which is still the ultimate measure of business success and the key driver of growth. Who is this course for? Working Professionals, A-Level holders, Professionals working in range of industries looking for a career in finance and accountancy Requirements Open Entry. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. For others, the learners should have relevant NQF / QCF / RQF Level 3 Award / Diploma or at the level of GCE / GCSE or equivalent qualification. Career path Progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification will meet the University standard academic entry requirements to progress to Year 2 of a 3 Year UK Bachelor's Degree. In addition to Progression to the Universities, you also have an option to progress to the following Level 5 qualifications offered by LSBR, UK

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Medication: Safe Handling of Medication in Health & Social Care Course The purpose of this Medication: Safe Handling of Medication in Health & Social Care Course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Medication: Safe Handling of Medication in Health & Social Care Course qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing this Medication: Safe Handling of Medication in Health & Social Care Course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Special Offers of this Medication: Safe Handling of Medication in Health & Social Care Course This Medication: Medication Course includes a FREE PDF Certificate. Lifetime access to this Medication: Medication Course. Instant access to this Medication: Medication Course. Get FREE Tutor Support from Monday to Friday in this Medication: Medication Course. ***Course Included*** Main Course: Certificate in Understanding the Safe Handling of Medication in Health & Social Care **Free Courses** Course 01: Healthcare Management Training Course 02: Diploma in Mastering Psychology Course 03: Level 3 Diploma in Healthcare Support [ Note: Free PDF certificate as soon as completing the Medication: Safe Handling of Medication in Health & Social Care Course] Medication: Safe Handling of Medication in Health & Social Care Course Course Curriculum of Certificate in Understanding the Safe Handling of Medication in Health & Social Care Industry Experts Designed this Medication: Safe Handling of Medication in Health & Social Care Course into 04 detailed modules. Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication Assessment Method of Medication Course After completing each module of the Medication: Safe Handling of Medication in Health & Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Medication Course After completing the MCQ/Assignment assessment for this Medication: Safe Handling of Medication in Health & Social Care Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medication: Safe Handling of Medication in Health & Social Care Course This Medication: Safe Handling of Medication in Health & Social Care Course qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. They might be learners who want to access this training in order to advance to higher-level qualifications or learners who want to study this programme to complement other studies. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care (RQF) NCFE Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF) Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (RQF) Level 1 First Certificate in Health and Social Care Level 2 First Certificate in Health and Social Care Level 2 Certificate in Working with Customers in Health and Social Care (RQF) NCFE Level 2 Certificate in Health and Social Care NVQ Health and social care Level 2 NVQ Health and social care Level 3 NVQ Health and social care Level 4 NVQ Health and social care Level 5 NVQ Health and social care Level 3 Certificate in Health and Social Care (VRQ) RQF Health and social care Requirements Medication: Safe Handling of Medication in Health & Social Care Course Students who intend to enrol in this Medication: Safe Handling of Medication in Health & Social Care Course must meet the following requirements: Medication: Good command of the English language Medication: Must be vivacious and self-driven. Medication: Basic computer knowledge Medication: A minimum of 16 years of age is required. Career path Medication: Safe Handling of Medication in Health & Social Care Course Certificate in Medication: Safe Handling of Medication in Health & Social Care Course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

