4073 Courses delivered Online

This course explores little known ways that emotional intelligence can be used in the workplace by investigating what it is and what it is not. It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.

This qualification provides a comprehensive overview of risk and risk management. It is a great way for health and safety professionals to expand their knowledge of risk beyond health and safety.

Whether you’re just starting out as an admin or are a seasoned Executive Assistant who hasn’t quite mastered the art of onboarding yourself effectively we’ve got you covered. This course is an advanced knowledge program that will help you develop the essential skills and best practices you need to proactively manage your own onboarding.

Unlock the potential of the thriving residential property market with our comprehensive course designed for ambitious individuals seeking to excel in property sales. Whether you're a newcomer or looking to refine your expertise, this course delves into the essentials of real estate valuation, legal intricacies, and financial nuances associated with buying and selling homes. Gain a deep understanding of property appraisal, including insights into basic building construction and identifying potential defects. Master the skills needed to navigate the complex landscape of property transactions, ensuring you can confidently manage records and systems, while staying abreast of relevant UK tax regulations. Key Features: CPD Certified Developed by Specialist Lifetime Access Imagine having the knowledge to assess the true value of a home and the expertise to guide clients through the entire sales process seamlessly. Our course equips you with the tools to analyse market trends, understand the financial aspects of property transactions, and comprehend the legal framework governing residential sales. With a focus on practical applications, you'll learn how to manage property sales from listing to closing, ensuring every transaction is smooth and successful. Embrace the opportunity to transform your understanding of residential property sales and step into a realm of new possibilities. Course Curriculum Module 01: Introduction to Residential Property Sales Module 02: Valuation of Real Estate Module 03: Law Relating to Residential Property Sales Module 04: Residential Agency Module 05: Finances Involved in Buying and Selling Property Module 06: Property Appraisal and Basic Building Construction and Defects Module 07: Records and Systems Module 08: UK Tax on Property Learning Outcomes: Understand key concepts in residential property sales. Conduct accurate valuations of residential real estate. Apply laws relevant to residential property sales. Manage residential property agency operations effectively. Navigate finances in property buying and selling. Identify construction defects in property appraisals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring real estate agents. Property valuation enthusiasts. Individuals interested in property law. Prospective home buyers. Real estate finance learners. Career path Real Estate Agent Property Valuer Residential Property Lawyer Real Estate Financial Advisor Property Appraiser Residential Property Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

This course will encompass seven modules. Each module has a specific focus and the title of each will outline the topics that will be covered in the course and provide you an insight into how the course will function.

Developing the high performing team takes time and effort. But above all, it requires an understanding of the dynamics of high performing teams. This programme helps managers and leaders understand what high performing teams do and how they do it. It focuses on enabling managers to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. A core theme is the need for managers of teams to 'hold up the mirror' to themselves and to see themselves as a leader of people, to reflect on how others see them and to modify their style accordingly. This programme will help managers / team leaders: Analyse the constituents of a 'high performing' team Apply essential influencing techniques Use a range of communication techniques to support effective teamwork Create and articulate team vision Generate common values Assess team effectiveness and take/recommend the appropriate actions Make more efficient use of team time Understand and agree on techniques to manage conflict Define and implement team meeting protocols that will facilitate team effectiveness Use the Prime Focus model to create the environment and framework for a high performing team Draft your team strategy to take them to the next level Day 1 1 Welcome and introduction Participants are welcomed to the programme and invited to share their personal objectives and people challenges Participants are given an action plan template to complete throughout the workshop 2 Your team The concept of 'positive intention' The difference between a team and a high performing team Assess your team effectiveness What is your 'interference'? 3 The team environment Setting the scene Building rapport Active listening Team goals and role profiling 4 Your style Tuckman model of team stages - how do you manage each stage? Team standards and goals Your team vision 5 Effective team meetings Influencing in team meetings How to make them interesting and relevant The pure role of the chair Day 2 1 Effective communication techniques Giving and receiving feedback Your communication style How to adapt, pace and lead to build rapport The Mehrabian theory of communication 2 How to manage conflict What is conflict? What is your default conflict approach? Tools and tips for managing conflict Practice sessions 3 Team skills Undertake a team skills analysis Types of team member Motivating team members Reframing situations 4 Setting your strategy Seeing the bigger picture The Prime Focus Model Your strategy for success Articulating your strategy Action plans revisited