Get Noticed By Recruiters in this Hiring Season by Developing Your Skills! Every student deserves a champion-a teacher who will never give up on them, understands the power of connection, and insists that they become the best they can possibly be. So if you are interested in being that teacher, the one who lights the way for others and want to accelerate your career in this noble teaching profession, then our Higher Level Teaching Assistant Qualification is the right choice for you. This Higher Level Teaching Assistant Qualification is Ofqual regulated (the UK Govt. recognised) and offers you 36 credits in this programme so that you can improve your teaching skills and enhance your chances of employability. This course was precisely created by renowned world-leading professors to thoroughly prepare you for the academic year-end assessment for the Higher Level Teaching Assistant Qualification. The Higher Level Teaching Assistant Qualification course has been accredited by Focus Awards, the UK's fastest-growing awarding organisation, allowing you to learn from the best. Focus Awards is a well-known awarding organisation governed by Ofqual, ensuring professionalism and recognition of your credentials. You will have the opportunity to explore education and training ideas, principles, and models. As a result, you can rest assured that your learning experience will be exceptional. Additionally, you'll receive not one but 20 Premium CPD-approved courses for FREE with this Higher Level Teaching Assistant Qualification certificate!!! The courses are: With this Higher Level Teaching Assistant Qualification Course, learners will get the 20 Premium courses absolutely FREE. Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma These courses will help you expand your knowledge and understanding of teaching assistantship, SEN teaching, EYFS education, and much more! Enrol today and grab this once-in-a-lifetime opportunity. Why is this Higher Level Teaching Assistant Qualification Course perfect for You? Choose & Advance Your Career: Join today and make a life-changing decision, learn with our Regulated qualifications and move up to the next level in your organisation with expertise. 20 Additional Courses: With a single payment, you will get access to the Higher Level Teaching Assistant Qualification along with 20 additional CPD courses. Upgrade Your Skills: Add value to your current educational profile and gain the skill sets to compete in your job role with unlimited dedicated personal tutor support. Enhance Your Credibility: Quality assured for your peace of mind - qualification regulated by Ofqual. The Higher Level Teaching Assistant Qualification course is Ofqual, UK Govt. Regulated and Awarded by Focus Awards, which adds value to your educational profile. 100% Money-Back Guarantee: We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 14 day Unconditional Full Money-Back Guarantee with this course to ensure a hassle-free purchase. Qualification Summary Qualification type: Occupational Qualification Qualification title: Higher Level Teaching Assistant Qualification Accreditation status: Accredited Level: 4 Guided Learning Hours (GLH): 87 Total Qualification Time (TQT): 360 Qualification number (QN): 601/8533/8. ****Qualification Curriculum**** **Level 4 Certificate for Higher Level Teaching Assistants (RQF)** Awareness of special educational needs Child development and welfare Curriculum planning, delivery and assessment Developing skills to promote positive working relationships Promoting positive behaviour in children and young people Providing support for individual learners and small groups Understand the Higher Level Teaching Assistant role Course Duration Guided Learning Hours These hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. Guided Learning Hours for this qualification is 87. Total Qualification Time Total Qualification Time comprises GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer supervisor or tutor. The credit value, where given for qualification, is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 360 hours. Assessment The qualification assessments will be taken through tutor-marked assignments. Upon completing each unit, the learner must attempt a series of questions with comprehensive answers, which will be marked by the tutor. The tutor-marked tasks are required to be assessed by a professional as well. Thereupon, to ensure all the course assignments have met the standards properly by both the learners and assessors, the tasks are subjected to internal and external moderation. NB: At least 50 hours of work placement within a school is required to accomplish this assessment. The work setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. As a part of this placement, learners will require a member with occupational competence in supervising and signing the witness testimonies, to ensure they have gained the work-based learning outcomes of this programme properly. Method of Assessment Assessment activities consist of a few short assignments that you have to complete to show evidence of general reading while adding references to your work. All assignments should be submitted via the online portal. All learning outcomes must be met to achieve a Pass - there is no grading. Certification Successful candidates will be awarded a Level 4 Certificate for Higher Level Teaching Assistants (RQF) from Focus Awards Limited. You will also get CPD accredited Teach the Teachers Level 3, Education Management, Educational Psychology and Development, Lesson Planning for Teaching, and Home Education courses certificates from Apex Learning. Progression Successful learners may wish to progress to teaching qualifications such as: Level 3 Award in Education and Training Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Who is this course for? Our comprehensive Level 4 Certificate for Higher Level Teaching Assistants (RQF) course is designed for ambitious students who are currently employed or seeking employment in the teaching field. The qualification is also suitable for individuals who: Wish to join in a teaching professionals Beginner this field and wish to acquire in-demand assessing skills Wish to gain formal recognition of their skills Want to study from home at their own convenience Requirements There are no specific entry requirements. The qualification is suitable for learners who are 16 years and above. NB: At least 50 hours of work placement within a school is required to accomplish this assessment. The work setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. As a part of this placement, learners will require a member with occupational competence in supervising and signing the witness testimonies to ensure they have gained the work-based learning outcomes of this programme properly. Career path You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Teacher Education professional Education trainer Teaching Assistant Education and Training Officer

Study Ofqual Regulated Level 5 TEFL Course online in your own pace and receive an internationally recognised qualification.