🚀 Unlock the Power of Text-Only Facebook Ads - Say Goodbye to Fluff! 🚀 Master the art of effective advertising on the world's largest social platform with our exclusive online course: 'Text-Only Facebook Ads - No More Fluff.'     🎯 Targeted Strategies: Learn the secrets to crafting compelling text-only ads that cut through the noise and captivate your audience's attention instantly. 📈 Boost ROI: Maximize your return on investment as you discover proven techniques to create high-converting ads without relying on flashy graphics or videos. 🔍 Uncover Untapped Potential: Explore untapped potential by understanding the psychology behind text-only ads and harnessing their persuasive power.     💡 Practical Insights: Gain actionable insights and practical tips from industry experts, empowering you to create impactful campaigns from day one. 🌟 Elevate Your Marketing Game: Stand out in a crowded digital landscape and elevate your marketing prowess with strategies that focus on the essence of your message. 👨‍💻👩‍💻 Suitable for Beginners and Experts: Whether you're a beginner looking to dive into Facebook advertising or a seasoned marketer aiming to refine your skills, this course is tailored for you. 📚 Comprehensive Curriculum: Dive deep into modules curated to equip you with the knowledge and tools necessary to excel in text-only ad campaigns.     💻 Convenient Online Learning: Access the course material anytime, anywhere, at your own pace. No more outdated fluff - just actionable content you can implement immediately. 🏆 Join thousands of successful marketers who have transformed their Facebook ad strategies with our comprehensive and focused approach. Don't let flashy distractions hinder your marketing success. Embrace the power of concise, impactful messaging with our 'Text-Only Facebook Ads - No More Fluff' course. Course Curriculum

Embark on a career in Construction Management with this comprehensive course. From site organization to safety management, gain vital skills in materials, equipment, and cost management. Stay ahead with insights into future trends in the construction industry.

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you fascinated by the inner workings of computers and the ever-evolving world of technology? Are you seeking an exciting career path combining your passion for computer maintenance, cybersecurity, and cutting-edge advancements? Look no further! Our comprehensive "Computer Maintenance, PAT & Cyber Security" bundle will equip you with the skills and knowledge needed to thrive in this rapidly growing industry. The need for skilled computer maintenance professionals has never been greater in today's digital landscape. By joining our Computer Maintenance course, you'll gain valuable knowledge and practical skills to set you apart from the competition. Whether you aspire to work in IT helpdesk support, computer repair services, network administration, or cybersecurity, this course covers all the essential aspects to kick-start your career. Learning Outcomes: Develop expertise in building and configuring computers, enabling you to provide comprehensive computer maintenance services. Acquire advanced knowledge of network security, encryption, and cybersecurity principles, empowering you to protect networks and data from cyber threats. Master computer vision using C++ and OpenCV with GPU support, equipping you to work on cutting-edge projects like computer vision and augmented reality. Gain proficiency in troubleshooting Windows 10 issues, enhancing your skills as an IT helpdesk technician and enabling you to resolve complex software problems through our Computer Maintenance course. Obtain certification in Portable Appliance Testing (PAT), enabling you to ensure electrical safety in workplaces and comply with industry regulations. Our comprehensive computer maintenance course bundle is designed to equip you with the skills and knowledge necessary to excel in these in-demand fields. With a focus on practical learning and real-world applications, this bundle offers a unique opportunity to build a strong foundation and open doors to exciting career prospects. Computer Maintenance, PAT & Cyber Security Bundle Curriculum are: Building Your Own Computer Computer Networks Security from Scratch to Advanced Computer Vision By Using C++ and OpenCV with GPU support Advance Windows 10 Troubleshooting for IT HelpDesk Portable Appliance Testing (PAT) Internet of Things Cyber Security Awareness Training Encryption Take advantage of this incredible opportunity to enhance your skills and embark on a rewarding career in computer maintenance, PAT, and cyber security. Enrol now and take the first step towards a future filled with exciting opportunities and job prospects in this fast-paced and ever-evolving industry. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Computer Maintenance course is for: Aspiring computer maintenance professionals. IT helpdesk technicians. Individuals are interested in cybersecurity. Tech enthusiasts. Professionals in the electrical industry. Career path Our Computer Maintenance course will prepare you for a range of careers, including: Computer Maintenance Technician (£20K-£25K) Network Security Analyst (£30K-£45K) IT Helpdesk Technician (£20K-£30K) Cybersecurity Specialist (£40K-£70K+) Computer Vision Engineer (£40K-£60K) Electrical Safety Inspector (£25K-£35K) Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.